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Mottram Hall

4.0 of 5 Wilmslow Road, Mottram St. Andrew SK10 4QT, England (Formerly De Vere Mottram Hall)
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Certificate of Excellence 2014
Mottram Hall
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Mottram Hall
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652 reviews from our community

Traveler rating
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    104
    51
    22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dudley, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for two nights and were very pleased with our stay. We got the stay for a bargain price we were then offered an upgrade before arriving which we accepted so we ended up in a suite for an excellent price. The spa was lovely don't expect complete silence in the pool area as they do allow children... More 

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Wiltshire, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Booking experience was not great as Q hotels use a central booking team who have little or no knowledge of the hotel and cannot answer questions about views and bed sizes. Was disappointed to find that most beds are standard doubles and very expensive indeed to get a king size. Central booking staff think a queen size bed is bigger... More 

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Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Our stay in the hotel was a Christmas gift from our daughters which was a voucher of dinner, bed and breakfast. I was a bit worried that we might get treated a bit differently but they were pleasant polite and very helpful. We started off our stay with Afternoon Tea which was delicious. We then booked into our room which... More 

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Darwen, United Kingdom
Top Contributor
82 reviews 82 reviews
20 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Booked a spa day here with a friend. Easy to sort times. Prices not cheap generally but we had a voucher. Had a facial and back, neck and shoulder massage. Really lovely and worth it. Have free use of the spa facilities. Loved the fir tree needles filled sauna. Very refreshing and not to hot. Neither claustrophobic due to large... More 

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MottramHall, Managing Director at Mottram Hall, responded to this review

Dear t2cps, Many thanks for your feedback about your recent stay at Mottram Hall. I am pleased that you enjoyed your spa treatments but am sorry you were unhappy with the pool and the Hydro Pool. If you would like to discuss this further, please contact Paul Blain, Spa and Leisure Club Manager via email on pblain@qhotels.co.uk and he will... More 

Rochdale, England, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

We have just spent a few days here and found it very relaxing.All staff were very helpful,nothing too much bother.Room top class ,service top class ,would definitely go again.Spa facilities good ,not too crowded but maybe more loungers needed .Food was good,not amazing.

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MottramHall, Managing Director at Mottram Hall, responded to this review

Dear Anne M, Thank you for your comments in regard to your stay at Mottram Hall. It is lovely to hear that all the staff were helpful and nothing was ‘too much bother.’ We hope that we are able to welcome you back to Mottram Hall in the future. Kind Regards, James Stewart More 

Warwick, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I loved my stay at this hotel. The lounges and bar are wonderful. The staff could not do enough for us. Yes it did take time to book in. Yes there are a few cobwebs in reception but the overall decor is first class. However the excellent breakfast waitresses need to train the dinner staff who wandered around like lost... More 

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MottramHall, Managing Director at Mottram Hall, responded to this review

Dear Kate L, Thank you for taking the time to post your feedback about your recent stay at Mottram Hall. I am sorry to hear that you did not enjoy your dining experience in the evening, thank you for bringing this to my attention. If you would like to discuss this further, please contact Jonathan Boycott, Cocktail Bar and Restaurant... More 

Harrogate, UK
Top Contributor
103 reviews 103 reviews
36 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a large hotel with many corridors and stairs so it would be easy to get lost. However when we did there was always a cheerful staff member nearby to help! In fact all the staff, front of house, restaurant, bar, spa, housekeeping etc were cheerful and helpful. Dinner in the Grill was good, breakfast was excellent, snacks from... More 

Was this review helpful? Yes
MottramHall, Managing Director at Mottram Hall, responded to this review

Dear Harrogate_Folk. Many thanks for your feedback about your recent stay at Mottram Hall. I am pleased to hear that all the team friendly and courteous to you, thank you for taking time to mention this. It is also lovely to hear that the massage was relaxing. We hope you are able to return to Mottram Hall in the future.... More 

Cheshire, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed at the hotel with my partner and I have to say the staff were amazing. Really friendly and the service is outstanding. We really enjoyed the food and the cocktails were great. The hotel looks impressive from the outside and the spa is beautiful however the negative for me has to be the rooms. We found cobwebs... More 

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MottramHall, Managing Director at Mottram Hall, responded to this review

Dear Gemma S, Thank you for your feedback about your stay at Mottram Hall. I am sorry that there were issues with your bedroom and the linen was not changed, thank you for bringing this to my attention. If you would like to discuss this further, please contact Isara Fraser, Front Office Manager via email at ifraser@qhotels.co.uk and she will... More 

New Mills, United Kingdom
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived at Mottram Hall at about 1445 and checked in. The room we was given was clean and fresh and a good size with all you would expect . The staff we superb from the front desk to the cleaning staff so well done and thankyou for making our stay so pleasant . The only down side was i... More 

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MottramHall, Managing Director at Mottram Hall, responded to this review

Dear Philip P, Many thanks for posting your feedback on Tripadvisor. I am sorry you were unable to book in the Carrington Grill for dinner, thank you for bringing this to my attention. If you would like to discuss this further, please contact Jonathan Boycott, Cocktail Bar and Restaurant Manager via email at jboycott@qhotels.co.uk and he will be able to... More 

Greater Manchester, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at Mottram Hall as part of our wedding anniversary celebrations, having had a really lovely time during our stay there last year. The hotel definitely lived up to our expectations and more.... On arrival we were greeted warmly and made to feel very welcome. Our room was tastefully decorated, clean and spacious. We ordered room... More 

Was this review helpful? Yes
MottramHall, Managing Director at Mottram Hall, responded to this review

Dear debs122, Thank you for posting your feedback about your anniversary stay at Mottram Hall. I am pleased to hear the staff were efficient during your stay and ensured it was special for you. It is good to hear you enjoyed the leisure facilities, the Alfresco Thermospace is certainly an asset to us. We look forward to welcoming back to... More 

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Additional Information about Mottram Hall

Address: Wilmslow Road, Mottram St. Andrew SK10 4QT, England (Formerly De Vere Mottram Hall)
Location: United Kingdom > England > Cheshire > Mottram St. Andrew
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mottram Hall 4*
Number of rooms: 120
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Also Known As:
De Vere Mottram Hall Hotel Mottram St. Andrew
De Vere Collection
Mottram Hall Mottram St. Andrew, Cheshire

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