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All 2 Stanley hotels

Ballathie House Hotel

4.0 of 5 Hotel   |   Kinclaven By Stanley, Stanley PH1 4QN, Scotland
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Ballathie House Hotel
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86%
Ranked #1 of 2 hotels in Stanley
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Clairefahm Dundee, United Kingdom
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342 people have reviewed this hotel

Traveler rating
    208
    89
    19
    15
    11
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47
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18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Dundee, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If you have read any poor reviews (one in particular), I highly recommend reading a) the hotel manager's excellent response and b) reading all the fabulous and in our opinion, far more accurate and fair reviews. We are still at the hotel and it's been a superb experience. The staff are delightful and so helpful and the food is something... More

Was this review helpful? Yes 1
Stoke-on-Trent, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have stayed here many times. as a fisher I prefer to stay in the simpler ' Sportsman's Lodge' which is about a 200 yard walk from the main entrance. It is cheaper there too. I would class the hotel as luxury. The food when I last visited was the best I have known it. The grounds are spectacular and... More

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Dunfermline, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Went to Ballathie House Hotel for a meal for our wedding anniversary. The food was excellent as was the service. At the end of the meal we decided to have coffee in the lounge area and when they brought the coffee which we had asked to be with shortbread instead of fudge they had written 'Happy Anniversary' round the edge... More

Was this review helpful? Yes 3
Sleat, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed here on Wednesday. We loved it. Our room was large and clean. The fan came in handy. The dinner was sensational, I have never eaten so well before. Master chef style. Breakfast was also yummy, with the hot dish cooked to order. The grounds and gardens are beautiful. Well worth the money for a special... More

Was this review helpful? Yes 4
Jody M, General Manager at Ballathie House Hotel, responded to this review

Dear Jan L, It is wonderful to read about how much you enjoyed your recent stay with us here at Ballathie. Our kitchen team most certainly pushes the boundaries. Their ability to use seasonal provenance and create master pieces is exceptionally enviable – Thank-you for your appreciation of this. We look forward to welcoming you back to Ballathie so that... More

1 review
2 of 5 stars Reviewed 2 weeks ago

booked for three nights from 30th July. Our high expectations of a relaxing, luxury few days left us feeling nothing but disappointed. On arrival, my wife and I were advised that there was no reservation for us. However, upon checking, it turned out that due to an error by hotel staff, our reservation had been booked into the following month.... More

Was this review helpful? Yes
Jody M, General Manager at Ballathie House Hotel, responded to this review

Dear James1808, Thank you for taking the time to write a review about Ballathie House Hotel. I would like to apologise to you again. You are very correct in stating that there was a human mistake that was made by one of our receptionists. Part of our apology, was a complimentary upgrade to one of our riverside rooms from the... More

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Sadly upon arrival we found dirty pillows, shower plug blocked with human hair and "matter", heating blasting at full (our room 26C in the night while a lovely 12C outside), and chewing gum on the rug as you walked in. Staff were not bothered. No offer to clean things or unblock drain that night, and we were told heating couldn't... More

Was this review helpful? Yes 2
Jody M, General Manager at Ballathie House Hotel, responded to this review

Dear Hwake, I appreciate the time you have taken to write about your opinions regarding our hotel. I find it very disheartening to read your words as in my opinion, everyone here at the hotel bent over back wards to accommodate you. Please allow me to elaborate. The room you stayed in is a suntrap, a room that most people... More

Cumbria, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

After a gap of around 12 years when we last stayed at Ballathie after our wedding it was great to go back to Ballathie. The staff were soooo friendly, and we had an interesting chat with Jody the General Manager who you feel you have known for years. We were very lucky and were treated to an upgrade (without any... More

Was this review helpful? Yes 1
Jody M, General Manager at Ballathie House Hotel, responded to this review

Dear Margw1713, Thank-you for taking the time to write a review about Ballathie, It was wonderful to meet you and listen to how Ballathie has evolved over the past 12 years. Our Chef was delighted to read how much you enjoyed your meal with us – Thank-you for your kind words! I do hope it does not take another 12... More

Glasgow
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 22, 2014

We booked for a night away and having agreed a rate then found online a significant reduced rate which the hotel honoured. This was good service and much appreciated. The meal at £49 is a bit steep but the food was good and the service was friendly and not at all stuffy. This is a great venue and being regular... More

Was this review helpful? Yes 2
Jody M, General Manager at Ballathie House Hotel, responded to this review

Dear Allan Thompson, We appreciate the time you have taken to write a review about Ballathie – Thank you. It is wonderful to read that you enjoyed your stay with us in the riverside building. Many of our returning guests share your sentiments. We look forward to welcoming you back in the not too distant future to enjoy the sounds... More

Montrose, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 20, 2014

About 6 weeks ago, we booked to stay at this hotel for one night. Then about 10 days before we were due to stay, I received a phone call from the hotel informing me that due to a private party booking exclusive use of the hotel, we would have no access to the main part of the hotel, which includes... More

Was this review helpful? Yes 1
Jody M, General Manager at Ballathie House Hotel, responded to this review

Dear JMathie2014, Thank you for taking the time to write a review about Ballathie. Please can you accept my sincere apologies regarding your breakfast with us. I think the confusion happened when we asked if you were part of the wedding party. This resulted in you sitting in composite tables and being served a buffet breakfast as requested by the... More

Edinburgh, United Kingdom
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 19, 2014

My wife and I took advantage of a great offer and visited this hotel for the first time. From the minute we walked through the door we were hit with a lovely welcoming atmosphere - the staff couldn't do enough to help and ensure that we were comfortable. We settled in to a lovely drawing room and ordered champagne afternoon... More

Was this review helpful? Yes 1
Jody M, General Manager at Ballathie House Hotel, responded to this review

Dear John M, Thank-you for your review about Ballathie House Hotel. It is wonderful to read that you enjoyed all of elements Ballathie has to offer. I am sorry that we ran out of pastries when you were here, these are prepared daily in house to ensure the highest quality. We have become aware of wear and tear in one... More

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Additional Information about Ballathie House Hotel

Address: Kinclaven By Stanley, Stanley PH1 4QN, Scotland
Location: United Kingdom > Scotland > Perth and Kinross > Stanley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ballathie House Hotel 4*
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Also Known As:
Ballathie Hotel Perth
Ballathie House Hotel Stanley, Scotland

65 photos of this hotel

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Ballathie Country House Hotel is a 4 star Country House Hotel located on the banks of the River Tay in Perthshire, Scotland. We have an award winning 2 Rosette restaurant in which we provide a tranquil setting to enjoy the wonderful food that our kitchen brigade create with locally sourced produce. Awarded Best Rural Restaurant of the Year at the 2010 Hotel of the Year Awards and Country Weddings Award at the 2011 Hotel of the Year Awards. ... more   less 
Number of rooms
53

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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