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Kamala Beach Resort (a Sunprime Resort)

#9 of 31 Hotels in Kamala
Certificate of Excellence
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96/42-3, Moo 3, Kamala, Kathu, Phuket 83150, Thailand
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Kamala Beach Resort (a Sunprime Resort)
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Kamala Beach Resort (a Sunprime Resort)
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816 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

We are traveling very often to Phuket. Never before been in Kamala Beach Resort, but after this time experience Kamala Beach Resort never again. 1. Got sick from hotel restaurant food, all of us. 3 days ( we know wasn't only us) 2. Wake up call, was never made. Been sorry is not enough. (Send flowers desnt pay your fishing... More 

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Australind, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Air conditioner did not work for three days despite being told it was fixed each time we reported it. Reluctantly moved us to another room where the television signal was so poor it was unwatchable. Reported this problem daily each time told it was fixed and eventually told that they could not fix the fault prior to us checking out.... More 

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New Zealand
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I loved this resort! My room was spacious and airy with a good sized fridge and very comfy bed. I stayed on the ground floor of the wing near the lobby which was very quiet with a pool right outside my terrace door (grand deluxe pool view room - free upgrade from grand deluxe terrace). The grounds are beautiful and... More 

Was this review helpful? Yes 4
Germany
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

we had problem with the room when we checked in. There was bad smell in the room. It smells like mold stain. We talked to reception at night about this but they told me tomorrow. Whatever we said , their respond is "tomorrow". The staffs at reception are not professional. When i came to reception , one of them was... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Kamala Beach Sunprime Resort was amazing. Seriously, anyone who has reviewed this under 5 stars, ignore them, they are just fussy and hard to please. The resort is fabulous. The rooms are spacious, clean and well appointed. We stayed on the 3rd level in the wing furthest from the beach, overlooking the pool, and it was great. The beds... More 

Was this review helpful? Yes 3
Melbourne, Australia
Level Contributor
117 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed June 26, 2015

We were upgraded to a superior deluxe room, with sea glimpses. The hotel is right on the beach and being the low season all was quiet. People gentle and the place calm. No children and a lovely restaurant overlooking the sea. Choose an upstairs room near the restaurant by the sea wings.

Was this review helpful? Yes 4
Wissut K, Guest Relations Manager at Kamala Beach Resort (a Sunprime Resort), responded to this review

Dear Lyndy3187, We take great pride in our location and the dedicated team - And it is great to see that you recognized them both, thank you. The resort is an adult only concept but for those traveling with children I can only recommend our sister resort Sunwing on the adjoining property. We are looking forward to hosting you again... More 

Leicester, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 19, 2015

just back from a wonderful two weeks, at the kamala, we had a wonderful room, with both sea and pool view. restaurant was good, and range of food was good, lovely thai dishes, and breakfast range, was very good. pools where good, and lots of them, and plenty of sun beds, the massages where really good and cheap. have to... More 

Was this review helpful? Yes 1
Wissut K, Guest Relations Manager at Kamala Beach Resort (a Sunprime Resort), responded to this review

Dear linzxx, Thanks for the brilliant review! I am ecstatic to see you recognized our dedicated team and a special thank you for mentioning some of them by name. They work hard and I am glad to see they get recognized online. We are all happy to have some rain after such high temperatures. I am sure the clouds will... More 

South Africa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 18, 2015

The hotel is situated on a stunning beach which is great for walking and swimming. There are great pools to choose from and the water is always warm. The staff are extremely helpful and friendly. The hotel just needs to up their standard in terms of bathroom towels and finer details. It just lacks a little finesse. The spa could... More 

Was this review helpful? Yes 2
Wissut K, Guest Relations Manager at Kamala Beach Resort (a Sunprime Resort), responded to this review

Dear Natalie R, First off thanks for taking the time to share you thoughts on the stay with us. We are great full to have such a helpful and always charmingly smiling team this year and are happy that you recognized them. I hope you noticed that we are an Eco friendly hotel therefore we try not to change the... More 

Sydney, New South Wales, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 17, 2015

Just came back from staying 10 nights.. I arrived a little sick ( head cold).. I got worse and couldn't seem to shake it.. I realised while there it is the air conditioners. The room was damp constantly, it's noisy and there was mould in the room. The towels have threads hanging off them and the overall the place needed... More 

Was this review helpful? Yes 3
Wissut K, Guest Relations Manager at Kamala Beach Resort (a Sunprime Resort), responded to this review

Dear Georgina P, Thank you for sharing your candid feedback. We were glad you liked the staff and enjoyed the restaurant, while saddened to learn that you caught a little cold and wish you to get well soon. I am afraid we do only have a record about the leaking air con, which was immediately fixed. Please let us know... More 

Perth, Australia
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed June 7, 2015

We stayed in Sunprime for 1 week after a week in Patong. Nice hotel right on the beach and it also has 4 great pool, you could choose if you wanted to be around lots of people or in the nice quite pools & an adults only hotel. We had a room on the ground floor right by the quiet... More 

Was this review helpful? Yes 4
Wissut K, Guest Relations Manager at Kamala Beach Resort (a Sunprime Resort), responded to this review

Dear Sarah and Peter, Thank you for taking the time to review your stay here in Kamala. We can imagine your experience here was quite different to Patong. Thanks for mentioning the pools, hope you tried the swim-up-bar - Its has been a hit, ever since. I will make sure to forward you idea to the management. Some of our... More 

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Deluxe Room with Balcony (61)
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Deluxe Room with Terrace (58)
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Grand Deluxe Room with Pool View Balcony (68)
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Junior Suite with Balcony (97)
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