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Jambuluwuk Resort Batu

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Jl. Trunojoyo 99, Batu, Batu 65312, Indonesia
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1 room 1 adult
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Jambuluwuk Resort Batu
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115 Reviews from our TripAdvisor Community

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Hong Kong, China
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed there for 2 nights with my family in the beginning of the year. It's a big area with many resorts, but don't look a bit like the cover photo here. In terms of cleanliness, more work need to be improved. Perhaps is due to the interior design of wood that makes it looks dusty. The pots and pans provided... More 

Helpful?
Thank chicwallgazer
GM_JambuluwukBatu, General Manager at Jambuluwuk Resort Batu, responded to this review

Dear chicwallgazer Warm greeting from Jambuluwuk Batu Village Resort, Thank you for taking the time to share your feedback on TripAdvisor following your recent visit to Jambuluwuk Batu Village Resort. Your valuable feedback is very important for us to continuously improve all aspects of our service and standard quality. We extremely apologize that your experience during your stay did not... More 

Surabaya, Indonesia
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great and Spacious Resorts Pros : + Big and Spacious rooms and dining area + Dining area is complete with plates, cutlery, stove and even pans. + Free Wifi (though being in remote area you can't expect decent internet speed) + Friendly staff, albeit less well informed (see cons) + Good price for 5 stars resorts (if purchased without breakfast)... More 

Helpful?
1 Thank HarpaX
GM_JambuluwukBatu, General Manager at Jambuluwuk Resort Batu, responded to this review

Dear HarpaX Warm greeting from Jambuluwuk Batu Village Resort, Thank you for taking the time to share your feedback on TripAdvisor following your recent visit to Jambuluwuk Batu Village Resort. Your valuable feedback is very important for us to continuously improve all aspects of our service and quality standard. I am pleased to read that you were satisfied with services... More 

Vancouver, Canada
Level Contributor
102 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Ideally located in the upper Batu for tranquility but easily accessible. 10 - 15 ride from alun-alun Batu. We had a cottage of three bedrooms; each room equipped with itsown bathroom. Room size is biiig but with two single beds in each room it seems like a waste of space (they could do two queens and there'd still be lots... More 

Helpful?
Thank Van007
GM_JambuluwukBatu, General Manager at Jambuluwuk Resort Batu, responded to this review

Dear Van007 Warm greeting from Jambuluwuk Batu Village Resort, Thank you for staying and related comments you have recently stayed at Jambuluwuk Batu Village Resort. We are very pleased to know that you enjoyed your stay at our resort, with glad and sincere to serve you and we always keep our quality service with hospitality. We look forward to coming... More 

Surabaya, Indonesia
1 review
4 of 5 stars Reviewed 4 weeks ago

Clean Cozy Room, Nice View, natural. a secure resort. prize is a bit High but it's worth the price. food is in general, but the entertainment and sport is good. you should visit and take a few day off with the family to relaxed and enjoy your quality time together.

Review collected in partnership with this hotel

Helpful?
Thank Agung Heryan W
GM_JambuluwukBatu, General Manager at Jambuluwuk Resort Batu, responded to this review

Dear Agung Heryan W Warm greeting from Jambuluwuk Batu Village Resort, Thank you for staying and related comments you have recently stayed at Jambuluwuk Batu Village Resort. We are very pleased to know that you enjoyed your stay at our resort, with glad and sincere to serve you and we always keep our quality service with hospitality. We look forward... More 

Jakarta, Indonesia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We started our year-end family holiday by visiting Batu after Christmas, and again we stayed at Jambuluwuk. This time we chose the 4 bedrooms Villa Gedong Agung. We arrived at the hotel after dinner, checking in process is so fast, and when we enter the villa Gedong Agung, wow, the view was spectacular and the weather was so cool. The... More 

Review collected in partnership with this hotel

Helpful?
Thank Novalynda
GM_JambuluwukBatu, General Manager at Jambuluwuk Resort Batu, responded to this review

