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All 3 Utuado hotels

Casa Grande Mountain Retreat

Road 612, Km. 0.3 | Barrio Caonillas, Utuado 00641, Puerto Rico
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Casa Grande Mountain Retreat
Ranked #1 of 3 hotels in Utuado
Certificate of Excellence 2014
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356 people have reviewed this hotel

Traveler rating
    164
    119
    42
    23
    8
See reviews for
55
198
15
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Orangecity
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The mountains and nature around was lovely no daught about that. I stood one week. Pricey!! And my top cover blanket was stained. Was hot in room, Disappointed! No wifi!! My sisters earrings Was missing after leaving them on a table in the room. Food was ok. Nothing special!! Servers was nice. Everything was so far to do anything. Pool... More

Was this review helpful? Yes
Founder-Director, Owner at Casa Grande Mountain Retreat, responded to this review

Thank you for sharing your impressions with us. The reviewer availed herself of our Tripadvisor special paying for three nights and getting the fourth night free, reducing the nightly rate from $126 to $94.50. The offending bedspread was immediately replaced with a new one. Our apologies for not noticing the promblem. In summer the guest rooms are definitely warm during... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Other than not being able to connect to wifi or calls being dropped , my favorite earring which I've owned for more than 6 years were stollen when cleaning staff left the room . Never again !!!! I did speak to owner and he said : he could not compensate me because he then would be calling his staff :... More

Was this review helpful? Yes 1
Founder-Director, Owner at Casa Grande Mountain Retreat, responded to this review

I met with the housekeeping staff after the reviewer advised us of the missing earrings and I was assured that they were not involved in any wrongdoing. I believe the earrings were misplaced or lost by the reviewer. Nevertheless, I sent the reviewer a letter offering her a free night stay at the retreat if and when she returns to... More

West Bloomfield, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Me and my wife had a very nice 2 night stay. We were in room 10 which had a great view of the mountains and valley. The road by the unit was a little bothersome but not many cars go by, you can enjoy the sound of the river and Coqui . Even though there is no a\c it wasn't... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014

Very nice place to relax and disconnect from daily routine. Nature beauties within. Delicious food in a cozy restaurant. Very nice people. Highly recommended if you wish to pamper and endulge yourself enjoying the beautiful and peaceful view full of plants, flowers, palm trees. Excellent offering a good price

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Jasper, Indiana
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 24, 2014

Located along VERY curvy mountain roads (might get car sick driving along them), Casa Grande was a beautiful mountain retreat. Options for breakfast and dinner (not included). Wifi was very poor. Friendly staff! Very clean and updated rooms and bathrooms. Very nice pool. Options for massage and yoga class. Also they have board games to play. No air conditioning, leaving... More

Was this review helpful? Yes 1
Founder-Director, Owner at Casa Grande Mountain Retreat, responded to this review

There's no a/c as it is our intention to provide a natural setting. WiFi is available but not at thigh speed because of our remote location. Of 350 reviews we've only received a few comments about bugs. We're very glad you enjoyed the beautiful setting, the friendly staff, the general cleanliness, the upgraded guest quarters and the swimming pool. More

Madison, Wisconsin
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed May 21, 2014

This place is remote, which is nice, but the experience was not something I would drive out of my way to experience again. The food was nothing to write home about. The room was clean and pleasant. I will second other reviewers in noting that the shower was better than elsewhere in PR. However, the walls offer no sound privacy.... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 11, 2014

This place is beautiful, surrounded by green mountains and flowering trees. The food was good, and this was the only place we stayed in Puerto Rico that had hot water no matter what time of day we checked. The lodging was great with a wonderful tile bathroom, fresh breezes, and a hammock outside out door. Loved the sounds of the... More

Was this review helpful? Yes 2
San Diego, California
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 25, 2014

I am so impressed. We only stayed one night but it was my favorite place that I stayed while visiting PR. It was well worth the drive. It is in an idyllic setting and so clean and beautiful! The dinner we had was also amazing. Overall an incredible experience and great value.

Was this review helpful? Yes 1
Founder-Director, Front Office Manager at Casa Grande Mountain Retreat, responded to this review

Thanks for taking the time to share your Casa Grande experience. We're glad you enjoyed your short visit to us. It's truly gratifying to receive such a wonderful review. More

Minnesota
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 25, 2014

We love the forest and gardens, the quiet and birdsong, delicious food at prices we can afford, staff dedicated to serving and not imposing, clean pool with plenty of sun. I could go on and on. (The drive is memorable indeed. Stay awake for it!) We will go back and back.

Was this review helpful? Yes 1
Founder-Director, Front Office Manager at Casa Grande Mountain Retreat, responded to this review

We're glad you enjoyed your stay at Casa Grande. Thank you very much for this beautiful review . We will be looking forward to seeing you again. More

Oregon, Wisconsin
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 17, 2014

We stayed for 2 nights in March with our two 11 year old daughters. The grounds are beautiful and the atmosphere is very relaxing. It's obvious there has been a lot of effort over the years to make this place as beautiful as it is. The different types of trees and flowers were quite impressive. Our girls enjoyed the pool... More

Was this review helpful? Yes 1
Founder-Director, Owner at Casa Grande Mountain Retreat, responded to this review

We're glad you enjoyed your stay and thank you for the review. We have no small fridges in the rooms to discourage guests from bringing food onto the property. Food tends to attract unwanted visitors. More

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Additional Information about Casa Grande Mountain Retreat

Address: Road 612, Km. 0.3 | Barrio Caonillas, Utuado 00641, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Utuado
Price Range (Based on Average Rates): $$
Also Known As:
Casa Grande Mountain Retreat Hotel Utuado
Casa Grande Mountain Retreat Puerto Rico/Utuado

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Set in a valley in Puerto Rico's central mountains, Casa Grande is an oasis of peace and tranquility. 20 rooms scattered up the mountainside, each with private bath, balcony and hammock. Freshwater pool, restaurant and bar. The Café serves comida criolla, contemporary dishes and vegetarian options. Fully equipped yoga facility offering morning class, birder's paradise, botanical gardens and woodland hiking trail. Near Camuy Caves, Arecibo Observatory, Caguana Ceremonial Park, Toro Negro and Rio Abajo Forests. ... more   less 
Number of rooms
20

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