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Chateau Joliette

450 rue St Thomas, Joliette, Quebec J6E 3R1, Canada
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Chateau Joliette
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Ranked #1 of 4 Hotels in Joliette
A recent review
5 of 5 stars Reviewed May 28, 2015
Juliana F Beirut, Lebanon
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88 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (88)
  • Mar-May only
    (29)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (26)
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Beirut, Lebanon
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 28, 2015

This is one incredible hotel, it has a view on both sides, the staff is very nice and friendly. I went to see a concert in the area and the hotel right beside the concert hall. The rooms were clean with a lot of space. The internet was fast. The breakfast was tasty with lots of varieties from bacon, cereals,... More 

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Andrée-Anne P, Responsable réception at Chateau Joliette, responded to this review

Dear Juliana F: We are really glad to read the review you share with us. We would like to thank you kindly for taking your time to write such a nice review. Like you said, we are right across the river from downtown. We hope that you will be able to come back soon to enjoy our bar by the... More 

Gatineau, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 11, 2015

I was staying at le chateau joliette for a weekend in April and I was very impressed by the warm welcome of the staff ( they offered an early check in at 11 am for my family of 5), the rooms were spotless and very confortable. For the price, you also get a huge and delicious buffet with plenty of... More 

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Andrée-Anne P, Responsable réception at Chateau Joliette, responded to this review

Dear guest, We are all very pleased to read the review you gave us and we would like to thank you deeply. It is by review like yours that we know the efforts we put in our work every day is valuable. We will keep up the good work to meet your expectations again next time you come visit. Yours... More 

Ottawa, Canada
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 3, 2015

Our family celebrated our oldest brother's birthday recently. He chose the hotel restaurant for lunch. The food was very well presented, very tasty, service was prompt and courteous and for the price paid, (less than $20.00) we were all very satisfied. The lunch included a soup or a salad, your choice of meat, fish or poultry and a dessert. I... More 

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Andrée-Anne P, Responsable réception at Chateau Joliette, responded to this review

Dear Luc B., We are really glad that you have enjoyed your lunch at the restaurant Les Berges. Be assured that your review was read by the Chef and his team, they would like to thank you from the bottom of their hearts. It is always a pleasure to read such a nice comment about our establishment and will do... More 

Montreal, Canada
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 22, 2015

This hotel is a little outdated, but the rooms are clean and comfortable. The free breakfast is a good thing, although it's a littler hard to understand how it works the first morning (there is a buffet, but you have to wait for the waitress to get coffee or juice and then she keeps asking if you want some more... More 

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Andrée-Anne P, Responsable réception at Chateau Joliette, responded to this review

Dear guest, We would like to thank you for your review and would like to get in touch with you concerning our breakfast. If you would please call us, Monday to Friday between 8 and 16 at 1-800-361-0572 or by e-mail at aa.petrin@chateaujoliette.com. We hope to hear from you soon. Yours truly, More 

Deux-Montagnes, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 6, 2015

The service was excellent. The breakfast & evening meal were delicious. The rooms were very clean. the view from our bedroom was lovely. We saw a small waterfall from the river. This hotel is close to the downtown area of Joliette. Close to all the different shops & restaurants

Was this review helpful? Yes
Andrée-Anne P, Responsable réception at Chateau Joliette, responded to this review

Dear guest, We are glad to read you and would like to thank you deeply for that joyful review. Be assured that your note will be share with the all the employees. It is with appreciations like yours that we know that we are achieving our objectives. We will keep up the good work and hope to see you soon.... More 

1 review
5 of 5 stars Reviewed February 22, 2015

This hotel was wonderful! The service was curteous throughout the hotel from the waiters, bartenders and cleaning staff. Even the other guest were quite pleasant. The rooms are well renovated and modernly furnished. We would suggest this hotel to anyone looking for a little getway in a little remote town.

Was this review helpful? Yes
Andrée-Anne P, Responsable réception at Chateau Joliette, responded to this review

Dear guest, We would like to thank you for that cheerful note that we were all pleased to read. It is by reading opinion like yours that we know that all the efforts that we put in our work everyday are not vain. We hope we will have an opportunity to see you again soon. Yours truly, More 

Ottawa, Ontario
Level Contributor
157 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 stars Reviewed February 12, 2015

Great service from all at Chateau Joliette in our one night stay. The room we had was renovated and had great amenities. Its located in the heart of Joliette with a spectacular view of the river. The public areas of the hotel are in need of a facelift. Overall happy with our stay there.

Was this review helpful? Yes 1
Andrée-Anne P, Responsable réception at Chateau Joliette, responded to this review

Dear guest, We would like to thank you for the time you took to give us your observations on your stay. It is with the help of your review that we are able to get better and are able to meet the satisfaction of our clients. We are happy to know that you liked your room and enjoy Joliette. As... More 

Saint John, Canada
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 18, 2015

In this city this is the only place to sleep that is decent. The price at restaurant and bar are fair. The view on the river is wonderful, this place seem to be wedding orientated but as a person on the road everything was correct. They were under renovation but it did not bother me. They were working weekday, 8-4.

Was this review helpful? Yes
Andrée-Anne P, Responsable réception at Chateau Joliette, responded to this review

Hi sir, We would like to thank you for taking your time to write this review. A part of the hotel will be under construction for a little longer to give a more modern look to the bedrooms and reception rooms. We wish to give the best experience to our guest even though we are the only hotel in town.... More 

Quebec
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed December 11, 2014

I liked: - large windows everywhere and bright room; - bathroom newly updated with a therapeutic bath; - lot of space in the room; - the restaurant was better than expected (7/10) - view, at the restaurant, was breathtaking; I didn't like: - no place to plug my laptop or my iPhone unless I moved some furniture; - lights in... More 

Was this review helpful? Yes 2
Andrée-Anne P, Responsable réception at Chateau Joliette, responded to this review

Dear guest, We would like to thank you for taking your time to leave this review and are sorry that we were not able to reach your expectations. We take good notes of the dislikes, they are a precious help for us to improved the quality of the accommodation. As for the automatic door, it is on the renovation to... More 

Calgary
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed August 17, 2014

While they are not many choices in the area our experience at this property was awful. It's clean, the rooms are fine but not worthy of a 4 star rating (hardwood floors are cleaner but loud heard every step of the patrons above). The worst was the noise. There was a wedding downstairs and it was so loud it vibrated... More 

Was this review helpful? Yes
Andrée-Anne P, Responsable réception at Chateau Joliette, responded to this review

Dear Imalazyj, Please accept our sincere apologies for the inconvenience you experienced during your stay at our hotel. I want to thank you for your comments as they are helping us to improve to quality of our services. We should have inform you at the time of the reservation of the event that was taking place at Château Joliette and... More 

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