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4.5 of 5 Hotel   |   Apache Street and Center Road, South Rim; PO Box 699 10 Albright Street, Grand Canyon National Park, AZ 86023
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El Tovar Hotel
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Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
2Texas_Travellers Dallas
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1,820 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here the end of February 2015. We could have dealt with the "quaint" aspects of a historical hotel (no elevator, inconsistent heating, rolling linen closets in the hall, unlevel floor in the rooms, and lacking water pressure, etc.) if only a couple of things had been in place. First, the parking is terrible. One time, we drive around... More 

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Santa Monica, California
Contributor
19 reviews 19 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We're on a road trip across country, so with only 24 hours at the Grand Canyon, El Tovar was perfect choice. It has the perfect combo of history and location. You are able to hike to trails right outside the hotel (Angel Trail takes you down inside, Rim Trail is beautiful for views and is easy walk/hike). The hotel is... More 

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Alden, New York
Contributor
13 reviews 13 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We originally had reservations at the Bright Angel Lodge....we waited for hours to check in. Once we received a room we were surprised to see how rustic, old, small and dirty the rooms were. The hallways were dark and dingy as well. We had 3 people- my husband, daughter and I and we could barely fit in the room...we had... More 

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Vancouver, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Half of the lobby is covered in black plastic, work people banging away on the roof, TV's don't work, nothing to do in the evening. Staff don't care. So disappointed. The majesty of the Grand Canyon does not make up for this terrible hotel. Do not stay here.

Was this review helpful? Yes 2
XanterraCorporate, Director of Sales at El Tovar Hotel, responded to this review

I am sorry that you experienced our historic El Tovar Hotel during the roof renovation. The hotel was built in 1905, and the roof project is a major renovation, expected to take 6 months due to difficult stripping of existing layers to do it right. The lobby is disrupted due to this and for that I apologize. We will be... More 

Northport, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Wanted very much to stay at this full service hotel because of my husband's handicapped situation - wheelchair. They only have a couple of ADA rooms, and both were booked, so I asked for a first floor room. They refused to guarantee it!!! There is NO elevator, and we were traveling from NY to AZ.....to make that trip and then... More 

Was this review helpful? Yes 2
XanterraCorporate, Director of Sales at El Tovar Hotel, responded to this review

Thank you for your comments on our El Tovar. The hotel is run by Xanterra, for the public and under contract with NPS. We cannot guarantee any specific room or floor other than the suites and ADA rooms due to length of stays and rooms are not assigned until about 3 days out. I am sure they put a request... More 

Seattle
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

El Tovar Hotel Pros/Cons: Cons The property is undergoing extensive renovation, both in the lobby and on the roof. No elevator. (the staff is more than happy to help with luggage) Cable tv is not working (see below) Slow wifi (see below) Lobby fireplace is undergoing renovation Pro The property is literally just few yards from the rim of the... More 

Was this review helpful? Yes 1
XanterraCorporate, Director of Sales at El Tovar Hotel, responded to this review

Thank you for the comments on our El Tovar, and your understanding of the TV situation. We are working to resolve this but I agree, a great time to do something else! I am glad you enjoyed your stay. More 

New York City, New York
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

We were excited to be staying at El Tovar on our first trip to the Canyon. Heard a lot from friends, and of course read the hotel's history. As much as the Grand Canyon exceeded our expectations, El Tovar was a complete disappointment. The "welcome" by bell staff was non existent (took an effort to find one) We had to... More 

Was this review helpful? Yes 5
Regina, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The El Tovar is beautiful and just a few steps away from the edge of the Grand Canyon. The rooms are small for a family of four but we expected that since the building is so old. They are currently in the middle of renovations which didn’t bother us but overall we left a bit disappointed. We enjoyed the rich... More 

Was this review helpful? Yes 4
XanterraCorporate, Director of Sales at El Tovar Hotel, responded to this review

Thank you for your comments on your stay at El Tovar. I am disappointed that the hotel did not meet your expectations, especially the meals. Meals are an important part of any vacation, and I am sorry they were not a memorable and positive part of your trip. I am copying the Food and Beverage Director for follow-up and discussions... More 

Annapolis, Maryland
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

If you want an authentic Grand Canyon lodge experience look no further than El Tovar. After checking into the Bright Angle Lodge we didn't find the room big enough for five people so we were very lucky there was one room cancellation at El Tovar for two nights. This was in the height of summer, so even if you know... More 

Was this review helpful? Yes 2
Knoxville, Tennessee
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As you have probably read, El Tovar is a historic lodge that sits at the south rim of the Grand Canyon. Walk out the front door, and you are literally steps from the most beautiful view on the West Coast. So many wonder quaint, rustic features of the lodge have been preserved over the century! The rooms are clean and... More 

Was this review helpful? Yes 7
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Hotel Summarization (Beta)

What travelers say

  • South rim(35)
  • Dining room(34)
  • Very good(11)
  • Second floor(10)
  • Next morning(3)
  • Hopi House(3)
  • Zane Grey Suite(3)
  • First nights(3)
  • Flat screen TV(3)

Additional Information about El Tovar Hotel

Address: Apache Street and Center Road, South Rim; PO Box 699 10 Albright Street, Grand Canyon National Park, AZ 86023
Location: United States > Arizona > Grand Canyon National Park
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — El Tovar Hotel 4.5*
Number of rooms: 78
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Also Known As:
El Tovar Hotel Grand Canyon
El Tovar Grand Canyon
Hotel El Tovar
El Grand Canyon
Grand Canyon El Tovar
El Tovar Lodge

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