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Mantra Parramatta

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Corner Parkes Street & Valentine Avenue, Parramatta, New South Wales 2150, Australia
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Mantra Parramatta
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308 Reviews from our TripAdvisor Community

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Traveler rating
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    126
    71
    27
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • Italian first
  • Thai first
  • Any
English first
  • All months
    (308)
  • Mar-May only
    (97)
  • Jun-Aug only
    (85)
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    (68)
  • Dec-Feb only
    (58)
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Canberra, Australia
1 review
3 of 5 stars Reviewed yesterday NEW

The Mantra looks as though it is going to be a positive experience, and there are many features that are great. Staff were very helpful, the room looked great but lacked basic things like drawers or storage for clothes, almost no bench space and no storage within the bathroom, and almost no bench space in the kitchette. The biggest disappointment... More 

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Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked in for one night. Arrived a little later, staff were not so friendly. The receptionist didn't smile at all. That made us feel a little unwelcome. Check in process was quick and easy but would be great for staff to be a little friendly. The room was good, nice and clean which was great. The bed was extremely comfortable... More 

Was this review helpful? Yes 2
Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This apartment was fine for a short stay and good for the price. Service was efficient, the room comfortable, and underground parking convenient. There was a strong smell of cigarette smoke in the corridor and through the air conditioning, which let it down slightly.

Was this review helpful? Yes
Tim E, Manager at Mantra Parramatta, responded to this review

Dear Katie N, Thank you for your kind words regarding the comfort & value of your stay in the apartment room. Allow me to apologise for the inconvenience of others smoking on the floor in which you stayed. Unfortunately on very rare occasions some guests choose not to abide by hotel policy which causes discomfort for our other guests and... More 

Townsville, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a large group travel to Sydney for a conference, we were well looked after, nothing was too much trouble and the service was very friendly. Check in and out was fast and efficient. Thank you to all the staff that looked after us we really appreciated everything you did for us.

Was this review helpful? Yes
Tim E, Manager at Mantra Parramatta, responded to this review

Dear Debbie, Thank you for taking the time to write a review on your recent stay. It is great to hear that yourself and your group enjoyed your time here. It is especially pleasing for us to read your comments regarding service and particularly the friendliness of our staff and that nothing was too much trouble. Customer service is without... More 

Sydney Australua
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a one bedroom apartment with balcony in the Tower. Rooms are quiet spacious and clean. Close proximity to Westfields not far to Rosehill Racecourse I wouldn't walk but short taxi ride. Staff at reception are very helpful a big vote of appreciation for Manuela who saw to our every need and always had a smile. We enjoyed our... More 

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Tim E, Manager at Mantra Parramatta, responded to this review

Dear Travaler9, It is great to hear that you enjoyed your recent stay and day out at the nearby Rosehill races. We are certainly fortunate to have Manuela as part of our team and she was thrilled to read your fantastic review as was the entire team. Thanks again for taking the time to share your experience and we look... More 

Broadbeach, Australia
Level Contributor
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at Mantra Parramatta as our daughter was competing at Sydney Olympic Park. We found our spa room very spacious & very clean. Location was excellent, we were able to walk everywhere from our hotel. We only used the car to go to Olympic Park. We ordered room service whilst we stayed, the vegetable lasagne was very tasty.

Was this review helpful? Yes
Tim E, Manager at Mantra Parramatta, responded to this review

Dear Sharonagus, Thank you for choosing to stay at Mantra Parramatta for your daughter's competition. We are pleased to hear that you found your room to be spacious and clean. Our kitchen and Food and Beverage staff will also be thrilled to read that you enjoyed your Veg lasagne too! Thank you again for sharing your feedback and I hope... More 

Sydney, Australia
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Spent the night at this place during December 2014 and was great due to its new refurbishment. Hotel services and management were also great. Nothing else to say but there's always room for improvement! Except for the fact it's rather far away from the Westfield Shopping Mall..

Was this review helpful? Yes
Tim E, Manager at Mantra Parramatta, responded to this review

Dear Nathan L, Thanks for taking time to write about your stay back in December '14. Since your stay we have completed our refurbishment for all Apartment and Hotel rooms which I must say look great and something we are very proud of. In regards to our proximity to Westfield, we are in fact the closest hotel to Westfield which... More 

Jakarta, Indonesia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 27, 2015

We were there to attend a conference at Olympic Park. The studio room is nice and clean. The best part is the location of the hotel. Its located near a mall and train station. Very convenience! A friend took the 2 bedroom and they provide washing machine in that room

Was this review helpful? Yes
Tim E, Manager at Mantra Parramatta, responded to this review

Dear Ancella, Thank you for choosing to Stay at Mantra Parramatta for your recent conference. It is very pleasing to hear that you found our room to be nice and clean as well as the hotel being conveniently located near the CBD. I agree that it is very convenient to have the hotel in such close proximity to the nearby... More 

1 review
5 of 5 stars Reviewed June 23, 2015

Spend 5 nights here because it was close to transport and shops. The pictures online don't do the hotel justice, it is actually a very nice place to stay. I was in the studio room which was fine for me. The staff were all very polite and friendly. The only thing against the hotel was the room was a little... More 

Was this review helpful? Yes
Tim E, Manager at Mantra Parramatta, responded to this review

Dear Hamish, Thank you for choosing to stay at Mantra Parramatta and for sharing your experience. I would like to thank you for your kind comments in regards to your room and most importantly customer service. To read that you found our staff to be very polite and friendly will make our team very happy and encourage them to continue... More 

Lithgow, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 22, 2015

We stayed in a one bedroom spa apartment. Room was clean, although the apartment was very small... The kitchen contained one saucepan for cooking and nothing else except plates knifes and forks etc. Balcony was small but was a good very of the city... Worse thing we all froze we had the heater going as hot as it could but... More 

Was this review helpful? Yes
Tim E, Manager at Mantra Parramatta, responded to this review

Dear Isabel, Thank you for taking the time to review your recent experience at Mantra Parramatta. We are certainly grateful for the feedback you have provided and will share it with the related departments. Allow me to apologise for the issue regarding the heater in your room. In future, please feel free to contact the Manager on duty as we... More 

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