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Granny Mouse Country House

4.0 of 5 Old Main Rd | R103, Balgowan 3275, South Africa
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Certificate of Excellence 2014
Granny Mouse Country House
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Granny Mouse Country House
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203 reviews from our community

Traveler rating
    107
    61
    28
    6
    1
See reviews for
44
121
4
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
  • All months
    (203)
  • Mar-May only
    (57)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (42)
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Munster
1 review
3 of 5 stars Reviewed yesterday NEW

Having stayed at Granny Mouse many years ago when it was a small, intimate lodge owned by the Poyntons I had high expectations. Maybe one should never try to relive a good experience as you are bound to be disappointed. I cannot fault the hotel in anyway besides the food in the Bistro being below average. Gardens magnificent. Rooms beautiful,... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

Everything was wonderful. Staff very friendly and facilities/rooms are superb. Fine dining dinner was very good and chef Shaun's food was delicious. Impressive wine cellar but no somallier on duty to make recommendations and our waitress was not well trained when it comes to wine serving. Also choice of music in the restuarant was not great paired with the stuffy... More 

Review collected in partnership with this hotel

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear Member Thank you for your kind review! We are happy to hear that you enjoyed the facilities we have on offer and our Chef's handy work! We have 2 restaurants on property with different styles, accommodating for the more fine dining and upmarket palate and the other accommodating for the relaxed bistro style palate. The choices on the menu... More 

Durban, South Africa
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at Granny Mouse for 3 nights to celebrate our wedding anniversary. Despite some cold weather the reception we recieved was warm and inviting. And the resort feels like a english country garden. Our room was stunning with gorgeous river views! the service was excellent and the attention to detail shown by the staff was amazing. From little night time... More 

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear Seetal07 The Team wishes to thank you for your most kind review! We are happy to hear that we could make you special day even that much more enjoyable. Thank you for mentioning the little things that means so much to us and our Guests. It is indeed the little things that matters and makes a stay beyond expectation!... More 

Contributor
13 reviews 13 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We really enjoyed our stay at Granny Mouse, we stayed in a suite and it was very comfortable, the food was also very good at both restaurants and it really provides for a relaxing stay. The only negative were items on our bill from the mini bar which we had not had, but that was removed.

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear Hayley I Thank you for your kind review and words! We are happy to hear that your stay was to your expectation and that you enjoyed our menus from both restaurants! We look forward to welcoming you home very soon! Kind regards Sean Granger General Manager More 

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Did not stay at hotel - but for sure it looked very cosy and charming. We arrived with my elderly mother and aunt for impromptu lunch. Staff could not have been more friendly and helpful. Food was first class, plentiful, well cooked and presented. Enjoyed it so much we have changed our Xmas plans at home and, instead, booked the... More 

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear LeonardS The Team thanks you for your time taken to post your review on our restaurant. We are happy that we could assist and make your afternoon that much more enjoyable. We look forward to seeing you at Christmas lunch on the 25th! Chat soon! Kind regards Sean Granger General Manager More 

Greater Johannesburg, South Africa
1 review
4 of 5 stars Reviewed 2 weeks ago

Unfortunately only had time for a one night stay over.Was absolutely brilliant.Service, meals and accommodation was excellent.We will be returning for a longer visit, with the family. Wifi connection only seemed available from the hotel verandas.

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear Sonyaj876 Thank you for your kind review and words posted! Certainly your stay was too short and we hope to have you stay longer upon your next visit. As for the wifi, we have wifi through the entire property, however Eskom load shedding does play a huge role on this at times. Safe travels till we see you again!... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The entire staff and facilities were excellent the rooms were well thought out, the food was great and the staff was more than welcoming and knew what they were doing, the location is great with everything being within a few minutes drive, I would highly recommend Granny Mouse to anyone.

Review collected in partnership with this hotel

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear Grant R The Team thanks you for your wonderful review and kind words! We are happy to hear that your stay was to expectation and we trust to welcome you back home again soon! Till the next time, safe travels! Kind regards Sean Granger General Manager More 

London, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

We expected a lot - and really didn't get it at all. We were looking forward to a couple of days in an intimate resort situation - with great food, and great ambiance. The reality was somewhat different. This place has grown and grown over the years - and is attracting large conferences - with lots of noisy, and somewhat... More 

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GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear Fred 197800 We thank you for your review. Being a 32 room Hotel, certainly growing from 5 rooms back in 1984, such has only shown over the last 30 years. Conference Guests are also Guests, as like all other Guests staying in any hotel. At our Home, we have 2 restaurants, to which if one is fully booked, the... More 

Pretoria, South Africa
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This guest house is really a wonderful hidden place that needs to be visited. Very comfortable accommodation, great venue for weddings and corporate functions. Food well presented and tasteful. Will I visit this hotel again. Definitely, but hope not to experience Shawn Reinecke at reception again. We did arranged on more than one occasion, over a period of 2 months,... More 

Was this review helpful? Yes 1
GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear Helen de Beer The Team thanks you for your review and the time taken to post as such. However, as much as we appreciate your comments and enjoying the Hotel, being from the industry we wonder why you would not appreciate a property and Front Office Manager that looks out for our Guests? After all, it is the Managers... More 

Pretoria, Gauteng, South Africa
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

During our recent trip through the Midlands, we on the spur of the moment decided to stay over. Granny Mouse met all our expectations! The attention to detail in decor, catering, guest relations were phenomenal! We will most certainly recommend them and return ourselves.

Review collected in partnership with this hotel

Was this review helpful? Yes
GrannyMouse01, General Manager at Granny Mouse Country House, responded to this review

Dear Trip Advisor Member We thank you for your kind words and review! Certainly, we love spoiling our Guests and happy to hear that you enjoyed all the offerings we have. Safe travels till the next time we meet! Kind regards Sean Granger General Manager More 

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Additional Information about Granny Mouse Country House

Address: Old Main Rd | R103, Balgowan 3275, South Africa
Location: South Africa > KwaZulu-Natal > Balgowan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Granny Mouse Country House 4*
Number of rooms: 32
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Also Known As:
Granny Mouse Country House Hotel Balgowan
Granny Mouse Country House South Africa/Balgowan

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