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Swissotel Resort Phuket

4.0 of 5 100/10 Moo 3, Kamala, Kathu, Phuket 83150, Thailand (Formerly Courtyard by Marriott Phuket at Kamala Beach)
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Swissotel Resort Phuket
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Swissotel Resort Phuket
Swissotel Resort Phuket
Swissotel Resort Phuket
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433 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canberra, Australia
Top Contributor
57 reviews 57 reviews
50 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed yesterday NEW

This place is 3 and half stars at best. Electricity cut out twice during the week of our stay (including once from 9 to 5), the staff won't win any awards - some in fact seemed permanently grumpy - and the amenities are showing its age. But that's a parent problem. From the perspective of my 3 and 1 year... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had booked a different hotel at first, but after arriving late at night in a lizard infested nightmare we quickly fired up the Trivago, found the swissotel near by and went for the door. 10 minutes after booking online, we stood at their reception and naturally the booking had not arrived in their system yet. Turned out the desired... More

Was this review helpful? Yes
Guillaume D, Guest Relations Manager at Swissotel Resort Phuket, responded to this review

Dear Saladb0wl, Thank you so much for your great review about your stay at the Swissôtel Resort Phuket. We are really happy to read that your enjoyed your stay in our resort. Our team members feel very rewarded by your kind words as they are always very dedicated and try their best to fulfill your expectations and even more. As... More

Currajong
1 review
5 of 5 stars Reviewed 6 days ago NEW

As a family of five, we are always somewhat apprehensive when booking a hotel. But our stay was simply everything we hoped it would be, and more! Truly peaceful resort, run by genuinely caring people.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Guillaume D, Guest Relations Manager at Swissotel Resort Phuket, responded to this review

Dear Yolandak210, Thank you so much for your amazing feedback about your stay at the Swissôtel Resort Phuket. We are honored to read that you had such a great time in our resort. We will convey your message to our team members, they will feel very rewarded by your kind words. As you mentioned, our quiet location is the perfect... More

Dubai, United Arab Emirates
Top Contributor
71 reviews 71 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited a while back now but after reading some negative reviews I feel we need to add our positives. This hotel was lovely, rooms are spacious and very well appointed, comfortable and clean. The pool area was lovely and the kids had a great time. We were on the ground floor beside the pool and didn't feel any issues... More

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Guillaume D, Guest Relations Manager at Swissotel Resort Phuket, responded to this review

Dear Fionascot, Thank you so much for your amazing feedback about your stay at the Swissôtel Resort Phuket. We are very happy to read that you enjoyed your stay in our resort ! We are very proud of our lagoon pool, it is definitely a kids' favorite. Our team members feel very rewarded by your kind words as they always... More

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

We went as two families with young kids. The pool was a highlight, as was the Kids World. The breakfast was good with lots of choice for a varied group. We only ate dinner in 2 nights out of 7, as there are better and cheaper options outside the resort. Staff were mostly fine, slightly disorganised. They didn't tell us... More

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Guillaume D, Guest Relations Manager at Swissotel Resort Phuket, responded to this review

Dear Supraja, Thank you so much for your great feedback about your stay at the Swissôtel Resort Phuket. We are really happy to read that you enjoyed our pool, we are really proud of it as well as our Kids' World. We sincerely apologize for the lack of communication about our daily activities, we will keep on working very hard... More

Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

just came back from this hotel today . Its a good place if you need extra room space and have large family .most of its rooms are 2 bedroom and plus . below is my rating Plus - multi room family advanatage , good breakfast , mostly nice staff. Housekeeeping was good . minus - location not on beach ,... More

Was this review helpful? Yes 2
Guillaume D, Guest Relations Manager at Swissotel Resort Phuket, responded to this review

Dear DR_APAC, Thank you so much for your feedback about your stay at the Swissôtel Resort Phuket. Our team members feel very rewarded by your kind words. We sincerely apologize for any lack of communication that might have led to this misunderstanding, we are a 4 star resort. Nonetheless, we are happy to read that you enjoyed our large rooms... More

Perth, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed in the hotel for 10 days at the end of October. Before booking, we carefully read all the latest reviews and were ready for walks to the beach. Also, we hoped the refurbishing project was going well and the rooster wasn’t screaming in the early morning. Unfortunately, chairs in our two-bedroom suite had ugly stains and we had... More

Was this review helpful? Yes 1
Guillaume D, Guest Relations Manager at Swissotel Resort Phuket, responded to this review

Dear Sofia, Thank you so much for your great feedback about your stay at the Swissôtel Resort Phuket, it is an honor to read that you enjoyed your stay in our resort ! We sincerely apologize for the inconvenience in your room, you will be pleased to learn that we are currently working on a refurbishment project that will fix... More

Xiamen, China
Senior Contributor
25 reviews 25 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our stay in the Swissotel resort was a remarkable experience, We made the booking based on availability due to our late decision to take this holiday brake. The choice came out to be the best one made over the last few years. The resort hotel has everything to offer for a family holiday, our kids in the ages of 3... More

Was this review helpful? Yes 2
Guillaume D, Guest Relations Manager at Swissotel Resort Phuket, responded to this review

Dear Eef, Thank you so much for your amazing feedback about your stay at the Swissôtel Resort Phuket. Our team members feel very rewarded by your kind words and we are very happy to learn that your kids had such a great time in our resort. We also believe that our location strikes an happy medium between the quiet place... More

Singapore
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I would reccomend the Swissotel. The pool is a delight, the breakfast choices are great and the rooms are comfortable. The beach is a short walk away and is great for a quiet getaway. Lots of families

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 2
Guillaume D, Guest Relations Manager at Swissotel Resort Phuket, responded to this review

Dear gsmock, Thank you so much for your great review about your stay at the Swissôtel Resort Phuket. We are glad to know that our family-friendly environment and our wonderful lagoon pool were at your convenience ! We would be delighted to host you again for a future stay at the Swissôtel Resort Phuket. Sunny Regards, Guillaume D. Guest Relations... More

Dubai
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

we had a nice time in Swissotel Resort Phuket , we will do it again next year.the problem was we want to go to Patong everyday and we have to pay 1000 BT for transportation , however to stay in Kamala is better and more cleaner than Patong.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Guillaume D, Guest Relations Manager at Swissotel Resort Phuket, responded to this review

Dear Shafikk, Thank you so much for your great feedback about your stay at the Swissôtel Resort Phuket, it is an honor to read that you had a great time in our resort. You are right, our quiet location is the ideal place to relax. We do apologize for any lack of information, there were also shuttles available two times... More

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Additional Information about Swissotel Resort Phuket

Address: 100/10 Moo 3, Kamala, Kathu, Phuket 83150, Thailand (Formerly Courtyard by Marriott Phuket at Kamala Beach)
Location: Thailand > Phuket > Kathu > Kamala
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swissotel Resort Phuket 4*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Travelocity, Priceline, Agoda, HotelTravel.com, Hotels.com, Despegar.com, Asiatravel.com Holdings, Odigeo, TripOnline SA and Tingo so you can book your Swissotel Resort Phuket reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Phuket At Kamala Beach Hotel Kamala
Courtyard Phuket Kamala Beach
Swissotel Resort Phuket Kamala

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