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Puri Uluwatu Villas

Jl. Labuan Sait | Uluwatu Beach, Pecatu, Bali, Indonesia
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Puri Uluwatu Villas
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84 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago via mobile

This " resort" is nothing like pictured. I arrived and was ran into my cottage by three girls who shoved a phone in my face and said the owner wanted to talk to me. Yes, it was kind he wanted to say hello but everything was so professional. There is no front desk, and no manager in sight. I questioned... More 

Helpful?
Thank Rachel P
Uluwatu-Villas, Owner at Puri Uluwatu Villas, responded to this review

Hi there, I am very sorry for your negative experience. I asked to speak with you by phone since it was very quiet during the time when you checked in. I did indeed come by at sunset to see you and ask if there was anything we could do for you and waited for a few hours however you had... More 

Perth, Australia
Level Contributor
52 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Same thing happened to us as Sel9644 review. After numerous emails between ourselves and Steve confirming our booking, we also arrived to shocked staff who did not know we were coming. Needless to say no one was there to pick us up from the Airport either. Luckily for us our room was not booked but we had to wait to... More 

Helpful?
Thank tarynsmum
Uluwatu-Villas, Owner at Puri Uluwatu Villas, responded to this review

I dropped the ball on this one and I take full responsibility for the confusion. If you would like to come again I will be happy to pick you up personally, take you to dinner, and the first night is on me. My apologies. More 

Uluwatu, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 1, 2016

On arrival at the Villas staff were shocked to see us when we asked for our honeymoon suite. They firstly didn't believe we had a booking and asked to see the email. They then said booking.com have made a mistake and have double booked this is not our fault. We said this couldn't be the case with booking.com. We asked... More 

Helpful?
1 Thank Sel9644
Uluwatu-Villas, Owner at Puri Uluwatu Villas, responded to this review

First, I apologize for the inconvenience and the misunderstanding. We just had a staff meeting and I got our manager as well as the staff who were present side of the story: Guest booked the Honeymoon Suite via booking.com several hours before arrival at 20:00 We had a walk in guest at 16:00 and email was sent to our rep... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 12, 2015 via mobile

Just stayed for four days here and had a great time. All the staff we're exceptionally friendly, responsive to requests, and really made my stay a truly memorable experience. Can't say enough about how much aloha they have. Few minutes walk to Uluwatu. Safe. Secure. Good food. Clean and cold room. Nice bed. Waves were firing all over the Bukit.... More 

Helpful?
1 Thank Rob J
Uluwatu-Villas, Owner at Puri Uluwatu Villas, responded to this review

Dear Rob, Thank you so much for the kind words. Sorry just now responding. We hope to see you soon and first round of beers is on me! Sincerely, Steve More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 12, 2015

We were less than impressed with this place. When we arrived we were very briefly pointed to our room which was supposedly the 'honeymoon suite'. Nobody took us in or explained anything to us about the room, the mini bar, breakfast or the location. The room and decor was old and really just quite strange. The room was large but... More 

Helpful?
Thank Cavemansaz
Sao Paulo, SP
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 17, 2015

Puri Uluwatu Villas is really well located inside Uluwatu! Preserves the real balinese style with very comfortable room and installations. Beautiful doors, rock panels, and statues at the pool. You really feel like being in Bali. The best choice if you want to avoid the impersonal treatment from those big resorts and being close to surf. The view from the... More 

Helpful?
1 Thank Ding M
Uluwatu-Villas, Owner at Puri Uluwatu Villas, responded to this review

Thank you so much, please come again. Sincerely, Steve More 

Perth, Australia
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed August 10, 2015

This is a lovely little boutique hotel, nice and quiet but in close proximity to the beach and restaurants/cafes of the area. We were greeted with fresh juice and a lovely large air-conditioned room. The bathrooms are huge, although the shower itself is quite small. Rachel was so accommodating and did everything she could to help us with queries, including... More 

Helpful?
Thank TarynB21
Uluwatu-Villas, Owner at Puri Uluwatu Villas, responded to this review

Thank you so much! Often happy guests do not leave reviews only the ones who are unhappy take the time to write. We hope to see you again and the first round of beers is on me! Sincerely, Steve More 

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed August 7, 2015

We just returned home from Bali and it was our first visit to Indonesia. We stayed at the Padma Hotel in Legian and Puri Uluwatu. The Padma was a big hotel and everything was fine and nice. We did not really like the crowds and traffic outside of the hotel however and were looking forward to going to Uluwatu for... More 

Helpful?
Thank Wayan P
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 2, 2015 via mobile

I'm normally not one to write reviews, but I had to warn people about this villa. I am a solo traveller and am in no way a 'diva' when travelling, but this villa was so misleading from the photos pictured and was certainly not worth clise to what i paid for it, I've stayed in better hostels. There is pretty... More 

Helpful?
1 Thank Lauren L
Uluwatu-Villas, Owner at Puri Uluwatu Villas, responded to this review

We have contacted guest two times in order to return your payment. We do not wish to keep guests payments who are unhappy. After guest told our manager she did not like her room our manager showed guest a different more expensive room and guest said she liked it and wanted to stay in that room, there was no charge... More 

Sydney, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 20, 2015

This resort is wonderfully located with far reaching views over Uluwatu beach and beyond. There is a private walkway down to the beach front and local eateries, bars, souvenir and surf shops. A sunset drink in one of the bars or warungs is a must. This resort is a surfers haven and the project of 'Uluwatu Steve' who came to... More 

Helpful?
Thank Frances51255060
Questions? Get answers from hotel staff and past guests. Ask a question

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