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All 1 Swalwell hotels

Travelodge Gateshead

Clasper Way, Swalwell, Gateshead NE16 3BE, England
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Travelodge Gateshead
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Ranked #1 of 1 hotels in Swalwell
A recent review
4 of 5 stars reviewed 1 week ago
Vicky T Sutton in Ashfield, United Kingdom
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66 people have reviewed this hotel

Traveler rating
    15
    17
    16
    8
    10
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13
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7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Sutton in Ashfield, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

After it's recent refurbishment this hotel is clean, well maintained and excellent value for money. Very close to restaurants and pub. The receptionists were very friendly and helpful and dealt with a matter for us with professionalism and care. Tara and danielle are a credit to the hotel. Avoid rooms 205 and 206 as they are next door to the... More

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Doncaster, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

after reading a few reviews for this hotel i thought i had drawn the short straw but thought i may as well try it & im very pleased i did.my room was very clean,the bed was very comfortable & i did not hear any noise during my stay.the staff were friendly,there are a good choice of eateries within a short... More

Review collected in partnership with Travelodge

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UK
Contributor
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Travelodge Gateshead is located close to the north end of the Metro Centre close by the A1 and so is easy to find. The receptionist was extremely friendly and helpful and a fount of local information, all of which came in useful. All the receptionists encountered were equally delightful. The room was spacious and spotlessly clean. Despite having booked... More

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Madeley, United Kingdom
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 15, 2014

Lauren & Gemma are absolutely dedicated and fanatical about looking after Customers, I will be returning and it's all down to The Staff, one Travelodge is just like another - but the staff here make the difference... Fridays is also very close. Great location for me and very easy found.

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Newcastle upon Tyne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed February 26, 2014

Stayed here recently after a business event and I must say I was impressed. From the moment we checked in the staff were friendly, helpful and efficient. This makes a change as most hotels take for ever to check in and staff don't engage in conversation. So it was a refreshing change to be met by this service. The hotel... More

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Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 23, 2014 via mobile

The facilities were good. The rooms were clean and had everything as expected. The staff were good, communicated well and appeared happy in their roles. The big let down was the other guests. Unfortunately there was two groups one female and one male on some sort of group do stags / hens we know not but they had a great... More

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TravelodgeUK, Amy from Customer Services at Travelodge Gateshead, responded to this review

We are truly sorry to learn you were disturbed by other guests during your stay at our Gateshead hotel Camille J. We do ask our customers to respect their noise levels when around the hotel and we will also ensure that larger groups are allocated rooms which are aware from other guests. We’d like to be able to contact you... More

Newcastle upon Tyne, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2014

stayed at this hotel 2 weeks ago ,the rooms were nice and clean and the staff were very helpful would recommend it to anyone.never heard any noises and had a very good night sleep would stay here again

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Letchworth, United Kingdom
1 review
2 of 5 stars Reviewed February 18, 2014

I have stayed in a few travelodges in my time and always been really impressed with the quality of the service and rooms. We entered the room which was meant to be for 4 people to find that it was missing a foldaway bed. We had to go upstairs (ourselves) to get a bed off another member of the party... More

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TravelodgeUK, Dianne from Customer Services at Travelodge Gateshead, responded to this review

We do expect for our rooms to be set up correctly and we are very sorry to learn of the issues you experienced Amelia O. Our housekeeping team follow a strict routine when cleaning and preparing our rooms and it is regrettable to learn that the standards have fallen below our expectations on this occasion. We’d like to be able... More

Glasgow, United Kingdom
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 16, 2014 via mobile

Booked a family room - when we arrived they had allocated a double room. When we sorted that out they gave us a fe mikey room that had 1 (one) pillow in the room and we had to build the extra bed for my daughter. Staff were useless and when I asked for bedding for the extra bed they offered... More

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TravelodgeUK, Dianne from Customer Services at Travelodge Gateshead, responded to this review

We are sorry to learn of your disappointment with your stay Trueblue1873. We would like to further understand the issues you have highlighted to find a resolution. Please could you visit our website and select the Contact Us button to provide us with more details and when doing so please specify you have left a TripAdvisor review. More

Southport, United Kingdom
1 review
3 of 5 stars Reviewed February 14, 2014

noise from trains ,really bad seating, room a little cold ,bad position for sightseeing .and the hotel decided to do a re-fit while we was there ,the workmen were very noisy removing beds and seating but waking us up very early.

Review collected in partnership with Travelodge

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TravelodgeUK, Dianne from Customer Services at Travelodge Gateshead, responded to this review

Thank you for your review Stephen W. We want all of our properties to provide the same high standards for our customers and so we are happy to advise that a refurbishment programme is being rolled out across all of our hotels this year. We do try to advise our customers of any planned work and every effort is made... More

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Additional Information about Travelodge Gateshead

Also Known As:
Travelodge Gateshead Hotel Swalwell
Travelodge Gateshead Hotel
Travelodge Hotel Gateshead
Travelodge Hotel Swalwell
Travelodge Newcastle Upon Tyne
Travel Lodge Newcastle Upon Tyne
Newcastle Upon Tyne Travel Lodge
Newcastle Upon Tyne Travelodge
Travelodge Gateshead Swalwell
Address: Clasper Way, Swalwell, Gateshead NE16 3BE, England
Location: United Kingdom > England > Tyne and Wear > Gateshead > Swalwell
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Swalwell
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