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All 28 Kamala hotels

Swissotel Resort Phuket

4.0 of 5 Hotel   |   100/10 Moo 3, Kamala, Phuket 83150, Thailand (Formerly Courtyard by Marriott Phuket at Kamala Beach)
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Ranked #10 of 28 hotels in Kamala
A recent review
5 of 5 stars reviewed 5 days ago
Showtimetravel Dubai, United Arab Emirates
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286 people have reviewed this hotel

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    4
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177
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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

By far this has been the best hotel we have stayed in. Friendly staff Accommodating Safe Activities Excellent food Excellent English Clean Quiet ATM Bike rental Easy access to the beach and 5 km to patong. No late check out tho. Must be out by 12. Thanks to you all. See you again for sure.

Was this review helpful? Yes 1
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Guest, Thank you so much for your amazing words about your stay at the Swissôtel Resort Phuket! It is absolutely great to read that you had such an amazing time with us and that you enjoyed all of our activities and were then able to create great memories with your family! Tip from next time, you can always ask... More

Singapore
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My family spent 5 days at the Swissotel Kamala in April 2014. We had a really pleasant stay and we would highly recommend this hotel. I'd like to thank the Management of for allowing us to check in early and out late. We flew in early and out late so this was really appreciated and appeared to be no trouble.... More

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Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear David, We would like to thank you so much for sharing your amazing experience at the Swissôtel Resort Phuket! You make a perfect description of your stay and about the memories you've been creating here with your family! Our team members feel very much rewarded by your warm words, having been able to meet all your expectations. Regarding the... More

Atlanta, Georgia
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had a wonderful stay, staff were responsive and helpful at all times, though we never had any real problems for them to resolve. The family rooms (2 bed) are very large with TVs in each, plenty of space. Only one small bathroom though which was a issue at times with the four of us. Food was good, breakfast especially.... More

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Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Wilbo, Thank you so much for your warm words about your stay at the Swissôtel Resort Phuket! It looks like you had plenty of nice memories both in our wonderful resort and on Kamala Beach, and it is great to read that you truly enjoyed our Team Members smile and responsiveness, as they work very hard for this. We... More

Baryalore
1 review
1 of 5 stars Reviewed 1 week ago

Fiasco, not worth the money. Check in was terrible handled, no responsiveness to queries on room readiness, room was lovely but it stank. away from beach. inhospitable.... a mistake to have chosen this overrated property

Review collected in partnership with Swissotel Hotels & Resorts

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Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Suraj, Thank you so much for sharing your feedback about your stay at the Swissôtel Resort Phuket with the TripAdvisor Community. "Feedback is the breakfast of champions" - Ken Blanchard. All we can say regarding the fact that we absolutely missed to meet your expectations is that we deeply regret and that we present you our deepest apologies for... More

Hvidovre
1 review
5 of 5 stars Reviewed 1 week ago

Very helpful and professional staff. The Kids poll is a little small, but the beach is super kids friendly especially in the afternoon when the tide is low. The Kids club is great. We spent most of the the warm hours in the middle of the day there. Kamala is a 5 min 200 bath cab ride away. There is... More

Review collected in partnership with Swissotel Hotels & Resorts

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Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Nina, Thank you so much for sharing with the TripAdvisor community your amazing memories of your stay at the Swissôtel Resort Phuket! We are truly delighted to read that we were able to make your stay memorable in many ways, and that you found what you came to look for: quietness! Our team members feel very much rewarded by... More

Singapore
1 review
4 of 5 stars Reviewed 1 week ago

We stayed a week in the 3 Bedroom Suite at the end of March with our two children and their grandparents, and absolutely loved it. While we had an issue with our room upon arrival, the duty manager and GM's professionalism and attentiveness in handling the issue was exceptional, and meant it did not spoil our holiday in anyway. The... More

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Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Guest, Thank you so much for sharing your amazing experience at the Swissôtel Resort Phuket with the TripAdvisor community! Our GM would like to personally great you, and all the team members join him to thank you for your warm words about your great holidays with us! We have a "Passion for Perfection" at Swissôtel, and we always do... More

