We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
2.5 of 5 Hotel   |   Crater Rim Dr, PO Box 53, Hawaii Volcanoes National Park, Island of Hawaii, HI 96718
Hotel website
Hotel packages
Hotel amenities
Special Deal
Room and Dining Credit
Save Saved
You added Volcano House to your Saves list
Volcano House
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
76%
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
FXDLKM03 Pleasanton, California
  • Overview
  • Reviews (194)
  • Photos (134)
  • Amenities
  • Q&A
  • Room tips (77)
  • Location
  • More
Write a Review

194 people have reviewed this hotel

Traveler rating
    74
    74
    27
    12
    7
See reviews for
61
91
6
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Pleasanton, California
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Location.... great. Just inside park. Very close to visitors center and Thurston Lava Tube. Room....small but adequate. Evenings are cool so no air conditioning needed unless you don't hike and plan to spend a lot of time in the room. Lounge.....amazing view of caldera. Over priced bar food. Drinks are tasty and bartender very friendly. Dining room.....amazing view of caldera.... More

Was this review helpful? Yes
El Granada, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had planned to stay in one of the cabins offered by the Operators of Volcano House. My 6 yr-old daughter was very excited about the bunk bed. Unfortunately we only discovered at check-in that the cabins are three miles down the road in the National Park and not adjacent to the caldera like the hotel. The leading criterion my... More

Was this review helpful? Yes 2
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are a first time to the area, I recommend staying at least one night at the Volcano House to enjoy the night time scenery of the Kilauea Caldera! I did splurge and booked the Crater View room. Yes, it is a bit pricey, but for one night worth the experience to see the caldera glowing in the evening... More

Was this review helpful? Yes 2
David M, General Manager at Volcano House, responded to this review

Aloha Travel206Girl, Thank you for choosing to stay at Volcano House on your recent trip to Hawaii Volcanoes National Park. It's great to hear that you enjoyed the glow from the Caldera in the evening and the view of the steam during the day! I'm also glad to hear that you found our staff very peasant and that they were... More

Ede, Nederland
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is on a beautiful location, right in the park (across the visitor center) with a view on the caldera. In the evening you can see the glow from the lava. Unfortunately not all rooms were looking out on the caldera, and our room was at the parking lot side. Rooms were okay. Bed good, amenities simple but sufficient.... More

Was this review helpful? Yes 1
David M, General Manager at Volcano House, responded to this review

Aloha RuudKok, Thank you for providing feedback on your stay at Volcano House. I'm excited to read that you found our omelets and waffles are the best ever! I'm also pleased that you found our rooms comfortable and our view amazing. It's true we don't have public ice machines, but we provide ice whenever you require it. A simple call... More

Sunnyvale, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Newly renovated and recently re-opened this is one cool (or maybe hot) spot. Most rooms have large glass windows that face the volcano. We could see in the not too far distance the red glow of lava reflective off the rising steam. The rooms are larger than expected (originally built in the 1920s) and very clean and comfortable. No TVs... More

Was this review helpful? Yes 2
David M, General Manager at Volcano House, responded to this review

Aloha KonaBoyCA, Mahalo for taking the time to write a great review about your recent stay at Volcano House, located in Hawaii Volcanoes National Park. I'm glad to hear that you enjoyed our rooms and found dinner in the Rim amazing! Thanks again and safe travels! Mahalo, David MacIlwraith General Manager Hawaii Volcanoes Lodge Company dmacilwraith@hawaiivolcanohouse.com 808.756.9625 More

Waianae, Hawaii
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 3 weeks ago

I booked a room about 2 months ago which makes me wonder why I got the room I did. From what I've read there is no need for AC (true, quite chilly) nor do the rooms have t.v.s as they wanted their guest to enjoy the view of the crater. Problem was that my window overlooked the parking lot. There... More

Was this review helpful? Yes
David M, General Manager at Volcano House, responded to this review

Aloha Victoria T, I’m glad to see that Volcano House is your first TripAdvisor review. It sounds like you enjoyed Shantel and Lily as well as our breakfast cook – I’ll let them know you appreciated their level of service. It does sound like we didn’t meet your expectations on some items – I apologize for this. Since you had... More

