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All 4 Playa Potrero hotels

Hotel Sugar Beach

3.0 of 5 Hotel   |   Playa Pan de Azucar, Playa Potrero, Costa Rica
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Hotel Sugar Beach
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Ranked #2 of 4 Hotels in Playa Potrero
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Carlos60763 New York City, New York
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185 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Contributor
20 reviews 20 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have been to the restaurant several times. I believe it changed ownership about a year or so ago. The service is back to its old ways- professional and timely. The food, especially the fish items, is fresh and very reasonably priced. The view form the indoor seating area to the beach is beautiful. This is a great place for a... More

Was this review helpful? Yes 1
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

Dear Carlos, Thank you for your review. We are correct - we did lease the restaurant awhile back, but the restaurant is, again, under our management. Very happy that you returned and enjoyed your meal! More

Lausanne
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is perfectly situated on a "private" beach. The beach is good for swimming. The sunsets are amazing. They have also a beautiful infinity pool. The room were big and comfortable. The waiters in the restaurant don't speak good English and served our starter at the same time than the main meal. The food was OK but nothing extraordinary.... More

Was this review helpful? Yes 1
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

We are glad to hear you appreciated the beauty of the beach and found your room pleasing. Your notes about service will be shared with the staff. We regret that your experience was not up to par with our standards. We have taken note and remain motivated to improve! More

Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 18, 2014

My hUsband and I stayed at this resort last week. Rooms were nice. We were upgraded to a Master Suite and it was huge. We didn't use the one room as it wasn't air conditioned. Food was great in restaurant. Beach was rocky. Pool was refreshing. Nothing going on at all during day and everything closes at 10:00 pm. Nothing... More

Was this review helpful? Yes 2
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

Thank you for sharing your experience. Your stay was over a weekend we feared it might not be as quiet as we strive to be! Although the quiet disappointed, we hope you enjoyed your friends wedding. Sugar Beach typically aims for a relaxing atmosphere. We will, however, better promote our daily activities like yoga, cocktail & copo classes, guided walks... More

Chino, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

I loved this place is very clean romantic peaceful and safe. the beach is clean and so close to the rooms. i will stay here again. All the staff were very nice and helpful. air conditioning works perfect.

Was this review helpful? Yes 1
JosePablo, General Manager at Hotel Sugar Beach, responded to this review

Thank you for your kind words! We are delighted that you enjoyed your stay with us. More

Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 21, 2014

Was invited to Hotel Sugar Beach for my best friend's wedding and the hotel and it's staff far exceeded any of our expectations! The wedding itself was one of the more stunning and tastefully executed events I have had the luxury of attending. I am a Hotelier for a five star hotel company thus I have an eye for service,... More

Was this review helpful? Yes 3
JosePablo, Public Relations Manager at Hotel Sugar Beach, responded to this review

Thank you so much for your great review. We are happy to hear that your best friend's wedding, an event of a lifetime, will be a great memory for you! More

Riverside, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 14, 2014

We recently stayed at Hotel Sugar Beach to attend a friend's wedding that was also held at the hotel. The rooms were clean and well appointed. The food was wonderful at the hotel restaurant- we ate most meals there during our 3 night stay. The beach is secluded and quiet. a quick drive to Tamarindo if you want more action.... More

Was this review helpful? Yes 3
JosePablo, Public Relations Manager at Hotel Sugar Beach, responded to this review

Dear Jay, We also enjoyed having you here during the wedding. Thanks a lot for the positive reviews on the food, your room, and our secluded beach! We'll do the best to keep that same helpful attitude with our guests, while taking good care of Playa Pan de Azúcar and its surroundings. More

Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 12, 2014

My husband and I just returned from a week at Sugar Beach after celebrating our wedding on July 5th with 24 of our friends and family. We booked the resort based on pricing of the wedding package and pictures online of others' trips and were not sure what to expect prior to our arrival. We stayed with friends in the... More

Was this review helpful? Yes 1
JosePablo, Public Relations Manager at Hotel Sugar Beach, responded to this review

Really glad to hear that the wedding went very well and all of your guests enjoyed the experience! It's really good to hear positive comments from the experience as a whole. It makes us proud to know you made your choice for your event based solely on pricing, pictures and reviews - without visiting the facilities. We also enjoyed you... More

Winnipeg, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 8, 2014

If you're looking for a nice quiet get away, this is the spot! Our deluxe room was spacious and clean. Views are incredible. The pool was small but nice. The private beach was lovely and a wonderful spot to watch the sunset. The open air restaurant was terrific and the waiters and front desk staff very friendly and helpful. I... More

Was this review helpful? Yes 1
JosePablo, Public Relations Manager at Hotel Sugar Beach, responded to this review

Dear Jenn, We are delighted to hear you enjoyed the beach, the staff, restaurant and your room! Thank you very much for your recommendation and kind words. More

Philadelphia, Pennsylvania
Contributor
15 reviews 15 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 31, 2014

This place is secluded, quiet, and absolutely beautiful! I could've stayed poolside, on the beach, or in the water forever. Service was nice and the food was quite good as well! If you're looking to "get away from it all" this maybe exactly what you're looking for.

Was this review helpful? Yes 4
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

Thank you for thinking of us and remembering us as the perfect relaxing get-a-way! More

Somerville, Massachusetts
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2014

We stayed at Hotel Sugar Beach for six nights on our honeymoon. It is a lovely little hotel on a beautiful beach. The room was very reasonably priced. It was spacious with a comfortable bed and a nice patio. The hotel staff was very friendly helping to arrange tours and transport and giving us tips and directions when we ventured... More

Was this review helpful? Yes 3
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

Dear Honeymooners, Congratulations! We are very happy to hear that you enjoyed your week with us and will be sure to let the staff know that you appreciated their hospitality. More

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Additional Information about Hotel Sugar Beach

Address: Playa Pan de Azucar, Playa Potrero, Costa Rica
Phone Number:
Location: Costa Rica > Province of Guanacaste > Playa Potrero
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Sugar Beach 3*
Number of rooms: 27
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Also Known As:
Sugar Beach Hotel
Hotel Sugar Beach Costa Rica/Playa Potrero

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