Singapore, Singapore
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was not very impressive with the resort. First of all, for god's sake, don't agree to be given a room on the 4th floor. They have no lift and it was very troublesome to go up and down to my room. The hotel also does not provide complimentary transport to get around Kamala. We went for dinner once at... More

Was this review helpful? Yes 2
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Jalan, Thank you very much for your feedback about your stay at the Swissôtel Resort Phuket. We are absolutely sorry to read that the room that was given to you did absolutely not match your expectations. There has been a misunderstood of what were your expectations, and we do apologize for that. Kindly note that for any next stay,... More

La Rochelle, France
1 review
5 of 5 stars Reviewed 4 weeks ago

I travelled a month in Thailand with my girlfriend, stayed in many hotels but the Swissotel let us dreamy. Everything was perfect: from the kindness of the staff to the relaxing atmosphere around the pool. We really enjoyed the breakfast, one of the best we had in Thailand. The restaurant is nice as well. Depending on your mood, you can... More

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Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Guest, We would like to thank you very much for sharing with the TripAdvisor community your amazing feeling about your stay at the Swissôtel Phuket Resort. The Team Members feel highly rewarded for their hard work by your warm words regarding their service. We constantly do our best to improve our Breakfast buffet, and it is great to notice... More

Suzhou, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This beautiful and tranquil resort is perfect for a family vacation. My family stayed in two- bedroom suite for four nights last week. The arrival was smooth with hotel limo in very late night. We loved the room on the ground floor having direct access to nice swimming pool. The room is very cozy with comfortable beds, spacious sitting area... More

Was this review helpful? Yes 1
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Janice, Thank you so much for sharing your amazing thoughts about your stay at the Swissôtel Resort Phuket with the Trip Advisor community. Reading that you had such a perfect time with us is our best reward, as it is our constant aim. We are delighted to read that you were able to experience all our facilities, and activities... More

Gurgaon, India
Contributor
18 reviews 18 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 6, 2014

stayed at the swissotel last month. its a cute resort type of property. has a good location and is very good looking hotel. the rooms are nice and large. good breakfast spread as well. overall had a good stay.

Was this review helpful? Yes
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Guest, We would like to thank you for the time you granted us writing your comment about your stay at the Swissôtel Resort Phuket. It is really pleasant to read that you had such a nice stay with us, being able to experience our wonderful smiling Thai service at the resort. Regarding your comment about the stairs, please note... More

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Additional Information about Swissotel Resort Phuket

Also Known As:
Courtyard By Marriott Phuket At Kamala Beach Hotel Kamala
Courtyard By Marriott Phuket At Kamala Beach Hotel
Courtyard Phuket Kamala Beach
Swissotel Resort Phuket Kamala
Address: 100/10 Moo 3, Kamala, Phuket 83150, Thailand (Formerly Courtyard by Marriott Phuket at Kamala Beach)
Location: Thailand > Phuket > Kamala
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 On the Beach Hotel in Kamala
#6 Family Hotel in Kamala
#9 Luxury Hotel in Kamala
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swissotel Resort Phuket 4*
Official Description (provided by the hotel):
Located on Kamala Beach just 30 minutes southwest of Phuket International Airport, Swissotel Resort Phuket is the ultimate resort retreat for friends, families and small groups seeking relaxing beach holidays. Designed for the discerning, modern traveller, Swissotel Resort Phuket offers a choice of one, two and three-bedroom suites. In addition to natural sun-kissed beaches and turquoise seas, the resort ensures the comfort of each guest with an extensive range of facilities including dining options, a lagoon-style swimming pool, water slider, spa, fitness centre, Kids World with a wide array of recreational activities and a Beach Hut "The SAND BOX" located close to the resort in the center of Kamala Beach. Twice a day a free shuttle service from the hotel to Patong is available for in-house guests. For a corporate meetings, weddings or gala events the selection of eight meeting rooms, with capacity for up to 150 persons can be styled to suit personal tastes and requirements, while the event management team will ensure the world renowned Swiss hospitality and reliability. ... more   less 
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