St. Louis, MO
Top Contributor
55 reviews 55 reviews
19 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 3 weeks ago

How can it get much better than to lie in your bed at night and see the Southern Cross and the glow of the caldera. The setting is nothing short of spectacular. Besides the views from the hotel itself, the location puts you in easy access to all the park has to offer including the Jaggar Museum, the Chain of... More

Was this review helpful? Yes
David M, General Manager at Volcano House, responded to this review

Aloha loveadventure4, Thank you for the great review of Volcano House. It sounds like you had a wonderful time here and really understood that we are a historic lodge located in a National Park and offer a unique experience to our guests. I'm glad you enjoyed our live entertainment in Uncle George's lounge. This is free to all to enjoy... More

Harpers Ferry, West Virginia
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I love national park hotels. They may not be the most modern or comfortable, but you can't beat their historic vibe, interesting architectural details, and ambience. This one is no different. Where else can you sit in comfort and watch a volcano glowing red hot not a mile away? Amazing! I didn't stay in the lodge--all sold out--so I stayed... More

Was this review helpful? Yes
David M, General Manager at Volcano House, responded to this review

Aloha 123carolyn123, I appreciate you taking the time to write a recent review of your stay with us at our cabins. I also appreciate you sharing your experience of the lodge and the iconic view of the glow from the crater - it is indeed magnificent! I'm sorry that you were on of our guests that experienced issues with our... More

Houston, Texas
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We ended up at the Volcano House after a terrible experience with a VRBO home rental. When you hear the horror stories about dark, dirty and mildewed rental homes - believe them. After we escaped the rental, we decided to try the Volcano House as we wanted to stay in the park. It has definite pros and cons. Pros: 1.... More

Was this review helpful? Yes
Los Angeles, CA
Top Contributor
100 reviews 100 reviews
64 hotel reviews
160 helpful votes 160 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This newly refurbished hotel inside Volcanoes National Park was terrific! The staff was outstanding, the food was surprisingly great, and the location is spectacular--right on the edge of the caldera. The historic hotel is well maintained and has been updated with comfortable beds, clean bathrooms, robes, slippers, a great turndown cookie and hot chocolate and coffee. They even pass out... More

Was this review helpful? Yes 1
David M, General Manager at Volcano House, responded to this review

Aloha Mattsaab, Thank you for taking the time to write such a wonderful review of your stay here at Volcano House, located ion Hawaii Volcanoes National Park. I'm glad to hear that you enjoyed our recent renovations and the food in our restaurant. Thank you also for appreciating that we're a historic lodge located in a a National Park. We... More

Owners: What's your side of the story?
If you own or manage Volcano House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Volcano House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Volcano House

Address: Crater Rim Dr, PO Box 53, Hawaii Volcanoes National Park, Island of Hawaii, HI 96718
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Hawaii Volcanoes National Park
Price Range (Based on Average Rates): $$$$
Hotel Class:2.5 star — Volcano House 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Cheap Tickets, HotelsClick, Otel and Hotels.com so you can book your Volcano House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Volcano House Hotel Hawaii Volcanoes National Park
Volcano Hotel
Volcano House Hawaii/Hawaii Volcanoes National Park

134 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (94)
Viewed
Room/suite (8)
Viewed
View from room (6)
Viewed
Hotel & grounds (34)
Viewed
Bathroom (4)
Viewed
Dining (13)
Viewed
Other (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (11)
Viewed
View from room (7)
Viewed
Dining (4)
Viewed
Bathroom (4)
Viewed
Other (7)

Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Volcano House is the only hotel located within Hawaii Volcanoes National Park and is perched on the rim of Kilauea's Halemaumau crater. The historic Volcano House Hotel has long captured the imagination of visitors from all over the world with its iconic location, rich cultural legacy, and warm Hawaiian hospitality. Drawing upon a storied history dating back to 1846, Volcano House Hotel is now re-imagined for a new era with updated rooms, a restaurant and lounge serving Pacific Rim fare, and retail shops. Come experience the best Hawaii Island has to offer. ... more   less 
Number of rooms
43

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer