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Camellia Court Motel

3 Pharazyn Street, Lower Hutt, New Zealand
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Camellia Court Motel
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Camellia Court Motel
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21 reviews from our community

Traveler rating
    9
    5
    3
    1
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 6, 2014

Looks like I am not the only one who has felt the acid tongue of the owners of this place. I got a bad vibe from the woman at check in as I had my 4 children in the car after a long day, asked if I could settle them and come back....there was a clear no. The next day... More

Was this review helpful? Yes 1
CamelliaCourt, Owner at Camellia Court Motel, responded to this review

Unfortunately this guest was very agitated at check-in and did ask to settle the children in the unit before completing our registration process. Although I appreciated her situation as it was quite evident that the children were overly excited (and quite young), I felt it was not advisable to leave the children alone in the unit while the guest returned... More

Pukekohe, New Zealand
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2014

Our room was spacious, lovely and very clean, staff were friendly and very accommodating. Would diffently stay again and found it to be very central to go into Wellington on the Train. They were helpful with things to do in the area,

Was this review helpful? Yes
CamelliaCourt, Owner at Camellia Court Motel, responded to this review

Thank you for your positive review. We are glad you enjoyed your stay at our motel. We would welcome you back at some stage, but unfortunately the lease on the motel has now expired (November 3rd 2014), however there are other quality motels in Lower Hutt so I am sure you will find other accommodation in the area to suit... More

Sydney, Australia
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed April 9, 2014

This motel was sufficient for our needs, although an extra bathroom in the 2 bedroom apartments would have been good. The hospitality was not great, but we only dealt with the hosts on check-in and check-out. We could not find an apartment motel for our extended family of 9 closer to Wellington city.

Was this review helpful? Yes
CamelliaCourt, Owner at Camellia Court Motel, responded to this review

We take on board all constructive criticism and although some things are outside our control as lessees, (ie second bathroom), we do try to address any problem issues wherever possible. Unfortunately this reviewer has not been sufficiently specific to enable us to rectify or remedy any shortfalls. They expressed concern with "service" and scored us accordingly, however their only experience... More

Christchurch, New Zealand
Top Contributor
120 reviews 120 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 1, 2014

Having read some of the other reviews I can fully understand that the comment is made the owners appear to be unfriendly or are "over it" as far as small talk or being friendly is concerned. I did feel it was "unlike" many places i had stayed at in NZ by not not being over welcoming. However i could not... More

Was this review helpful? Yes
CamelliaCourt, Owner at Camellia Court Motel, responded to this review

We are disappointed this reviewer felt they were made to feel "less than welcome" at our establishment and for this we most sincerely apologise. We believe we offer a welcoming smile to all our guests and we normally take the lead from the guests as to whether "chit chat" or "small talk" will be welcome. With Lower Hutt being more... More

Auckland, New Zealand
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 18, 2014

Not impressed at all with the hospitality received from this motel. Owners did not take pride in satisfying there customers & lacked manners. Went into our rooms more than once out of 'servicing' hours ( particularly in the evening when we were out for dinner) in which I do not understand what they service as our beds were hardly made... More

Was this review helpful? Yes 1
CamelliaCourt, Owner at Camellia Court Motel, responded to this review

This guest unfortunately showed very little respect for our units, our staff, and our policies. We were alerted to problems by our housemaids who were appalled at the condition of their unit, and in fairness to our staff, we made the decision to provide minimal servicing. Bed making is certainly standard in Services, however our staff are trained not to... More

Auckland Region, New Zealand
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 6, 2014

We spent two nights at Camellia Court in late December during our visit to Wellington. Had some unpleasant experience during check in because of the confusion over the reservation which we're given a complimentary "lecture" on the hotel policy by the male host. We took two rooms the first night as the larger family was not available. The double bed... More

Was this review helpful? Yes
CamelliaCourt, Owner at Camellia Court Motel, responded to this review

We appreciate this guest's review, and can understand their frustration at check-in, and we were very sympathetic to their plight. However this was brought about by the guest failing to advise us of correct guest numbers when making the reservation, which ultimately meant the unit they booked could not accommodate their entire family (babies and children must be included in... More

Townsville, Australia
Top Contributor
54 reviews 54 reviews
37 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 24, 2013

Camellia Court is a pleasant enough place for an overnight stay. It is very typical of NZ motels I remember as a kid - tiny bathroom, full stove. It is quite hard to find, being in a commercial street along with a number of other motels, and quite some distance from, well, anything really. After we found motels on the... More

Was this review helpful? Yes
CamelliaCourt, Owner at Camellia Court Motel, responded to this review

Thanks for your review. I agree that we are not located in the city's "high" street, like most motels throughout the country, but that also means we are away from the heavy traffic noise. We are also well located for access to: the motorway (north and south); bars (3 minute walk); restaurants (30 second to 3 minute walk); Westfield (10-15... More

Dargaville, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 30, 2013

We stayed 4 nights, the motel is conveniently located close to the city center, railway station and motorway, no motorway noise. Unit had a full kitchen and a good wall heater for the cold nights. Very cozy and affordable. Highly recommended.

Was this review helpful? Yes
CamelliaCourt, Owner at Camellia Court Motel, responded to this review

Thank you for your review, we appreciate your positive comments. We are glad you enjoyed your stay and hope you will return at some time in the future. More

Wellington, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 23, 2013

Loved staying here, it must have been the coldest night in Wellington ever, yet we had a great heater in the room, good electric blankets, on a very comfy bed ! Easy access to the motorway and we didn't hear any trafic noise at all. The room was really well equipped with it's own kitchen, the managers were really friendly,... More

Was this review helpful? Yes
CamelliaCourt, Owner at Camellia Court Motel, responded to this review

Thank you for your review. We appreciate your comments and recommendation and hope that you will stay with us again some time in the future. More

Taupo, New Zealand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 22, 2013

Having stayed with you a total of 12 times it is a pleasure to stay in a motel that provides quality accommodation obviously well maintained, clean and value for the money. Always a good welcome by people who care about their guests. Thanks again, we will be back.

Was this review helpful? Yes
CamelliaCourt, Owner at Camellia Court Motel, responded to this review

Thanks for your great review. Looking forward to welcoming you to Camellia Court again in the future. More

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Additional Information about Camellia Court Motel

Address: 3 Pharazyn Street, Lower Hutt, New Zealand
Location: New Zealand > North Island > Greater Wellington > Lower Hutt
Price Range (Based on Average Rates): $
Number of rooms: 15
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