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All 1 Pilon hotels

Club Amigo Farallon del Caribe - Marea del Portillo

3.0 of 5 Resort   |   Carretera Granma, km. 12 1/2, Pilon, Cuba
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Club Amigo Farallon del Caribe - Marea del Portillo
Ranked #1 of 1 hotels in Pilon
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741 people have reviewed this hotel

Traveler rating
    132
    331
    180
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    38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Barrie, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

tripadvisor is hard to figure out- sometime they print my review - since i go back to the same place every 60 days year round. you spend 30 min doing review- then go to publish and a window comes up- " u have to wait 90 days until your next review" strange? stayed overnight at my friends in mota- a... More

Was this review helpful? Yes 3
Toronto
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 2, 2014

We paid next to nothing for the week. Hotel is very basic (we stayed at Marea) Food is just ok. The "a la carte" restaurant was a joke. We are pretty sure they just brought us food from the buffet. The hotel is really old and needs work. Staff is trying hard to make it look presentable but there's only... More

Was this review helpful? Yes 1
Windsor Ontario
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 30, 2014

We had a very relaxing vacation 7 days - May21-28 at the Marea del Portillo part of the Club Amigo Resort. (two adults and one 13year old) We were not aware that the Farallon del Caribe part of the resort was closed from April until September every year... That part of the resort is has the swim up bar. (that... More

Was this review helpful? Yes 7
canada
2 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 21, 2014

anyone else used friends and family to book with sunwing- don't!! unless you like being ignored - have mixups - and like being on hold for 45 minutes- and the 3 members of staff will not return your email or call. I spend 8,000.00 per year with sunwing and expect a certain level of professionalism. I am NOT TALKING about... More

Was this review helpful? Yes 4
Mississauga, Canada
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 9, 2014

We enjoyed our trip to Club Amigo del Portillo and stayed in a room at the Marea. The Farallon was closed for the season. (We travelled from Toronto on April 30th - May 7th) We travelled with our university aged daughters who stayed in the room next to us. Our rooms were very clean and simple. Our room had a... More

Was this review helpful? Yes 4
Cambridge, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 8, 2014

We went down in the middle of March. It was the best vacation we have ever had. The resort is very typically Cuban; don't have your expectations too high. But the location, people and atmosphere are all beautiful. We stayed in a Cabana and will do that again. It was steps out my back door to the beach, and steps... More

Was this review helpful? Yes 2
Bracebridge, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 3, 2014 via mobile

Visited April 23-30. Other than maintenance issues, it was fine. Yes food was repetitive, but you won't go hungry. Great time on the horse adventure with our guides Nelson and ChiChi. Very safe and felt at ease everywhere. Never ran out of bottled water or beverages...always greeted with a smile and a "Hola"! I can see why there are so... More

Was this review helpful? Yes 3
Fergus, Canada
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 1, 2014

I have been going to Cuba for 20 years.. 8 trips in all.. and this last time April 2014 I noticed a huge difference in the expentancy of the hotel staff to hand over the goods.. and entitlement mind set.. I was even asked to give my MP3 player, shoes, etc.. and I noticed some of the staff was kinda... More

Was this review helpful? Yes 5
Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed May 1, 2014

I have visited this hotel twice with my spouse and loved it. Last visit we took along our 1 year old son, and trip turned into nightmare. Both my souse and son got bad diarrhea from kitchen's food (or water?). We were unable to get bottled water in the store and had to beg for it in the bar, since... More

Was this review helpful? Yes 4
Contributor
18 reviews 18 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 29, 2014

The staff and the people make this place way better than it's rated! The staff are friendly and outgoing and always smiling (except the one grumpy lady at the front desk...smile!!!!). The food is good but does get repetitive. Venture out and try some of the local restaurants (especially the on on the hill!). The excursions are great (upgrade to... More

Was this review helpful? Yes 6
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Additional Information about Club Amigo Farallon del Caribe - Marea del Portillo

Address: Carretera Granma, km. 12 1/2, Pilon, Cuba
Location: Caribbean > Cuba > Granma Province > Pilon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Club Amigo Farallon del Caribe - Marea del Portillo 3*
Also Known As:
Club Amigo Farallon Del Caribe - Marea Del Portillo Hotel Pilon
Hotel Amigo Farallon Del Caribe
Resort Amigo Farallon Del Caribe
Club Amigo Farallon Del Caribe - Marea Del Portillo Cuba/Pilon

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