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2.0 of 5 Hotel   |   Crater Rim Dr, PO Box 53, Hawaii Volcanoes National Park, Island of Hawaii, HI 96718
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Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
JerseyShoreJohn Manasquan. NJ
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212 reviews from our community

Traveler rating
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    81
    32
    12
    7
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Manasquan. NJ
Top Contributor
117 reviews 117 reviews
13 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed today NEW

We stayed in Volcano overnight and enjoyed a sunset dinner at the Volcano House Restaurant. We were seated by a window overlooking the Kilaeua Caldera. Good food and wine list; excellent service. However, the highlight of the evening occurred 20 minutes after sunset when the lights were dimmed and the caldera's glow was fully visible. There also is a nice... More

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Princeton, New Jersey
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Centrally located in the national park we were able to jump around the park using the volcano house as a HUB. It was amazing to wake up before the sun rose and make a short drive to the Kilauea observatory to see the lava like while the sun rose in the distance (highly recommended). The room was spacious, quaint, and... More

Was this review helpful? Yes 2
Contributor
12 reviews 12 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I wouldn't recommend any other place to stay if you are planning on visiting the park. Yes, it's a historic lodge and a beautiful one. (The people complaining about no mini-fridge should never do Vegas.) We had 2 cribs in our room and still had plenty of space to move around. The front desk staff was wonderful - got back... More

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Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I personally booked a window table for dinner after the person taking the booking showed me the floor plan and pointed out the window seat (for viewing the volcano at night) we'd get. However, when we arrived, we were seated not at a window table and someone else was at the table we had booked. When I noted this, we... More

Was this review helpful? Yes 1
Kentucky
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Was it cool? Yes. Was it $490 cool? No. We got the most expensive room and had a view blocked by trees at the end of the building farthest from the restaurant, on the first floor, and could just barely see the glow of the volcano when in bed, and only when our heads were where our feet should be.... More

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David M, General Manager at Volcano House, responded to this review

Aloha khinds, Thank you for taking the time to let others know about your recent stay here at Volcano House, located in Hawaii Volcanoes National park. I'm glad to hear that you found our hotel better than most other National Park Lodging - I've worked in several other Parks and I do agree. I'm sorry that you were separated from... More

Honolulu
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Volcano House is such a special, great place to stay on the Big Island. I went there with my son this past August, stayed for two nights (because they were totally booked and that was all I could reserve!) and cannot say enough about this place. It's historic value alone is enough to merit a stay - the location in... More

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David M, General Manager at Volcano House, responded to this review

Aloha Christine K, Mahalo nui loa for taking the time to post a review about your recent stay at Volcano House, located in Hawaii Volcanoes National Park. I'm very pleased to hear that we exceeded your expectations. It sounds like you enjoyed everything from our friendly staff to our world class view. It's the greatest compliment that your 10 year... More

Zurich, Switzerland
Top Contributor
58 reviews 58 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of the Volcano House is perfect to enjoy the National Park and all its attractions. Rooms are average but I did not expect more. Service was ok. WiFi worked well. I would recommend this hotel for a one night stay to see the National Park but not more. The restaurant is very good.

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The Netherlands
Top Contributor
136 reviews 136 reviews
92 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice traditional hotel. Rooms are comfy but small. The staff was very nice and helpful. Free coffee and tea and cookies in the hall. Two minus points: the doors are not really soundproof. The noise from the corridor is clearly audible. The shower didn't give hot water.

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David M, General Manager at Volcano House, responded to this review

Aloha jvdv, Mahalo nui loa for taking the time to post a review about your recent stay at Volcano House, located in Hawaii Volcanoes National Park. I'm glad to hear that you found that we are a perfect spot in the National Park and that you were able to enjoy or tea, coffee in cookies. In addition to the fresh... More

Washington DC, District of Columbia
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is perfectly situated for your stay at VNP. While the location is perfect, other things are not. The rooms are modestly decorated. They indicated that it just went through a refurbishment, which is a little surprising. Bathrooms are clean but VERY tiny. There is no tub, just a tiled shower area. There is a huge walk-in closet -... More

Was this review helpful? Yes 2
David M, General Manager at Volcano House, responded to this review

Aloha anm123, Thank you for taking the time to write a review about your recent stay here at Volcano House, located in Hawaii Volcanoes National Park. I'm glad to hear that you enjoyed our location and found the rooms clean and the beds comfortable. I'm apologize for the other issues with the rooms. We are a historical lodge built in... More

Blackpool, United Kingdom
Top Contributor
51 reviews 51 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel has a superb location situated feet away from the edge of the Kilauea Caldera. We considered it a privilege to stay at such a historic hotel. We were not disappointed. Stepping through the hotel lobby to the rear entrance you are faced with the jaw dropping view of the caldera just feet away. We stayed two nights in... More

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David M, General Manager at Volcano House, responded to this review

Aloha StuartFromKirkham, I appreciated the wonderful feedback from your stay here at Volcano House, located in Hawaii Volcanoes national Park. Thank you for sharing about your experience and I'm glad to hear that you appreciate the historic nature and location of our lodge. I'm also glad you enjoyed your dining experience - I'll share this with e restaurant staff. Please... More

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Additional Information about Volcano House

Address: Crater Rim Dr, PO Box 53, Hawaii Volcanoes National Park, Island of Hawaii, HI 96718
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Hawaii Volcanoes National Park
Price Range (Based on Average Rates): $$$$
Hotel Class:2 star — Volcano House 2*
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Also Known As:
Volcano House Hotel Hawaii Volcanoes National Park
Volcano Hotel
Volcano House Hawaii/Hawaii Volcanoes National Park

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