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All 1 Thornton Hough hotels

Thornton Hall Hotel & Spa

4.0 of 5 Hotel   |   Neston Road | Wirral, Thornton Hough CH63 1JF, England
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Thornton Hall Hotel & Spa
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Ranked #1 of 1 Hotels in Thornton Hough
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Alison1989 Liverpool, United Kingdom
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579 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • English first
  • French first
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English first
Liverpool, United Kingdom
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

Visited here as a group of 15 on a hen do and it was absolutly perfect! We had a conference room booked for us where we had some lovely buffet food and had some drinks. The rooms were gorgeous - enormous beds and tele's in the bath! Everything was very clean and modern. The spa was amazing. Pool is a... More

Was this review helpful? Yes 2
Newcastle upon Tyne
Top Contributor
102 reviews 102 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hi having been to a family wedding some years ago, we were looking forward to staying again at the Thornton Hall. I booked three double rooms last year and then decided some weeks ago to just reconfirm. They advised me that l had only booked two. This was not the case and after several calls and rudeness from the reservation... More

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Redcar, United Kingdom
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I have just returned from a two night stay at this hotel where we attended my nephews wedding on the Saturday. When we arrived on Friday afternoon, checkout was prompt and courteous, and we were directed to our room - although we were not offered help with our luggage at that point ( whereas , the offer... More

Was this review helpful? Yes 1
Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you for taking the time to write a review. I am delighed that you found all of our members of staff members to be very professional and willing to help, especially Sam and Fay who I am sure will be delighted to receive such lovely comments. I am also glad that you also enjoyed your nephews wedding reception. We... More

Nottinghamshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We arrived after booking this on Secret escapes who recommended the restaurant as well. Please see review on The Lawns restaurant. The rooms were nice after paying for the better ones, overlooking the wedding alter and lawns. Don't go for the cheaper rooms they seem damp and dark. The Spa was nice and not too many people so easy to... More

Was this review helpful? Yes 1
Liverpool, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner and I came for an overnight stay for my Birthday this week and we were thrilled by the service your staff gave. In all honesty, first impressions were that this hotel was a bit average, but the comfortable bed, fantastic staff and overall atmosphere changed our view completely! The evening meal included in our Living Social voucher was... More

Was this review helpful? Yes 3
Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you for taking the time to write a review and for awarding Thornton Hall 5 Stars! I am absolutely delighed that you had such an amazing time celebrating your birthday with us. I hope to welcome you both again to Thornton Hall. Kindest regards More

Birmingham, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

booked one night through Living Social deals beautiful Spa one of the best I have been to. Did not have any treatments but pool and facilities great...... Staff friendly and reception staff very good. Only downside bedrooms in annex needs updating but can't complain as deal was well worth it.

Was this review helpful? Yes 1
Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you for taking the time to share your recent experience on Tripadvisor. I am delighted to read how much enjoyed your recent stay at Thornton Hall. I hope to have the opportunity to welcome you again in the near future. Kindest regards More

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had our wedding breakfast and evening at the hotel in October. The hotel were fantastic from the very start helping with all questions and queries regarding our day. The day before the wedding we dropped all our wedding pieces off and met Eddy our host for our wedding day. We both can't thank him enough he was great helping... More

Was this review helpful? Yes 5
Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you so much for taking the time to write a review and to award Thornton Hall a wonderful 5 stars!! I am delighed to read how amazing your special day with us was. We all hope to welcome you both again in the future. Kindest regards More

Montagu, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Here for the weekend for a 70th birthday party on the Wirral. Poor reception with efforts by receptionist to sell breakfasts "cheaper today", and taking ages to produce paper reservations. Room very average with no guest information, it was supposed to be on the smart TV which had no instructions, the GM's letter of welcome advised us incorrectly. Dinner was... More

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Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you for taking the time to write a review. I am sorry that you did not enjoy your recent stay at Thornton Hall. We welcome all feedback as it is an invaluable resource to us. Kindest regard More

Top Contributor
261 reviews 261 reviews
32 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here a few times in the past. I agree with other reviewers that rooms can easily be disturbed by wedding guests. I love staying here. Even when there's a wedding taking place. The spa is superb. Was treated to a lovely back massage and the therapist was extremely professional. The facilities are excellent. The grounds are an absolute delight... More

Was this review helpful? Yes 1
Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you for your wonderful comments it is always a pleasure to welcome back familiar faces. I am delighed that you enjoyed your recent stay with us. We all hope to have the opportunity to welcome you again very soon. Kindest regards More

Wirral, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Me and my fiancee stayed at the hotel hoping for a nice relaxing afternoon/night. Check in was good and we were presented with spa vouchers to use. Nice touch. We stayed in the external block and that is were the problems began. on opening the room door we were hit by a wall of noise. I walked to the balcony... More

Was this review helpful? Yes
Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you for taking the time to write a review. We are a very popular venue for weddings and like most other hotels we are extremely busy at this time of the year. We welcome all feedback, both positive and negative as it is all an invaluable resource to us. Kindest regards More

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Additional Information about Thornton Hall Hotel & Spa

Address: Neston Road | Wirral, Thornton Hough CH63 1JF, England
Location: United Kingdom > England > Merseyside > Wirral > Thornton Hough
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Thornton Hall Hotel & Spa 4*
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Also Known As:
Thornton Hall Hotel Thornton Hough
Thornton Hall Hotel And Spa
Hotel Thornton Hall
Thornton Hall Hotel & Spa Thornton Hough, Wirral

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