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Swissotel Resort Phuket

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100/10 Moo 3, Kamala, Kathu, Phuket 83150, Thailand (Formerly Courtyard by Marriott Phuket at Kamala Beach)
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Swissotel Resort Phuket
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Swissotel Resort Phuket
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593 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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Rotherham
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The hotel is lovely. The staff are so friendly and very kind. The food was nice and there is a mix between local food and international food so there is something for everyone . The kids club was great as they had different activities on everyday and the whole family can get involved.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Adelaide, South Australia, Australia
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

After 2 weeks across Thailand we headed closer to Phuket airport for the last 2 days before our flight home. On arrival our room wasnt ready but apologies were given and we were asked to take a seat and were given a drink and cold flannels to refresh with. After only about 10 mins we were taken to our room... More 

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Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Kristy C Thank you so much for your great and very detailed comment about your stay at the Swissôtel Resort Phuket. It is great to read that you had such a great time with us. We are absolutely sorry that the mattress was a real issue for you, and we apologize for that, as we provide toppers on request,... More 

Sydney
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 4 nights in May and had a thoroughly enjoyable stay. The rooms are comfortable and relatively spacious, we had a one bedroom poolside terrace suite. Perfect for couple + 2 year old. Pool is clean, A good size with waterslide, the kids club is well appointed but need to pay for babysitter for under 4's. Breakfast... More 

Was this review helpful? Yes
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Matthew F, We would like to thank you very much for your amazing feedback about your stay at the Swissôtel Resort Phuket. It's a pleasure reading that you and your family enjoyed so much your one bedroom suite pool terrace. We believe that the size of our rooms as well as our secluded location are the perfect combination for... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed four nights with my boyfriend at this resort, and we had an unforgettable holiday. Thank you for all the staff, and we would definitely recommend this resort, especially families and young couples. From the airport, we took a airport taxi for less than an hour. We arrived an hour earlier than the check-in time, but decided to have... More 

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Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Ayane A, Thank you so much for your amazing feedback about your stay at the Swissôtel Resort Phuket! We are delighted to read that you had such a great experience with us and that your family and children had such a wonderful time. Kamala beach is indeed one of the best beaches in Phuket and really is pristine. Your... More 

Yokosuka, Japan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Great hotel in a great location. The entire hotel and grounds were very beautiful and were surrounded by lush green hills. Food at restaurant had a wide variety and all choices were so delicous. We especially loved the breakfast buffet each morning. Rooms were great for groups and allowed privacy while still sharing common living area. Hotel staff was friendly... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Rebecca V, Thank you so much for your amazing feedback about your stay at the Swissôtel Resort Phuket! We are delighted to read that you have such wonderful memories of your holidays in our resort. Your comments have been forwarded to all respective team and they all thank you very much. Our chef makes sure to propose the best... More 

Lahore
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, pool is superb, staff in the cafe is very friendly and extremely co operative , no Muslim showers are provided in wash rooms, one very important point about its location, this hotel is located 10 mins walk from Kamala beach, the main beach in Phuket is patong beach where all water sports, shopping , variety of restaurants are... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 2
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear alibador, Thank you very much for your great feedback about your stay at the Swissôtel Resort Phuket. We are delighted to read that you and your family had such a great time with us and that you enjoyed so much our Cafe restaurant, as well as our team friendliness. Please be assured that we are taking note of your... More 

Doncaster
1 review
3 of 5 stars Reviewed 1 week ago

If you're wanting a family resort probably a good place but we wanted something quieter the lobby is beautiful and our first impression was better than what we got inside, no problems with stay just lots of children and expensive room.

Review collected in partnership with Swissotel Hotels & Resorts

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Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear 220lauraannp, Thank you for your feedback about your stay at the Swissôtel Resort Phuket. We are truly sorry to read that your expectations for your stay were not all matched. We are indeed very much a family hotel, as being recognized for it on TripAdvisor. We do our best to accommodate every needs though, and we are sorry we... More 

Rotherham
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The Hotel is great for family's not too big, has a great kids club and entertainment for kids also a outside cinema, offers free buses, Serves Lovely fresh food. The place is clean and has beautiful flowers around the hotel, Oir room was a double delux which gives you plenty of room.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear ChrisandNikki1965, Thank you very much for you great feedback about your stay at the Swissôtel Resort Phuket. We are delighted to read that you enjoyed very much our resort as well as our service quality. We believe that our product is a perfect fit for all families thanks to all the service and products we offer for them. We... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Saying at the Swissotel in a 2 bedroom pool access. Spent far too long looking for hotels that could accommodate 2 adults and 2 kids. (15 & 11).So glad I found this hotel. Pool is amazing, still waterlogged! Breakfast buffet is great.Not sure why people complain? Beach is 5 min walk and what a beautiful beach it is. Already planing... More 

Was this review helpful? Yes
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear ChrisandNikki1965, Thank you very much for your amazing feedback about your stay at the Swissôtel Resort Phuket. It is great to read that you had such an amazing time with your family. Our resort is the perfect place, as acknowledged by TripAdvisor users (Top 10 family hotel Thailand), to welcome families! Your kind words have been forwarded to all... More 

Hawke's Bay Region, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed in 2 bedroom suite. We loved it. Enough space for everyone. Rooms clean and tidy. Staff were always happy, friendly and helpful. Loved the pool and the kids loved the slide. Buffet breakfast had a good selection and was tasty. Food was a bit more expensive in resort but the pizzas were good. Overall great stay and would... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Gauderic H, Manager at Swissotel Resort Phuket, responded to this review

Dear Parmac03, Thank you so much for your very kind feedback about your stay at the Swissôtel Resort Phuket. It is a real pleasure to read that you and your family had such an amazing time with us. Your very warm words toward our team are the best reward they can get for their incredible dedication. They constantly do their... More 

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