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All 5 Bijilo hotels

Coco Ocean Resort and Spa

4.5 of 5 Resort   |   1 Bamboo Drive | Kombo Coastal Road, Bijilo, Gambia
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Coco Ocean Resort and Spa
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Ranked #1 of 5 Hotels in Bijilo
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed February 6, 2012
efs_david2 Dorset
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268 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Coco Ocean Resort and Spa
See the most recent reviews
Dorset
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 6, 2012

Just returned from a 2 centre holiday in The Gambia, 1st week at Coco Ocean and 2nd week at Ngala Lodge. Had a wonderful time at Coco. Our suite was a Junior Suite with a fantastic view over the resort and Atlantic. We were B & B, so enjoyed the excellent hotel cuisine and also able to eat out (twice... More 

Was this review helpful? Yes 1
Norfolk, England
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 1, 2012

We have just returned from a week at Coco Ocean Resort. We stayed in a Bamboo Suite and could not fault it except for the absence of a shower screen as mention before. The staff were all friendly and helpful. We did have a problem with our safe in the room and the General Manager dealt with it straight away.... More 

Was this review helpful? Yes 1
manchester
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed January 31, 2012 via mobile

Stayed for a week at the start of Jan 2012. Upon arrival, we were well looked after and the front desk staff were very attentive and checked us in with no problems. We were then taken to our room..... When we booked the trip, we looked on the hotel website and all of the shots were clearly taken when it... More 

Was this review helpful? Yes 3
Abdallah E, General Manager at Coco Ocean Resort and Spa, responded to this review

Your opinion is a great value for us; we thank you for sharing your experience from your last visit. Every room in our hotel has its own identity and different style. Our decoration is based on the colonial style with an Andalusian touch. In our hotel, we have 17 painters that work seven days a week to maintain our hotel.... More 

Guernsey
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 30, 2012

Just returned from a week at Coco Ocean. I have never written a review before and never complained before, but here is our experience: We arrived the day after the new Gambian President's inaugeration party at the hotel, so maybe that was why we were messed about at check-in. If they had just told us to go away and have... More 

Was this review helpful? Yes 4
Abdallah E, General Manager at Coco Ocean Resort and Spa, responded to this review

Your opinion is a great value for us; we thank you for sharing your experience from your last visit, Looking forward welcoming you again in our hotel. Your comments are highly appreciated and actions will be taken to improve the situation More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 28, 2012

We have just returned from a 2 week holiday in The Gambia with our first 10 days at Coco Ocean. The Hotel and staff are both of a very high standard with excellent food (although it does get a bit too much (I was craving simple food) every night - easy enough to go into the local town though). However... More 

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Somerset
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 21, 2012

We chose The Gambia for guaranteed sunshine in January and looked at the Trip Advisor comments before choosing Coco Ocean. We weren't disappointed. We were given a welcome drink upon arrival and introduced to the hotel and its facilities. We had decided not to upgrade from the standard room which was extremely spacious with a huge bed, 2 sofas, large... More 

Was this review helpful? Yes 2
Abdallah E, General Manager at Coco Ocean Resort and Spa, responded to this review

Your opinion is a great value for us; we thank you for sharing your experience from you last visit, We look forward to welcome you again in our hotel. Abdallah Elias- General Manager Coco Ocean Resort and Spa More 

Monaco-Ville, Monaco
Top Contributor
318 reviews 318 reviews
307 hotel reviews
473 helpful votes 473 helpful votes
5 of 5 stars Reviewed January 20, 2012

I checked the major hotels in the Banjul region and would rank them in this order: Coco Ocean, Ngala Lodge, Sheraton, Bairaka. The Coco Ocean is the only one worth a trip for demanding travellers. The service and food are excellent. The design is pleasant, a mixture of Moroccan-oriental and design hotel. The view over the beach and the sunset... More 

Was this review helpful? Yes 1
Abdallah E, General Manager at Coco Ocean Resort and Spa, responded to this review

Your opinion is a great value for us; we thank you for sharing your experience from you last visit, We look forward to welcome you again in our hotel. Abdallah Elias- General Manager Coco ocean Resort and Spa More 

England, UK
Contributor
13 reviews 13 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 19, 2012

Stayed 11 nights in January in one of the deluxe suites. All the good things have been said about this hotel by other reviewers: spacious rooms, lovely grounds, excellent food, friendly staff etc. We liked the absence of noisy entertainment in the evenings. We were impressed by the efficiency and knowledge of the reception staff. Only one thing really spoilt... More 

Was this review helpful? Yes 2
Abdallah E, General Manager at Coco Ocean Resort and Spa, responded to this review

Your opinion is a great value for us; we thank you for sharing your experience from your last visit. My sincere apology for the incident at the swimming pool, we will be reinforcing the presence Around the pool to better control the access. What happened is against our policy and the information given by our receptionist is not correct. Your... More 

Bury Lancashire
Contributor
13 reviews 13 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 18, 2012

Just returned from a Christmas/New Year break at this hotel and its as good as ever. Good staff, Great food, Clean and most of all quiet. This Hotel is not suitable for children as there is nothing for them to do. No water slides, No Childrens club etc etc. The hotel is on a great beach and that is it.... More 

Was this review helpful? Yes 1
Abdallah E, General Manager at Coco Ocean Resort and Spa, responded to this review

Your opinion is a great value for us; we thank you for sharing your experience from you last visit. We look forward welcoming you again in our hotel Abdallah Elias- General manager Coco Ocean Resort and spa More 

Vienna
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 18, 2012

I thought about the rating of this hotel for a long time but finally I decided "average" as I have got my mastercard bill.... we were charged EUR 65.85 for an amount of originally EUR 50 which the hotel offered us for keeping our room on the departure day till the evening. As Mastercard needs the amount in British Pound... More 

Was this review helpful? Yes 1
Abdallah E, General Manager at Coco Ocean Resort and Spa, responded to this review

Your opinion is a great value for us; we thank you for sharing your experience from your last visit. For all the credit card payments there is a percentage fee that varies between 5% to 6.8% depending on the credit card type. Feel free to send me your scanned bill to my email address; gm@cocoocean.com and will be more than... More 

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Additional Information about Coco Ocean Resort and Spa

Address: 1 Bamboo Drive | Kombo Coastal Road, Bijilo, Gambia
Location: Gambia > West Coast Division > Bijilo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Coco Ocean Resort and Spa 4.5*
Number of rooms: 89
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Also Known As:
Coco Ocean Hotel Bijilo
Coco Ocean Resort And Spa Gambia/Bijilo

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