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Hotel Riu Palace St Martin

4.0 of 5
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BP 581, Anse Marcel 97056, St. Maarten-St. Martin
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Hotel Riu Palace St Martin
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1 room 1 guest
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Ranked #2 of 5 Hotels in Anse Marcel
A recent review
4 of 5 stars reviewed 2 days ago
Jean-Pierre B Quebec City, Canada
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1,385 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Quebec City, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The four of us went to Riu Palace St Martin: 2 adults and 2 children (9 and 10 years old). We took the package from SunWing: free for kids. Price was really low and was expecting the worst for the room. Room was finally far better than expected. Modern and quite refurbished. Carpet was a bit stained. Bathroom and beds... More 

Was this review helpful? Yes 2
Mississauga, Ontario
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5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I just got back a couple of weeks ago from St. Martin. I stayed at the Riu which I would say is definitely a 4 star, it is not a palace but it still is a nice resort. I've stayed at the Riu in Aruba which is a palace and I liked it there better. This location is not as... More 

Was this review helpful? Yes 3
Long Island, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed in Riu with family and friends. We’ve been coming to this place for years when it was Radisson; this was the first time after Riu took over. What can I say? Things they couldn’t change are still there, mountains surrounding the resort, beach, and ocean. Everything else either got worst, or got much worst. Main complaint is the food.... More 

Was this review helpful? Yes 3
Oakville, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

so disapointed with the Riu in this location! definitely no night entertainment. a lack of upper managerial hotel organization. Good food, friendly staff, no doubt! a clean resort, but very disappointed overall comparing to other Riu's we've been to!!! must must improve!!! This Hotel needs a lot of TLC. THE Hotel grounds were well kept but lobby area very disappointed... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Stayed for 10 days of hell. Visited RIU in Mazatlan and it was the best. Now stayed at RIU in St. Martin and it was the worst in my 20 years of traveling internationally. This place is beautiful but the service is the worst. Management did not show expected focus on guest and customer service. Staffed tried very hard but... More 

Was this review helpful? Yes 9
Massapequa, New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

All inclusive with nice beach and pool. Tropical storm Erika hit today. Just a windy day. Pool closed as well as all restaurants. They sent us ham sandwich with mayo for breakfast, Pasta with tuna for lunch and dinner was popcorn and cold mozzarella sticks. Manager did not care , was yelled at by hotel patrons, then hid. We have... More 

Was this review helpful? Yes 4
Westwood, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for 10 days at the end of August. As many reviewers already stated, the beach location is really lovely but it is very crowded. You have to start early to ensure a spot and lounge chair and you are right on top of each other. The room was spacious and the AC worked well but there was this... More 

Was this review helpful? Yes 4
Arlington, Virginia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We Stayed at Rui Palace St Martin Hotel mid-August. PROS: · Picturesque beach, not crowded. The resort grounds and the pool are beautiful. · Room was neat and clean · Food was decent. They have “high-end” specialty restaurants and these are reservations-only and you’ll want to book them before your arrival because they fill up fast. · Staff was very... More 

Was this review helpful? Yes 4
Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I went for my honeymoon and it was fab! Definitely a MUST GO! Even if its with your family, great service, Everyone was very nice and welcoming , food was delicious! Beautiful Blue Crystal Clear Water beach ! Don't listen to the horrible reviews the only bad thing was NOTHING! I even saw a dolphin ! Don't even think twice... More 

Was this review helpful? Yes 5
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our 2nd night here and before leaving home I was a little worried after reading some of the most recent reviews, but I'm so happy to say that so far we are having a wonderful time here at the Riu Palace St Martin! We are very experienced travellers, having travelled to many all-inclusive resorts in the Caribbean and... More 

Was this review helpful? Yes 6
Hotel Review Summarization

What travelers say

  • Breakfast buffet(11)
  • Orient beach(9)
  • Very nice(6)
  • Hotel restaurant(4)
  • Water taxi(4)
  • Very good(4)
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Beach (25)
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