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All 1 Thornton Hough hotels

Thornton Hall Hotel & Spa

4.0 of 5 Hotel   |   Neston Road | Wirral, Thornton Hough CH63 1JF, England
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Ranked #1 of 1 hotels in Thornton Hough
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
tyson2_10 Birmingham, United Kingdom
  • Reviews (574)
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574 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Birmingham, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

booked one night through Living Social deals beautiful Spa one of the best I have been to. Did not have any treatments but pool and facilities great...... Staff friendly and reception staff very good. Only downside bedrooms in annex needs updating but can't complain as deal was well worth it.

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We had our wedding breakfast and evening at the hotel in October. The hotel were fantastic from the very start helping with all questions and queries regarding our day. The day before the wedding we dropped all our wedding pieces off and met Eddy our host for our wedding day. We both can't thank him enough he was great helping... More

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Montagu, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Here for the weekend for a 70th birthday party on the Wirral. Poor reception with efforts by receptionist to sell breakfasts "cheaper today", and taking ages to produce paper reservations. Room very average with no guest information, it was supposed to be on the smart TV which had no instructions, the GM's letter of welcome advised us incorrectly. Dinner was... More

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Top Contributor
239 reviews 239 reviews
32 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here a few times in the past. I agree with other reviewers that rooms can easily be disturbed by wedding guests. I love staying here. Even when there's a wedding taking place. The spa is superb. Was treated to a lovely back massage and the therapist was extremely professional. The facilities are excellent. The grounds are an absolute delight... More

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Wirral, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Me and my fiancee stayed at the hotel hoping for a nice relaxing afternoon/night. Check in was good and we were presented with spa vouchers to use. Nice touch. We stayed in the external block and that is were the problems began. on opening the room door we were hit by a wall of noise. I walked to the balcony... More

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Senior Contributor
49 reviews 49 reviews
7 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here Saturday & Sunday night, using Off-Peak Luxury. We got a room upgrade to room 5, which was inside the main hotel and had good views over the lawn. Our room was lovely & big, with good views, although because the function room is on the opposite side, it could mean that you can be seen quite clearly,... More

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Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you for taking the time to write a review. I have passed on your lovely comments to Sam our Restaurant Manager. We hope to welcome you in the near future, More

Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Expected four star quality but unfortunately got a 3 star room: very dated, smelt musty. Also a 3 star breakfast: cold bacon, some unclean plates, broken chair, slow service with tea. The layout of the place doesn't help either, with the spa in a separate building to the room we stayed in and the restaurant bar in another building, this... More

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Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you for taking the time to write a review. I am sorry to read that we did not meet your expectations. I have passed your comments to our Restaurant manager regarding the breakfast. The pre-authorisation we hold when you arrive will be cancelled when you depart should you not use the same card, our cancellation is direct with your... More

Baildon, United Kingdom
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

7 of my friends and I visited the hotel and spa this weekend for a civilised hen party. We arrived at midday and were advised our rooms are not available to check in until 2pm, the receptionist was very helpful and took all our bags and put them into our rooms while we were shown to the spa which we... More

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Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you for taking the time to write a review and share your experience. I am so happy you all had such a lovely time in the Spa enjoying your treatments. I am sorry to hear your experience at our 3 AA Rosette Restaurant was not to your satisfaction. I have passed on your comments to our Restaurant manager regarding... More

Taunton, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I have just spent a long weekend at Thornton Hall as part of a Wedding Celebration. Only the Wedding Reception was held at Thornton Hall. Overall our stay was good. I enjoyed a manicure at the Spa complex which is lovely and facilitates everyone. The staff were very pleasant and helpful. The hotel itself is very spacious... More

Was this review helpful? Yes 2
Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you very much for taking the time to review the Hotel. I am pleased to hear you had such a lovely stay. More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My partner and I booked with Thornton Hall via a deal with Living Social. We were first of all very impressed with the website pictures and overall look of the hotel. Upon arrival the hotel looked beautiful; with their green lawns and pond seating area. We were amazed by the decor within the reception, but the outside doesn't do the... More

Was this review helpful? Yes
Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you for your lovely review. We are very happy to hear you had such a lovely experience with us. I have passed on your comments regarding the robes in the Spa who have taken your opinion on board. We hope to see you again soon. More

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Additional Information about Thornton Hall Hotel & Spa

Address: Neston Road | Wirral, Thornton Hough CH63 1JF, England
Location: United Kingdom > England > Merseyside > Wirral > Thornton Hough
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Thornton Hall Hotel & Spa 4*
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Also Known As:
Thornton Hall Hotel Thornton Hough
Thornton Hall Hotel And Spa
Hotel Thornton Hall
Thornton Hall Hotel & Spa Thornton Hough, Wirral

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Luxurious Spa Resort - 20 minutes from Liverpool and Chester. Free high speed Wifi throughout the hotel, including all bedrooms, Smart TV's now in every bedroom offering a huge selection of channels and interactive services, free car parking. Nestled in the Wirral Countryside and conveniently located for Manchester, Merseyside & North Wales. Our luxurious four star hotel offers state of the art conference facilities for up to 650 delegates & event management along with one of the finest Spas in the North West, offering an amazing array of spa treatments and spa packages to suit everyone, both Holistic and Clinical treatments. 20 metre pool, outdoor Hydro Spa Pools, Gym, Sauna, Steam Room, Tranquility Suite and New Rasul Room, makeup styling Suite and additional dual treatment room. Plus Golf Breaks playing at Heswall Golf Club one of the finest courses in the region. Delighted to be Headquarter hotel to the R&A Open Golf Championship 2014. ... more   less 
Number of rooms
62

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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