We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Sugar Beach

3.0 of 5 Playa Pan de Azucar, Playa Potrero, Costa Rica
Click for phone number
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Certificate of Excellence 2014
Hotel Sugar Beach
Professional photos View all
Browse nearby
Hotel Sugar Beach
Write a Review

188 reviews from our community

Traveler rating
    121
    47
    9
    4
    7
See reviews for
52
83
1
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (188)
  • Mar-May only
    (65)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (60)
All months
Playa Potrero, Costa Rica
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We attended a wedding at Hotel Sugar beach last night, and parked in the parking lot, directly in front of the guard. In fact, we were in the FIRST parking spot, so there was nothing to block the guard's view, such as other cars, trees or other obstacles. We were running back in forth getting cameras, changing clothes and putting... More

Was this review helpful? Yes
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

Dear Torochingo, We enjoyed another great wedding at Sugar Beach and hope that you did as well! Our wait staff helped you find your car keys during the party! and, at the end of the night they also found your sunglasses near the bar. The good news is that nothing was stolen from your car. However, since you were not... More

Brooklyn, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Could not ask for a better first stop along the pacific coast of Guanacaste. It set the tone for the rest of our vacation which was both enriching and rejuvenating. The front desk, wait and bar staff were extremely helpful and friendly. Delicious food, clean room, scenic views and a private beach. What more can one ask for. The only... More

Was this review helpful? Yes 1
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

We are very glad that you stayed with us and have shared your review. When we can set the tone, as you say, to rejuvenate and enrich, we are are on the right path and delighted to hear that you had this experience at Sugar Beach. Thank you! More

Heredia, Costa Rica
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you really want to enjoy a quiet and peaceful place, in contact with nature and excellent food, go to this hotel. No restaurants, hotels and other places near to it, that´s it´s main attraction ... PURA VIDA!

Was this review helpful? Yes 2
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

Dear Mr Camacho, We share your appreciation for nature and are grateful for your excellent review. We hope to see you again soon and thank you very much! More

New York City, New York
Contributor
20 reviews 20 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 5, 2014

Have been to the restaurant several times. I believe it changed ownership about a year or so ago. The service is back to its old ways- professional and timely. The food, especially the fish items, is fresh and very reasonably priced. The view form the indoor seating area to the beach is beautiful. This is a great place for a... More

Was this review helpful? Yes 2
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

Dear Carlos, Thank you for your review. We are correct - we did lease the restaurant awhile back, but the restaurant is, again, under our management. Very happy that you returned and enjoyed your meal! More

Lausanne
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 29, 2014

This hotel is perfectly situated on a "private" beach. The beach is good for swimming. The sunsets are amazing. They have also a beautiful infinity pool. The room were big and comfortable. The waiters in the restaurant don't speak good English and served our starter at the same time than the main meal. The food was OK but nothing extraordinary.... More

Was this review helpful? Yes 1
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

We are glad to hear you appreciated the beauty of the beach and found your room pleasing. Your notes about service will be shared with the staff. We regret that your experience was not up to par with our standards. We have taken note and remain motivated to improve! More

Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 18, 2014

My hUsband and I stayed at this resort last week. Rooms were nice. We were upgraded to a Master Suite and it was huge. We didn't use the one room as it wasn't air conditioned. Food was great in restaurant. Beach was rocky. Pool was refreshing. Nothing going on at all during day and everything closes at 10:00 pm. Nothing... More

Was this review helpful? Yes 2
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

Thank you for sharing your experience. Your stay was over a weekend we feared it might not be as quiet as we strive to be! Although the quiet disappointed, we hope you enjoyed your friends wedding. Sugar Beach typically aims for a relaxing atmosphere. We will, however, better promote our daily activities like yoga, cocktail & copo classes, guided walks... More

Chino, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

I loved this place is very clean romantic peaceful and safe. the beach is clean and so close to the rooms. i will stay here again. All the staff were very nice and helpful. air conditioning works perfect.

Was this review helpful? Yes 1
JosePablo, General Manager at Hotel Sugar Beach, responded to this review

Thank you for your kind words! We are delighted that you enjoyed your stay with us. More

Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 21, 2014

Was invited to Hotel Sugar Beach for my best friend's wedding and the hotel and it's staff far exceeded any of our expectations! The wedding itself was one of the more stunning and tastefully executed events I have had the luxury of attending. I am a Hotelier for a five star hotel company thus I have an eye for service,... More

Was this review helpful? Yes 3
JosePablo, Public Relations Manager at Hotel Sugar Beach, responded to this review

Thank you so much for your great review. We are happy to hear that your best friend's wedding, an event of a lifetime, will be a great memory for you! More

Riverside, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 14, 2014

We recently stayed at Hotel Sugar Beach to attend a friend's wedding that was also held at the hotel. The rooms were clean and well appointed. The food was wonderful at the hotel restaurant- we ate most meals there during our 3 night stay. The beach is secluded and quiet. a quick drive to Tamarindo if you want more action.... More

Was this review helpful? Yes 4
JosePablo, Public Relations Manager at Hotel Sugar Beach, responded to this review

Dear Jay, We also enjoyed having you here during the wedding. Thanks a lot for the positive reviews on the food, your room, and our secluded beach! We'll do the best to keep that same helpful attitude with our guests, while taking good care of Playa Pan de Azúcar and its surroundings. More

Philadelphia, Pennsylvania
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 12, 2014

My husband and I just returned from a week at Sugar Beach after celebrating our wedding on July 5th with 24 of our friends and family. We booked the resort based on pricing of the wedding package and pictures online of others' trips and were not sure what to expect prior to our arrival. We stayed with friends in the... More

Was this review helpful? Yes 1
JosePablo, Public Relations Manager at Hotel Sugar Beach, responded to this review

Really glad to hear that the wedding went very well and all of your guests enjoyed the experience! It's really good to hear positive comments from the experience as a whole. It makes us proud to know you made your choice for your event based solely on pricing, pictures and reviews - without visiting the facilities. We also enjoyed you... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Sugar Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Sugar Beach

Address: Playa Pan de Azucar, Playa Potrero, Costa Rica
Phone Number:
Location: Costa Rica > Province of Guanacaste > Playa Potrero
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Sugar Beach 3*
Number of rooms: 27
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Despegar.com, Booking.com, Hotels.com, TripOnline SA and Tingo so you can book your Hotel Sugar Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sugar Beach Hotel
Hotel Sugar Beach Costa Rica/Playa Potrero

138 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (133)
Viewed
Dining (17)
Viewed
Pool/beach area (25)
Viewed
Room/suite (25)
Viewed
View from room (8)
Viewed
Hotel & grounds (18)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (2)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Room/suite (4)
Viewed
Pool/beach area (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Hotel Sugar Beach

Enlarge Map
Top-rated Restaurants Nearby
Top-rated Attractions Nearby