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Tien Lai Resort & Spa

#6 of 157 Hotels in Xinbei
Certificate of Excellence
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No.1-7 Mingliu Road, Chonghe Village, Jinshan Town, Xinbei 208, Taiwan (Formerly Tienlai Spring Resort)
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1 room 1 adult
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130 Reviews from our TripAdvisor Community

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Singapore, Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We've never experienced an onsen before so we went to seek one in the region of the Yangmingshan mountains. The view did not disappoint us. It was so relaxing to soak in the hot waters looking at the sun-streak mountains. If I can make a recommendation though, it would be about the choices of swimsuits available. I kind of looked... More 

Helpful?
Thank Lynne F
Sydney, Australia
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently spent couple of days at Tien Lai. Outdoor hot springs is the biggest attraction here, the linked facilities (bathroom, concierge) make it so easy for you to soak your stress away, especially if you stay at the Japanese style building. Room is bit small for family of four, but still work out okay. It is clean and comfortable.... More 

Helpful?
Thank Tomy L
Montreal, Canada
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The outdoor hot springs are great. Lots of different pools and the mountain views are fabulous. You can definitely spend a couple hours here relaxing and unwinding ! Towels are provided, so no need to bring them with you.

Helpful?
Thank alwaystravel_15
TIENLAI-PR, 總經理 at Tien Lai Resort & Spa, responded to this review

Dear Sir Thank you very much for your comments. It is great to know that you enjoyed the outdoor hot spring in our resort. It is white sulphur springs which is good for softening skin keratinocytes. The scenery will be different in the coming season. There will be many cherry blossoms in our garden soon. Wish you all the best... More 

Munich
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 5, 2016 via mobile

In my opinion you are probably better off spending your money somwhere else. We stayed in a japanese style room priced at 9000 NTD. For the price I was expecting a luxurious stay, instead we got a room in a very used look, with cracked bathroom tiles and ceiling paint. Same used look comment goes for the facilities. Also, the... More 

Helpful?
1 Thank Jjj B
TIENLAI-PR, 總經理 at Tien Lai Resort & Spa, responded to this review

Dear Sir Thank you for taking time to share your experience. The hot spring is our most valuable features, but the Sulphur Springs also brings the very special smell and effects to our facilities as you mentioned. However, we will never stop continuing to improve the environment to maintain comfort, whether in hardware or software. Sincerely appreciate your comments once... More 

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed January 4, 2016 via mobile

My family had a relaxing time at Tien Lai. It was an exquisite experience. Loved the Japanese room with our very both hotspring Japanese bath in our room. With the cold Dec weather & the privacy of our own hotspring bath, it was perfect. A really relaxing time after 5 days of shopping in Taipei.

Helpful?
Thank Joshua S
TIENLAI-PR, 總經理 at Tien Lai Resort & Spa, responded to this review

Dear Guest Thank you for choosing Tienlai Resort & Spa as your travel destination and we are glad to know that you have a relaxing stay. It is our goal to create a natural, green and unique resort where people can take a deep breath and feel comfortable. We will keep improving to exceed our guest's expectation. Your comments are... More 

Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 15, 2015

beautiful outdoor hot springs with mountain views. nice spacious hotspring in the room. However, the room wifi reception was not great. If u want a secluded peaceful stay, then Tien Lai is for u. Otherwise the location was pretty remote and there were no convenience stores nearby.

Helpful?
Thank Goh Y
London, United Kingdom
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 27, 2015

We stayed for one night and had hired a car so it was easy to get to, otherwise the hotel is in quite a remote location but in beautiful setting of the hills. The best aspect of the hotel is their outdoor spa. Great design, feels modern and clean. We stayed in the Japanese room which was good, had own... More 

Helpful?
Thank Elsie Y
TIENLAI-PR, 總經理 at Tien Lai Resort & Spa, responded to this review

Dear Guest Thank you for choosing Tienlai Resort & Spa as your travel destination and we highly appreciate your feedback. We are glad to know that you have enjoyed the outdoor hot spring and apologized for the rude operator you have experienced during the stay. The maintenance and renovation have never been stop and we will keep moving forward to... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 22, 2015 via mobile

Stayed for one night with 4 adults and a baby. The quality of the room is okay and a cot was provided on request. The outdoor hot spring area is nice, but can get a little crowded in the morning. Suggest to go to hot spring at night to enjoy the quietness and breeze.

Helpful?
Thank Hoeen T
TIENLAI-PR, 總經理 at Tien Lai Resort & Spa, responded to this review

Dear Guest, Thank you for staying in Tienlai Resort & Spa. Obviously, you have seen and enjoyed our outdoor hot spring area both in the morning and night time. We are glad to know you like the scenery and we will keep this natural environment more pleasant and cozy. Very appreciate for your opinions. Best Regards Ann Wang More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2015 via mobile

Good resort with hot spa and good restaurant quality service Recommend to stay with kids Staff are attentive to need sand requests We got organic rice and children reader as souvenir About 30 min to go around YangMing

Helpful?
Thank Louis W
TIENLAI-PR, 總經理 at Tien Lai Resort & Spa, responded to this review

Dear Louis W Thank you so much for your comments. It was great to know that you enjoyed the experience of staying in our hotel. The organic rice is from local farm, and taste really good. Hope you will like it as much as I do. We will have different package for kids in this coming summer. You may take... More 

Hong Kong
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed April 9, 2015

I am very lucky to have selected Tien Lai to start my short trip in Taipei. As I planned the trip very close to the departure date and the period was the public holidays of Hong Kong and Taiwan, I found it very difficult to book the hotels in Taipei. I could only book one night of Japanese Double Room... More 

Helpful?
Thank TWHK
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