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Thornton Manor

Thornton Hough CH63 1JB, England
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Thornton Manor
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Thornton Manor
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145 reviews from our community

Traveler rating
    103
    18
    10
    4
    10
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53
55
Solo
0
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
  • All months
    (145)
  • Mar-May only
    (17)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (38)
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Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We got married at Thornton Manor on 28 March 2015. The staff were brilliant from the original booking all the way through to the wedding day itself. A particular thanks to Gemma and Emily who were always more than happy to answer any questions we had on the run up to the wedding. The caterer we used (Anne Wilson) and... More 

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

what let down this beautiful hotel is the attitude of their Receptionist. I have never encountered someone so down right rude and with no purpose behind it. It is not like it is cheap to stay at this hotel so I would like to think their front of house would be well trained and smart enough to have good manners... More 

Was this review helpful? Yes 3
London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 6, 2015

we have spent several weekends in Thornton Hall and Spa and we have always been happy with service and quality. It is a place to be when you need some spa treatment after a long drive from London. The surroundings is amazing. Peaceful and close to Chester city where you experience amazing history and architecture. It is also not far... More 

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Sutton Coldfield, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 9, 2015

I stopped at the manor for a family wedding, in the house keepers cottage, which held 4 bedrooms and a kitchen dinner. For the money that was paid over well in excess £1000 (family paid), and having experienced hotels all over England, this was a disappointing experience. Overall not that clean, could see dirt around the outside of the shower... More 

Was this review helpful? Yes 6
Majorca, Spain
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 6, 2015

I have stayed twice at Thornton Manor with my partner Mark and also along with my family from Kent . The accommodation is extremely well presented and spotlessly clean whilst still managing to maintain the unique ambience and features of its history . The owners have merged the old with the new without compromising comfort . Luxurious enormous beds and... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 24, 2015 via mobile

April and I got married here on 21st July 2014; the venue and the staff are absolutely amazing. A special mention has to go to Dougie ... He really made the difference, and knows how to treat customers / guests, I do hope his supervisors read this review, as he really is an asset to Thornton Mannor; thanks Dougie for... More 

Was this review helpful? Yes 1
Wales
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed December 28, 2014

Stayed here for a wedding in November and unfortunately was overall disappointed in the experience. On your arrival the house is extremely impressive, and the staff very helpful with luggage. We had booked two rooms in June for a November wedding, which at £160 each were not cheap, nor did they include breakfast. However as we were driving up from... More 

Was this review helpful? Yes 9
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed December 19, 2014

We attended this venue for a function and were shocked by what we experienced. The building and interior were in poor condition and in desperate need of cosmetic attention. The staff were clearly stressed with each other (very unprofessional) and the management were even worse. 'Philip' believed themselves to be too important to help customers with their requests and instead... More 

Was this review helpful? Yes 13
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 15, 2014

What a house , amazing , follow by amazing staff and service . People keep want tea or coffee in bedroom . I did enjoy going downstairs and asking for the tea trolley , a lovely experience as everything else . Staff seems too professional and experience to be coming from a job centre as the other review coment .I... More 

Was this review helpful? Yes 2
Heswall, United Kingdom
Top Contributor
61 reviews 61 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 14, 2014

Wow, this place is very, very good. From the moment you go up the driveway, the grandeur of the Manor is revealed in all its glory. Once inside, there is no disappointment, with room after room of incredible decor. The bar is very limited, but this doesn't effect the overall experience and the food was fantastic. They catered for about... More 

Was this review helpful? Yes 2
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