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Swissotel Resort Phuket

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100/10 Moo 3, Kamala, Kathu, Phuket 83150, Thailand (Formerly Courtyard by Marriott Phuket at Kamala Beach)
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Swissotel Resort Phuket
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Swissotel Resort Phuket
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636 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denistone East
1 review
4 of 5 stars Reviewed yesterday NEW

We had a wonderful experience. The kids loved the pool and waterslide and I enjoyed the pool bar and Happy Hour cocktails. The rooms were comfortable and the kids enjoyed the extra 'kids' set up in the room (for a reasonable price). Staff were friendly and helpful. We went with extended family and didn't really feel the need to leave... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 2
Blaxland, New South Wales, Australia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

We had 4 rooms including 3 children aged 7,3 and 1. Had a great time and everyone enjoyed the pool. Waterslide was great for the big kids. Staff were all lovely and friendly. Only downside was Kid's Club was being renovated and substitute was not like original.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 5 days ago NEW

The room type is so bad. No elevator for upstair. The refrigerator's out of order. The A/C is too old ,can't adjust temperature. Poor service. Try to change room but never ever help. Location is bad. Nothing's around the hotel and far from everything.

Was this review helpful? Yes 1
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Swissotel Resort was a beautiful and quiet, family oriented resort and it was a perfect way to end our busy 3 weeks in Phuket. The staff are so friendly and very welcoming and helpful in all areas. The only reason I didn't rate it a 5, is that there isn't any elevators and we stayed on the 4th floor and... More 

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Ringwood
1 review
4 of 5 stars Reviewed 1 week ago

This was a great place for our family (2 kids age 4 and 6) - the water slide was a big hit. It is an easy walk to the beach which had some good waves for playing in (there were even some people surfing). You will need to get a taxi or tuk/tuk if you want to go to markets... More 

Review collected in partnership with Swissotel Hotels & Resorts

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We came to Phuket for two weeks and we only planned the first night. We enjoyed the hotels we stayed in but by the end we wanted a reasonable price, a pool, a softer bed and a big breakfast. We saw that they can put a mattress topper on the bed, all the other boxes were ticked. Plus the room... More 

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Adelaide, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

We travelled here with 2 adults and 3 kids. The rooms were spacious and the aircon kept them cool. The kids loved the pool and the waterslide and especially the swim up bar. The beach was close by but not good for swimming in July. It was about a 10minute walk to the other end of Kamala beach for a... More 

Review collected in partnership with Swissotel Hotels & Resorts

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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Just got back from a 3 nights stay at Swissotel! Stayed in the 3 bedroom villa with our family of 7, including a 22 months toddler. Some pros n cons of the hotel: Pros: - friendly staff, attending to everyone with a smile. Happy to play with our lil one too. - villa room is huge, perfect for a family.... More 

Was this review helpful? Yes 1
Levin, New Zealand
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room, 1st floor central area, was perfect. Away from the foot traffic below, private balcony to sit and enjoy the warmth, but not so many steps to worry about. Two rooms with a decent size bathroom, large lounge and kitchenette, more than adequate. Free limited 24 hour in room wifi, (which renewed every 24 hours) which we never ran... More 

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Adelaide, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Firstly, I would like to mention that the staff at Swissotel resort were extraordinary. They are an asset to the resort and I truly believe my stay would not have been as excellent as it was without them. I cannot finds word to express my delight regarding Swissotel. It has a wonderful, welcoming atmosphere for all. It is definitely a... More 

Was this review helpful? Yes 1
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Ashleigh B, Thank you so much for the truly amazing feedback about your stay at the Swissôtel Resort Phuket. We are delighted to read that we were able to exceed your family expectations and create truly memorable holidays for you. Thank you for reassuring the tripadvisor community about the fact that our refurbishment process is very quiet and not... More 

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