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Abbey Arms Hotel

1 The Square, New Abbey DG2 8BX, Scotland
Abbey Arms Hotel
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48 reviews from our community

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Traveler rating
    9
    19
    9
    3
    8
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9
24
2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • French first
  • German first
  • Any
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  • All months
    (48)
  • Mar-May only
    (11)
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    (17)
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    (18)
  • Dec-Feb only
    (2)
All months
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just returned from a very good 2 nights break, at this lovely hospitable and friendly hotel. We were greeted by the owner Jerry, and taken to our room by kitty the manageress, who also carried our cases for us. Both nights we ate in the dining room where we found the food was well above average, well presented, and served... More 

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Dumfries, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stopped here for a meal and chose two simple to produce meals . Both were awful. I am not a fussy person and will happily eat a brake brothers ping meal in a pub but both were awful. We didn't complain as the two staff on duty seemed young and inexperienced but both were pleasant and with a bit... More 

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Filey, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We stayed here very recently for three nights, our experience was just o.k. The landlord is unpleasant, the bar staff, whilst pleasant are untrained, no ice, no lemon, etc. Breakfasts are the best thing about this hotel, best scrambled egg ever! Our room was not serviced on the first night. The shower room had bare wires and socket hanging off... More 

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jeremy w, Owner at Abbey Arms Hotel, responded to this review

We are pleased that you enjoyed the scrambled egg . This gentleman and his wife stayed for three nights.The room that he was allocated was on the 2nd floor,but when he arrived he stated that he had health issues(this was not mentioned at the time of booking) and he would prefer a room on the 1st floor.The only room that... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 28, 2015

We recently spent a week in New Abbey and ended up eating at the Abbey Arms every evening. The food was always good and in particular the 'Sticky Ginger Pudding', while not made on the premises like everything else, was excellent. A word of appreciation to Dana too who usually, single-handed ran the public bar, took all food orders from... More 

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Larne, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 27, 2015

Stopped for lunch and we were greeted with a smile and welcome. Lunch was excellent and staff were very friendly and welcoming. Have new Guinness system which they showed to my husband - not often done in pubs

Was this review helpful? Yes 1
Carlisle, United Kingdom
1 review
4 of 5 stars Reviewed April 17, 2015

stopped in for for drinks after walking. Nice quiet pub and the barmaid Dana?. i think was so welcoming and polite. Def go back and try food next time.Amazing area for walking and great base to finish,thank you..

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brough
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 11, 2015 via mobile

the room was very big bed was two singles joined together, the bathroom was huge but the shower was tiny. The tv had no remote in the room we didn't bother to ask as should have been given it if this was the case. Very friendly young lady on the bar food was very good and the breakfast was lovely... More 

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England
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed October 8, 2014

The place needs a general sprucing up. Dark corridors with dated decors. Rooms have all the basics you need, comfortable bed and with tea/coffee facilities. The shower is not brilliant, the water is struggling to come out. TV control is either old or batteries need changing. Be aware, the car park is not marked, but it seems it is easy... More 

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scotland
Level Contributor
69 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 stars Reviewed September 19, 2014

The menu outside on a big blackboard looked good and the place looked nice, but door locked and bell not answered. ???? This was 1pm. Perhaps they had closed for lunch! Now, reading some of these reviews I'm pleased we had to go elsewhere.

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Leicester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 17, 2014

We stayed for three nights to use the inn as a base for exploring Dumfries and Galloway. The room which had all the amenities one would expect was comfortable on the top floor overlooking lovely rustic buildings and mature gardens. The kitchen, bar and house keeping we're run by an efficient team of competent friendly people. We also enjoyed the... More 

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Amenities