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Hotel Riu Palace St Martin

4.0 of 5
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BP 581, Anse Marcel 97056, St. Maarten-St. Martin
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1 room 1 adult
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Hotel Riu Palace St Martin
Hotel Riu Palace St Martin
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1,614 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed yesterday NEW

Wonderful place. Our room was very clean. The beach is crystal clear blue! The food is great, the people are friendly and accomodating. Jacqueline, Melinda and Osra were so kind.... The people at Riu really want you to have a great vacation... And it shows! I would go back in a heartbeat.

Helpful?
Thank Alexis M
Oranjestad, Aruba
1 review
2 of 5 stars Reviewed yesterday NEW

We recently returned from the Riu St. Martin. We stayed Jan 21 thru Feb 1. Its a beautiful location completely secluded from any outside interference. Just about as private as you can get. Maybe too private and secluded. The beaches were beautiful. Secluded little cove between two mountains with a canal where boats navigate to their marina which sits at... More 

Helpful?
Thank Joe H
Hamilton, Canada
2 reviews
3 of 5 stars Reviewed yesterday NEW via mobile

The place is beautiful but very secluded so count on renting a car for $80 a day or paying for tours. We had no control over our AC and our tub shower had no door so it flooded the washroom with every shower. The entertainment is rather boring and ends by 10 pm. There are 3 restaurants that require reservations... More 

Helpful?
Thank Kevin F
Normal, Illinois
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

First impression is wow, what a great place. Great location, beautiful beach, rooms are great. Peeling the onion, service is quite a challenge. Room - great location, we booked a Superior Suite, right off the canal. Very quiet, two balconies, separate living room. When we arrived, Rum was out. Took over 2 days to get a new bottle. Internet was... More 

Helpful?
Thank SLHETH
canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Even if the hotel is located in a secluded area, the fact that we rented a car made a huge difference. The island of St Martin is very small, and the roads are very good for a Caribbean island. The rooms are spacious, very clean, the variety of food is better than you find at other all inclusive resorts. Staff... More 

Helpful?
2 Thank anniemarie39
aruba
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

i loved this place. as a woman travelling alone i had a great time. there is non stop entertainment at the resort. nice rooms ..they truly want to please. the food quality was not great but i didnt care about that ..went to the beach the pool there is nightly dancing on the premises and people are friendly. I stayed... More 

Helpful?
1 Thank Arubaunique1
Detroit, Michigan
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great place, staff is friendly and accommodating. Stayed in the Jr Suite very nice and balcony in front and rear. room service 24 hours and very clean. Love the wifi because we did not have to purchase a special phone plan we used the wifi to make calls.

Helpful?
Thank T B
Woodbridge, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Just returned from a very unhappy trip. First it took 2 hours from airport during rush hour to get there. The roads up the mountain are extremely dangerous especially if they are wet. One taxi would not even go up and we sat on a dark road on the side of a mountain at midnight for about an hour. View... More 

Helpful?
1 Thank Ladyinred622
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace St Martin, responded to this review

Dear guest, Many thanks for sharing your experience with us and for expressing your concerns. We appreciate the chance to respond and had time to investigate the matter with hotels direction. As a service minded hotel chain we were concerned to note that we failed to live up to your expectations. The ethos of our staff training requires a friendly,... More 

Buenos Aires, Argentina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

It is a hotel that has been bought and recycled in 2014, and in the front door you find a review of trip advisor as the best one in 2012... Really poor food. You have 3 restaurant which you need to do reservations every 2 days, and which two are closed on sunday (how can you close TWO restaurants in... More 

Helpful?
1 Thank karenkatia
Sun Prairie, Wisconsin, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

When we arrived at the Riu we were placed in a room with a garden view, needless to say it was next to a path that goes down to the beach, not much of a view. After seeing our room I went down to the front desk to ask for a room with a courtyard view and I was told... More 

Helpful?
3 Thank Lisa F
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