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All 31 Kamala hotels

Swissotel Resort Phuket

4.0 of 5 Hotel   |   100/10 Moo 3, Kamala, Phuket 83150, Thailand (Formerly Courtyard by Marriott Phuket at Kamala Beach)
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82%
Ranked #10 of 31 hotels in Kamala
A recent review
4 of 5 stars reviewed 3 days ago
A S Sydney, Australia
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  • Reviews (354)
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354 people have reviewed this hotel

Traveler rating
    162
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    48
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227
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

As with most hotels, you get what you pay for. Positives: grounds, lobby, pool, restaurant, gym, proximity to beach (5 min walk) friendly staff. Negatives: some rooms smell musty, poor tv reception, roosters (next door) will wake you in the small hours of the morning. Bathroom is tiny...think telephone booth! Grounds are immaculate, but cleanliness of rooms, mainly bathroom (grout)... More

Was this review helpful? Yes 1
London
1 review
1 of 5 stars Reviewed 4 days ago NEW

This hotel does not live up to the photos on website. Filthy damp smell in room. Overall dirty appearance inside and around grounds. Pool cloudy and dirty looking. So disappointed with our study. Only one night thank god. Food grand. Massage very good and staff lovely but cleanliness totally unacceptable.

Review collected in partnership with Swissotel Hotels & Resorts

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ChilliGarlic
Top Contributor
76 reviews 76 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is my second stay in this hotel. It's fairly cookie-cutter same same, with no particular features to make it a stand out. It is, however, quiet and therefore very suitable for families. Since the military coup in Thailand earlier this year, many small bars and restaurants around have been removed as they were illegal and on public land. That... More

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Kowloon
1 review
4 of 5 stars Reviewed 5 days ago NEW

The hotel is very nice especially for family vacation. Room is nice and service is very good. The staffs are polite and always with smiles. My kids especially enjoyed the swimming pool very much. A good hotel for relax.

Review collected in partnership with Swissotel Hotels & Resorts

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Singapore
1 review
4 of 5 stars Reviewed 5 days ago NEW

Service was great, ambience was good, set u on a holiday mood quite quickly. Travelled w 2 young kids. They extremely enjoyed the pool, which is right outside the room and definitely the kids club. Only 1 Bathroom in 2 bedroom suite and size was a bit too small, luckily we were so near the lobby and we could use... More

Review collected in partnership with Swissotel Hotels & Resorts

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Singapore, Singapore
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights recently and found it to be very clean, quiet and relaxing. There are activities for the kids and swim up bar for mom and dad. Kamala beach is undergoing quite a bit of renovations now but should be very nice in near future. The breakfast buffet is excellent value and large variety of Asian as... More

Was this review helpful? Yes 2
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear AsiaTrutter We would like to thank you for sharing your great feedback about your stay at the Swissôtel Resort Phuket! We are delighted to read that you enjoyed your short stay with us and that both your kids enjoyed our Kids World and water slide and you enjoyed our poolbar. Kamala Beach is indeed currently experiencing changes, but most... More

Meath
Top Contributor
68 reviews 68 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Only stayed one night here as a stopover. Nice 2 bed family room on the second floor. Slight smell of damp but this was attended to on reporting it. Pool was fantastic with a water slide and games for the kids. Food was really really good and staff were excellent. A good experience all round.

Was this review helpful? Yes 1
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear CluckerJones, Thank you very much for your feedback about your short stay at the Swissôtel Resort Phuket. We are happy to read that you enjoyed very much your night over with us. We can only guess that your children were probably pretty sad to leave our wonderful waterslide and Kids World. Sorry for the small smell problem you experienced... More

Adelaide, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

For the extra cost get the pool terrace rooms, there are no lifts here. It was so nice to go from room to pool when on same level especially with young kids. I would recommend this hotel. Some distance from Patong Beach and taxis are expensive here 500 baht each way in a Tuk Tuk.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 5
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Eddy31043, Thank you so much for taking the time to share your feedback about your stay at the Swissôtel Resort Phuket. It is great to read that we were able to provide you full satisfaction with our resort and services. Indeed our pool level rooms are great if you have small children. The distance to Patong provides us our... More

Highbury
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Our first time in Phuket with 3 children (16,14 & 9) and this resort proved to be an excellent choice. Extremely friendly & helpful staff who took pride in their work, lovely facilities, very very clean and well maintained. Great food / drinks choices. Much quieter than Patong area which was exactly what we wanted. Will stay at resort again.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 5
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Sue and Andrew, Thank you so much for your lovely feedback about your stay at the Swissôtel Resort Phuket. It is always a great pleasure to read that you had such a great time with us and that the Team Members were able to give you a great taste of what is the Thai Hospitality. Your comment about our... More

Tewantin
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Cant fault the Swissotel in Phuket and the staff rock.From the moment we arrived to the moment we left the staff went out of there way to help.Australian resorts can learn a lot from the staff in this resort who we so friendly and helpful.We will be back.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 6
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Corban, Thank you so much for your great review about your stay at the Swissôtel Resort Phuket. Your warm words are the Team Members best recognition, and they feel well rewarded by these. We are very much looking forward welcoming you again in our beautiful resort. Sunny regards, Gauderic H Director of Operations More

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Additional Information about Swissotel Resort Phuket

Address: 100/10 Moo 3, Kamala, Phuket 83150, Thailand (Formerly Courtyard by Marriott Phuket at Kamala Beach)
Location: Thailand > Phuket > Kamala
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swissotel Resort Phuket 4*
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Also Known As:
Courtyard By Marriott Phuket At Kamala Beach Hotel Kamala
Courtyard Phuket Kamala Beach
Swissotel Resort Phuket Kamala

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 On the Beach Hotel in Kamala #6 Family Hotel in Kamala #8 Romantic Hotel in Kamala #8 Luxury Hotel in Kamala
Hotel Class
Official Description (provided by the hotel)
Located on Kamala Beach just 30 minutes southwest of Phuket International Airport, Swissotel Resort Phuket is the ultimate resort retreat for friends, families and small groups seeking relaxing beach holidays. Designed for the discerning, modern traveller, Swissotel Resort Phuket offers a choice of one, two and three-bedroom suites. In addition to natural sun-kissed beaches and turquoise seas, the resort ensures the comfort of each guest with an extensive range of facilities including dining options, a lagoon-style swimming pool, water slider, spa, fitness centre, Kids World with a wide array of recreational activities and a Beach Hut "The SAND BOX" located close to the resort in the center of Kamala Beach. Twice a day a free shuttle service from the hotel to Patong is available for in-house guests. For a corporate meetings, weddings or gala events the selection of eight meeting rooms, with capacity for up to 150 persons can be styled to suit personal tastes and requirements, while the event management team will ensure the world renowned Swiss hospitality and reliability. ... more   less 
Number of rooms
180

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