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Swissotel Resort Phuket

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100/10 Moo 3, Kamala, Kathu, Phuket 83150, Thailand (Formerly Courtyard by Marriott Phuket at Kamala Beach)
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Swissotel Resort Phuket
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615 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just left after almost 14 days at this resort. Amazing holiday....amazing! A hotel which you don't begin to see its full potential instantly, the longer you are there the better it is. Don't get me wrong, we loved it straight away....but it just got better all the time. The staff are the best, breakfast buffet great (it is... More 

Was this review helpful? Yes 4
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear AussieJoAndJoe, Thank you so much for your brilliant feedback about your stay at the Swissôtel Resort Phuket. We are so thrilled, and feel so proud reading your very detailled and great comment about your stay.All your small tips about our locations and the activities and shops around will be a major help for all the Tripadvisor community. Regarding our... More 

Balikpapan, Indonesia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great Hotel and friendly staff but not actually located on the beach. The Beach was about a 5 min walk. The rooms and pool were great but the pool bar and room service meals could stand for improvement.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 2
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear 256Bill, We would like to thank you very much for your great feedback about your stay at the Swissôtel Resort Phuket. We are delighted to read that we overall exceeded your expectations and that you had a great short stay with us. Indeed our property is not located on the beach but only a five minute walk from it.... More 

Kuwait City, Kuwait
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We just checked out of the Swissotel this morning after 7 nights there. The rooms are spacious and does the job for a family of 5. We stayed in a 2 bedroom suite: as with other reviewers, we agree that the bathrooms can be a tad bigger. The staff is friendly and good. We enjoyed the buffet breakfast every morning.... More 

Was this review helpful? Yes
Camps Bay, South Africa
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We are a family of 4 (2 small kids). We arrived at around midnight and only had 2 nights (1 full day) and we thoroughly enjoyed our stay. We wished we could have stayed longer, but already had booked to go to Club Med. The kids club at Swissotel was excellent, the waterslide was great fun and the overall hotel... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 2
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Richard B, Thank you so much for your amazing feedback about your stay at the Swissôtel Resort Phuket. We are delighted to read that you had such a great time even though your stay was so short. The Kids World as well as water slide are definitely our ultimate activities for little ones, providing them the best time they... More 

Brisbane
Level Contributor
71 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There is very little to complain about with the Swissotel resort at kamala beach Phuket. If anything, it is a little too far removed from the hustle and bustle that phuket is renowned for, but for some - including families with small children - that is probably a good thing! The resort is clean and the staff are friendly. The... More 

Was this review helpful? Yes 1
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear GrumpyMeg, Thank you so much for your amazing feedback about your stay at the Swissôtel Resort Phuket. Your very detailed and great comment delights us and it's a pleasure to read that you had such a fantastic holiday time with us. As you mention our location, we are definitely in a secluded but beautiful location in Kamala. We believe... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you want a holiday that 2-8 year olds will enjoy then this is the place. Food, location and facilities kept us all happy and we didn't even have to leave (well nice pram ride down to the beach for a sleep of course) Would recommend for all family's looking for a getaway without the hustle and bustle. PS fantasea... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 3
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear TheJsfromOz, We would like to thank you for sharing your feedback about your stay at the Swissôtel Resort Phuket. We are delighted to read that your family and you had such an amazing time with us and that your children have enjoyed so much all our activities. We believe indeed that we are perfectly located for families looking for... More 

Dubai, United Arab Emirates
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is very nice and calm and quiet environment. Pool is very good having a slide for kids and the hotel is very kid friendly. Have kids club also. Staff performance very good. We felt very comfortable here. Just outside hotel there are some shops selling essentials and hence very convenient. We specially liked Sams restaurant food which was... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Fazal A, We would like to thank you for your great feedback about your stay at the Swissôtel Resort Phuket. Reading that we were able to exceed your expectations and that your family and you enjoyed so much your holiday with us comforts our Team in believing that we do our best to deliver the best service to our... More 

Strand, South Africa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fantastic, value for money and friendly staff. What more can a traveller want, taxi service outside your door, laundry few meters away, free shuttle to Patong. Kids playroom well kept although staff are a bit lax, swimming pool with slide, the list goes on and on. Well done to the staff and management, saving so that I can return.

Was this review helpful? Yes 2
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Ict4health, Thank you very much for your amazing feedback about your stay at the Swissôtel Resort Phuket. We are thrilled to read that you had such an amazing holiday with us, and your warm words regarding our Team is the best reward we can get. We take pride in your congratulations and will continue to do our best to... More 

Dubai, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great little resort for families. The pool at the centre of the resort offers a great nucleus, is clean and offers a variety of appeals - from a baby pool to a slide. Caution thought that the popular water slide can be faster than it might be expected and poses a challenge for adventurous three year olds.... More 

Was this review helpful? Yes 2
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear R0BG81, Thank you so much for your very detailed and wonderful feedback about your stay at the Swissôtel Resort Phuket. We are delighted to read that your family and you had such a fantastic time with us and that our Team was able to exceed your expectations. We are taking note of your comments regarding our room products and... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel has a lot going got it apart from the massive renovation going on right now. We weren't made aware of this and they are repainting 50% of the hotel and ripping out most of the rooms interiors. Scaffolding is up over the hotel, paint fumes give you headaches, buffing machines drone all day, sanding machines send clouds of... More 

Was this review helpful? Yes 4
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Chris H, Thank you for contacting us through Tripadvisor regarding your stay at the Swissôtel Resort Phuket. We are extremely sorry to read about your disappointment regarding your stay with us. We are currently refurbishing some of our rooms, This is a slight refurbishment though, and we would not consider that we are ripping of our rooms. We are... More 

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