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Hotel Santika Bangka

alan Soekarno Hatta (Jalan Raya Koba) | Km. 5 No. 17 Pangkalan Baru, Pangkal Pinang, Bangka Island, Indonesia
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1 room 1 guest
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59 Reviews from our TripAdvisor Community

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Traveler rating
    6
    23
    25
    3
    2
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10
3
3
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
  • All months
    (59)
  • Mar-May only
    (14)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (11)
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Enkhuizen, The Netherlands
Level Contributor
14 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Staff at the reception is friendly and really will do their best for you. Rooms are spacy and the bathroom is nicely and roomy so all the space a person needs. They booked me on a tour to Pulau Putri and they did will for it was a nice tour and yes I would book it again. They have a... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Overall this hotel is good.but the room is not really comfy.the staf was very slow.towel bad smell and the shower water was broken.the food?its bad.for breakfeast,the fruit not fresh.just the pool was great.near my room.

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Samarinda, Indonesia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 5, 2015

I was staying for few days in Santika Hotel. Unfortunately, I couldn't rest well. The bed was too hard and the pillow somehow too soft for me. The room was quite clean. But for the breakfast, it should be better. So please add more various foods.

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Yogyakarta, Indonesia
1 review
1 of 5 stars Reviewed June 23, 2015 via mobile

The first superior room I stayed was a lame. The AC was broken (the water even fell out of it). The room once was running out of electricity. A few hours later, a smell of gas or something not good was emerged within the room which made me urge the officer to move me to another room at midnight. He... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 8, 2015 via mobile

Booked 3 rooms for 4 nights from 22 april 2015 to 26 april 2015. Everything good, except my room, 101, the air condition not cold after 1 day, and we ask If possible to move to another room, Front desk said it was full so have to wait until tomorrow when someone check out around 12pm. I surpise when they... More 

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HotelSantikaBangka, Manajer Kantor Depan at Hotel Santika Bangka, responded to this review

Dear Mr.Ansorie, We are very grateful to you for the review that you provide to us, and we are very sorry for the bad experience you get during stayed here. We make sure that we will improve our service, and we make sure this incident will not occur again either for you or the other guests. Management of Hotel Santika... More 

Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed February 7, 2015

Staying here for business trip, I found it very good service I had. The staff was excellent, the service was good. The hotel located just 5 minutes from Depati Amir Airport, and about 5 minutes to city center of pangkal pinang. In front of the hotel you'll find Hypermart.

Was this review helpful? Yes 1
JoseAntonioGarcia, Manajer Kantor Depan at Hotel Santika Bangka, responded to this review

Dear Mr.Malikid, We very much appreciate your comments regarding your stay at the Santika Bangka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Jakarta, Indonesia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 5, 2015

This is not an extra luxury hotel, but it's very comfortable to stay here. The room is very clean and large. It's really feel like home. I also get special discount for the room rate just because I show the Santika member card. The breakfast is very great. I love the way they cook the seafood.. There's only one minus... More 

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JoseAntonioGarcia, Manajer Kantor Depan at Hotel Santika Bangka, responded to this review

Dear Ms.Laurentia Amelia, We very much appreciate your comments regarding your stay at the Santika Bangka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Jakarta, Indonesia
Level Contributor
129 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed January 25, 2015

I checked in around 4 pm and was given room which had direct access to restaurant that had live music in the evening. I declined this room since I didn't want to be disturbed by the music while I needed rest. The second offered room was facing back of the hotel. As that room was smelly, I also declined the... More 

Was this review helpful? Yes 1
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 18, 2014

I visit for a unschedulled business trip, the staff is quite helpfull, the lobby is quite hot actually due they use fan maybe for the green power. The room is so so, bathroom is clean the bed is quite nice. The plus is you'll get nice indoor view and a nice breakfast.

Was this review helpful? Yes 1
Jakarta, Indonesia
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 9, 2014

The building itself is rather old, and the lobby's carpet has large stains, so my first impression is to not expect much. However, the room is large with a small balcony overlooking the fish pond. For the price it offered, the large room was a wow factor for me. They got all my fave tv channels. The breakfast was okay,... More 

Was this review helpful? Yes 1
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