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Holiday Inn Express Zurich Airport

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Hofwisenstrasse 30, Rumlang 8153, Switzerland
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Holiday Inn Express Zurich Airport
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948 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 of 5 stars Reviewed 3 days ago NEW

We checked in this afternoon and have a reservation for 3 days. While the lady who was checking us in was really helpful, we did not have a good experience with another person who was manning the reception desk later this afternoon. He was almost to the point of being rude when we asked for directions to city center and... More 

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Sydney
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Not much to say about an airport hotel as you pretty much just need it to sleep. This place is clean, very quiet and reasonably sized including a sofa and TV. The bed is comfortable but very bouncy. Like a trampoline! A decent buffet breakfast is included and starts at 4 am. Not much to see or do around here... More 

Was this review helpful? Yes
Holiday Inn Exp... Z, General Manager at Holiday Inn Express Zurich Airport, responded to this review

Dear Guest We thank you for writing a review and giving us such a positive ranking for the stay. It is great to hear that you were satisfied with our service and we hope to welcome you back again soon. We do everything we can to offer guest earlier than 2 p.m. check-in - unfortunately guests love our hotels and... More 

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed 5 days ago NEW

I stayed here the night before taking a flight out of Zurich after attending a conference in Switzerland. The hotel is close to the airport, which was convenient. A taxi from the airport to the hotel ran almost 30 CHF, so it was nice that they had a free shuttle to take me there the next morning. The place was... More 

Was this review helpful? Yes
Holiday Inn Exp... Z, General Manager at Holiday Inn Express Zurich Airport, responded to this review

Dear Lance Thank you so much for staying at our property and for writing such a positive review. A fantastic review and we really hope to welcome you soon back again. Kind regards Thomas Mettler, GM More 

Antigua
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Holiday Inn to catch a flight the next day. The hotel is connected with a shuttle to the airport, which runs about every 30 minutes. The room was nice, the bed comfortable although a bit small I think for two people. The hotel is close to an Aldi supermarket so if you want to buy something... More 

Was this review helpful? Yes
Holiday Inn Exp... Z, General Manager at Holiday Inn Express Zurich Airport, responded to this review

Dear Fred We are happy to hear that you have enjoyed your stay at our property and we would be very pleased to welcome you soon back again. Take care and kind regards Thomas Mettler, GM More 

Richmond, Virginia
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I stayed in this hotel May 27 to May 31,2015.Hotel shuttle was free and convenient leaving airport every half an hour.Breakfast was good with enough variety.Rooms were clean.Hotel is few blocks from Rumlang train station.Roughly 10 minutes walk and only 20 minutes train ride to City Center.Hotel staff was courteous and helpful in giving directions.Mr Hamid and... More 

Was this review helpful? Yes
Mathias W, Manager at Holiday Inn Express Zurich Airport, responded to this review

Dear Mr Dilip Thank you for your visit to the Holiday Inn Express Zurich Airport and füre your great review. We try to constantly improve and continue a great service to offer. We very much hope to be able to soon welcome back with us at the Holiday Inn Express Zurich Airport. Best Regards Mathias Weise Deputy General Manager More 

Level Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's a good holiday inn express. The staff are good and want to help. The food is what you get from a Holiday Inn Express not an issue and the price is right. Free shuttle from the airport so what more can you ask? I would not have an issue going back to this hotel

Was this review helpful? Yes
Mathias W, Manager at Holiday Inn Express Zurich Airport, responded to this review

ear guest Thank you for visiting us at Holiday Inn Express Zurich Airport . We are delighted that you enjoyed your stay . Also , that you have taken the time for a feedback , we greatly appreciate . We hope to see you again to welcoming you at the Holiday Inn Express Zurich Airport . Sincerely greeting Mathias way... More 

Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good to have early check in with friendly staff. Room was so simple, work for who need to stay hotel near the airport. They have airport shuttle service and take 15 minutes to airport. I wend to have dinner at their restaurant but after waiting for long time without service from waitress, I ask waitress that ready to order then... More 

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Mathias W, Manager at Holiday Inn Express Zurich Airport, responded to this review

Dear Nararat Thank you for your stay at Holiday Inn Express Zurich Airport. We as a Express Hotel try our guests always a good and attentive service. The representatives of our employee it has not been informed of the procedure, does more than just sorry! We place great emphasis on attentive and polite staff. We are already talking to our... More 

Monroe, Washington
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Tergel with the kitchen/breakfast team has provided us with OUTSTANDING service! Please pass along our compliments. His efforts are very much appreciated and noticed. It would be great if there were more than two outlets in the room. It is rather inconvenient to have to use an outlet in the bathroom to charge my phone or my laptop.

Was this review helpful? Yes
Mathias W, Manager at Holiday Inn Express Zurich Airport, responded to this review

Dear Katy Thank you for staying at our hotel . We are so glad that you had such a friendly and helpful service experience at our Holiday Inn Express Zurich Airport . Our main focus at the moment is a perfect guest service . Thus, we are very pleased about your statement about Mr. Tergel . We are sorry for... More 

Montreal, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is your typical Holiday Inn Express: clean and simple. Quiet comfortable room, nice bathroom. Staff was very helpful. Shuttle is handy and hotel is a short walk to the train station. The train takes you downtown in 12 minutes every half hour. Why complain. Breakfast was a healthier version than a North American HIE breakfast. This is not the... More 

Was this review helpful? Yes
Holiday Inn Exp... Z, General Manager at Holiday Inn Express Zurich Airport, responded to this review

Dear Marie Thank you for letting us know about all the great experiences made during your stay. It will be a pleasure to pass on your compliment about the friendly service to all our staff members. We hope to welcome you soon back again and wish you a great day. Kind regards Thomas Mettler, GM More 

Budapest, Hungary
1 review
5 of 5 stars Reviewed 3 weeks ago

I arrived April 17 a bit after 2200 in the evening. I was going to run the Zurich marathon and really needed some pasta to carb load. I got to the bar at 2220, and the kitchen had closed, but the manager offered that they can cook a spaghetti bolognaise for me. Exactly what I needed. They also provided an... More 

Was this review helpful? Yes
Holiday Inn Exp... Z, General Manager at Holiday Inn Express Zurich Airport, responded to this review

Dear Guest Thank you for this fantastic review and we are very happy you enjoyed your stay at our property so much. This is what we are always longing for - " A great hotel guests love ". Our staff has taken "the extra mile" and we are very pleased to have had the chance to impress you so much.... More 

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