We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 119 Xinbei hotels

Volando Urai Spring SPA Resort

4.0 of 5 Resort   |   No.3 Yanti, Wulai District, Xinbei 233, Taiwan (Formerly Spring Park Urai Spa Resort)
Hotel website
Hotel amenities
Save Saved
You added Volando Urai Spring SPA Resort to your Saves list
Volando Urai Spring SPA Resort
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
90%
Ranked #2 of 119 hotels in Xinbei
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed February 28, 2014
SK I Hong Kong, China
Write a Review

79 people have reviewed this hotel

Traveler rating
    55
    16
    6
    2
    0
See reviews for
13
42
2
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Hong Kong, China
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 28, 2014

My wife and I wanted to try a hot spring trip in Taiwan and after doing some research, we decided to try out Volando Urai. Having visited Hot Springs in Japan, we did not know want to expect. The hotel was about an hour from the New Taipei International airport by car. We were picked up by a limousine organized... More

Was this review helpful? Yes 2
Hong Kong
Contributor
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 2, 2014

My wife and I spent a very enjoyable stay at the hotel before the CNY. Everything was perfect. The staff are courteous and very helpful. The room was excellent. We stayed at 703 with the river view and we are totally overwhelmed by the view. The cultural performance was good. The drummer (the art director of the hotel) did a... More

Was this review helpful? Yes
顧客關係副理, 客戶關係經理 at Volando Urai Spring SPA Resort, responded to this review

Dear Guest: I am glad you had a wonderful experience in our resort before the Chinese New Year, and thank you for being so attentive on every simple thing. We are improving due to some careful guest, keep reminding us all the way. Since ABU Cuisine serve tasting menu, all the plates are large, but food inside are divide into... More

Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 19, 2014

I went on a solo trip during christmas lat year. The resort was very difficult to find and no shop -around the resort, just a 7-11 beside it. The stay was overall excellent, their service was good. I book a grand view room for one night, the view was good. There have wifi in the resort and all necessities that... More

Was this review helpful? Yes
顧客關係副理, 客戶關係經理 at Volando Urai Spring SPA Resort, responded to this review

Dear Lisa: Thank you for sharing your lovely vacation experience with us. It's great that you remind us about the "solo trip", since there are many "golden single women" in recently year. Hotel should focus on this large population, and design a suitable package. Please let us know your concern in your next visit, we will arrange an in-room dining.... More

singapore
Contributor
20 reviews 20 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 9, 2013

Once you step into the hotel lobby, your eyes are treated to the beautiful view outside. We only used this hotel for our hot spring experience (1st time for our family) and it was great! While soaking, you can enjoy the view right outside your tub too. Room was big with a good size tub for hot spring & cold... More

Was this review helpful? Yes
顧客關係副理, 客戶關係經理 at Volando Urai Spring SPA Resort, responded to this review

Dear Guest: Thank you for sharing your experience on the board page. We are glad you enjoy the secenary beside our hotel. Volando Urai will keeping our high quality service as always, and looking forward to your future visit. Have a great winter season period! Customer Relationship Officer More

Hong Kong, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 17, 2013

This is such a serene place. The staff were all professional, polite and helpful. From the welcoming snack to the dinner at ABU it was just really good. The room and the in room hot spring was just perfect. They have everything all thought out. Entertainment and the necessities. The location of Volando is a convenient one with a 7-11... More

Was this review helpful? Yes
顧客關係副理, 客戶關係經理 at Volando Urai Spring SPA Resort, responded to this review

Dear Shanny: Warmest greeting from Volando Urai! Thank you for choosing our resort to spend your holiday, it's our pleasure to have you here. We will keep our high quality of service as always, and bringsmore happiness and love to all the visiors. Winter is coming up again, we are looking forward to welcoming you at our resort, and wish... More

Toronto, Canada
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 30, 2013

Stayed in the rooftop suite which had a beautiful river view and a balcony. At night, some of those mini-falls even have lighting to enhance the view even further. Think all rooms, except for the cheapest Superior room, offers the river view. All rooms offer a hot spring "tub" for you to use at your discretion. All hotel guests are... More

Was this review helpful? Yes 2
顧客關係副理, 客戶關係經理 at Volando Urai Spring SPA Resort, responded to this review

Dear Guest: Warmest Greeting from Volando Urai! Thank you for recommending our resort on the the website. Volando Urai have the muti-choose of entertainments which is the best choose for your winter vacation. We are looking forward to welcoming you at our hotel. Wish you have a great winter period! Customer Relationship Officer More

