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All 1 Halstead hotels

7 Hotel Diner

4.0 of 5 Hotel   |   London Road | Polhill, Halstead TN14 7AA, England
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7 Hotel Diner
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Ranked #1 of 1 Hotels in Halstead
A recent review
5 of 5 stars reviewed 1 week ago
stephen w Bristol, United Kingdom
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178 reviews from our community

Traveler rating
    49
    58
    34
    23
    14
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34
61
20
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • Any
English first
Bridgwater, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago via mobile

Service charge applied to all transactions including buying a drink at the bar, which I do not believe provided a service worthy of charging for. Just because you are an American diner does not mean you can pretend it's in America for it's service charge. The food, to be fair, was of reasonable quality, with pretty large portion sizes, though... More

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Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

had to stay at Orpington for family party. unhappy with last hotel we stayed at. found 7 diner on the net. great stay .made very welcome, guide dog got the same treatment as we had. will always stay there when in the area again

Was this review helpful? Yes 1
7HD, General Manager at 7 Hotel Diner, responded to this review

What a lovely review to read, I am so glad my staff looked after you well. We will look forward to seeing you when you stay next time See you soon !! More

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

I had booked the room online for a 'special deal' of £35 per night for a single room. On arrival I was told that only the first night qualified for the £35 rate and that the two other nights would be charged at £45 and £50 per night. I was also told that if I cancelled they would still charge... More

Was this review helpful? Yes 1
Rochester, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

14 of us in total went on Saturday 30/08/2014 booked in at 17:30. A large L shaped table, which was OK, to the right of the diner. We had been before in January for my mothers birthday and decided it would be a good venue for my fathers retirement party. The staff are young, friendly, but a little disorganised. We... More

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2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here recently with my husband, daughter, her partner and our grandchild as We were going to a wedding in Halstead. I loved the 50s themed and music. The staff were also very nice and friendly. However the rooms very basic / small with no extra facilities for comfort. Although ironing boards etc on request. Very clean though. Good... More

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7HD, General Manager at 7 Hotel Diner, responded to this review

It appears that there were service issues in the Diner during your stay with us. All food should come straight out to the tables and of course, should be served piping hot. I must apologies that it did not on this occasion. Once our Bar has closed for the evening water should be readily available to customers requesting it, and... More

Kent
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When we arrived, we were ignored at the check in desk for a good ten minutes as the two young females working on reception were both on the telephone. The girl that served us in the restaurant that evening was polite, helpful and friendly. The room itself was very small but was clean and the bed was comfortable, although there... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here due to visiting friends. Staff were very friendly and the Diner very atmospheric. However, the rooms on the front of the building are so noisy from the main road, so if you go, stay at the back. Annoying that if you take your key card out of the switch holder, all the lights go off. Also, being the... More

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7HD, General Manager at 7 Hotel Diner, responded to this review

Thanks so much for your review More

Rednal, United Kingdom
Top Contributor
56 reviews 56 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Lovely double bedroom, warm, cosy and comfortable and fab 50's bathroom which has inspired me to decorate my own! The décor in the dining room was great 50s themed too but the food and service were pretty appalling - 1 hour essentially for a burger and very steep prices. Good location for Brands Hatch and serviceable but not a top... More

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London, United Kingdom
2 reviews
3 of 5 stars Reviewed 3 weeks ago

My husband and I booked a double room as we were attending a family event nearby. Receptionist helpful and booked taxi for us. Room on the small side but I liked the decor and it was clean and sufficient for our needs. A shelf in the shower would be useful as bending was awkward in the small cubicle. I cannot... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Absolutely awful Hotel! On arrival at reception we found a chewing gum chewing receptionist. staff eating a burger and chips at the reception area! Dirty restaurant The room was very small and very smelly! Won't be staying there again😞

Was this review helpful? Yes 2
7HD, General Manager at 7 Hotel Diner, responded to this review

I was very shocked to read you're review but it is so important these issues are brought to my attention. I must apologies, this is not the first impression we want to give our customers. Under no circumstances should staff be eating in or around the Hotel lobby area and I will be dealing with this internally. Thank you for... More

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Additional Information about 7 Hotel Diner

Address: London Road | Polhill, Halstead TN14 7AA, England
Phone Number:
Location: United Kingdom > England > Kent > Sevenoaks District > Halstead
Price Range (Based on Average Rates): $
Hotel Class:4 star — 7 Hotel Diner 4*
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Also Known As:
7 Hotel Diner Halstead, Kent

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