Reminded me of Norman Bates Motel!! Room 1 ground floor was a disgrace. You had to stand in the shower to fill the kettle as the toilet sink was too small. The television was a joke, and binoculars should have been provided to view it. The windows were filthy and were painted shut. The proprieter informed us that they could... More

Travelled to Hotel 6th Apri 2012 for three nights. Allocated room 2 overlooking front of property with view to Hills,Heritage Centre and of course the public car park. Could also see Sea very nice view overall. Room Clean & Warm. Welcome was pleasant and throughout Staff very caring & friendly. Food on two nights was good with no real faults.... More

when we arrived they let us waiting 15 minutes till some showed us our room, the room had a nice see view, but the bed was really old I COULDN'T SLEEP ON IT i felt the springs of the mattress, otherwise the location is good nice & peaceful

A very English Hotel, being a once majestic Victorian house set in an enviable position, opposite what is now the ghastly Heritage Centre, a euphemism for a car park with a gift shop, café and chip shop. Cromwell House is thus ideally placed for walking and hiking, and there is a pub, café and bistro within staggering distance, and thus... More

We spent a night in this hotel in mid-February, having booked dinner, bed and breakfast. The room was lovely, with fantastic sea views, luxurious toiletries, a good choice of teas/coffees/hot chocolate/biscuits. The location is excellent for hiking the coastal path. Dinner was very good indeed, especially the fresh fish. There were nice touches, like being able to park there after... More

We arrived a little earlier than expected after an easier drive, and earlier start, from London than anticipated. However, the owner/manager came immediately to meet us and everything was ready and waiting in the beautiful old cottage that had already been thoroughly warmed ready for our pre-booked visit. It was a very welcoming arrival. The village was quiet in the... More

On booking this hotel, I was thrilled at the prospect of staying in a beautiful 200 year old, grade 2 listed, thatched cottage (immediately adjacent). The cottage itself was in need of some tlc. Such a shame, the beds and bathroom were ok but it was generally in need of a re-vamp. It was quite dirty and the furniture was... More

Just got back from a walking weekend at Lulworth Cove. The Cromwell House Hotel provided the ideal place to stay. Lovely, unobtrusive hospitality. Nothing was too much trouble for the staff. A special mention about the food - it's really, really good. Thoroughly recommend the place.

I need to stay that my wife and I had a lovely stay at the Cromwell House Hotel. As Tripadvisor has no "Good" category a "very good" would overstate what we felt, hence the "average" score. The hotel is in a great location, but it is fair to say that there are elements that could do with an upgrade. The... More