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All 4 Balgowan B&Bs / inns

Granny Mouse Country House

4.0 of 5 Small Hotel   |   Old Main Rd | R103, Balgowan 3275, South Africa
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82%
Ranked #1 of 4 Balgowan B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Udes N Durban, South Africa
  • Reviews (161)
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161 people have reviewed this hotel

Traveler rating
    84
    49
    23
    4
    1
See reviews for
35
100
4
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • German first
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English first
Durban, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

The Granny Mouse Country House has lived up to its reputation for providing great food and excellent service in picturesque surroundings. The only disappointing aspect in an otherwise perfect weekend was the difficulty in accessing a booking at the spa. The express manicures were mediocre :( surely more attention can be paid to making the spa experience unforgettable.

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear Udes Thank you for your recent review on TripAdvisor, we are glad you enjoyed many of the facilities on offer at Granny Mouse. We are so lucky to be in the location we are, it truly does add to the entire experience. I am glad the service and food were to your liking, thank you for sharing your thoughts... More

Sandton, South Africa
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We've been to Granny Mouse a couple of times and we'll keep returning. The setting is beautiful and special, the staff are excellent and go out of their way, the rooms are just so stunning, decorated beautifully. The river facing rooms are highly recommended, huge bathrooms! The food is outstanding, it's really difficult to find fault with this place. A... More

Was this review helpful? Yes 1
GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear GenBas10 Thank you for your recent review on Trip Advisor. It is always lovely to see familiar faces coming back to visit us. The location and setting of Granny Mouse is something hard to describe but I think you have summarized beautifully, the rooms, location, setting and food all contribute to a great over all experience, and we are... More

Glasgow Scotland
Top Contributor
55 reviews 55 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights on our way back to Durban and our flight home to Glasgow at the end of our South African holiday and were blown away by the experience. Our room was river facing and was delightful with one of the biggest bath tubs I have seen in a hotel complete with differnt bath salts or oils... More

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear Bella Thank you for your recent feedback on Granny Mouse Country House and Spa. It helps us greatly to know what are the highs and lows for all of our guests. The rooms and their fireplaces are a real treat in winter and I'm glad you were able to take full advantage. The central location of Granny Mouse to... More

Durban
1 review
4 of 5 stars Reviewed 2 weeks ago

Granny mouse was overall a positive experience. The room are absolutely beautiful and the staff are friendly. The only let down was the fact that I had made a reservation which the front desk confirmed on my arrival, and no table was reserved. The food in the Bistro restaurant was good, not great. The fire places kept us warm and... More

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear Kim Thank you for your recent review on TripAdvisor. We are glad you enjoyed your experience with us. Thank you for the feedback with regards to your booking, we will be sure to look into this and we apologize for this mistake on our part. The Bistro and Eaves (fine dining) restaurant, are quite different, maybe try the Eaves... More

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After booking a special deal online at 15:30 one Sunday after a mix up with our other accommodation I had booked, we arrived to an exceptionally friendly greeting. I left my husband to check us in while someone went to show me where the SPA was, as I had been looking forward to getting a massage. Upon hearing that we... More

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear Shalene Congratulations on your recent marriage, we are so glad that you shared a little of your honeymoon experience with us at Granny Mouse! I am glad that we were able to make it a memorable and enjoyable stay for you. We hope you will visit us again in the near future, perhaps for the anniversary? Warm Regards Sean... More

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

After attending a lunch time function in Pietermaritzburg we needed an overnight stop while en route to Johannesburg. From the time we arrived at the Granny Mouse reception desk until the time we left, we experienced nothing but attention to the finest detail and friendly, professional service! Well done to all concerned!

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear Ross Thank you for your recent review on Trip Advisor. We are so glad you decided to stopover and stay with us and your feedback is greatly appreciated. Granny Mouse is a lovely stop over between for people travelling between Johannesburg and Durban, I am glad you found us! We look forward to seeing you again, perhaps next time... More

Pretoria
1 review
5 of 5 stars Reviewed 2 weeks ago

What a wonderful weekend! Extremely friendly and professional staff. Excellent food, relaxing and a cosy room with the fire burning, chocolates on the bed and curtains drawn every evening. The atmosphere in the hotel itself was also wonderful with lovely orchids and burning lanterns on display. We want to congratulate the whole team . Excellent!

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear Kobus and Martie Thank you for your recent review on Trip Advisor, this is so motivating for the whole Team at Granny Mouse and we appreciate you sharing your experience! You have had a real winter experience with us, enjoying all the beautiful things that describe Granny Mouse in winter; beautiful orchids, warm and cosy rooms with fireplaces and... More

Pereybere
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

My Fiance and I spent a few nights at Granny Mouse during June and I can not begin to explain how much we enjoyed this lovely hotel. From the beginning we were greeted by sweet and generous staff at the reception and restaurant. The river facing rooms are perfectly appointed with simple fireplace, practical lounge area and a super bed... More

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear Blue Maritius Thank you for your recent review on TripAdvisor. Coming from a Hotelier, this is excellent feedback for the Granny Mouse Team. The fireplaces and cozy Deluxe rooms are a firm winter favorite. Food is something we are very passionate about and with new head chef on board, it is great to have feedback such as this about... More

Johannesburg, South Africa
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Well appointed hotel with efficient, courteous, well trained and friendly staff. Very cosy lounges that afford a degree of privacy with log fires to keep out the chill. Electric blankets are switched on by the staff while you are at dinner so that you are greeted by a warm bed on your return. Bath is so comfortable that you do... More

Review collected in partnership with this hotel

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear Eddey Thank you for your recent review on TripAdvisor. The lounges become very popular in the winter months as couples and families huddle around warm fire places and enjoy a lovely cup of something warm or indulge in our winelist... I am also glad to hear that the finer details and touches were noticed, there is nothing quite like... More

Fourways
1 review
5 of 5 stars Reviewed 4 weeks ago

the service at breakfast was not up to standard with the rest of the stay and the dinner. I requested hot milk for my coffee no less than 3 times - by the time that it arrived, my coffee was cold - so it defeated the purpose. Dinner portions too small.

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear Sandi Thank you for your recent review on TripAdvisor, I am glad to hear that you would have liked to stay with us for a little longer. Thank you for your feedback on the restaurant your points raised will be discussed among our Team and used to improve. We hope you had a safe trip back home. Warm Regards... More

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Additional Information about Granny Mouse Country House

Address: Old Main Rd | R103, Balgowan 3275, South Africa
Location: South Africa > KwaZulu-Natal > Balgowan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Granny Mouse Country House 4*
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Also Known As:
Granny Mouse Country House Hotel Balgowan
Granny Mouse Country House South Africa/Balgowan

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Granny Mouse Country House Hotel & Spa in the Natal Midlands Meander offers accommodation as quaint as the name of the hotel implies. Old-world charm, embedded in the foundations of the hotel, complements the rural ambiance and modern comforts of the rooms and venues. This elegant hotel with two restaurants and spa is situated in the picturesque KwaZulu Natal Midlands at the foothills of the uKhahlamba-Drakensberg, one of South Africa’s world heritage sites. Here we offer country hotel hospitality. ... more   less 
Number of rooms
32

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