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Coco Ocean Resort and Spa

Certificate of Excellence
1 Bamboo Drive | Kombo Coastal Road, Bijilo, Gambia
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Coco Ocean Resort and Spa
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Ranked #1 of 5 Hotels in Bijilo
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 13, 2012
VK7212 London, United Kingdom
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291 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Coco Ocean Resort and Spa
See the most recent reviews
London, United Kingdom
1 review
5 of 5 stars Reviewed March 13, 2012

My wife, two year old daughter and I have just stayed at the hotel for seven days. We chose The Gambia for three reasons 1.Because of recommendation 2.Because we wanted a hot beach holiday in feb/march and we didn’t want to spend a fortune on an ordinary room and expensive food in the Caribbean when our sterling would go a... More 

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San Francisco, California
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 3, 2012

We wanted a beach holiday in the middle our West African trip to counter balance the big cities of Accra and Dakar. All signs pointed to The Gambia because of our schedule and the lack of flights going anywhere else. We are not the package resort type and it quickly became obvious that the Gambian market is pretty much "owned"... More 

Was this review helpful? Yes 2
kent
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed February 20, 2012

We stayed in the Coco Ocean for several days in early February.Overall the hotel is in good condition with pleasant staff. But in my opinion it's not 5 star for sure. Firstly be warned about paying your bill by credit card. They converted mine into UK pounds at an appaling rate and then added a 3% surcharge!! On the day... More 

Was this review helpful? Yes 5
Coco Ocean M, General Manager at Coco Ocean Resort and Spa, responded to this review

Thank you for the time spent in writing your review, your opinion is a great value for us. All the constructive points will be taken into consideration, As for the payments done by credit card, it is true there are 3% charges on each transaction. Looking forward to welocome you again in Gambia and in our hotel. More 

Southampton
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 18, 2012

This hotel ticked all our boxes.if your looking for a quite classy hotel with great rooms and spa your going to the right place.You can walk for miles along the beach.Yes you get approached by the locals most of which are trying to get you to go to there bar for a drink. since the Sherton hotel got made fully... More 

Was this review helpful? Yes 4
Coco Ocean M, General Manager at Coco Ocean Resort and Spa, responded to this review

Thank you for the time spent to write your review. Your opinion is a great Value for us; your constructive feedback will be taken into consideration, looking forward to welcome you again in Gambia and in Coco Ocean. More 

UK
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed February 14, 2012

This is the second time we have visited this hotel and not a lot has changed in a year. Reception was not good - staff are curt and not particularly friendly or welcoming or helpful. The rooms are lovely and wifi worked in the room (Room 34). The room boy was delightful as were the evening boys one the occassions... More 

Was this review helpful? Yes 3
Coco Ocean M, General Manager at Coco Ocean Resort and Spa, responded to this review

Thank you For the time you have spent writing your review, your opinion is very important to us. Please note that the hotel was concerned about your bad experience during your holiday in our property and this is why, via Gambia experience the hotel accepted to take the refund on his expenses. A new management team was recruited for the... More 

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 12, 2012

Returned on 27th January from a 10 day break at Coco Ocean. We have previously stayed at the Kairaba but decided on a change this year because beach erosion at the Kairaba has removed a lot of the attraction of staying there. We were not disappointed, the beach at Coco Ocean is superb with no erosion problems. The sunbathing facilities... More 

Was this review helpful? Yes 4
East Molesey, United Kingdom
Top Contributor
120 reviews 120 reviews
52 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed February 7, 2012

Coco Ocean is an excellent reort hotel in most respects - situated on the vast expanse of uncrowned beach at Bijilo, about 2 miles away from the busy tourist town of Kololi. However it should be noted that it is half an hour's walk or a 10 minute(£1.50) taxi ride away from the restaurant & shopping area of the Senegambia... More 

Was this review helpful? Yes 3
Dorset
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 6, 2012

Just returned from a 2 centre holiday in The Gambia, 1st week at Coco Ocean and 2nd week at Ngala Lodge. Had a wonderful time at Coco. Our suite was a Junior Suite with a fantastic view over the resort and Atlantic. We were B & B, so enjoyed the excellent hotel cuisine and also able to eat out (twice... More 

Was this review helpful? Yes 1
Norfolk, England
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 1, 2012

We have just returned from a week at Coco Ocean Resort. We stayed in a Bamboo Suite and could not fault it except for the absence of a shower screen as mention before. The staff were all friendly and helpful. We did have a problem with our safe in the room and the General Manager dealt with it straight away.... More 

Was this review helpful? Yes 1
manchester
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed January 31, 2012

Stayed for a week at the start of Jan 2012. Upon arrival, we were well looked after and the front desk staff were very attentive and checked us in with no problems. We were then taken to our room..... When we booked the trip, we looked on the hotel website and all of the shots were clearly taken when it... More 

Was this review helpful? Yes 3
Abdallah E, General Manager at Coco Ocean Resort and Spa, responded to this review

Your opinion is a great value for us; we thank you for sharing your experience from your last visit. Every room in our hotel has its own identity and different style. Our decoration is based on the colonial style with an Andalusian touch. In our hotel, we have 17 painters that work seven days a week to maintain our hotel.... More 

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