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Mottram Hall

Certificate of Excellence
Wilmslow Road, Mottram St. Andrew SK10 4QT, England (Formerly De Vere Mottram Hall)
Hotel amenities
Mottram Hall
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1 room 1 guest
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Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
nick P London, United Kingdom
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830 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St Helens, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

my Daughter and I went to Mottram Hall last year for two days as a getaway the room was clean with views of the golf course were lovely we had room service for breakfast and you could choose what you wanted of your English breakfast. However we came back today after spending two days there and we were put in... More 

Was this review helpful? Yes
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Brilliant. The food was excellent (chicken ravioli and the pork fillet). Also the service was excellent, they were really helpful and friendly. The man who served me was called Luke, so if you have him as your waiter, if you eat at the Carrington Grill, i'm sure you'll be well looked after. Excellent!!

Was this review helpful? Yes
MottramHall, General Manager at Mottram Hall, responded to this review

Dear Guest, Thank you for your kind comments, I am delighted to hear you enjoyed your time with us here at Mottram Hall. We look forward to welcoming you back very soon we hope. Once again thank you for taking the time to write. Kind regards Michael Lavizani More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Decide to take my parents to a one night spa and wow what a place this is. From the second we drove up the long and winding path we werw blown away. The spa lady Sharon looked after my father like her own making sure he had water and was comfortable whilst my mother and I wne to the spa.... More 

Was this review helpful? Yes 1
MottramHall, General Manager at Mottram Hall, responded to this review

Dear Guest, Thank you for your very kind comments, I am delighted to hear you all enjoyed your stay with us at Mottram Hall. I have passed on your comments to the rest of the team and we are all very pleased to have your very kind feedback, David tells me your parents were delightful to deal with and a... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the moment we were met by the Concierge in the car park, and escorted via buggy to the hotel entrance, until we left the following day we received 5 Star Treatment with a smile! A beautiful location with immaculate gardens surrounding the Hotel make this a real treat to stay in. The reception staff were extremely helpful, welcoming and... More 

Was this review helpful? Yes 1
MottramHall, General Manager at Mottram Hall, responded to this review

Dear Guest, Thank you for your kind comments, I am delighted to hear you enjoyed your recent stay with us at Mottram Hall. We look forward to welcoming you back again soon. Once again thank you for taking the time to write. Kind regards Michael Lavizani More 

Chester
Level Contributor
5 reviews
4 of 5 stars Reviewed 5 days ago NEW

The staff were very friendly and helpful. Room was great beautiful views bathroom could do with updating but worked perfectly well. The food was beautiful and there was plenty of it. The shined beef was fatty did tell 3 members of staff who just said "oh sorry about that's"!!! The spa day was the best we have ever had and... More 

Was this review helpful? Yes
MottramHall, General Manager at Mottram Hall, responded to this review

Dear Claire, Thank you for your comments, I am delighted to hear you enjoyed your stay and Spa with us here at Mottram Hall. Thank you for your comment regarding the meet quality, our executive chef will most certainly look in to this issue. Once again thank you for taking the time to write. Kind regards Michael Lavizani More 

Manchester, United Kingdom
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

We had booked in to use the spa facilities on a day pass and we weren't disappointed. It was lovely! Then we'd arranged to have afternoon tea there to celebrate our wedding anniversary. Firstly we had to sit in the library because there was a wedding on in the cocktail lounge. That was ok, but a bit of a shame... More 

Was this review helpful? Yes
MottramHall, General Manager at Mottram Hall, responded to this review

Dear Guest, Thank you for your comments, I am disappointed to hear we did not live up to your expectation on this occasion. I have passed on your constructive comments to our afternoon tea team, please accept my sincere apologies for the confusion with the smoked salmon. Once again thank you for taking the time to write. Kind regards Michael... More 

Manchester
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed for two nights for an anniversary with dinner. The house and surroundings are beautiful and traditional, inside though the hotel has been turned into a chain style mid-budget hotel. Booking fine, except no confirmation email received. Parking is a little odd with quite a walk to unsigned reception. At check-in no problems however you need to leave a £50pn... More 

Was this review helpful? Yes
MottramHall, General Manager at Mottram Hall, responded to this review

Dear Guest, Thank you for your comments, I am disappointed to hear we did not fully meet your expectations on your last visit. I am however grateful for your constructive comments. Once again thank you for taking the time to write. Kind regards Michael Lavizani More 

Cheshire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Both me and my mum stayed over for one night after doing some shopping in nearby Wilmslow. We stayed in room 179 which can only be accessed by walking around the outside of the building to a separate entrance (a very strange set-up!), this wouldn't have been so bad if the receptionist had told us how to find it clearly... More 

Was this review helpful? Yes
MottramHall, General Manager at Mottram Hall, responded to this review

Dear Guest, Thank you for your comments, I am disappointed to hear your stay with us was not to our usually high standards. I have instructed the Maintenance department to look into room 179. Once again thank you for taking the time to write. Kind regards Michael Lavizani More 

Huddersfield, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What a beautiful place. The grounds are stunning. Rooms are nicely decorated and spacious. Booked to eat at the Claret Jug restaurant and the food was fab with excellent quick service and Daniella was a little gem with perfect customer service. Breakfast was great too, plenty of choice and the icing on the cake was the spa. Which is just... More 

Was this review helpful? Yes
MottramHall, General Manager at Mottram Hall, responded to this review

Dear Guest, thank you for your kind comments, I am delighted to hear you enjoyed your break with us here at Mottram Hall. We look forward to welcoming you back soon. Once again thank you for taking the time to write. kind regards Michael Lavizani More 

Manchester, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW via mobile

My wife and I booked a spa break at Mottram hall to celebrate our 10 year anniversary and to enjoy a night of sleep with out being woken by 2 young children. We booked a suite which was nice with rose petals on the bed arranged in a heart shape and towels laid out on the bed in the form... More 

Was this review helpful? Yes 1
MottramHall, General Manager at Mottram Hall, responded to this review

Dear Andrew, Thank you for your comments, I am sorry to hear you were disturbed by some of our guests on your stay with us here at Mottram hall. When you are visiting us next time please contact my office and I would be delighted to offer you a free upgrade as a gesture and to thank you for your... More 

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