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Novotel Bangka Hotel & Convention Center

Jl. Soekarno Hatta, Pangkal Pinang, Bangka Island 33136, Indonesia
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1 room 1 adult
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Novotel Bangka Hotel & Convention Center
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146 Reviews from our TripAdvisor Community

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Nadi
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

A very enjoyable stay. The staff are welcoming and the facilities well maintained. A great selection available for breakfast and to have the chef personally wander among guests checking all is OK is a nice added touch.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Matthew A
ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mr/Mrs. Matthew A, May I begin by thanking you for your review on TripAdvisor. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. All of us at Novotel Bangka would like to offer our sincere thanks for your delightful review.... More 

Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stay at this hotel for several times in month for business trip, always satisfying, the reception are helpful and kind, some of them notice me and put me priority during my check in. Room service also quick and so helpful if needed. it's a comfort place for business trip.

Review collected in partnership with Accorhotels.com

Helpful?
Thank andi82320
ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mr/Mrs Andi8230, May I begin by thanking you for your review on TripAdvisor. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. All of us at Novotel Bangka would like to offer our sincere thanks for your delightful review. We... More 

Jakarta
1 review
2 of 5 stars Reviewed December 30, 2015

I paid the room including bfast for 2 people but they claimed that only 1 person is allowed according to their system, very unpleasant treatment as I have to argue first to set things right . The other thing is my booking thru Accor wasn't recognized as they informed me when I first checked in. Something about their system is... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank RizaSuarga
ToatEdiWijaya, Front Office Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mr/Mrs. RizaSuarga, May I begin by thanking you for your review on TripAdvisor. Your experience certainly does not in any way represent the quality of standards we strive for, and indeed customarily maintain at Novotel Bangka. It is with sincere regret that we note your dissatisfaction with our service and facilities. The experience you described causes us deep concern.... More 

Jakarta
Level Contributor
62 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed December 27, 2015 via mobile

Stayed here 1 night only and booked 2 rooms The rooms were clean,comfort and functional. The bed were nice. The service was good overall. Breakfast taste is not really good but hey this is bangka island,just dont have a high expectation and you will be fine. The thing that bothered us was the power outages.It happened 3 to 5 times... More 

Helpful?
1 Thank Ndr3
Honolulu, Hawaii
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 23, 2015 via mobile

Spacey lobby, good service staffs, good location to the airport. Comfy beds and room is quite alright for the price. However they need to add more charging plugs that's my main concern in this advanced tech world. The pluga they have rarely bite the plug and easily loose.

Helpful?
Thank andrewnawruz
ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mr/Mrs. Andrewnawruz, May I begin by thanking you for your review on TripAdvisor. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. All of us at Novotel Bangka would like to offer our sincere thanks for your delightful review. We... More 

Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 13, 2015 via mobile

The room was spacious, linen and sheets are clean. Although the check in and check out process is a bit long, and at the check out the receptionist insists that we give them our e-mail address, i'm quite not fond of it. The highlight of our stay here was the breakfast buffet. Lots of selections and delicious. They keep replacing... More 

Helpful?
Thank Sevi I
ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mr/Mrs. Sevi I, May I begin by thanking you for your review on TripAdvisor. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. All of us at Novotel Bangka would like to offer our sincere thanks for your delightful review.... More 

Jakarta, Indonesia
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 3, 2015

This hotel have a lot af facilities, big lobby, and also have Airline representatives office (Garuda Indonesia) , so you don't need to hurry to the airport because you could city check in the hotel and also only 5 minutes to the airport. You can see the flight take off /landing in the restaurant. For the room itself was great... More 

Helpful?
Thank Jarot_Widyatmaka
ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mr. Jarot_Widyatmaka, May I begin by thanking you for your review on TripAdvisor. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. The experience you described causes us deep concern. Rest assured that we are taking the appropriate measures to... More 

Jakarta, Indonesia
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed September 29, 2015

i stayed here for bussiness, rented a car from the hotel, the driver was nice and helpful. There is a garuda sales office at the hotel. Food is yummy, room is big and clean. Hotel staff is helpful. Recommended hotel

Helpful?
Thank aji s
ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mr. Aji S, May I begin by thanking you for your review on TripAdvisor. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. All of us at Novotel Bangka would like to offer our sincere thanks for your delightful review.... More 

Bandung, Indonesia
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 17, 2015 via mobile

We stay for 1 night in early September, check in smoothly and we can go directly to our room. Toiletries provide for 1 guest only, 2nd guest will be provided by request. The pools is really nice, we can see the sun slowly rising as the background during morning swimming activity. The room is good, great bed and pillow make... More 

Helpful?
Thank Ann J
ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mr/Mrs. Ann J, May I begin by thanking you for your review on TripAdvisor. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. All of us at Novotel Bangka would like to offer our sincere thanks for your delightful review.... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 13, 2015 via mobile

This was the first time experience in a big chain hotel that we had to signed it a contract at check in desk IF: -you LOSE room key(card) -penalty if u smokingin the room (which was i could accepted), -you take a laundry bag with you from your room??? Lobby hotel was big and nice. Bedroom and Bathroom were NIGHTMARE... More 

Helpful?
1 Thank Nini R
ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mrs. Nini R, May I begin by thanking you for your review on TripAdvisor. Your experience certainly does not in any way represent the quality of standards we strive for, and indeed customarily maintain at Novotel Bangka. It is with sincere regret that we note your dissatisfaction with our service and facilities. The experience you described causes us deep... More 

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