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Hotel Santa Tecla Palace

Via Balestrate 100, 95024 Santa Tecla, Acireale, Sicily, Italy
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Hotel Santa Tecla Palace
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258 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rome, Italy
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The hotel looks very nice from the outside, it's in a lovely location and has a great view. Free parking on site too. The staff is polite and friendly, especially in the hotel restaurant. I stayed there 3 times during the year on business trips and unfortunately every time there was something in my room which didn't work - light... More 

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Eilat, Israel
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

we had a nice stay at the hotel. rooms where ok, but if you get the rooms with the sea view it might be great. showers were very small and TV was so old that my phone screen could compete it.. not much of faciliteis in the hotel in general- no gym or spa. nothing except the "must have" in... More 

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surrey, england
Level Contributor
93 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's like being in a 5-star hotel with 3-star aspirations. The structure is elegant, with airy public rooms and spacious, spotlessly clean comfortable bedrooms all with deep balconies to keep the mediterranean sun from beating in. Staff are friendly and accommodating. Maintenance problems were dealt with quickly and efficiently when any of our group reported a small problem. BUT. First... More 

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Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed October 23, 2014

We spent a five days vacation at this beautiful hotel. But we arrived at noon, we wanted to eat something, but the hotel doesn't have room service, so there was nothing to eat, the area where the hotel is located, was also sleeping. So no open restaurants. It is better to book an hotel in Catania or Taormina It's a... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 13, 2014

The hotel was beautiful, staff really kind and helpfull, seawater pool perfect, but the hotel had bad and expensive food. Poor breakfast too. Thanks to god in the area out of the hotel were lots of lovely restaurants with fresh fish etc.

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Copenhagen, Denmark
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 23, 2014

The hotel is located far from everything and you'll need a car to get around. It is a very nice clean and modern place. The salt water pool is very nice and you have direct access to the sea (rocky with stairs). Rooms are very comfortable and clean, so are the facilities. The staff is very nice and helpfull. The... More 

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Dudley, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 12, 2014

It is not very often I put a review here on Trip Advisor, as a photographer I normally let my images do the talking but every now and then we all have to go just that one little step further in the ohpe others may read and get a better "picture" of a place than just images. We came here... More 

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GMSTP, Guest Relations Manager at Hotel Santa Tecla Palace, responded to this review

Dear Guest, We thank you very much for taking the time to review our hotel in TripAdvisor and we thank you for all your comments which have been taken under serious consideration. We hope to have the pleasure to welcome you again soon in our Hotel. Thank you again The Santa Tecla Palace Team More 

London, United Kingdom
Level Contributor
45 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 29, 2014

Santa Tecla Palace Hotel is a very unique property. Totally different from all other properties in the area since it stands by the sea and is surrounded by a beautiful estate that offers the sense of absolute peace and privacy. Nothing similar to other hotels in the area. Even-though the hotel is build by the sea I have to mention... More 

Was this review helpful? Yes
GMSTP, Guest Relations Manager at Hotel Santa Tecla Palace, responded to this review

Dear Guest, We thank you very much for taking the time to review our hotel in TripAdvisor and we thank you for all your comments. We hope to have the pleasure to welcome you again soon in our Hotel. Thank you again The Santa Tecla Palace Team More 

Yerevan, Armenia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 29, 2014

Very big beautiful hotel. Fantastic view from balcony. Good restaurant with sea view. Very friendly personal. Four star hotel but doesn't have exercise room. Big nice hotel Bad beach. Over all It's good hotel.

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GMSTP, Guest Relations Manager at Hotel Santa Tecla Palace, responded to this review

Dear Guest, Our Hotel Team would like to express our most sincere thanks for taking the time to review our hotel in TripAdvisor. All our guests comments are extremely valuable to us. We are happy to read that you enjoyed your stay with us and we promise to do our best in order to get an exercise room organised withing... More 

London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 21, 2014

Right upon our return from a wonderful break in Sicily at Santa Tecla Palace I thought of getting into tripadvisor and sharing my experience with our world. The hotel is exquisite and has an amazing privacy standing alone with no neighboring hotels or even houses that makes you feel like you are staying in your private house or villa. Even... More 

Was this review helpful? Yes 3
GMSTP, Guest Relations Manager at Hotel Santa Tecla Palace, responded to this review

Dear Guest We sincerely thank you for taking the time to write your review for our hotel in TripAdvisor and we are really glad to read that you enjoyed your stay with us. We hope to have the pleasure to welcome you again in Santa Tecla Palace soon Warm Regards More 

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