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Camellia Court Motel

3 Pharazyn Street, Lower Hutt 5010, New Zealand
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Camellia Court Motel
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Camellia Court Motel
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25 reviews from our community

Traveler rating
    9
    9
    3
    1
    3
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10
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2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Cardiff, United Kingdom
Senior Contributor
45 reviews 45 reviews
42 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights. The accomodation had a good sized lounge, a separate bedroom and a nice sized bathroom. The kitchen area was well equipped with a stove with an oven (the first one we had come across in other N.Z. motels)! It was all very clean and quite modern. Stafff were friendly and helpful. It was about 12km... More 

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Wanganui, New Zealand
Top Contributor
186 reviews 186 reviews
50 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed March 25, 2015

I booked this motel as I knew I was flying in quite late and it was near to where I had meetings the next day. I actually ended up arriving 5 hours before I had said I would and it was no issue with the check in and I was in my room quickly. The gentleman behind the counter was... More 

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Madison, WI
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 5, 2015

We stayed here for one night in February, and chose it for its "10 minutes to the ferry" advert....but keep in mind that if you're heading for the early morning ferry, it could take much longer in rush hour traffic (so we left extra early) and with a car, it's an hour earlier check in anyway, which we didn't know...so... More 

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Ferrara, Italy
Top Contributor
186 reviews 186 reviews
58 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed January 26, 2015

After 10 days in New Zealand and after 4 very old motels, finally a nice accommodation. Quite, cleaned and comfortable. Small kitchen equipped with all basic things to cook. Next time I will be in Wellington sure i return here. The price is right for the offered quality.

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed October 6, 2014

Looks like I am not the only one who has felt the acid tongue of the owners of this place. I got a bad vibe from the woman at check in as I had my 4 children in the car after a long day, asked if I could settle them and come back....there was a clear no. The next day... More 

Was this review helpful? Yes 3
CamelliaCourt, Owner at Camellia Court Motel, responded to this review

Unfortunately this guest was very agitated at check-in and did ask to settle the children in the unit before completing our registration process. Although I appreciated her situation as it was quite evident that the children were overly excited (and quite young), I felt it was not advisable to leave the children alone in the unit while the guest returned... More 

Pukekohe, New Zealand
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 21, 2014

Our room was spacious, lovely and very clean, staff were friendly and very accommodating. Would diffently stay again and found it to be very central to go into Wellington on the Train. They were helpful with things to do in the area,

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CamelliaCourt, Owner at Camellia Court Motel, responded to this review

Thank you for your positive review. We are glad you enjoyed your stay at our motel. We would welcome you back at some stage, but unfortunately the lease on the motel has now expired (November 3rd 2014), however there are other quality motels in Lower Hutt so I am sure you will find other accommodation in the area to suit... More 

Sydney, Australia
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed April 9, 2014

This motel was sufficient for our needs, although an extra bathroom in the 2 bedroom apartments would have been good. The hospitality was not great, but we only dealt with the hosts on check-in and check-out. We could not find an apartment motel for our extended family of 9 closer to Wellington city.

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CamelliaCourt, Owner at Camellia Court Motel, responded to this review

We take on board all constructive criticism and although some things are outside our control as lessees, (ie second bathroom), we do try to address any problem issues wherever possible. Unfortunately this reviewer has not been sufficiently specific to enable us to rectify or remedy any shortfalls. They expressed concern with "service" and scored us accordingly, however their only experience... More 

Christchurch, New Zealand
Top Contributor
128 reviews 128 reviews
33 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed March 1, 2014

Having read some of the other reviews I can fully understand that the comment is made the owners appear to be unfriendly or are "over it" as far as small talk or being friendly is concerned. I did feel it was "unlike" many places i had stayed at in NZ by not not being over welcoming. However i could not... More 

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CamelliaCourt, Owner at Camellia Court Motel, responded to this review

We are disappointed this reviewer felt they were made to feel "less than welcome" at our establishment and for this we most sincerely apologise. We believe we offer a welcoming smile to all our guests and we normally take the lead from the guests as to whether "chit chat" or "small talk" will be welcome. With Lower Hutt being more... More 

Auckland, New Zealand
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 18, 2014

Not impressed at all with the hospitality received from this motel. Owners did not take pride in satisfying there customers & lacked manners. Went into our rooms more than once out of 'servicing' hours ( particularly in the evening when we were out for dinner) in which I do not understand what they service as our beds were hardly made... More 

Was this review helpful? Yes 1
CamelliaCourt, Owner at Camellia Court Motel, responded to this review

This guest unfortunately showed very little respect for our units, our staff, and our policies. We were alerted to problems by our housemaids who were appalled at the condition of their unit, and in fairness to our staff, we made the decision to provide minimal servicing. Bed making is certainly standard in Services, however our staff are trained not to... More 

Auckland Region, New Zealand
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 6, 2014

We spent two nights at Camellia Court in late December during our visit to Wellington. Had some unpleasant experience during check in because of the confusion over the reservation which we're given a complimentary "lecture" on the hotel policy by the male host. We took two rooms the first night as the larger family was not available. The double bed... More 

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CamelliaCourt, Owner at Camellia Court Motel, responded to this review

We appreciate this guest's review, and can understand their frustration at check-in, and we were very sympathetic to their plight. However this was brought about by the guest failing to advise us of correct guest numbers when making the reservation, which ultimately meant the unit they booked could not accommodate their entire family (babies and children must be included in... More 

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