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SpringHill Suites Pensacola Beach

Certificate of Excellence
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24 Via de Luna, Pensacola Beach, Pensacola Beach, FL 32561
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SpringHill Suites Pensacola Beach
Best prices for: 1 room 1 guest
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Ranked #6 of 10 Hotels in Pensacola Beach
Certificate of Excellence 2014
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352 reviews from our community

Traveler rating
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    118
    47
    11
    9
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
32 reviews 32 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

But I had points to use. Check in was a maze because to get in the hotel you had to enter from the parking garage. Which was full. So we had to lug our belongings from the distant front parking area around back to the garage and go up to the first floor. Front desk is makeshift-ok. But as I... More 

Was this review helpful? Yes
Katie S, Front Office Manager at SpringHill Suites Pensacola Beach, responded to this review

Thank you for taking the time to leave a comment to let us know how we are doing at the SpringHill Suites on Pensacola Beach. We apologize about the inconvenience you experienced during your stay here due to renovation. I have made sure to send your folio and hope you received that well. If you would like to dicuss your... More 

Cincinnati, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We arrived Friday to beautiful weather for our first visit to this beautiful beach!! Springhill Suites is undergoing renovations & it's only slightly inconvenient and is not interfering with our vacation. Hotel is located on the beautiful white-sand beach with Aqua blue Gulf water; away from noisy crowds; 3 pools (one heated); and beautiful gulf views. Be sure to ask... More 

Was this review helpful? Yes 1
ATL
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

this hotel is undergoing a large renovation. Without a real front desk area or breakfast area, they are still doing a great job. The hotel was clean, the staff was friendly. I can't wait to see the final product! thanks for a great stay.

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Nashville, TN
Top Contributor
599 reviews 599 reviews
122 hotel reviews
569 helpful votes 569 helpful votes
4 of 5 stars Reviewed 1 week ago

Spring Hill Suites at Pensacola Beach was a great choice for part of our winter getaway. The location at the beach is perfect. The distance to our places of interest (Fort Pickens, Historic Pensacola Village, Naval Air Museum, and Pensacola Lighthouse) was a very acceptable drive. The only negative for us was that our three-night stay was just not long... More 

Was this review helpful? Yes 1
Katie S, Front Office Manager at SpringHill Suites Pensacola Beach, responded to this review

Thank you for taking the time to leave a comment about the SpringHill Suites on Pensacola Beach. I will pass along the wonderful comments about the staff who will love to hear them. Also we appreciate your understanding during this time with our renovation we are sure it will make our hotel one of the best on the island. Please... More 

Durham, North Carolina
Top Contributor
102 reviews 102 reviews
56 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Truly this property is *1 star* in it's current state. I did not give it a 1 because the GM was available when we were checking out apologizing for the inconvenience of the remodel. I understand that it will be completed over the summer, ready for peak season. However, that still doesn't provide an excuse for dirty rooms, mold in... More 

Was this review helpful? Yes 2
Katie S, Front Office Manager at SpringHill Suites Pensacola Beach, responded to this review

Thank you for leaving a comment about the SpringHill Suites on Pensacola Beach. I am sorry we fell short of meeting your expectations during your stay. I am happy to hear you did get a chance to speak with our General Manager about the issues your encounter and we are working on what we can do better next time. Please... More 

Cleburne, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I'll start by saying that this hotel is absolutely wonderful. We didn't arrive until 1am in the morning coming from Texas. My bank put a fraud alert on my account because I forgot to tell them I would be traveling out of state. The lady that helped me said for me to go ahead and get settled in and then... More 

Was this review helpful? Yes
Katie S, Front Office Manager at SpringHill Suites Pensacola Beach, responded to this review

Thank you for taking the time to leave a comment about the SpringHill Suites on Pensacola Beach. We appreciate your understand at this time with our renovation. I will let the staff know about your great comments and that you all enjoyed your stay. We hope after our renovations are complete you will come and stay with us again. More 

Red Oak, Texas
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed with my family for during spring break. The hotel is under COMPLETE renovation. But managed very well during this time. Hotel is right on the beach. Heated pool was great. This was our second time staying here and would recommend to anyone. Also , the continental breakfast great!!!

Was this review helpful? Yes
Katie S, Front Office Manager at SpringHill Suites Pensacola Beach, responded to this review

We appreciate your nice comments about the SpringHill Suites on Pensacola Beach. I will pass along the wonderful remarks about the breakfast and the staff on their work with renovation. We know with the renovation it can be an inconvenient and want thank you for understanding during this time. We hope to see you again and please let us know... More 

Rockford, IL
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Due to the renovations that are taking place at this hotel I would recommend not staying here until the renovations are complete. They do their best to make it as comfortable as they can but if I had it to do over again I would stay somewhere else until they are finished. There is no front entry or lobby. You... More 

Was this review helpful? Yes 1
Katie S, Front Office Manager at SpringHill Suites Pensacola Beach, responded to this review

Thank you for taking the time to leave a comment about the SpringHill Suites on Pensacola Beach. We apologize about the renovation taking place but know that the improvements will make our hotel much better in the future. We would love for you to come back after our renovation is complete. Please give me a call and I will personally... More 

Stone Mountain, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Currently - 2/2015 - in the middle of remodeling at the Springhill. Fortunately they are very considerate of the people staying at the hotel and don't start working before 8am. Areas where remodeling is occurring are blocked off to make things safe for everyone. Great views of the beach and/or the bay at this hotel. Breakfast is good for a... More 

Was this review helpful? Yes 1
Katie S, Front Office Manager at SpringHill Suites Pensacola Beach, responded to this review

We appreciate the great comments and score for the SpringHill Suites on Pensacola Beach. We are trying our very best to make the renovation as easy as possible for our guest. It is nice to hear that we were able to make that happen for you! We hope we will come and visit us again after our renovation is complete. More 

Winter Haven, Florida
Top Contributor
162 reviews 162 reviews
35 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed February 5, 2015 via mobile

stayed here recently and it was fantastic. The area under renovation are totally closed off, that puts everyone closer to the beach. The breakfast area looks out over the pool and beach. All the staff go out of their way to make sure guests are comfortable and happy. Can't wait to see this hotel after renovations, however it's nicer than... More 

Was this review helpful? Yes 1
Katie S, Front Office Manager at SpringHill Suites Pensacola Beach, responded to this review

Thank you for taking the time to leave a comment about the SpringHill Suites on Pensacola Beach. We appreciate the positive comments about the renovation it will really be wonderful when it is completed. Please feel free to contact me if you need anything else. More 

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