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The Palms Resort

Certificate of Excellence
88 / 6, Moo 3 | Kamala Beach Road, Kamala, Kathu, Phuket 83150 , Thailand
Hotel amenities
1 room 1 adult
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The Palms Resort
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94 Reviews from our TripAdvisor Community

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Chicago, Illinois
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

We went here as a family of three (including our infant) to vacation with my parents. Pros: -So many restaurants and shops were in walking distance. Didn't have plan, just walked and found what we liked (Except for The Greek Tavern - we looked that up and had to take a longer walk to find it - high recommendations for... More 

Helpful?
Thank tr4vlinglite
Stavanger, Norway
1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed 6 nights in one of the penthouses with a rooftop terrace and perfect view of the sea. Enjoyed our stay and the service provided by the staff. Close to the beach and the main street of Kamala with good food everywhere with fresh fish every day. Visited Patong once and glad we did not choose to stay there (very... More 

Helpful?
Thank Frank B
The Hague, The Netherlands
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed January 2, 2016

You can't beat the location of the resort. In the middle of Kamala Beach 2 min walk to the beach and close to restaurants, supermarkets and other service providing shops. In addition the ground floor apartments have direct pool access which is ideal for kids. We stayed in the same resort 4 years and we can see a decline in... More 

Helpful?
Thank Klinkered
JohnPalms, Manager at The Palms Resort, responded to this review

So sorry about the loss of the internet/wi-fi service during late December. Our service provider (TOT) had a major problem, which resulted in us having no internet from just before Christmas until the 5th January. Thank you for your comments about Breakfast and Cleaning we will check to see what has been changed in these areas. More 

2 reviews
1 of 5 stars Reviewed December 29, 2015 via mobile

Negatives: $260/night for shabby 3 bedroom villa. WiFi was ALWAYS down. Literally was never working. Asked staff for there response and I was given a rude 'changing IP address' ?? Was shocked at there response to the situation. For what we paid we expected quality services for WiFi however, we were delivered less than average. Air conditioning in the room... More 

Helpful?
Thank Kyle D
JohnPalms, Manager at The Palms Resort, responded to this review

I am very sorry that you did not have a satisfactory stay with us recently, which is certainly not the "norm" if you look through the comments made previously on TripAdvisor. I also assume that you meant that you stayed in a Penthouse, as we have no Villas here. Staff trying to get into a Penthouse, with three large bedrooms,... More 

Singapore
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 29, 2015

This is a 3 star apartment style hotel. This is not a resort. Apartment is well equipped with fridge toaster, washing machine, stove, oven, pots, pans and crockery. we had 2nd floor apartment, nice balcony. 1st floor (ground) level has swim up terrace but absolutely no privacy - look straight into bedrooms. Did not eat at the restaurant as it... More 

Helpful?
Thank SSF13
JohnPalms, Manager at The Palms Resort, responded to this review

The week before Christmas really is "the quiet before the storm"! Only one week later and everywhere is packed full, and nowhere near as nice. So you certainly came here at the right time. You mentioned the ground floor apartments, well strangely enough they are our most popular units. I think because to step straight off the balcony into a... More 

Sydney
Level Contributor
111 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 20, 2015

Ok, I'm going out on a limb here...The Palms Resort was the best family accommodation we've had in all our Asian holidays. We had a 2 bedroom apartment that was spacious & quiet- something we needed after living in each others pockets for the previous 4 weeks. The staff are wonderfully friendly and helped us out when Etihad let us... More 

Helpful?
Thank Jo T
JohnPalms, Manager at The Palms Resort, responded to this review

Thank you so much for the nice comments about The Palms, I am so glad that you enjoyed your stay with us, and we look forward to seeing you back here again soon. Best Regards John More 

Level Contributor
99 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed December 17, 2015 via mobile

Came we 3 guys, saw the advertise breakfast 250baht. Call 2 sets of American and 1 Asian breakfast. Taste of food and service above average. Went to view resort not bad environment with nice Long pool for lap swim. Quite a handful of guest staying while we are having breakfast. Likely a nice place to stay.

Helpful?
Thank SKHO1976
JohnPalms, Manager at The Palms Resort, responded to this review

Hi there, sounds like you three guys had a good time in Phuket. At least when you have a buffet breakfast, you can go and help yourselves to what you like, so a wise choice. The Palms is also a good place to stay, although near to Patong, for night visits, it is still far enough away to relax during... More 

Geraldton, Western Australia, Australia
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 3, 2015

Nice location near the beach, restaurants and bars. Pool is long enough to swim laps. Staff was super friendly, the tour desk organised a couple of pick ups and tours, very helpful. Rooms were very clean and nice. Quiet at night time, but beds were a little to firm. Good value for money.

Helpful?
Thank SonjaManning
Level Contributor
4 reviews
5 of 5 stars Reviewed September 30, 2015 via mobile

Excellent place to stay with a family. We had booked room 110 through the owners but they have just recently sold it back to the motel but the motel staff treated as if we had booked through them. Our 2 bedroom lower floor apartment was perfect for our family of 2 adults and 2 teenage children. All lower floor apartments... More 

Helpful?
Thank Jason H
Newcastle, Australia
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 21, 2015

We stayed three nights at the Palms and thoroughly enjoyed our stay. The hotel is well located in the village of Kamala approx 150 metres from the beach. The hotel has two pools which are located on either side of the rooms. The rooms are very spacious and clean with free wifi. Breakfast was included however the restaurant wasn't opened... More 

Helpful?
1 Thank Likeatiger
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