We were celebrating our wedding anniversary and decided to do something special by checking out a volcano because we had never seen one. Even after reading the reviews (which were mostly negative) we decided to give them the benefit of the doubt. Well, let me tell you........ The whole experience was worse then the negative reviews. Everything would have been... more

This hotel is right on the property of the National Park. We booked a deluxe room overlooking the volcano. We couldn't see the volcano because of the trees. What a view. When we got to the room you could tell it hadn't been used for a while. There was a musty, closed room smell. The room was way overpriced, $250... more

Glad we visited the Park, but wouldn't stay here for any reason. We had a tiny twin room in the Ohia building for $130 plus tax. I know the buildings are old, but the upkeep was dismal. There was a miniscule (and noisy) heater perched up on the wall, the shutters looked like they had been painted dozens of times,... more

The hotel was similar to a hotel you would find along US 25 in South Carolina - except no TV! The restaurant was horribly expensive, the service was poor, and the food was forgettable. Save your money and stay in Hilo or rent a house in nearby Volcano Village. more

I only feel half-guilty writing this review. Though I love Volcano Park and I think that the park staff are wonderful, I took my family to the Volcano House expecting at least a minimum of a clean and quiet room. The experience was so bad that I have discouraged friends and family from ever going to the Volcano House. It... more

We spent one night with our three kids in one of their "crater view" "suites". The price was over $230 but the room did not make it up to even a 2 star hotel. There was this smell from the small bathroom which people want it to make us believe to be sulphide gases from the crater. The breakfast was... more

I imagine most guests arrive at Volcano House with a good idea of what to expect and what not to expect if they have done their research first. This is not a luxury resort with all the trimmings. The rooms are basic but clean, no TV or coffee facilities, not even a hair dryer. Most guests spend a maximum of... more

The Volcano House was ok. We stayed at the Garden rooms. They were worn and in need of updating. I did not stay in the main hotel, so I can not speak for its rooms. The restaurant at the main hotel was very good, reasonably priced and has a gret view of the craters. I most likely wound not stay... more

The only positive aspects of Volcano House are the views and the gift shops. We knew that our room would be small and without tv, radio or clock. But the lighting was so poor, you couldn't even read. The beds were really uncomfortable. The towels in the bathroom were terribly old. I was up most of the night listening to... more