We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Pensacola Beach

GreenLeadersSilver level
Hotel deals
Hotel website
12 Via de Luna Dr, Pensacola Beach, FL 32561
Offers & Announcements
Save with Bed & Breakfast
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
What travelers say:
Very nice
(6)
Pool area
(6)
Great location
(4)
Hilton Pensacola Beach
Professional photos View all
Browse nearby
Hilton Pensacola Beach
Write a Review

1,097 reviews from our community

Traveler rating
    575
    262
    125
    73
    62
See reviews for
398
273
25
183
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1097)
  • Mar-May only
    (310)
  • Jun-Aug only
    (313)
  • Sep-Nov only
    (270)
  • Dec-Feb only
    (204)
All months
Charlotte, North Carolina
Contributor
20 reviews 20 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed yesterday NEW

1st room the AC did not work, 2nd room we had a lovely view of a roof top 'sess-pool' now 3rd room smaller with no couch (as requested) .... Seems HHonors means nothing as an upgrade was not offered. Just tired & very disappointed in this Hilton location.

Was this review helpful? Yes
Marcy, New York
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We spent three nights at the Hilton Hotel on Pensacola Beach in April 2015. We stayed in the lower of the two towers on the top floor. The Gulf view was absolutely gorgeous. Our balcony overlooked the outdoor pools and out onto the white sand beaches. The desk staff was very pleasant and both check in and check out, the... More 

Was this review helpful? Yes
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear JP W, We appreciate the time you took to describe, in detail, your experience at the Hilton Pensacola Beach. First I wanted to clarify that we are not a resort but a full service luxury hotel. Our proximity to the beach, makes it convenient for our Guests to really enjoy our sugar white beach and emerald green water. Your... More 

Pensacola Beach, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Our room was so noisy, the entire room would shake whenever anyone would enter or exit the hallway or the hotel side door. It was a terrible location for a guest room - no carpet in the hall so everything echoed and vibrated and the doors slammed constantly all the blessed night long. Breakfast was very disappointing we both ordered... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Wesley L, First I wanted to apologize to you for such a horrible experience at the Hilton Pensacola Beach. It sounds like you were on the 1st floor of our Tower I. We will look into something to buffer the noise. I am sad that you did not feel our full breakfast was worth $15.00. The omelet comes with... More 

Minneapolis, Minnesota, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the Hilton for two nights. The staff were able to help us with a rooming issue and didn't give us any grief. They were lovely and accommodating. The pool area was very nice and the location on the beach was great. wonderful work out facility.

Was this review helpful? Yes
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Theresa B, Thank for so much for taking time to submit this lovely review of your experience at the Hilton Pensacola Beach. Our staff take pride in delivering the kind of service you most deserve. I am so glad that we were able to make it right for you with regards to your rooming issue. Our pool area, our... More 

Atlanta, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our family spent several days at this hotel and had a fabulous time. The location was great, right on a beautiful beach, with a big outdoor pool and Jacuzzi. Food was really good all the way around, and service was excellent. We will definitely stay here again!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Sophie M, We appreciate you so much for sharing your wonderful experience. I am glad that you found the Hilton Pensacola Beach a perfect place for you and your family. We hope to see you soon. Please take care and have a wonderful day! Sincerely, Gina O. Dudley, General Manager Hilton Pensacola Beach More 

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We always stay at Hiltons and are never disappointed. The view of the water was phenomenal, quintessential water view and exactly what a beach hotel should be. The bed was super comfortable and the sheets were crisp and clean. The room was nice and clean and the staff was friendly and courteous. They went out of their way to make... More 

Was this review helpful? Yes
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear reton6798, We love you back! As I read your review, I felt the love. Thank you for your wonderful review and the staff will be happy to know that you absolutely enjoyed your visit to Pensacola Beach and your experience at the Hilton Pensacola Beach was phenomenal! We hope you come back soon. Please take care and have a... More 

Pinson, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel is very beautiful and in a great location. However the staff is rude, and not very helpful. At the premium cost of this facility, I would expect much better service and support from the staff. After spending a long time waiting at the front desk to correct a billing issue, they still messed it up and double charged... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Rebecca Y, We appreciate your valuable feedback of your experience at the Hilton Pensacola Beach. I am sad to know that we did not receive a hospitable and friendly attitude from our staff. We will definitely review this during our daily line ups. I apologize for this and the long wait at the Front Desk. Our Front Desk staff... More 

Louisville, Kentucky
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in a Queen/bunk bed suite in new tower so it was great for family. Beautiful view of ocean and nice balcony. Has a fridge, microwave and sink in small attached kitchen area. Living room seating area was nice. Had to make daily requests for extra towels, coffee, Kleenex but they were always brought quickly. Nice restaurant in lobby with... More 

Was this review helpful? Yes
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Clay and Kelly, We appreciate your valuable feedback, and will definitely make some improvements on our Housekeeping service. The junior suites with bunk beds are large enough for a family. The sofa also pulls out into a queen size bed. I hope you were able to enjoy the breathtaking view of the Gulf and the sugar white sand beach... More 

Kenner, Louisiana
Top Contributor
95 reviews 95 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently visited the Hilton Pensacola and while the hotel is decent, this is definitely not a resort hotel. There are three pools available in the hotel and none go deeper than 4 ft. Also the hotel grounds are very small and is very compact. The beach is a public beach that is shared with the other hotels that are... More 

Was this review helpful? Yes 1
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear 0504Traveller, Thank you for sharing your experience at the Hilton Pensacola Beach. First I wanted to clarify that we are a hotel and not designated as a resort. Therefore, I agree that our physical layout would not be typical of a resort. However, the services we provide are that equal to what you would receive at a resort. I... More 

Atlanta, Georgia
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is great. We stayed in a 2 bedroom for the first two nights and a 3 bedroom the remaining four nights. Our family stayed in a 2 bedroom many years ago and I recall the kitchen set up was quite adequate. However, the rooms are aging and in both rooms I would not call the kitchen “fully-equipped.” The... More 

Was this review helpful? Yes
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Cindy S, We appreciate the time you took to share your experience at the Hilton Pensacola Beach. Our 2 or 3 bedroom suites makes for a very comfortable stay. We will improve on the cook ware and other amenities in the kitchen. Thank you for recognizing our staff. They enjoy knowing that you had a great time. We look... More 

Hotel Review Summarization

What travelers say

  • Very nice(6)
  • Pool area(6)
  • Great location(4)
  • New tower(4)
  • Room service(3)
Questions? Get answers from hotel staff and past guests. Ask a question

286 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (218)
Viewed
Hotel & grounds (69)
Viewed
Room/suite (46)
Viewed
Bathroom (2)
Viewed
Family/play areas (1)
Viewed
View from room (31)
Viewed
Pool/beach area (37)
Viewed
Dining (5)
Viewed
1:57
Videos (1)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (68)
Viewed
Room/suite (25)
Viewed
Pool/beach area (9)
Viewed
Dining (2)
Viewed
Hotel & grounds (12)
Viewed
Business center/function rooms (4)
Viewed
Bathroom (2)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question