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Novotel Bangka Hotel & Convention Center

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Jl. Soekarno Hatta, Pangkal Pinang, Bangka Island 33136, Indonesia
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Novotel Bangka Hotel & Convention Center
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Novotel Bangka Hotel & Convention Center
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103 reviews from our community

Traveler rating
    25
    49
    20
    6
    3
See reviews for
28
14
6
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Indonesia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Best hotel in Bangka Island with massive building, new rooms, nice breakfast and nice staffs. just got back from long-weekend runaway and find that the staffs quality are very good. 1. Reception Mr Ardin and Mr Topan really did a great job on handling my group 2. Concierge really quick and attentive, they remember how many bags we deposit and... More 

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Jakarta
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 17, 2015

Been here with family for holiday at Bangka. Everything was perfect. Spacious room, with King Size bed, enough for 2 adult and 1 child. Clean hotel environment. Breakfast was excellent, I love the fresh pineapple cuts. Would be better if Novotel have a bigger swimming pool and more tree around the pool area.

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ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mr/Mrs. DionWidia, May I begin by thanking you for your review on TripAdvisor. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. All of us at Novotel Bangka would like to offer our sincere thanks for your delightful review. We... More 

Senior Contributor
32 reviews 32 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 13, 2015

The hotel style and the interior of the rooms is very nice. I liked it. Sadly no executive lounge anymore. Breakfast was good, restaurant very very nice and friendly staff. Nice choice of food. The bar is nice, the live music good too. It's a good hotel, but I believe it could be better.

Was this review helpful? Yes
ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mr/Mrs. Christian G, May I begin by thanking you for your review on TripAdvisor. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. All of us at Novotel Bangka would like to offer our sincere thanks for your delightful review.... More 

Jakarta, Indonesia
Top Contributor
51 reviews 51 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

I stayed for 2 nights. the hotel is only 5 minutes from the airport, near culinary area, and has best staff. Upon arrival, the bell boy and the concierge man were handling my luggage very well. they put fragile stuff separated with other stuff. The room is nice and clean, and the breakfast menu was ok. in the evening, I... More 

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ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mr/Mrs. MedaKawu, May I begin by thanking you for your review on TripAdvisor. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. All of us at Novotel Bangka would like to offer our sincere thanks for your delightful review. We... More 

Jakarta, Indonesia
Top Contributor
114 reviews 114 reviews
89 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed January 25, 2015

We checked in as a group of 30+ pax for meetings in hotel and we were put on the same floor. Meeting room was not sound proof, everybody who passed the room could clearly heard the discussion inside the meeting room. Luckily, we were the only group that had meeting on that week hence we didn't interact with other group.... More 

Was this review helpful? Yes 1
ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mr/Mrs. Ika C May I begin by thanking you for your reviews on TripAdvisor. Your experience certainly does not in any way represent the quality of standards we strive for, and indeed customarily maintain at Novotel Bangka. It is with sincere regret that we note your dissatisfaction with our service and facilities. The experience you described causes us deep... More 

Den Bosch, The Netherlands
Contributor
16 reviews 16 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 20, 2014

We stayed one night at the novotel Bangka and it's a good hotel. We really felt welcome and the people were really kind! The room is nice, everything very clean and they got everything you like for breakfast! Nice pool, although we didn't have enough time to swim in it. Great quality for the price we paid.

Was this review helpful? Yes 1
ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mr/Mrs. Hulliex We very much appreciate your comments regarding your stay at Novotel Bangka Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 24, 2014 via mobile

We stayed for our business trip in Bangka. We came during Ramadhan season, which is considered low season in Bangka. Overall the hotel is good. I would not call this a 4 star hotel as I felt I am in a 3 plus hotel. The room is clean and quite spacious, but I honestly expected more from the brand it... More 

Was this review helpful? Yes 2
ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mrs. Fransiska H May I begin by thanking you for your reviews on TripAdvisor. Your experience certainly does not in any way represent the quality of standards we strive for, and indeed customarily maintain at Novotel Bangka. It is with sincere regret that we note your dissatisfaction with our service and facilities. The experience you described causes us deep... More 

Jakarta, Indonesia
Top Contributor
297 reviews 297 reviews
95 hotel reviews
792 helpful votes 792 helpful votes
1 of 5 stars Reviewed June 6, 2014 via mobile

Novotel bangka charges 50k (4dollar) for a plastic laundry bag ( not even muslin or spun bag) a seriously plastic bag. No extra bed for kids or additional one person in room, you need to open another room and you cant have two card keys even when you stay for two person in one room. none pick up the phone... More 

Was this review helpful? Yes 2
ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mr/Mrs. Bongkeh, May I begin by thanking you for your review on TripAdvisor. Your experience certainly does not in any way represent the quality of standards we strive for, and indeed customarily maintain at Novotel Bangka. It is with sincere regret that we note your dissatisfaction with our service and facilities. The experience you described causes us deep concern.... More 

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