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All 5 Bijilo hotels

Coco Ocean Resort and Spa

4.5 of 5 Resort   |   1 Bamboo Drive | Kombo Coastal Road, Bijilo, Gambia
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Coco Ocean Resort and Spa
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Ranked #1 of 5 Hotels in Bijilo
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed January 21, 2012
LuluSomerset Somerset
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274 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Coco Ocean Resort and Spa
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Somerset
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 21, 2012

We chose The Gambia for guaranteed sunshine in January and looked at the Trip Advisor comments before choosing Coco Ocean. We weren't disappointed. We were given a welcome drink upon arrival and introduced to the hotel and its facilities. We had decided not to upgrade from the standard room which was extremely spacious with a huge bed, 2 sofas, large... More 

Was this review helpful? Yes 2
Abdallah E, General Manager at Coco Ocean Resort and Spa, responded to this review

Your opinion is a great value for us; we thank you for sharing your experience from you last visit, We look forward to welcome you again in our hotel. Abdallah Elias- General Manager Coco Ocean Resort and Spa More 

Monaco-Ville, Monaco
Top Contributor
325 reviews 325 reviews
314 hotel reviews
485 helpful votes 485 helpful votes
5 of 5 stars Reviewed January 20, 2012

I checked the major hotels in the Banjul region and would rank them in this order: Coco Ocean, Ngala Lodge, Sheraton, Bairaka. The Coco Ocean is the only one worth a trip for demanding travellers. The service and food are excellent. The design is pleasant, a mixture of Moroccan-oriental and design hotel. The view over the beach and the sunset... More 

Was this review helpful? Yes 1
Abdallah E, General Manager at Coco Ocean Resort and Spa, responded to this review

Your opinion is a great value for us; we thank you for sharing your experience from you last visit, We look forward to welcome you again in our hotel. Abdallah Elias- General Manager Coco ocean Resort and Spa More 

England, UK
Contributor
13 reviews 13 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 19, 2012

Stayed 11 nights in January in one of the deluxe suites. All the good things have been said about this hotel by other reviewers: spacious rooms, lovely grounds, excellent food, friendly staff etc. We liked the absence of noisy entertainment in the evenings. We were impressed by the efficiency and knowledge of the reception staff. Only one thing really spoilt... More 

Was this review helpful? Yes 2
Abdallah E, General Manager at Coco Ocean Resort and Spa, responded to this review

Your opinion is a great value for us; we thank you for sharing your experience from your last visit. My sincere apology for the incident at the swimming pool, we will be reinforcing the presence Around the pool to better control the access. What happened is against our policy and the information given by our receptionist is not correct. Your... More 

Bury Lancashire
Contributor
13 reviews 13 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 18, 2012

Just returned from a Christmas/New Year break at this hotel and its as good as ever. Good staff, Great food, Clean and most of all quiet. This Hotel is not suitable for children as there is nothing for them to do. No water slides, No Childrens club etc etc. The hotel is on a great beach and that is it.... More 

Was this review helpful? Yes 1
Abdallah E, General Manager at Coco Ocean Resort and Spa, responded to this review

Your opinion is a great value for us; we thank you for sharing your experience from you last visit. We look forward welcoming you again in our hotel Abdallah Elias- General manager Coco Ocean Resort and spa More 

Vienna
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 18, 2012

I thought about the rating of this hotel for a long time but finally I decided "average" as I have got my mastercard bill.... we were charged EUR 65.85 for an amount of originally EUR 50 which the hotel offered us for keeping our room on the departure day till the evening. As Mastercard needs the amount in British Pound... More 

Was this review helpful? Yes 1
Abdallah E, General Manager at Coco Ocean Resort and Spa, responded to this review

Your opinion is a great value for us; we thank you for sharing your experience from your last visit. For all the credit card payments there is a percentage fee that varies between 5% to 6.8% depending on the credit card type. Feel free to send me your scanned bill to my email address; gm@cocoocean.com and will be more than... More 

london
Top Contributor
62 reviews 62 reviews
40 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 9, 2012

We didn't stay at this hotel but bought a very expensive (but very very good) boat trip from them. The cost of the trip was around £300 which in Dalasi's is a wedge of cash around 2 inches thick - we'd never carry it with us. So to be charged a 5% handling fee for using a credit card stuck... More 

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Freiburg im Breisgau, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 7, 2012

The hotel gives you a wonderful romantic first impression. Nice atmosphere and phantastic and clean beaches. The rooms are large, but the general standard is not that of a 5 star resort which it claims to be - I would rather rate it as 3 to 4. As The Gambia is a high risk malaria area it would be nice... More 

Was this review helpful? Yes 3
Abdallah E, General Manager at Coco Ocean Resort and Spa, responded to this review

Your opinion is a great value for us; we thank you for sharing your experience from your last visit. For all the credit card payments there is a percentage fee that varies between 5% to 6.8% depending on the credit card type. Our management team is working currently on upgrading the service level through intensive training, by starting from the... More 

CUMBRIA
Top Contributor
185 reviews 185 reviews
39 hotel reviews
272 helpful votes 272 helpful votes
5 of 5 stars Reviewed December 31, 2011

we have just returned from our annual holiday in The Gambia. we usually stay in the Kairiba, however on this occasion they were full so we managed to get the last room in the Coco Ocean, and what a gem! We travel as a family with our 15 year old girl so we always book a larger room so she... More 

Was this review helpful? Yes 7
Abdallah E, General Manager at Coco Ocean Resort and Spa, responded to this review

Your opinion is a great value for us; we thank you for sharing your experience from your last visit. We look forward welcoming you again in our hotel Abdallah Elias- General manager Coco Ocean Resort and spa More 

Northern Ireland, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 29, 2011 via mobile

Just returned from two weeks in this hotel. Have to say that the facilities and staff were lovely and really first class. Only problem and for me, a big problem, was the noise coming from the reception area every night. Our room was a junior dome suite based above the reception area and every noise was magnified by the high... More 

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London
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed December 23, 2011

We spent an idyllic fortnight at the Coco Beach over Christmas 2010, when the UK was snowed in! We had temperatures in the high 20s and low 30s, a constant breeze from off the sea making the heat very bearable. One needed Factor 30 sunscreen at least, even if sitting under the parasols. The hotel design and architecture were a... More 

Was this review helpful? Yes 4
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Additional Information about Coco Ocean Resort and Spa

Address: 1 Bamboo Drive | Kombo Coastal Road, Bijilo, Gambia
Location: Gambia > West Coast Division > Bijilo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Coco Ocean Resort and Spa 4.5*
Number of rooms: 89
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Also Known As:
Coco Ocean Hotel Bijilo
Coco Ocean Resort And Spa Gambia/Bijilo

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