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Thornton Hall Hotel & Spa

4.0 of 5 Neston Road | Wirral, Thornton Hough CH63 1JF, England
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Certificate of Excellence 2014
Thornton Hall Hotel & Spa
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Thornton Hall Hotel & Spa
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663 reviews from our community

Traveler rating
    356
    151
    86
    42
    28
See reviews for
113
241
18
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Formby, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars NEW

I came here last year for my mum's 60th and had such a great time I wanted to visit again. This February I took my boyfriend for a spa day and over night stay. The spa is excellent. The treatments are high quality and all the therapists I came across were very friendly and helpful. I had a back massage,... More 

Was this review helpful? Yes 1
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Paisley
Top Contributor
70 reviews 70 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Since my review in 2011, there just too many concerns from a recent visit not to make another and downgrade from 4 to 3. The hotel is very nice and plush, and the Spa very well equipped and pleasant. However its the little things that either make or break your stay: The bar menu is bit over priced for what... More 

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

I booked this spa break for me and my boyfriend in celebration of his birthday. The bedroom was very clean, possibly could do with an update but nothing major. We had a hot stone massage booked in the spa, this was amazing, very relaxing and well worth the money. We also spent time in the pool, sauna, steam room and... More 

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Took my daughter there for a mini break, it was brilliant. You name it they had it (when I said they had it there was leisure/relaxing club just beside the hotel), you need to go there and been infected with lovely smiles etc But to move around conveinently you would require means of transport The club also had a out... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Why do they think it is acceptable to serve hot food on cold plates ? Evening buffet and breakfast served on stone cold plates despite there being a plate warmer. Need a manager to oversee breakfast as long wait for some food to be refreshed. Many inexperienced staff.

Was this review helpful? Yes 1
Manchester, United Kingdom
Top Contributor
61 reviews 61 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a relaxing time at the hotel and made full use of the spa facilities and also enjoyed the dinner in the Lawns restaurant. We opted for the Dinner, Bed and Breakfast option. The rooms were very comfortable and the Spa offered a number of different facilities including sauna, steam room, snow cave and a number of "hot tubs".... More 

Was this review helpful? Yes 3
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a one night midweek b and b stay here, booked via secret escapes. The main hotel building where the reception and restaurant are is lovely...However, the room we were given was a bit tired and scuffed around the edges. In definate need of an upgrade. Just little things like the carpet not meeting right up to the skirting board,... More 

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West Kirby, United Kingdom
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked the valentines night dinner dance,have been before and very enjoyable,few minor niggles this time, it was a set menu of chicken breast for the main which I didn't want so I emailed them asking to replace it with salmon, on arrival it was chicken,it was soon exchanged ,now, the crooner was poor his rendition of buble songs flat, his... More 

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Disclaimer: I stayed here for work so I wasn't paying myself. My only real criticism of this place is that the hallway and inter-room doors of my bedroom kept very little sound out. I also found the main in the restaurant tried too hard and missed the mark, but that's a matter of taste rather than quality. Everything else was... More 

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Chester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My Husband and I celebrated our joint 50th Birthday at Thornton Hall last week and had the most amazing time. They staff were very professional from start to finish. Most of our guests stayed at the Hotel and all of them complimented the Hotel from the amazing Spa, lovely comfortable and beautifully decorated bedrooms to the friendly and helpful staff.... More 

Was this review helpful? Yes 2
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Additional Information about Thornton Hall Hotel & Spa

Address: Neston Road | Wirral, Thornton Hough CH63 1JF, England
Location: United Kingdom > England > Merseyside > Wirral > Thornton Hough
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Thornton Hall Hotel & Spa 4*
Number of rooms: 62
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Also Known As:
Thornton Hall Hotel Thornton Hough
Thornton Hall Hotel And Spa
Hotel Thornton Hall
Thornton Hall Hotel & Spa Thornton Hough, Wirral

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