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Hotel Santika Bangka

alan Soekarno Hatta (Jalan Raya Koba) | Km. 5 No. 17 Pangkalan Baru, Pangkal Pinang, Bangka Island, Indonesia
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Hotel Santika Bangka
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Ranked #3 of 5 Hotels in Pangkal Pinang
A recent review
3 of 5 stars Reviewed February 7, 2015
malikid
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47 Reviews from our TripAdvisor Community

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    4
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28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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Yogyakarta, Indonesia
1 review
1 of 5 stars Reviewed 1 week ago via mobile

The first superior room I stayed was a lame. The AC was broken (the water even fell out of it). The room once was running out of electricity. A few hours later, a smell of gas or something not good was emerged within the room which made me urge the officer to move me to another room at midnight. He... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 8, 2015 via mobile

Booked 3 rooms for 4 nights from 22 april 2015 to 26 april 2015. Everything good, except my room, 101, the air condition not cold after 1 day, and we ask If possible to move to another room, Front desk said it was full so have to wait until tomorrow when someone check out around 12pm. I surpise when they... More 

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HotelSantikaBangka, Manajer Kantor Depan at Hotel Santika Bangka, responded to this review

Dear Mr.Ansorie, We are very grateful to you for the review that you provide to us, and we are very sorry for the bad experience you get during stayed here. We make sure that we will improve our service, and we make sure this incident will not occur again either for you or the other guests. Management of Hotel Santika... More 

Travelers are raving about these Pangkal Pinang hotels

Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed February 7, 2015

Staying here for business trip, I found it very good service I had. The staff was excellent, the service was good. The hotel located just 5 minutes from Depati Amir Airport, and about 5 minutes to city center of pangkal pinang. In front of the hotel you'll find Hypermart.

Was this review helpful? Yes 1
JoseAntonioGarcia, Manajer Kantor Depan at Hotel Santika Bangka, responded to this review

Dear Mr.Malikid, We very much appreciate your comments regarding your stay at the Santika Bangka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Jakarta, Indonesia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 5, 2015

This is not an extra luxury hotel, but it's very comfortable to stay here. The room is very clean and large. It's really feel like home. I also get special discount for the room rate just because I show the Santika member card. The breakfast is very great. I love the way they cook the seafood.. There's only one minus... More 

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JoseAntonioGarcia, Manajer Kantor Depan at Hotel Santika Bangka, responded to this review

Dear Ms.Laurentia Amelia, We very much appreciate your comments regarding your stay at the Santika Bangka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Jakarta, Indonesia
Level Contributor
116 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed January 25, 2015

I checked in around 4 pm and was given room which had direct access to restaurant that had live music in the evening. I declined this room since I didn't want to be disturbed by the music while I needed rest. The second offered room was facing back of the hotel. As that room was smelly, I also declined the... More 

Was this review helpful? Yes 1
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 18, 2014

I visit for a unschedulled business trip, the staff is quite helpfull, the lobby is quite hot actually due they use fan maybe for the green power. The room is so so, bathroom is clean the bed is quite nice. The plus is you'll get nice indoor view and a nice breakfast.

Was this review helpful? Yes 1
Jakarta, Indonesia
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 9, 2014

The building itself is rather old, and the lobby's carpet has large stains, so my first impression is to not expect much. However, the room is large with a small balcony overlooking the fish pond. For the price it offered, the large room was a wow factor for me. They got all my fave tv channels. The breakfast was okay,... More 

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Jakarta, Indonesia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 1, 2014

Last week, I went to Bangka Island for a business trip. I stayed at Hotel Santika Bangka. The most I like from Hotel Santika Bangka is the room size. I stayed at room 530. The room is so big. The bathroom has a good design. But, there is a problem at the bathroom door. I think the door need to... More 

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Jakarta, Indonesia
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 27, 2014

Basic hotel room with standard amenities. Service is excellent and the staffs are very welcoming and friendly. The TV in the room is unbelievably small, and somehow in my room some of the channels is not clear. The gym is pathetic, one stationary bike and that's it. the distance is close to airport and they should provide airport transfer. Shop... More 

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Jakarta, Indonesia
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 260 helpful votes
3 of 5 stars Reviewed May 13, 2014

We stayed for one night in Bangka after Belitung trip, booked 2 superior rooms, but the one room is not available so it was upgraded with no extra charge, so it's a plus. The upgraded room is cozy. Overall the rooms need improvement, cleanliness is very average, in the superior room where we sleep, the AC is very noisy and... More 

Was this review helpful? Yes 1
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