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Aquamarine Resort & Villa

17/38 Moo 6, Kamala Beach | Kathu, Kamala, Kathu, Phuket 83150, Thailand
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460 Reviews from our TripAdvisor Community

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Traveler rating
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4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (460)
  • Mar-May only
    (144)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (135)
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Sydney, Australia
1 review
3 of 5 stars Reviewed 2 days ago NEW

Hourly shuttle to Kamala beach - long walk. Rooms not well planned or maintained. Decor is dated. We were upgraded, which only meant a room higher on the hill with better views. Rooms have common walls, so can be noisy if people staying up late nearby. Wi-fi speed varied from slow to very slow. Staff friendly, with the breakfast choices... More 

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Perth
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My partner and I stayed here for 9 nights in February 2014 (not July, it wouldn't let me select February) and out only wish was for our stay to have been longer!! On arrival we were told that we were being upgraded from a sea view room to a luxury sea view villa. Which was incredible! The decor and cleanliness... More 

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Sunshine Coast, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The rooms are old and worn - not like the pictures on hotels.com site - paint was peeling off, live wires in our room (that were fixed when we asked). Bathrooms are old and yellowing. The only good thing was the great view from the swimming pool over the bay but the slide in the pool was so old and... More 

Was this review helpful? Yes 1
uk
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 3 weeks ago

After spending a wonderful week at the Sands Resort in Khao Lak, followed by a quieter week at The Leaf Oceanside, also in Khao Lak, we booked in to the Aquamarine for five days as we have been to Kamala before and like it a lot and this hotel offered endless magical moments and wonderful Thai hospitality, along with marvellous... More 

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Sam2122, General Manager at Aquamarine Resort & Villa, responded to this review

Dear Valued Guests, Thank you for your kind comments. Chinese is not only market we are working with, however during low season we will more often have Chinese Groups to the Resort which is very normal for Phuket. We try to manage well to offer the happy holidays to our customer, during early morning from 07.30-08.30 the restaurant is quite... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

What could be a fantastic resort is now tired. Money needs to be spent on basic repairs and front of house staff need some sort of customer service training. Below is a list of complaints; 1. Our balcony was not cleaned until day seven of our stay, after I requested it be done. It did get very dirty after a... More 

Was this review helpful? Yes 3
Sam2122, General Manager at Aquamarine Resort & Villa, responded to this review

Dear Valued Guests, Thank you for your comments! I am sorry that I was absent suring your stay. All comments you had given will be verified, and to ensure that all points will be improved. During June is monsoon season, rainfall and quite windy during this time, so the are, pools are need always check and clean up which we... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Really lovely resort. Food is great. People are friendly and helpful. Spa treatments are excellent and professionally done. Ocean view was outstanding. Just one thing though. People with knee probs should avoid this particular resort. Stairs are very steep and there aren't any escalators. Also lots of steep inclines.

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Sam2122, General Manager at Aquamarine Resort & Villa, responded to this review

Dear Valued Guests, We are great to know that you had a wonderful holidays with us. Your lovely message will be pass to all Team Members, this going to cheer up their good work. We are located on the hillside overlooking to the Andaman Sea, not far away from Patong which daily free shuttle but to Kamala Beach, and Patong... More 

Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed May 19, 2015

The hotel is located on the edge of a hill.Second Line Beach Hotel. Lots of fresh green plants around. Staffs of the hotel are very approachable and welcoming. View of the rooms are amazing. Dont expect luxury service from the staff but they are upto the mark.

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 1, 2015

The rooms were clean and spacious. The actual resort is nice, and quite affordable. BUT the customer service is disgusting, constantly made to feel like they are doing you a favour, and unless they make a tip out of it, they make it known they do not want to help. I will not go back, regardless of price, and don't... More 

Was this review helpful? Yes 2
Brisbane, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 30, 2015

This resort did have beautiful views and we enjoyed swimming in the pools, some individual staff were very friendly however compared to other resorts we have stayed in (Thailand and other countries) the overall standard of hospitality, treating guests as welcomed and valued was lacking. Good and bad, overall not what I was hoping for. Cheaper than the Hilton next... More 

Was this review helpful? Yes 1
Phuket, Thailand
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 28, 2015

Great, affordable old thai style hotel with stunning sea views. Clean rooms, good service, flexibility with children. Wifi in rooms. Well equipped facilities like gym. Excellent swimming pools, 3 of them.

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