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Pullman Bunker Bay Resort Margaret River Region

5.0 of 5 42 Bunker Bay Road | Off Cape Naturaliste Road, Bunker Bay, Naturaliste, Western Australia 6281, Australia
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Certificate of Excellence 2014
Pullman Bunker Bay Resort Margaret River Region
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Pullman Bunker Bay Resort Margaret River Region
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936 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Pullman Bunker Bay Resort Margaret River Region
See the most recent reviews
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We stayed at Bunker Bay when it first opened many years ago which we really enjoyed. On this trip we stayed in a Studio Lake view villa which was not to our liking. The villa looked tired, the kitchenette cupboard had fingerprints and smears marks, the wardrobe doors had black marks which looked like scuff marks, which I was able... More

Was this review helpful? Yes 1
PRBB1, General Manager at Pullman Bunker Bay Resort Margaret River Region, responded to this review

Dear cla716, Thank you for taking the time to review Pullman Bunker Bay Resort and I am sorry we did not meet your expectations on this occasion. With regards to the Villa you stayed in, we are currently in the process of a an overall property soft refurbishment which we hope to have finished by early next year. The feedback... More

Broome, Australia
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Went here for a coffee on a Sunday in early November and rang ahead for our group of 10 as bunker bay cafe totally full. The fact this was nearly empty in contrast should of been a warning! Saw at least 15 staff talking in groups but 20 min after being seated no one had taken our orders. We had... More

Was this review helpful? Yes 2
PRBB1, General Manager at Pullman Bunker Bay Resort Margaret River Region, responded to this review

Dear BroomeWillie5, Thank you for taking the time to leave your comments. This is certainly not up to our usual standards and I am currently addressing the issues you had with our Food and Beverage Manager. I absolutely apologize for the service you received, it was certainly not what we strive for here at Pullman Bunker Bay Resort. I do... More

Perth, Australia
Contributor
19 reviews 19 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Before I booked to stay here, I was nearly put off by a couple of unfavourable reviews; I'm so glad I booked anyway, it's one of the best places I've stayed in. Being a resort, the facilities are more comprehensive than some other local places - including having room service, which I took advantage of one evening as I was... More

Was this review helpful? Yes
PRBB1, General Manager at Pullman Bunker Bay Resort Margaret River Region, responded to this review

Dear Burchy50, Thank you so much for your fantastic review! I am truly delighted your experience matched your expectations. I will be sure to pass on your feedback to the team. We do hope welcome you back sometime soon! Kind regards, Bronwyn Bulpitt General Manager Pullman Bunker Bay Resort More

Perth, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stayed in a studio lake view villa which was quite nice however we were not provided with new towels and the shower had mould in it. Service at the restaurant was very slow. We waited almost an hour for our entrée plates to be cleared and our mains to be served. The second night we dined in the bar... More

Was this review helpful? Yes
PRBB1, General Manager at Pullman Bunker Bay Resort Margaret River Region, responded to this review

Dear Chipoyah, I would like to personally apologize for your recent experience with us, this is certainly not the standard of service we strive for here at Pullman Bunker Bay Resort. We are currently in the process of re-grouting all of our Villa's and I will pass on your comments regarding the lack of towel replenishment. In relation to the... More

Upper Coomera, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and had the opportunity to stay at this wonderful resort prior to attending a birthday party in Bunbury. We found the hotel to be wonderful and very much to our liking. The restaurant food was of a very high standard and we thoroughly enjoyed both dinner and breakfast. The trees and wild flowers were superb. Great time of... More

Was this review helpful? Yes
PRBB1, General Manager at Pullman Bunker Bay Resort Margaret River Region, responded to this review

Dear Mark G, We truly appreciate you taking the time to write such a wonderful review! It is a wonderful time of the year to visit the Southwest and I am so delighted that you enjoyed your evening with us. We do hope to welcome you back sometime in the near future and hopefully for longer! Kind regards, Bronwyn Bulpitt... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

4th time we have stayed here - absolutely love it! Hotel staff are very friendly and helpful - always have great service. Breakfast is very good - lots of choice! We even sat outside and saw whales whilst having breakfast - very memorable. Dinner was again very good - and the puddings are incredible. Being an accor member you also... More

Was this review helpful? Yes 1
PRBB1, General Manager at Pullman Bunker Bay Resort Margaret River Region, responded to this review

Dear LiamandCarly, Thank you for taking the time to write such a fantastic review! I am so delighted to see your expectations were 100% met during your recent stay with us, this is certainly what we strive for and I will immediately pass your encouraging comments onto all staff to view. We hope to welcome you back for stay number... More

Melbourne, Australia
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 20, 2014

Rooms were clean, serviced daily, and comfortable. It isn't five star more lower 4 star. We managed to get a room overlooking the duck pond area so had lovely sounds of the beach and a feisty duck visiting. The Breakfasts were generous and varied but a little chaotic and busy for a peaceful get away. Beach access was great. You... More

Was this review helpful? Yes
PRBB1, General Manager at Pullman Bunker Bay Resort Margaret River Region, responded to this review

Dear dawsonpd, Thank you for taking the time to review Pullman Bunker Bay Resort. We appreciate all feedback and we have certainly taken your comments on board. I am delighted to read your comments about our staff friendliness and helpfulness, I will share your comments with the team. Thank you once again for taking the time to leave your comments... More

Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 15, 2014

I agree with the previous reviewers and wish I had read them before booking. While a lovely part of the world, Bunker Bay Resort, is not a 5 Star Hotel and doesn't meet any of the expectations set out in its webpage. As others have mentioned, the resort is tired looking and not well maintained, housekeeping is hit and miss... More

Was this review helpful? Yes 1
PRBB1, General Manager at Pullman Bunker Bay Resort Margaret River Region, responded to this review

Dear globalcitzen, We appreciate and thank you for taking the time to review Pullman Bunker Bay Resort. I am however saddened to read that you have highlighted numerous concerns about your experience. For this, I truly apologize that your expectations were not met on this occasion. Please be assured we take all feedback very seriously, I have shared your comments... More

Contributor
18 reviews 18 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 15, 2014

Stayed here for a weekend after exploring the Margaret River region. The location is amazing! The individual 'cabin like' rooms are nestled within a lot of greenery overlooking Bunker Bay. We didn't have a sea view, but it was extremely lovely all the same. Short walk down to the beach. The rooms were a great size. Ours was 2 queen... More

Was this review helpful? Yes 1
PRBB1, General Manager at Pullman Bunker Bay Resort Margaret River Region, responded to this review

Dear Kiwiinaus77, Thank you so much for your lovely review regarding your stay with us. It sounds like you certainly enjoyed what is on offer on our doorstep and region which is great to hear. We look forward to welcoming you back in the future. Kind Regards, Bronwyn Bulpitt, General Manager More

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Additional Information about Pullman Bunker Bay Resort Margaret River Region

Address: 42 Bunker Bay Road | Off Cape Naturaliste Road, Bunker Bay, Naturaliste, Western Australia 6281, Australia
Phone Number:
Location: Australia > Western Australia > Margaret River Region > Naturaliste
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Pullman Bunker Bay Resort Margaret River Region 5*
Number of rooms: 150
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Also Known As:
Quay West Resort Bunker Bay Hotel Naturaliste
Quay West Hotel Bunker Bay
Quay West Naturaliste
Pullman Bunker Bay Resort Margaret River Region Australia/Western Australia

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