Dear Novalynda Warm greeting from Jambuluwuk Batu Village Resort, Thank you for staying and related comments you have recently stayed at Jambuluwuk Batu Village Resort. We are very pleased to know that you enjoyed your stay at our resort, with glad and sincere to serve you and we always keep our quality service with hospitality. We look forward to coming... More 

Surabaya
Level Contributor
141 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed January 4, 2016 via mobile

What can I say. This place is amazing. With great views and great architecture, it offers a delightful stay. One thing to keep in mind. It's amazingly big, so you have to bring along a car to walk around. The pool is quite luxurious. We went there for a church camp and they offered great service. Would not hesitate to... More 

Helpful?
Thank Michaelgunawan94
GM_JambuluwukBatu, General Manager at Jambuluwuk Resort Batu, responded to this review

Dear Michaelgunawan94 Warm greeting from Jambuluwuk Batu Village Resort, Thank you for staying and related comments you have recently stayed at Jambuluwuk Batu Village Resort. We are very pleased to know that you enjoyed your stay at our resort, with glad and sincere to serve you and we always keep our quality service with hospitality. We look forward to coming... More 

1 review
3 of 5 stars Reviewed January 3, 2016

The facility is not balance with the price. Our room smells like drainage. The taste of the food was horrible and lots of flies flying all over the food. Customer service is good, and they are friendly.

Review collected in partnership with this hotel

Helpful?
Thank Vicky K
GM_JambuluwukBatu, General Manager at Jambuluwuk Resort Batu, responded to this review

Dear Vicky K Warm greeting from Jambuluwuk Batu Village Resort, Thank you for taking the time to share your feedback on TripAdvisor following your recent visit to Jambuluwuk Batu Village Resort. Your valuable feedback is very important for us to continuously improve all aspects of our service and quality standard. I am pleased to read that you were satisfied with... More 

1 review
1 of 5 stars Reviewed January 2, 2016 via mobile

We are very dissapointed with consistency of service. We specifically asked for a room cleaning at 1 PM before we left. When we came back, the rooms were still messy. We had to complained when we got back (6 PM) to get them to clean. In our opinion, 6.000.000 a day is not worth it.

Helpful?
Thank didid2016
GM_JambuluwukBatu, General Manager at Jambuluwuk Resort Batu, responded to this review

Dear Didid2016 Warm greeting from Jambuluwuk Batu Village Resort, With pleasure and our sincere to serve you and we always keep our quality service with hospitality, make you relax, happy, safe and comfortable. We extremely apologize that your experience during your stay did not meet your expectations, please allow me to express my sincerest apologize for the inconvenience caused. We... More 

Travelers are raving about these Batu hotels

Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed December 15, 2015

This resorst has a beautiful view of batu landscape and completed facility for family vacation like swimming pool, sport etc.. Just only slowly response from customer services when we requested something about facilities.

Helpful?
Thank Rochman H
GRO_Batu, Guest Relations Manager at Jambuluwuk Resort Batu, responded to this review

Dear Rochman H Warm greeting from Jambuluwuk Batu Village Resort, Thank you for staying and related comments you have recently stayed at Jambuluwuk Batu Village Resort. We are very pleased to know that you enjoyed your stay at our resort, with glad and sincere to serve you and we always keep our quality service with hospitality. Please accept a sincere... More 

Jakarta, Indonesia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 6, 2015 via mobile

Nice and tranquill villa. Located up in the hills, 2km from Batu City Centre heading to "pujon" waterfalls. The villa based on 3 and 4 bedrooms, with garden surrounded. Very suitable for family with children, kids and friends. Each room has its bathroom, standing shower, clean and dry (tower is limited so bring more). Some equipments are chargeable (such as... More 

Helpful?
Thank Rosa S
GRO_Batu, Guest Relations Manager at Jambuluwuk Resort Batu, responded to this review

Dear Rosa S Warm greeting from Jambuluwuk Batu Village Resort, Thank you for your stay and comments related your recent stay at Jambuluwuk Batu Village Resort . We are glad to know that you are enjoy your stay at our resort, with pleasure and our sincere to serve you and we always keep our quality service with hospitality We look... More 

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