This year, my wife and I traveled from Los Angeles, CA to Mérida, Yucatán to celebrate my birthday at Hacienda Xcanatún that we had heard so much about, and we had a wonderful time. But it wasn’t until the flight home that it really hit me just how wonderful our stay had been. We started talking about our trip, about... more

if you are stressed by your work and city noises, and you are looking for a peaceful escape, that's the right destination. All suites are stunning and give you all the privacy you need. No tv in rooms, wonderful bathrooms with open roof and jacuzzi, large patios out of each suite, 2 pools (basic but beautiful) one gourmet restaurant, and... more

I've been to Hacienda Xcanatun several times and have always enjoyed it immensely. Hacienda Xcanatun is a true sensory delight. The rooms are lovely, soothing and perfect for a very comfortable stay. As mentioned in several reviews, the exotic gardens are beautiful and the sounds of nature that surround you are quite special. And then there's the food... oh my... more

The exHacienda is a great place to get away for a while (which we did) or use as a base for excursions to important archeological sites like Uxmal or Chichen Itza (next time?) and the colonial center of Merida. It has alot going for it, starting with enormous rooms, very nicely appointed. We were there in July and it was... more

Great hacienda but not as charming as you would expect it to be. We had our honeymoon holiday in Messico, States and Carribbean. We booked 2 days at Hacienda, the Hacienda itself is a great place, rooms are very nice. The external is not very well mantained. The staff are very nice but not at a luxury level, the first... more

We have been several times to the Hacienda to de-stress and unwind in the Mexico. Each and every time the experience has been very very nice. It is a little pricey for Mexico but you get what you pay for here and more. Christina is very knowledgable and very friendly. Sergio is a master of excellent service. Even Cesare, one... more

My mom and I stayed at the Hacienda Xcanatun mar 8-12, 2007. We very much enjoyed the beautiful hotel and lovely gardens. The staff was very kind and the food in the restaurant delicious. The prices in the restaurant are very reasonable. The spa was very nice and very reasonably priced. The pool is not heated but it does get... more

I went here with my mother and we left early. We are seasoned world travelers, and both of us agreed the service of the staff was horrible. The owner, who had to see us personally to address the myriad of issues, was rude and unhelpful, not to mention full of herself. Staff here is not trained to 5 star standard... more

The hacienda itself is beautiful, both the rooms and especially the bird filled garden. The hotel is however located 20 minutes from town not 5 minutes. The restaurant was very disappointing, good service, mediocre food. more