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Kamala Beach Resort (a Sunprime Resort)

#10 of 31 Hotels in Kamala
Certificate of Excellence
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96/42-3, Moo 3, Kamala, Kathu, Phuket 83150, Thailand
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1 room 1 guest
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Kamala Beach Resort (a Sunprime Resort)
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827 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here with my girlfriend a year ago and had a great time. We even got upgraded to a larger room free of charge. It was clean, had many amenities including a well stocked supermarket in the hotel, a doctor and a decent gym. Place was great for kids although we don't have any. They had a separate pool... More 

Was this review helpful? Yes 1
Hotel_Spokesperson, Customer Relations at Kamala Beach Resort (a Sunprime Resort), responded to this review

Dear Adam B, Thank you for your fantastic review! We are grateful knowing that you and your girlfriend markedly enjoy your holiday with us a year ago. We appreciate and value your commendation, however, please kindly be informed that Kamala Beach where you stayed before is a childfree resort. So we thought that when you mentioned about the separate pool... More 

Geneva, Switzerland
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

The location of the hotel is excellent and it could be a great place. It is spoilt however by poor management. Examples: 1. The towels looked like they were 10 years old. On top of that they did not absorb water so that one still felt wet afterwards 2. The WiFi worked very intermittently. It often took about 10+ (10-15... More 

Was this review helpful? Yes
Hotel_Spokesperson, Customer Relations at Kamala Beach Resort (a Sunprime Resort), responded to this review

Dear 492bill, Thank you for choosing our resort as your preferred place to stay on your holiday and also thank you for taking some time to write us reviews. However, we apologize for not being able to meet your expectation. We will take note all the areas that you highlighted here and surely we will look into it. Thank you... More 

Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at sunprime Kamala beach resort for 7nights recently , beautiful beach ,nice large clean rooms ,lovely restaurant nice and quiet ,but number 1 for us were the staff ,they went out of their way to make our holiday as relaxing and carefree as possible ,it was our second time staying at the resort ,we wouldn't hesitant to recommend... More 

Was this review helpful? Yes
Hotel_Spokesperson, Customer Relations at Kamala Beach Resort (a Sunprime Resort), responded to this review

Dear Gail and John, Huge thanks for your kind reviews! We are more than happy knowing that we never fail to amaze you and make your holiday truly a relaxing one. Thank you for staying with us again! And thank you for making our service team number one to your heart. Rest assured that your warm praise will be passed... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I'm so glad I chose this place instead of Patong beach, great price in the off season was up graded to a deluxe room, beautiful resort and beach, this place had everything, lots of pools, bars, restaurant and activities. Right on the beach, can walk to everything. They have a shuttle to Patong twice a day. Very clean, friendly and... More 

Was this review helpful? Yes 1
Hotel_Spokesperson, Customer Relations at Kamala Beach Resort (a Sunprime Resort), responded to this review

Dear Jonea M – We were overjoyed reading your very positive feedback. Really appreciated! Thank you for choosing to stay with us! We are glad that we met your expectation or even exceeded. Again, thank you so much! We are hoping that we will be seeing you again here on your next trip to Phuket. Please do not hesitate to... More 

Melbourne
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We always feel like we are going to our other home. The staff look after all our needs with a smile. We love the area we stay in at Building 6, this overlooks 2 amazing pool. 1 with a swim up bar that now has healthy drinks. Water aerobics are there if needed but walking the beach is my our... More 

Was this review helpful? Yes 1
Hotel_Spokesperson, Customer Relations at Kamala Beach Resort (a Sunprime Resort), responded to this review

Dear Sally443, Thank you for sharing your memorable holiday with us and for your valuable recommendation. We really appreciate how you enjoyed everything that our resort has to offer. Again, we thank you so much! We are totally thrilled to bits! Looking forward to welcoming you again here in our resort on your next visit in Phuket. Should you need... More 

Perth, Australia
2 reviews
2 of 5 stars Reviewed 5 weeks ago

We are traveling very often to Phuket. Never before been in Kamala Beach Resort, but after this time experience Kamala Beach Resort never again. 1. Got sick from hotel restaurant food, all of us. 3 days ( we know wasn't only us) 2. Wake up call, was never made. Been sorry is not enough. (Send flowers desnt pay your fishing... More 

Was this review helpful? Yes
Hotel_Spokesperson, Customer Relation at Kamala Beach Resort (a Sunprime Resort), responded to this review

Dear 1288Dena, Thank you so much for choosing to stay with us and for taking the time to write us an interesting review. We were saddened to read that apparently we did not meet your expectation. We would like to take this opportunity to sincerely apologize for the inconvenience caused. We will certainly look into your feedback and surely we... More 

Australind, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 17, 2015

Air conditioner did not work for three days despite being told it was fixed each time we reported it. Reluctantly moved us to another room where the television signal was so poor it was unwatchable. Reported this problem daily each time told it was fixed and eventually told that they could not fix the fault prior to us checking out.... More 

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New Zealand
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 16, 2015

I loved this resort! My room was spacious and airy with a good sized fridge and very comfy bed. I stayed on the ground floor of the wing near the lobby which was very quiet with a pool right outside my terrace door (grand deluxe pool view room - free upgrade from grand deluxe terrace). The grounds are beautiful and... More 

Was this review helpful? Yes 5
Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 9, 2015

we had problem with the room when we checked in. There was bad smell in the room. It smells like mold stain. We talked to reception at night about this but they told me tomorrow. Whatever we said , their respond is "tomorrow". The staffs at reception are not professional. When i came to reception , one of them was... More 

Was this review helpful? Yes 3
Melbourne, Australia
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 7, 2015

The Kamala Beach Sunprime Resort was amazing. Seriously, anyone who has reviewed this under 5 stars, ignore them, they are just fussy and hard to please. The resort is fabulous. The rooms are spacious, clean and well appointed. We stayed on the 3rd level in the wing furthest from the beach, overlooking the pool, and it was great. The beds... More 

Was this review helpful? Yes 3
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Beach (14)
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Deluxe Room with Balcony (61)
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Deluxe Room with Terrace (58)
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Grand Deluxe Room with Pool View Balcony (68)
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Junior Suite with Balcony (97)
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Second Pool (17)
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The Hotel (79)
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Third Pool (22)

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