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Thornton Hall Hotel & Spa

4.0 of 5 Neston Road | Wirral, Thornton Hough CH63 1JF, England
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Certificate of Excellence 2014
Thornton Hall Hotel & Spa
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Thornton Hall Hotel & Spa
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620 reviews from our community

Traveler rating
    335
    140
    77
    42
    26
See reviews for
105
228
16
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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1 review
3 of 5 stars Reviewed 2 days ago NEW

The room was nice, clean and a decent size, breakfast center to the room for two people and one of them had two hairs on, when mentioned on checking out it was just shrugged off, apologized for but no reduction of price was offered, even for the one breakfast which was not touched. During the night the staff at reception... More 

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Liverpool
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We went to Thornton Hall for our work Christmas night out . I was disappointed with the food I thought that the portions were on the small side considering the price per head. Also I didn't receive my pudding despite asking twice for my chosen option. To be fair I think the staff did well considering how many people they... More 

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Liverpool, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We were recommended this hotel by a friend who assured us, quite rightly, that we would not be disappointed! We felt spoiled and looked after from the moment we arrived. My partner who is always appreciative of spa treatments has found a new favourite location at 'the lodge'. We arrived too late on the first night to enjoy a restaurant... More 

Was this review helpful? Yes 2
Caldy, Wirral
Top Contributor
84 reviews 84 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Thornton Hall would and should get 5 stars, the gym and spa are good, the venue is good, the staff are friendly too. The only reason it doesn't get top marks is that we have been to a number of functions there and you need a second mortgage to buy a round of drinks. The prices are so pumped up... More 

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1 review
5 of 5 stars Reviewed 1 week ago NEW

Every Christmas my family and I meet up for a Christmas Sunday meal and after 5 years of doing so we have found our favourite...Thornton Hall, beautiful location, beautiful grounds and even more beautiful inside. The staff are a group of the most well mannered people we've met. The food was superb with not a fault in mind. After reading... More 

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Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you for taking the time to share your experience on Tripadvisor. We are delighted to hear that you all had such a lovely time. It was a pleasure to have had you as our guests and we all look forward to welcoming you again over the Valentine's weekend! Kindest regards More 

Neston, England, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I must say this was one of the most wonderful places i have stayed at by far, a comfortable stylish room, amazing food , lovely staff and whats more a beautiful location, everything was perfect for me and my wife, we booked a 2 night deal at a great price which included a wonderful spa and therapy treatment it was... More 

Was this review helpful? Yes 5
Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you for taking the time to write such a wonderful review. We are all absolutely thrilled to read your comments, sounds like you both had a lovely time. We hope very much to have the opportunity to welcome you again soon. Kindest regards More 

Chester, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at Thornton Hall recently while attending a family wedding. The wedding took place in a small gazebo set in the beautiful grounds of the hotel. It was like a fairy tale. The wedding meal was well catered for and all the guests that I spoke to were very complimentary of the food. I know it can be difficult... More 

Was this review helpful? Yes 1
Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you for taking the time to share your experience here with us. I am thrilled to read your lovely comments and I will certainly ensure that they are passed onto the rest of the team whom I am sure will be as equally chuffed. We all hope to welcome you again in the future. Kindest regards More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Everything was perfect from check in to check out!! The room was amazing, food was out of this world and the spa was magical!! Thank you to all the staff for being so helpful and welcoming. We would definitely recommend and will be back soon !!!

Was this review helpful? Yes 2
Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you for taking the time to write a review and for awarding Thornton Hall an amazing 5 Stars! It was an absolute pleasure to have had you as our guests and we all hope to have the opportunity to welcome you again soon. Kindest regards More 

Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What can I say really. Absolutely worth every single penny spent here for the night. Me and my wife stayed here on the 3rd Dec 2014 for 1 night Dbb with 5 hours treatment in the spa for my wife. N The spa team are what I call worldclass in customer service. THE BEST bunch of ladies we have met... More 

Was this review helpful? Yes 2
Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Dear Mr Singh Thank you for taking the time to write a review. I am so happy to read your wonderful comments and I will certainly ensure that Katie and Faye in the Lawns Restaurant are made aware of your recognition and appreciation, they will so be chuffed! Wishing you a very Merry Christmas and I look forward to welcoming... More 

Liverpool, United Kingdom
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Went here for lunch on Monday for a special meal expected a high standard of food but got a very poor meal for example the roast dinner came with obviously Sundays potatoes as they where hard and dry I had two slices of pork and hard carrots I had to complain about the potatoes as they were in edible took... More 

Was this review helpful? Yes 2
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Additional Information about Thornton Hall Hotel & Spa

Address: Neston Road | Wirral, Thornton Hough CH63 1JF, England
Location: United Kingdom > England > Merseyside > Wirral > Thornton Hough
Price Range (Based on Average Rates): $
Hotel Class:4 star — Thornton Hall Hotel & Spa 4*
Number of rooms: 62
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Also Known As:
Thornton Hall Hotel Thornton Hough
Thornton Hall Hotel And Spa
Hotel Thornton Hall
Thornton Hall Hotel & Spa Thornton Hough, Wirral

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