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All 3 Playa Potrero hotels

Hotel Sugar Beach

3.0 of 5 Hotel   |   Playa Pan de Azucar, Playa Potrero, Costa Rica
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Free Cocktail Class
Hotel Sugar Beach

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91%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Wayfarer56 Ottawa
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167 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Ottawa
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Perched on a sandy knoll, overlooking a remote beach, it is a most relaxing and romantic getaway. The restaurant is also excellent for drinks while watching the sunset; however a car is a must, a 4x4 would even be better, as it would allow you to explore the back trails to other deserted beaches and see monkeys along the Monkey... More

Was this review helpful? Yes 1
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

Thank you very much for sharing your experience at Sugar Beach! We agree that a perfect sunset comes with a delicious cocktail or natural juice prepared by Victor and the staff. More

Richmond, Virginia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful experience. Beach great, food, rooms and service great. Everyone went above and beyond to be helpful and make our stay great. Road paved 4 months ago so easy approach. Iguanas all over - very cool. Peaceful - perfect to disconnect

Was this review helpful? Yes 2
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

The staff from Sugar Beach wishes you well and we hope you can visit us again soon! We are glad you enjoyed the peacefulness – a relaxing vacation is the one of the best reasons to take a break. More

Huntsville, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am hesitant to recommend Hotel Sugar Beach; I want to keep it to myself because it is such a treasure. My friends and I chose Sugar Beach as the place to finish off our two weeks in Costa Rica. We had rented a car and for our second week did a 'driving tour' across Guanacaste. Hotel Sugar Beach was... More

Was this review helpful? Yes 1
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

Thank you so much for deciding to share your experience at Sugar Beach and proceeding to write one of our best reviews! We will pass your notes on to Victor, Ale and the staff. We value the staff's dedication to the Sugar Beach service and sustainable mission and your feedback will motivate and empower them. The cooks want to share... More

Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Spent One week here in February. Loved this hotel. Beach is small and quiet. Food was good, some dishes better than others, fish was always fresh. Rooms were nice and large, very clean. The staff were pleasant and helpful. I want to go back!

Was this review helpful? Yes 1
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

Thank you so much for staying with us and for taking the time to share your experience. We are glad that you enjoyed the fish dishes. With our restaurant located so close to the beach, we strive to only offer the freshest fish possible. We hope you do return to Costa Rica and do stay at Sugar Beach! More

New York City, New York
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Beautiful grounds and rooms. The friendly staff happily went out of their way to accommodate us when we returned with fish to cook. The gorgeous beach is very peaceful, great waves to to play in depending on the time of day. Sometimes short on lounge chairs. Definitely need a car to explore the area.

Was this review helpful? Yes 1
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

Thank you for your kind words about the Sugar Beach staff. We appreciate valuable trips from our guests and have heard recently from guests who are enjoying the new comfy beach chairs, that during busy times we have not been able to offer each guest a lounge. We will be investing in more chairs very soon. Thank you again, and... More

Chicago
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 9, 2014

My husband and I just returned from a 9 day stay at this resort. The grounds are like a nature sanctuary as we saw howler monkeys, exotic birds and iguanas everywhere and everyday! We actually watched a family of monkeys playing right outside in the trees from our room patio. The resort itself is very eco focused, so the landscape... More

Was this review helpful? Yes 2
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

We are happy that you enjoyed and share an appreciation for the dry tropical forest and the abundance of wildlife that also travel through Sugar Beach. I think the lounges on the patios would be great for reading and viewing the animals. We have a few hurdles to clear for internet in the rooms, but recently added free wifi on... More

Nashville, Tennessee, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2014

We loved this hotel on the beach. Our room was very roomy and beautiful. Great view of the beach. Monkeys and iguanas everywhere. The restaurant was great and the sunsets were beautiful.The hotel is secluded so if that is what you are looking for this one is for you. Everyone at Sugar Beach were friendly and helpful.

Was this review helpful? Yes 2
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

Thank you for taking the time to share your experience and finding Sugar Beach to be exactly that, a comfortable place to rest and enjoy nature and beautiful sunsets. We are glad that you found us! More

New York City, New York
Contributor
17 reviews 17 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 11, 2014

This is our second year at this hotel which blends organically into the seemingly private beachfront property. The surroundings are tropically beautiful, populated with iguanas and howler monkeys. The luxury in this hotel is not in the finishes but in the uncrowded feel. The multiple buildings are spread out, centered by a lobby and outdoor restaurant. We never had a... More

Was this review helpful? Yes 2
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

I am happy to hear this is your second trip to Sugar Beach, we appreciate so much that our guests make a return visit! I also appreciate the detail in your comments and would like to share one improvement in case you can make a third visit...our sister hotel in Alajuela recently hired a wonderful chef who has been working... More

Ellicott City
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 29, 2014

Thoroughly enjoyed our stay. The beach is beautiful, perfect for body surfing and not many other people to have to share it with. We enjoyed the pool in the afternoons, it is very pretty. The food was pretty good, not great, would've liked some daily specials. Had such an awesome massage from Marjorie that I splurged and had a second... More

Was this review helpful? Yes 2
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

Thank you for the note about Marjorie! We will also continue to recommend her to guests requesting a massage. I do want to apologize on behalf of the restaurant staff who failed to provide you with attentive and proper service. The presence of a large group in the restaurant should never mean that other guests are left waiting or without... More

Fayetteville, Arkansas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2014

Just got back from a wonderful 6 day trip with my entire family where we stayed for the first time at Hotel Sugar Beach. We stayed in the 5 bedroom beach house, with an impressive master bedroom and large kitchen/living room. The hotel is located in a tropical wooded setting, so Iguanas and monkeys (heard but never saw) are around... More

Was this review helpful? Yes 1
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

Thank you very much for taking the time to review Hotel Sugar Beach. Victor has been with us for more than 15 years and inspires us all to be authentic, hospitable and, as you say, memorable! We are also blessed with a beautiful beach. So great that you were able to enjoy the beach and then share that experience. All... More

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Additional Information about Hotel Sugar Beach

Also Known As:
Sugar Beach Hotel
Hotel Sugar Beach Costa Rica/Playa Potrero
Address: Playa Pan de Azucar, Playa Potrero, Costa Rica
Phone Number:
Location: Costa Rica > Province of Guanacaste > Playa Potrero
Amenities:
Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Playa Potrero
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Sugar Beach 3*
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