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Thornton Hall Hotel & Spa

Certificate of Excellence
Neston Road | Wirral, Thornton Hough CH63 1JF, England
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Thornton Hall Hotel & Spa
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738 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Service was absolutely fantastic from arrival to check out. Reception staff were brilliant along with the staff at Lawns restaurant. The facilities are fab. Spa staff were very friendly and accommodating, too. I have stayed at many spa hotels and this is one of the best mainly due to the friendly, professional and knowledgeable staff, plus the food is fantastic.... More 

Was this review helpful? Yes 3
Contributor
12 reviews 12 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here on business during June. Tidy room with nice balcony overlooking the excellent lawns. Good facilities within the room including coffee machine and even a second tv in the bathroom. .!! All of the staff were very pleasent and reception and check out very slick. Overall I would recommend this hotel.

Was this review helpful? Yes 3
Cleveland, Ohio
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

There aren't too many options in this area. Thornton Hall does well despite the lack of competition. The public areas are well done. It's easy to see why this is a popular wedding location. The room we had was a tad dated, although the bathroom appeared to be newer. Nevertheless, the room was clean and functional. The staff was what... More 

Was this review helpful? Yes 3
Manchester, England, United Kingdom
Top Contributor
60 reviews 60 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

My brother got married at Thornton Hall in May this year and for a single room I was charged £135. I found this to be incredibly expensive and overpriced. The wedding began at 2pm, I was unable to check into my room before this time as it hadnt been cleaned prior to the check in time. Luckily my parents had... More 

Was this review helpful? Yes
Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you for taking the time to write a review. I am glad that you enjoyed your beautifully decorated bedroom and enjoyed our stunning grounds and gardens. We welcome all feedback as it is an invaluable resource to us. I would like to wish you well for the future. Kindest regards Annie Myler Guest Relations More 

Aberdeen, United Kingdom
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was very good with a very nice room and a lovely modern, clean bathroom, which had an excellent shower (with no back staining (mould) around the bath seals (this is always a welcome detail that other hotels should bear in mind, well done), also the hotels breakfast room and lounges were beautiful with a real country house feel... More 

Was this review helpful? Yes 3
Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you for taking the time to write a review. It was a pleasure to have you as our guests and we hope to have the opportunity to welcome you again soon. Kindest regards Annie Myler Guest Relations More 

Swindon, England
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is my 2nd visit to Thornton Hall and had vowed not to go back after the 1st visit. My opinion has not really changed, whilst its a nice hotel its basically main purpose is to support functions. Last time I stayed were were kept awake all night by a party and had to move rooms in the middle of... More 

Was this review helpful? Yes 3
Greasby, United Kingdom
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
136 helpful votes 136 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Went to the Thornton Hall Hotel on Saturday ( 6th June ) for a Masonic Ladies Night. I know you will expect to pay over- inflated bar prices, but this place takes the biscuit. 1 bottle of wine cost £23, the same bottle can be bought in a good wine merchants for about £6.99. Think the prices are extortionate and... More 

Was this review helpful? Yes 2
Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you for taking the time to write a review. Maybe Thornton Hall is not the hotel for you. I would like to wish you well for the future. Kindest regards Annie Myler Guest Relations More 

Liverpool, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Thornton Hall made our wedding day one to remember, the staff (in all departments) were absolutely first class, the accommodation and grounds are beautiful and the food is out of this world. We cannot wait to get back there and relive the best day of our lives. Thank you so much Thornton Hall, you really are a fantastic, top class... More 

Was this review helpful? Yes 6
Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Dear Samantha and Mark, Thank you for taking the time to write a review. We are so happy to read your wonderful comments and I will certainly ensure that they are passed on to the rest of the team. It was a pleasure to have been able to share your 'Special Day' with you both and we hope to welcome... More 

Ruthin, United Kingdom
Top Contributor
65 reviews 65 reviews
27 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed here for a family wedding. The rooms are amazing - well furnished, large and comfortable. and as a wedding venue it was outstanding. Excellent breakfast next day - can't think of a single negative.

Was this review helpful? Yes 3
Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you for taking the time to write a review. It was a pleasure to have you as our guests and we hope to have the opportunity to welcome you back again soon. Kindest regards Annie Myler Guest Relations More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My wife and I have had the most amazing time at this hotel and spa. On arrival the team were so inviting and helpful. After arriving in our upgraded room my wife's reaction was "wow" the room was stunning and so were the flowers and chocolates i had pre ordered. We set off for 2 treatments each which were superb,... More 

Was this review helpful? Yes 3
Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Dear Craig, Thank you for taking the time to write a review. It sounds like you both thoroughly enjoyed celebrating your wedding anniversary with us. We hope to have the pleasure of welcoming you again very soon! Kindest regards Annie Myler Guest Relations More 

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