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Granny Mouse Country House

Certificate of Excellence
Old Main Rd | R103, Balgowan 3275, South Africa
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Granny Mouse Country House
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Granny Mouse Country House
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253 reviews from our community

Traveler rating
    131
    80
    32
    8
    2
See reviews for
53
153
4
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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  • All months
    (253)
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    (89)
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    (53)
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Saffron Walden, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Having had lunch here last year, we decided we would spend a couple of days in luxury before flying to the western cape.The cottages were well appointed and the bathroom was to die for. laundry facilities so quick and efficient and the staff were amazing. The choice for breakfast was superb and the evening meals a joy

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear OrlanB The Team would like to thank you for your kind review and words spoken. we are happy to hear that we could start your trip through RSA on a wonderful note, setting the tone for the rest of the journey ahead. We hope to welcome you home again very soon! Till then, safe travels! Kind regards Sean Granger... More 

Durban, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I always and will always go back to granny mouse because it's the one place we can go to fully relax and forget about the rest of the world! We are OBSESSED... Every single aspect of the entire venue is so well maintained, service is great, food is delicious and rooms you never want to leave! Cannot... More 

Review collected in partnership with this hotel

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear L6619WTmikew The Team would like to thank you for your kind reviews and wonderful words spoken! We take our delivery of service and offerings very serious and it is a pleasure to hear that you are obsessed with our home. Thank you for always returning and we look forward to welcoming you home again very soon! Till then, safe... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Went to the Bistro here for dinner as part of our Midlands Meander: beef medallions and SA red wine to die for, hardly had room for chocolate pudding afterwards! Lovely table service, generator to deal with load shedding, and finished off with coffee in quiet lounge in front of roaring fire before heading back to our B&B. Thoroughly recommended.

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear LeticiaJennings We thank you for your kind review and for taking the opportunity to dine with us whilst staying in the area. We hope to welcome you home again soon, this time staying with us at our Home. Till then, safe travels! Kind regards Sean Granger General Manager More 

Durban, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

What a warm cosy settin, beautiful linen, stunning food and lovely staff. Very central and very family friendly although also suited to couples who are without children. My third time staying here we will definitely be back. The children loved the family cottage and loved the hotel in its entirety and the experience.

Review collected in partnership with this hotel

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear VanessaBlevins The Team would like to thank you for your kind review and words spoken! we are happy to hear that The Family enjoyed their stay for the 3rd time and that the Team delivered on every occasion. We look forward to having you return back to our Home soon! Till then, safe travels! Kind regards Sean Granger General... More 

Contributor
17 reviews 17 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Allow yourself to relax, light the fire and rest. Comfortable beds, little luxuries, good food, great wine list, pretty setting and warm roaring fires. This is a perfect place to escape to and relax in. Hoghly recommend a visit even just as an overnight stop...but you really should stay a bit longer!

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear Acaciapc Thank you for your kind words and review! The Team was thrilled to read your comments and happy to hear that you enjoyed the comfort of our home. We trust that upon your next visit you would be staying longer. Till the next time, safe travels! Kind regards Sean Granger General Manager More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a lovely time at Granny Mouse - our first time to the Midlands. The staff are exceptionally pleasant which makes for a great stay. Friendly, helpful and nothing was too much trouble. Our room was lovely, neat and clean. Granny Mouse is conveniently located to all the attraction sites. I have to say that the food at Granny... More 

Review collected in partnership with this hotel

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear B4675JPjenniferb The Team at the Mouse House would like to thank you for your kind review and words spoken. We are most happy to hear that your stay was to your expectation and that you enjoyed our offerings in our restaurants. We hope to welcome you home again soon! Kind regards Sean Granger General Manager More 

Umhlanga Rocks, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I were very impressed when we arrived. The staff are friendly and exceptionally professional. We were made to feel really special on arrival and nothing was too much trouble for the staff. The rooms are absolutely beautifully decorated and with scented oils burning it was a beautiful sensory experience. We stayed in the deluxe suite and it... More 

Review collected in partnership with this hotel

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear X2778WHkimm The Team would like to thank you for your kind review and words spoken! Being a Family, we are happy to hear that you all enjoyed your time with us, as Family is important to the Mouse House Team. We hope to welcome you back home very soon, until then safe travels! Kind regards Sean Granger General Manager More 

Johannesburg, South Africa
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Everyone has always raved about this place so we decided to book an overnight stay on our way to Durban. We arrived on a day when it was bucketing down. At no time did anyone assist us. No on offered to assist with our luggage. We ordered champagne for our room which I had to call and check on as... More 

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear NiciM2475 The Team thanks you for your review and our sincere apologies for your experience. Certainly this is not the norm at our Home. As we see you are disappointed, we are also disappointed as your review has been posted 5 months later after your stay, which does concern us as to the relativity to your disappointment? Never the... More 

Durban, South Africa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Room very good - staff absolutely amazing, efficient and friendly, food good The only thing we felt would be better was to have a deck with comfy chairs to sit outside to over look the beautiful area around the hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear brianfelicityc The Team thanks you for your kind review and words spoken. We are happy to hear that you enjoyed your stay. Most of our rooms mainly Deluxe Rooms and Deluxe Suites come with decks and chairs so as to enjoy the views from the rooms. The Main Bar and pool deck also has chairs so as to enjoy... More 

Bournemouth, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

From Great food to amazing private rooms, Granny Mouse has everything you will be looking for when you what to relax and have a peaceful stay away from the city. The service was amazing, with the friendly staff helping you with your every need and providing you with any information of the surrounding area you might need. I would highly... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear Danie G The Team wishes to thank you for your kind review and words spoken. We are happy to hear that you enjoyed your stay with us and enjoyed the service provided to you by the Team. We hope to welcome you home again soon! Till the next time, safe travels! Kind regards Sean Granger General Manager More 

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