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Hotel Sugar Beach

3.0 of 5 Playa Pan de Azucar, Playa Potrero, Costa Rica
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Certificate of Excellence 2014
Hotel Sugar Beach
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Hotel Sugar Beach
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207 reviews from our community

Traveler rating
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    51
    11
    5
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buford, Georgia, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

What a wonderful place, heaven on earth indeed! The only thing that exceeded the beautiful and idyllic surroundings were the people. Pablo, Gaby, Melissa, Gama, Sven, Alejandro, Eric, Victor, Issac, Leslie (I apologize if I have misspelled anyone's name) and all the rest of the wonderful people at Sugar Beach were unbelievable and never hesitated to do anything to make... More 

Was this review helpful? Yes 1
Hartford, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This place is paradise for soul, mind, and body. Excellent and very helpful staff, beautiful secluded beach, good food in restaurant, spacial clean room, and amazing nature every second during our stay in Hotel Sugar Beach.

Was this review helpful? Yes 1
Sharon MA, USA
Top Contributor
166 reviews 166 reviews
55 hotel reviews
254 helpful votes 254 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here with on a group trip for 3 nights. We felt as if we had moved into a tropical zoo. As we walked around the property we encountered the true residents of the area: monkeys, ctenosaurs (huge lizards), coati (large raccoon-like mammal), many small lizards, numerous birds, and countless insects. We were in the older cabins arrayed around... More 

Was this review helpful? Yes 1
San Jose, Costa Rica
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We spent four day after Xmas in a secondfloor suite. We have been here many times before through the years and this was one of our most memorable stays at SB. Everyone spoiled us rotten; the waiters, the chef, and the lady from housekeeping. I spent my time admiring nature. It was amazing! The baby howler monkey so tiny it... More 

Was this review helpful? Yes 1
JosePablo, Public Relations Manager at Hotel Sugar Beach, responded to this review

We loved your vivid description of all of the animals you were able to spot in our property. How lucky of you to get to see the baby turtle making it all the way into the ocean! It's great to hear that you had a memorable Christmas season at Sugar Beach. Everyone, no matter what role they play at Sugar... More 

Majorca
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed our 2 night stay with our 2 young boys. It's like stumbling upon paradise!. The location is the winning point. Overlooking the beach which is clean, safe and quiet. Fantastic views-sunsets. Our room was large and clean. Totally sufficient and very good value. Great waiting staff and front of house. There were couples, groups and families when... More 

Was this review helpful? Yes 1
JosePablo, Public Relations Manager at Hotel Sugar Beach, responded to this review

Thanks for rating our beach as clean, safe, and quiet! Some of our other reviews do talk about our location and the great sunsets we have here. So glad to hear you were able to enjoy it - along with your boys. We will share with our front staff and waiters your good review as well. Feel free to come... More 

Cleveland, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We returned home from Costa Rica just last week. It was our 5th visit to this beautiful place and our 5th stay at Hotel Sugar Beach. We absolutely love it! We received a very friendly greeting at the check-in desk and met Gaby and Sven. We also got to see our friend, Pablo, who is the Operations Manager. We stayed... More 

Was this review helpful? Yes 1
JosePablo, Public Relations Manager at Hotel Sugar Beach, responded to this review

We absolutely love it when we have guests that want to repeat the experience year after year! Sounds like every time you come down here, you discover different ways to enjoy the area, the food, the flora, fauna, and the rest of the property. We were very excited about your visit and are always looking forward to the next one.... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

What happened to this place?? Hotel Sugar Beach was one of our favorite little hotels to visit a couple yrs ago. Now - the facilities are downtrodden, the smell of sewage permeates the grounds on & off through the day, as does a morning whiff of skunk smells, locals show up in huge groups (literally busloads) - armed with tables... More 

Was this review helpful? Yes 2
JosePablo, Public Relations Manager at Hotel Sugar Beach, responded to this review

Playa Pan de Azúcar, where we are located, does become a popular vacation spot during Peak Season - especially during New Year’s celebrations. According to Costa Rican laws, beaches are public and locals are allowed to enjoy the public areas - along with their colorful traditions and folklore. We apologize if you felt the facilities to be overcrowded. Both you... More 

memphis, tn
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We decided on this hotel based on the pictures and proximity to a relative secluded beach. Our ocean view room was interrupted by multiple trees so our view is only a sliver of the ocean and you have to sit in a certain chair in order to see it. There was one room that was air conditioned and one room... More 

Was this review helpful? Yes 1
JosePablo, Public Relations Manager at Hotel Sugar Beach, responded to this review

Greetings! The rooms you are describing are the Master Suites in front of the pool and the ocean. As you clearly describe them, these rooms are advertised as partial ocean views, since we want to protect that area and the trees in our tropical dry forest. We offer A/C units in every bedroom, but we do not offer A/C units... More 

Boston
Contributor
12 reviews 12 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed here after a few nights in nearby Bahia del Sol, and found it to be a nice place off the beaten trail with a nice pool and decent, though rocky beach. It is near to some other amazing beaches like Danta etc. Service was very friendly across the board. However, comparing to nearby Bahia del Sol, they could... More 

Was this review helpful? Yes 1
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

Thanks for the review and thanks for appreciating our friendly service! I'm so sorry to hear that we had a maintenance issue with your TV during our stay. All of our rooms do have flat screen TV's and DVD player. In terms of our amenities, we are conservative with the amount of bottles and packages we put in our rooms.... More 

Pensacola, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 20, 2014

This place was unexpectedly amazing. They don't tell you at check-in, but this beach is perfect for boogie boarding and they have snorkels and boogie boards at reception that guests can use free of charge. It's like being on a private beach with a really beautiful view.

Was this review helpful? Yes 2
JosePablo, Public Relations Manager at Hotel Sugar Beach, responded to this review

Unexpectedly amazing is a great compliment! Thanks for the heads up about boogie boarding. Surfing, boogie boarding, and swimming spots are personal preferences, but we will make sure we'll let people know about the possibility of boogie boarding right here at Sugar Beach. You rating us 'Best hotel in our 9-night stay in Costa Rica' definitely tells us you had... More 

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Additional Information about Hotel Sugar Beach

Address: Playa Pan de Azucar, Playa Potrero, Costa Rica
Phone Number:
Location: Costa Rica > Province of Guanacaste > Playa Potrero
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Sugar Beach 3*
Number of rooms: 27
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Also Known As:
Sugar Beach Hotel
Hotel Sugar Beach Costa Rica/Playa Potrero

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