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Novotel Phuket Kamala Beach

#7 of 31 Hotels in Kamala
Certificate of Excellence
118/16 Moo 3, Kamala, Kathu, Phuket 83150, Thailand
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Novotel Phuket Kamala Beach
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Novotel Phuket Kamala Beach
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589 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I recently stayed at the Novotel for 6 nights during July. We stayed in the beachfront Jacuzzi Room. I cannot fault one thing about the hotel/resort we had a wonderful stay! Especially pleased with the Jacuzzi/beachfront room it was amazing waking up to that view and being able to walk almost directly onto the beach and go... More 

Was this review helpful? Yes
Melbourne, Australia
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A wonderful hotel, and the room was spectacular - had my own private pool (one bedroom pool villa). However, it is rather remote, so about a 15 minute walk to the other restaurants in Kamala. This is a great place to stay if you want to get away from it all, however if you're after the night life of Patong,... More 

Was this review helpful? Yes
Novotel Kamala ... P, Manager at Novotel Phuket Kamala Beach, responded to this review

Dear lilbluehorse Thank you for taking the time to review us following your recent stay in our One Bedroom Pool Villa in April earlier this year. We are delighted to read you enjoyed the hotels location and the service from the team comes with great compliment. Its great reading your comments regarding the Roof Bar and how you enjoyed Joseph,... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 4 days ago NEW

i'm Platinum Member in accor and SPG , its mean i spend more then 100 day's ever year's in hotels , and only Novotel Phuket Kamala Beach make me feel i'm at home with family , the trying the best to make ever thing so easy for the guest , if i go back to thiland will be only for... More 

Was this review helpful? Yes
Novotel Kamala ... P, Manager at Novotel Phuket Kamala Beach, responded to this review

Dear ZAMIL A Thank you very much for taking the time to review us following your recent 4 day stay; we are very humbled with your feedback giving your Le Club Platinum Member status and your international hotel experience, thank you. The team truly strives for feedback such as yours and It was our pleasure to have hosted you. We... More 

Stockholm, Sweden
5 of 5 stars Reviewed 6 days ago NEW

Spent two beautiful weeks at this hotel and I'm so pleased with everything. All staff (cleaning, reception, roomservice, breakfast, poolbar, rooftop, restaurant) are very serviceminded and always happy to assist with a smile on their faces. Will be back!

Was this review helpful? Yes
Novotel Kamala ... P, Manager at Novotel Phuket Kamala Beach, responded to this review

Dear Tomas L Thank you very much for taking the time to review your stay on Trip Advisor following what sounds like an amazing 2 weeks. The team truly strives for positive feedback such as yours and it will be of great encouragement to continue what we do. From all the team here, thank you very much; we are looking... More 

Singapore, Singapore
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was taking my young daughter for a weekend getaway alone. So I searched for many hotels before settling for the Novotel Kamala Beach. I wanted a hotel away from the madding crowd; one with a nice pool plus a nice, clean beach, good buffet breakfast and a good spa. I am glad I chose Novotel Kamala Beach. Upon check... More 

Was this review helpful? Yes
Novotel Kamala ... P, Manager at Novotel Phuket Kamala Beach, responded to this review

Dear jhornsby, Thank you very much for taking the time to review your stay on Trip Advisor following what sounds like an amazing time with your daughter. The team truly strives for positive feedback such as yours and it will be of great encouragement to continue what we do here! We believe breakfast is very important so the team works... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

What can I say! The best hotel we have stayed at in a very long time. We stayed for 9 nights 10 days. The moment we arrived to the time we left, we were treated to exceptional service, 5 star comfort, amazing array of food options and great hotel facilities. I loved how relaxed you can be with either chilling... More 

Was this review helpful? Yes 1
Novotel Kamala ... P, Manager at Novotel Phuket Kamala Beach, responded to this review

Dear Simon M Thank you for taking the time to write in following your exceptional 10 day stay; wow, it is truly wonderful to reply to such a great review. We believe a holiday experience should be both relaxing and re-energizing and it looks like we have helped achieve the perfect balance. The team at Soul Kitchen will be thrilled... More 

Doha, Qatar
1 review
5 of 5 stars Reviewed 1 week ago NEW

I spent 4 days at Novotel Phuket Kamala Beach and had the best time ever. Amazing view, very clean, the staff is very, very hospitable and professional, always helpful, coming with alternatives and great services, the restaurant has great and tasty food with a lot of wine choices. The pool is also amazing and clean with great cocktails from the... More 

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Novotel Kamala ... P, Manager at Novotel Phuket Kamala Beach, responded to this review

Dear Oana B Thank you for taking the time to review us following your recent 4 day stay; we are pleased to hear you had an amazing time and that the teams professional and hospitable service was a highlight. We strive for feedback such as yours as it makes all the hard work worth while. We are also pleased to... More 

Amsterdam, The Netherlands
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

One of the best places to relax , on the beach with a lovely atmosphere and close to Patong for the ones who love to go there. The rooms are spacious with a great seaview.Breakfast and dinner vers tasty as well. You won' regret. Thank you all !

Was this review helpful? Yes
Novotel Kamala ... P, Manager at Novotel Phuket Kamala Beach, responded to this review

Dear lexdas Thank you for taking the time to review us following your recent stay, the team is thrilled to know you enjoyed the sea view at breakfast and the lovely relaxing atmosphere was just want you needed, thank you for sharing. Again, thank you very much for writing in; we look forward to your next visit to paradise. Kind... More 

Egypt
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Hi My name is Michael Israel I stayed at room 295 It was a very good room Room service was good Pars was good Shutel bus was good By the way I want to thank the receptionist Luka for his best effort which made my happy during my honeymoon stay Finally I recommended this hotel to any honeymooners and any... More 

Was this review helpful? Yes
Novotel Kamala ... P, Manager at Novotel Phuket Kamala Beach, responded to this review

Dear MichaelWadid Thank you for taking the time to review us following your recent honeymoon stay; we are pleased to to read you enjoyed the room and that we made your honeymoon stay an unforgettable experience, the team is thrilled to receive the positive feedback thank you! Again, thank you very much for writing in; we are looking forward to... More 

Petaling Jaya, Malaysia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked the Jacuzzi Villa and got upgraded to the Pool Villa because of Accor membership. Having a private pool to ourselves was the highlight of our stay. Beach goers are mostly hotel guests which makes it more private. Staff are friendly and courteous. Rooms are clean and facilities are great. The free shuttle ride to Patong area is a plus... More 

Was this review helpful? Yes
Novotel Kamala ... P, Manager at Novotel Phuket Kamala Beach, responded to this review

Dear Shoebox3, Thank you very much for taking the time to review your stay on Trip Advisor, we are pleased to read you enjoyed our Pool Villa and the teams friendly service, thats wonderful. We are sorry to hear about your Tuk Tuk experience, it can be quite hard to control the Tuk Tuk rates across the island, however you... More 

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