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Thornton Hall Hotel & Spa

4.0 of 5 Neston Road | Wirral, Thornton Hough CH63 1JF, England
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Certificate of Excellence 2014
Thornton Hall Hotel & Spa
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Thornton Hall Hotel & Spa
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609 reviews from our community

Traveler rating
    331
    138
    74
    41
    25
See reviews for
104
226
16
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ellesmere Port, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

I visited this hotel on Sunday 16th November for one evening. My Partner and I were celebrating our 7 year anniversary so we thought the offer Thornton Hall had on would be perfect, this included a one night stay including breakfast with evening meal, use of facilities and a 30min treatment each for £85pp. The hotel itself was nice; our... More

Was this review helpful? Yes 1
Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 days ago NEW

I booked a package deal here called "Romantic Getaway" as a surprise for my boyfriends birthday which included full use of the spa, a massage each, a 3 course meal, and bed and breakfast. I had a look on line at the restaurant menu before booking and it wasn't to our taste. I rang up and asked if we could... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Recently stayed here with my partner the hotel was great but the highlight was the food it was outstanding the flavours and presentation were amazing the chefs must have a serious passion for food they do great to see will be returning just for the food

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here again for the third time this year and as usual we could not fault a thing!! Reading some of these negative reviews about this wonderful little gem really surprises me!! Friendly staff, clean spacious bedrooms, fantastic spa, delicious food!! I could go on and on! Hopefully we will return before the end of the year..

Was this review helpful? Yes 2
Wirral, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Having lived on the Wirral for many years we had always heard good things about Thornton Hall but never had the opportunity to visit. Now I can't believe we've been missing out all this time! From the moment we arrived in the old manor house reception and greeted by a welcoming smile from the receptionist to the moment we got... More

Was this review helpful? Yes 2
Manchester, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

My friend and I partake in spa weekends every quarter enjoying being pampered, unfortunately this weekend was far from enjoyable and/or relaxing. 1. Initially we was upgraded (great) only to be downgraded upon arrival, no explanation just advised we got what we paid for! 2. Treatment times and dinner arrangements had been altered, had to negotiate a re-arrangement but the... More

Was this review helpful? Yes 4
Winsford, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently spent one night at this hotel as a friends wedding reception was held here. Our bedroom was very spacious and clean. Tv was a smart tv which was nice as we could watch catch up tv. Free wifi was available throughout with no need for passwords or codes. Breakfast was delicious however if i didnt have a package... More

Was this review helpful? Yes 1
Chester, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My husband bought a retreat for two spa, overnight stay with dining and afternoon tea. Rasul treatment and back massage included. This treat cost £270 for two. When I tried to book a date I was given one time as" there was a lot of training this week in the spa" . I was told I would book in at... More

Was this review helpful? Yes 5
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time staying at Thornton Hall but superior to my expectations. A warm, relaxing and very precise to standards establishment. Immediate answers and response to any requests, being high on cleanliness made this place a definate to return, hopefully not on a business level so that I can enjoy the lovely spa area more.

Was this review helpful? Yes 3
Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you for taking the time to write a review. I am delighed that you enjoyed your recent stay at Thornton Hall. I will certainly forward your kind comments on to the rest of the Team. I hope to have the opportunity to welcome you again soon. Kindest regards More

Leeds, United Kingdom
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited this hotel on the autumn glow offer bed and breakfast with dinner and spa (including rasul treatment). Checking in was swift and room looked freshly painted and clean. New modern bathroom which again was clean. The rasul was really good and enjoyed the spa with snow cave! The food for dinner was very nice but some dishes seemed over... More

Was this review helpful? Yes
Annie M, Guest Relations Manager at Thornton Hall Hotel & Spa, responded to this review

Thank you for taking the time to write a review. I am delighed that you enjoyed your overnight 'Autumn Glow' spa experience at Thornton Hall. We welcome all feedback as all feedback is an invaluable resource to us. I hope to have the opportunity to welcome you again in the future. Kindest regards More

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Additional Information about Thornton Hall Hotel & Spa

Address: Neston Road | Wirral, Thornton Hough CH63 1JF, England
Location: United Kingdom > England > Merseyside > Wirral > Thornton Hough
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Thornton Hall Hotel & Spa 4*
Number of rooms: 62
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Also Known As:
Thornton Hall Hotel Thornton Hough
Thornton Hall Hotel And Spa
Hotel Thornton Hall
Thornton Hall Hotel & Spa Thornton Hough, Wirral

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