HK
Top Contributor
103 reviews 103 reviews
25 hotel reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed August 14, 2013 via mobile

definitely one of the best B&B places to be for a hide-away. we stayed on the river side and can't imagine how bad it would be if stay at the road side, so tips #1. must stay at the river side unless you plan to look at the wall or DVD te whole time. the food is good but not... More

Was this review helpful? Yes
顧客關係副理, 客戶關係經理 at Volando Urai Spring SPA Resort, responded to this review

Dear Vincent: Thank you very much for choosing Volando Urai to spend your holiday, and kindly appreciate with all those tip experiences you have shard. Base on the comments, we will definitely discuss with our chef, in order to improve the quality of our meal, and provide the best service to the guest as we always does. Once again, thank... More

Taipei, Taiwan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 29, 2013

I'm going to detail point by point: - Service: excellent. The staff was competent, efficient, dedicated and very discreet. Even more important, the overall feel was genuinely warm and we felt welcome from the beginning. - Value: excellent. for the price you got private hot spring + amazing dinner + afternoon tea + a couple of artistic activities + fancy... More

Was this review helpful? Yes 2
顧客關係副理, 客戶關係經理 at Volando Urai Spring SPA Resort, responded to this review

Dear Vincent: Warmest Greeting from Volando Urai! Thank you for your useful advise on the website. About the desert, we will discuss the sweetness of desert with our chef, improve the sweetness into an appriopriate taste. As the main(duck) we will adjust the recipe, make a more awesome taste. Once again, thank you for your suggetions, we will definitely make... More

Hong Kong, China
Top Contributor
91 reviews 91 reviews
28 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed June 12, 2013

The view from this hotel must be one of the most tranquil scenery one will ever see. Our room overlooks much greenery with a sapphire-blue river flowing below. We stayed 2 nights and enjoyed it thoroughly. The building has many levels, reminiscent of Le Sirenuse in Positano. The overall experience is superb but this resort is definitely not for those... More

Was this review helpful? Yes 1
顧客關係副理, 客戶關係經理 at Volando Urai Spring SPA Resort, responded to this review

Dear Sir: Thank you for choosing Volando Urai Spring Spa & Resort to spend your vacation, and also thank you for those positive comments on the board. We deeply appreciated with your satisfaction, which proceed to maintain our high quality service as always. Please let us know when your next visit, We will adjust the light to the appropiate brightness,... More

Hong Kong, China
Top Contributor
91 reviews 91 reviews
28 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed June 8, 2013

The view from this hotel must be one of the most tranquil scenery one will ever see. Our room overlooks much greenery with a sapphire-blue river flowing below. We stayed 2 nights and enjoyed it thoroughly. The building has many levels, reminiscent of Le Sirenuse in Positano. The overall experience is superb but this resort is definitely not for those... More

Was this review helpful? Yes 3
顧客關係副理, 客戶關係經理 at Volando Urai Spring SPA Resort, responded to this review

Dear Edmund: Warmest Greeting from Volando Urai! Thank you for your statement on the website, it's great to hear most postive comments. As for the balcony, we have Rooftop Suite which has a great balcony with beautiful view, you may experience the Rooftop Suite when your next visit. We will discuss about the lightness in ABU restaurant to enhance the... More

Been to Volando Urai Spring SPA Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Volando Urai Spring SPA Resort

Also Known As:
Volando Urai Spring Spa Hotel Xinbei
Volando Urai Spring Spa And Resort
Volando Urai Spring Spa Hotel
Spring Park Urai Hotel
Spring Park Urai Spa
Volando Urai Spring SPA Resort Taiwan/Xinbei
Address: No.3 Yanti, Wulai District, Xinbei 233, Taiwan (Formerly Spring Park Urai Spa Resort)
Phone Number:
Location: Taiwan > Xinbei
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Xinbei
#2 Luxury Hotel in Xinbei
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Volando Urai Spring SPA Resort 4*
Official Description (provided by the hotel):
In the Volando Urai Spring SPA & ResortThere is no measure of timePeople gaze at the river, counting the ripples on the tranquil water surfaceAs the light in the forest awakes, one realizes that dusk is fallingThrough the swaying of the forest, one begins to breath in concert with the mountain and riverHuman language is intrusive herePeople who live here have no unnecessary words and greetingsOnly smiles sufficient to express friendliness and thoughtfully bring you a cup of warm teaVisitors breathe according to the rhythm of nature for self-realization Returning to a place where one may commune with nature ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Expedia, Booking.com, Tingo, HotelTravel.com, Venere, Otel and Fastbooking so you can book your Volando Urai Spring SPA Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Volando Urai Spring SPA Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.