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All 2 Rutherford hotels

Mercure Maitland

4.0 of 5 Motel   |   11 Denton Park Drive, Rutherford, Maitland, New South Wales 2320, Australia
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Mercure Maitland
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74%
Ranked #1 of 2 hotels in Rutherford
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
boozybub Sydney, Australia
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138 people have reviewed this hotel

Traveler rating
    29
    68
    35
    6
    0
See reviews for
31
54
15
34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Top Contributor
70 reviews 70 reviews
32 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just stopping for the one night we found this place to be very convenient and easy to find. Close to lots of eateries with a pub right next door...walking distance. Huge room and bathroom, very clean. Reception staff very pleasant and helpful. Would stay here again anytime. Breakfast was included and full buffet style, staff very nice.

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Sydney/Melbourne
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A last minute decision to spend a night in the Hunter Valley left us scrambling for options which were affordable, available and didn't require a 2 night minimum. With the new Hunter Valley Expressway, the Mercure is now only 30 minutes from Ponkolbin so a nice easy trip. The manager was helpful and accommodating, the rooms spacious and the bathrooms,... More

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RenaT_23, Manager at Mercure Maitland, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Maitland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Too bad. This is the 5th hotel we have stayed at on our road trip of NSW and the first negative experience so far. The rooms are fairly nice and the property appears well maintained but garbage was left in the room from previous guests. The rooms don't have microwaves so we asked at reception. The reception was not accomodating... More

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Surfers Paradise, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We arrived at the Mercure Maitland around 11.45pm with 5 adults, no booking and extremely tired. Reception was closed but we tried the phone number on the door anyway. The lady who answered got up from her bed, found us three lovely rooms and could not do enough to make our stay comfortable. All rooms were spotlessly clean, well appointed... More

Was this review helpful? Yes 1
RenaT_23, Manager at Mercure Maitland, responded to this review

Dear Wilma, We very much appreciate your comments regarding your stay at the Mercure Maitland. It is always a pleasure to receive positive feedback. You were a pleasure to deal with and I was more than happy to help you out, even though I did not look my best at the time of your arrival. Thank you again for sharing... More

Australia
Senior Contributor
45 reviews 45 reviews
39 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Mercure Maitland is a pretty good hotel, I was pleasantly surprised. There are not many negatives to speak about but a lot of positives. The rooms are an adequate size. The room itself is fairly modern but the bathroom looks like it’s been renovated more recently than the room – not saying there is anything wrong with the room.... More

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RenaT_23, Manager at Mercure Maitland, responded to this review

Dear Le Club Member, Thank you for your feedback. Sounds like you stayed in a heavy period and that would have been the only available room at the time. These types of rooms are still considered to be standard rooms the only difference is that they do not have enclosed shower screens and extra shelving. I am sorry you feel... More

Sydney, Australia
1 review
4 of 5 stars Reviewed March 11, 2014

Room was very comfortable, clean & tidy, good outlook, comfortable bed, good size frig and bathroom. Car parked right outside the door which I like. Reception staff lovely and helpful. Good breakfast selection and topped up regularly. Close to Tavern for drinks, lunch and dinner. Handy to Wineries and best of all, Rover coaches picked us up from Hotel to... More

Review collected in partnership with Accorhotels.com

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RenaT_23, Manager at Mercure Maitland, responded to this review

Dear Carolyn, Thank you for your lovely feedback. We are so pleased you enjoyed your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Burleigh Heads, Australia
Top Contributor
255 reviews 255 reviews
47 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed February 1, 2014

The Mercure Maitland is a clean resort, with comfortable rooms, all the basics, and a pool and conference facility available. I've stayed a couple of times when doing business in and around Maitland and usually get a good night's sleep (when I can avoid the ravenous mosquitos in the room!) Good food options close by with the Bradford Hotel just... More

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RenaT_23, Manager at Mercure Maitland, responded to this review

Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Maitland. Regarding your issues with mosquitos, we do supply insect spray in the rooms should you need to use on your next visit. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff... More

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Additional Information about Mercure Maitland

Also Known As:
Bradford Hotel Maitland
Mercure Maitland Rutherford
Address: 11 Denton Park Drive, Rutherford, Maitland, New South Wales 2320, Australia
Location: Australia > New South Wales > Greater Newcastle > Maitland > Rutherford
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Rutherford
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Maitland 4*
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