Having got our concert tickets we tried to book in at Albert Dock Prem inn but they were full up. Having read mixed reports about this place we booked up and we were not disappointed from start to finish. The reception girl is called Sasia. She was brilliant. Got us into our room (221) at midday. On her advice we... More

I was forced to move to this hotel when the nearby Premier Inn was full. The lady at reception was wonderful and could not have been more helpful. The room and bed were very comfortable but would agree with an earlier poster who said that it was bit tired, the TV needs updating and the lighting dim!! The bathroom had... More

We had two nights here in April 2013. Really comfortable rooms, I like the fact that you can easily control the room temperature (little things!). They could afford to substantially turn down the heating in the corridors - it was stifling. Lovely large beds and the showers are absolutely the best, it was like being sandblasted but in a nice... More

We stayed here along with other family members to attend a wedding nearby, Reception staff on arrival were most helpful and extremely friendly, Room was clean and large enough for us as a family, all in all a very positive stay, The Twelth Man attached to this you could not fault staff were very helpful and food was fab

This is a great hotel for convenience to local relatives, but the rooms need modernising. They still have old fashioned CRT tv in the rooms (not wide screen), and the bedside lighting is extremely dim. The re-furbishment is badly overdue, but for £29 a night, it's still excellent value. It's clean and the staff are very efficient and friendly.

Greeted by a lovely smile and by name. And all staff continued the friendliness. Room as usual for a premier. Convenient pub restaurant attached where again the service was good. Breakfast excellent with any combination of cooked breakfast you design.

'Up north' for a family wedding. Needed somewhere close and comfortable. The bed was huge and very comfortable, and it was good to have a full-size bath. The restaurant next door fantastic value for money, and quick service, even though full. The staff couldn't have been more helpful, even helping me take breakfast back to the bedroom for my wife's... More

We were going to a wedding on the Wirral chose this hotel as it was nearby. Staff so helpful,Lindsey so pleasant let us check in early because of time of wedding. Room very clean, bed so comfy wanted to take it home. Paid extra for breakfast full English as much as you wanted, very good again staff very nice. So... More

Visiting family close by so an obvious place to stay. With a room at the rear of the hotel we had no traffic noise. Bed too comfortable for words. Only thing wrong was shower curtain a bit smelly, although clean.