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All 1 Thornton Hough hotels

Thornton Hall Hotel & Spa

4.0 of 5 Hotel   |   Neston Road | Wirral, Thornton Hough CH63 1JF, England
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Thornton Hall Hotel & Spa
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Ranked #1 of 1 hotels in Thornton Hough
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
  • Overview
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562 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
15 reviews 15 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My partner and I fancied a spa day so we searched the Internet and came across this place so I rang them and luckily they could fit us in as it was a last minute decision. The lady on the telephone was very helpful and rang straight back to confirm everything. When we got there we were taking through to... More

Was this review helpful? Yes 5
Rotherham, United Kingdom
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

Checked in to hotel only to find that there was no record of our reservation. After around 10 minutes waiting at the check in desk we were finally allocated an upgraded room in the annex next to the main hotel. The room was clean and modern but the bath was painfully slow to fill and the water temperature was what... More

Was this review helpful? Yes 1
Liverpool, United Kingdom
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

We stayed here recently for a friends 40th birthday as a relaxing treat, 2 people on the overnight spa break and 2 people just booked in for spa treatments and dinner in the evening. Firstly the room - very dark and old fashioned, in a block of rooms that resembled a section of Butlins/Pontins and were also across the car... More

Was this review helpful? Yes 1
14 reviews 14 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed here for a spa break. It looked lovely in the photos and with it being advertised as a 4 star hotel we had reasonable expectations however we were really disappointed, and don't feel this is a 4 star hotel. I'd say 3* at most. The little things like there not even being a bottle of... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

We booked a room the night before we arrived as a last minute treat and we weren't disappointed. The spa was lovely and hotel very clean and comfortable but what made me write this review was the fantastic customer service we received all the staff were extremely polite and attentive they really are a credit to the hotel. As for... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

A friend and I visited here for a spa day recently. Upon booking, I originally wanted to book a CACI facial and a Back, neck & shoulder massage, and my friend wanted a full body massage. However, I was surprised to find out that if we were to book these treatments we would be unable to use the spa facilities,... More

Was this review helpful? Yes 3
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here last week with my mum. Staff prepared to go the extra mile, breakfast buffet had a really wide variety of things to choose from and as for the pool and spa.... Never wanted to leave. Enjoyed the thermal experience including the snow cave. Will definitely aim to visit in the future as it is ideally located for visiting... More

Was this review helpful? Yes 3
Senior Contributor
48 reviews 48 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 1 week ago

Went to a school retirement party mid July. This is the third one of this kind held in this Hotel by the same school. I personally would not have returned after the first one!! but I was not organising the event. The first time we went there they ran out of food and we waited at least 45 minutes for... More

Was this review helpful? Yes 3
Leeds, United Kingdom
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and i stayed here for our first year wedding anniversary, at reception when we checked in we were greeted kindly by a friendly member of staff and we were asked what wine we like and were given a complementry bottle of white wine in an ice bucket and two glasses which was lovely in our room overlooking the... More

Was this review helpful? Yes 3
Norfolk, United Kingdom
12 reviews 12 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at Thornton Hall for work and worked some different hours and the staff are extremely polite and certainly cannot do enough for you. To top it all there is a fantastic spa and gym facility. A really nice surprise on the Wirral. Do go for the garden view rooms.

Was this review helpful? Yes 2
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Additional Information about Thornton Hall Hotel & Spa

Address: Neston Road | Wirral, Thornton Hough CH63 1JF, England
Location: United Kingdom > England > Merseyside > Wirral > Thornton Hough
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Thornton Hall Hotel & Spa 4*
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Also Known As:
Thornton Hall Hotel Thornton Hough
Thornton Hall Hotel And Spa
Hotel Thornton Hall
Thornton Hall Hotel & Spa Thornton Hough, Wirral

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Luxurious Spa Resort - 20 minutes from Liverpool and Chester. Free high speed Wifi throughout the hotel, including all bedrooms, Smart TV's now in every bedroom offering a huge selection of channels and interactive services, free car parking. Nestled in the Wirral Countryside and conveniently located for Manchester, Merseyside & North Wales. Our luxurious four star hotel offers state of the art conference facilities for up to 650 delegates & event management along with one of the finest Spas in the North West, offering an amazing array of spa treatments and spa packages to suit everyone, both Holistic and Clinical treatments. 20 metre pool, outdoor Hydro Spa Pools, Gym, Sauna, Steam Room, Tranquility Suite and New Rasul Room, makeup styling Suite and additional dual treatment room. Plus Golf Breaks playing at Heswall Golf Club one of the finest courses in the region. Delighted to be Headquarter hotel to the R&A Open Golf Championship 2014. ... more   less 
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Questions & Answers

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2 questions
1 month ago
1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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