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Swissotel Resort Phuket

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100/10 Moo 3, Kamala, Kathu, Phuket 83150, Thailand (Formerly Courtyard by Marriott Phuket at Kamala Beach)
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Swissotel Resort Phuket
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Swissotel Resort Phuket
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573 reviews from our community

Traveler rating
    250
    223
    76
    18
    6
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346
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6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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    (154)
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    (127)
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Bidwill
1 review
5 of 5 stars Reviewed yesterday NEW

We really enjoyed our stay there specially our kids with the kids world having activities that engage in a healthy manner. We would like to go again there if we are in Phuket again. This was a memorable stay for us to cherish for a long time and with so many pictures taken, we enjoy the moments when we see... More 

Review collected in partnership with Swissotel Hotels & Resorts

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Seoul, Korea
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I'm staying at the Swissotel resort at the moment. The resort provide what you would expect from decent resort; big pool with somewhat exciting water slide, decent pool bar (they even have beer on tap!), spacious room, terrace, big kids activity room (this is called Kids World here), gym, etc. The resort used to be the Marriot chain but sold... More 

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South Korea via The USA
Contributor
18 reviews 18 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had an outstanding family vacation at the Swissotel, Kamala Beach during our spring vacation in April. We were traveling with a large family group of 11 people including my two elderly Korean in-laws and five children (ages 7-12). We all had a great time! The rooms were spacious and comfortable, the pool was large and refreshing and the kids... More 

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Bangkok
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel is beautifully managed. Our 4 day stay was just about perfect. The staff, the services, the food and our two bedroom suite was overlooking the great pool contributed to our memorable holiday. My 3 year old had an amazing time too, as did my teenage daughters. The location of the hotel is also beautiful.

Review collected in partnership with Swissotel Hotels & Resorts

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Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Namaste N, Many thanks for your great feedback about your stay at the Swissôtel Resort Phuket. We feel extremely happy to read that you and your family had such an amazing time with us, and your very kind words about our team, services and management are the best reward we could get and make us feel very proud about... More 

A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW

The staff at the hotel are great, really friendly and always happy to help. The breakfast was really nice and there was lots of different food to choose from. The beach just a short walk away and all the restaurants were close enough to walk to. The pool was really good and children enjoyed water slide.

Review collected in partnership with Swissotel Hotels & Resorts

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Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Valued guest, Thank you so much for your warm comment about your stay at the Swissôtel Resort Phuket. The team feel very well rewarded by your kind word about their service. We have passed your comments about the breakfast to the kitchen and they thank you for these. It is great to read that you and your family had... More 

Christchurch
1 review
5 of 5 stars Reviewed 1 week ago NEW

The staff are the hero's of the hotel and are charming attentive and efficient with consistently good service. Hotel is well appointed, grounds well maintained with a lovely pool complex. Only minor was that the rooms were a bit tired though clean and functional and I noted that maintenance on rooms was occurring.

Review collected in partnership with Swissotel Hotels & Resorts

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Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Scott A, Many thanks for your amazing feedback about your stay at the Swissôtel Resort Phuket. It is great to read that you had such a fantastic time with us. Your incredibly nice words regarding our team have been forwarded and we are all extremely thankful for these. The team constantly work hard in order to exceed all our... More 

Santorini, Greece
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Was there for a short stay and did enjoy ourselves thoroughly. The resort is located further inside from Kamala beach, but it just took us less than 5 minutes to reach the soft sand and blue seas. Spent most of the time in the pool and gym of the resort. I have to say.. awesome gym! A glass of iced... More 

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Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear victoriatravel86, Thank you for your feedback about your stay at the Swissôtel Resort Phuket. We are glad to read that you had an overall good experience in our resort. The poolbar team has taken knowledge of your warm words and they are very proud and thankful for these. Providing the best possible service is our aim in order to... More 

Napier, New Zealand
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Really friendly staff and great sized family rooms. The spa facilities and staff are really great. Hard work with only stairs if your on the top floor (no lifts) in the heat and the air conditioning units are really noisy.

Was this review helpful? Yes 1
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Karl19701970, Thank you very much for your kind feedback about your stay at the Swissôtel Resort Phuket. It is delightful to read that you had such an amazing time with us. We apologize for not having any elevator in the resort and sincerely hope that the climbing was not too hard. We do our best to accommodate our guests... More 

Gurgaon, India
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel for one week and I must say that this is one of the best family hotels i have stayed in Thailand. The Kids Club is outstanding and the services of the hotel staff is beyond expectation. They are extremely friendly and always there to help u if needed. The hotel has an amazing water slide... More 

Review collected in partnership with Swissotel Hotels & Resorts

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Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Atul1111, Thank you so much for sharing your amazing feedback about your stay at the Swissôtel Resort Phuket. We are absolutely delighted that you had such a wonderful time with us, and feel honored to be ranked in the first family hotels of Thailand in your thoughts. We only aim at providing the best possible service and time to... More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here one night only. I had a major drama with my luggage when I arrived and the staff helped me without a second thought. Kris, at the front desk is an angel, who found my luggage and arranged for it to be delivered to the hotel. There assistance was professional and efficient, and I was so thankful that... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Travelcraxy, Thank you very much for your kind feedback about your stay at the Swissôtel Resort Phuket. It is great to read that your single night with us was a memorable one. We are very happy that you managed to get your luggage back, and K Kris mentions that it was only her duty to help you. Your warm... More 

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