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Novotel Bangka Hotel & Convention Center

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Jl. Soekarno Hatta, Pangkal Pinang, Bangka Island 33136, Indonesia
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Novotel Bangka Hotel & Convention Center
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Novotel Bangka Hotel & Convention Center
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96 reviews from our community

Traveler rating
    23
    45
    19
    6
    3
See reviews for
26
13
5
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Jakarta, Indonesia
Top Contributor
109 reviews 109 reviews
86 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed January 25, 2015

We checked in as a group of 30+ pax for meetings in hotel and we were put on the same floor. Meeting room was not sound proof, everybody who passed the room could clearly heard the discussion inside the meeting room. Luckily, we were the only group that had meeting on that week hence we didn't interact with other group.... More 

Was this review helpful? Yes 1
ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mr/Mrs. Ika C May I begin by thanking you for your reviews on TripAdvisor. Your experience certainly does not in any way represent the quality of standards we strive for, and indeed customarily maintain at Novotel Bangka. It is with sincere regret that we note your dissatisfaction with our service and facilities. The experience you described causes us deep... More 

Den Bosch, The Netherlands
Contributor
15 reviews 15 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 20, 2014

We stayed one night at the novotel Bangka and it's a good hotel. We really felt welcome and the people were really kind! The room is nice, everything very clean and they got everything you like for breakfast! Nice pool, although we didn't have enough time to swim in it. Great quality for the price we paid.

Was this review helpful? Yes 1
ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mr/Mrs. Hulliex We very much appreciate your comments regarding your stay at Novotel Bangka Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 24, 2014 via mobile

We stayed for our business trip in Bangka. We came during Ramadhan season, which is considered low season in Bangka. Overall the hotel is good. I would not call this a 4 star hotel as I felt I am in a 3 plus hotel. The room is clean and quite spacious, but I honestly expected more from the brand it... More 

Was this review helpful? Yes 2
ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mrs. Fransiska H May I begin by thanking you for your reviews on TripAdvisor. Your experience certainly does not in any way represent the quality of standards we strive for, and indeed customarily maintain at Novotel Bangka. It is with sincere regret that we note your dissatisfaction with our service and facilities. The experience you described causes us deep... More 

Jakarta, Indonesia
Top Contributor
289 reviews 289 reviews
89 hotel reviews
771 helpful votes 771 helpful votes
1 of 5 stars Reviewed June 6, 2014 via mobile

Novotel bangka charges 50k (4dollar) for a plastic laundry bag ( not even muslin or spun bag) a seriously plastic bag. No extra bed for kids or additional one person in room, you need to open another room and you cant have two card keys even when you stay for two person in one room. none pick up the phone... More 

Was this review helpful? Yes 2
ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mr/Mrs. Bongkeh, May I begin by thanking you for your review on TripAdvisor. Your experience certainly does not in any way represent the quality of standards we strive for, and indeed customarily maintain at Novotel Bangka. It is with sincere regret that we note your dissatisfaction with our service and facilities. The experience you described causes us deep concern.... More 

Jakarta, Indonesia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 2, 2014

warm, cozy and have a good food are complete in this hotel. I got picked up service from airport with a nice driver. easy to checked in even I didn't get welcome drink. clean pool refreshing me after whole day trip.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mr. Irfanjasri, May I begin by thanking you for your review on TripAdvisor. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. All of us at Novotel Bangka would like to offer our sincere thanks for your delightful review. We... More 

Jakarta, Indonesia
Top Contributor
60 reviews 60 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 22, 2014

Stay here on 17-18 May 2014, only one night stay. I went to Pangkalpinang for business purposes. And stayed here because its location near the airport. Room: Quite big, a Novotel standard room size. Bed comfort enough, no complaint. The room facilities also ok, no complaint. No noisy sounds that distract my sleep. The room clean and brights, a Novotel... More 

Was this review helpful? Yes 2
ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mr. Barney Alexander We very much appreciate your comments regarding your stay at the Novotel Bangka Golf & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Bogor, Indonesia
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 26, 2014

We just coming back from Bangka and we stayed at Novotel Bangka at the last day. We love it, the staff are very helpfull and friendly.And the breakfast is good and have many choices, such as rice,bread, salad or cereal the room is clean and nice, the bed is comfortable, we sleep with not a sound but the bathroom has... More 

Was this review helpful? Yes 3
ToatEdiWijaya, General Manager at Novotel Bangka Hotel & Convention Center, responded to this review

Dear Mr/Mrs. m4r14_10 We very much appreciate your comments regarding your stay at the Novotel Bangka Golf & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More 

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