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Mantra Parramatta

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Corner Parkes Street & Valentine Avenue, Parramatta, New South Wales 2150, Australia
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1 room 1 adult
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Mantra Parramatta
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380 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Great location right next to Parramatta train station and Westfield shopping. The hotel was cleaned daily and the staff are very friendly. The only negative I had was parking. It is $15 a day to park there and absolutely no parking close to the hotel that was available. They should offer free parking for the rate that they charge for... More 

Helpful?
Thank Jenny H
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The location is handy, however the beds where very poor for this standard of hotel. They added some bed covers to try to accommodate, however the ancient mattresses are due for renewal. Staff did not advise of my inclusions when I checked in, and parking is limited to outside the hotel. The hotel parking rates are reasonable.

Helpful?
Thank evrywhere
Brisbane, Australia
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

I have stayed here a couple of times for work. Good location for city and western suburbs meetings. Rooms are nice although as with a lot of hotels now a king size bed is just 2 singles pushed together. Rooms were clean and tidy and relatively close to Church street for lots of restaurant choices. Parking is first come first... More 

Helpful?
Thank AntoBeck
Bucaramanga, Colombia
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

On my last visit, upon arrival I was offered the option of parking at a charge of $15 per night which I accepted and my car licence plate was taken by the hotel reception and I was directed down to the carpark. Later in the evening I needed to head out for approximately 20 to 30 Minutes and returned to... More 

Helpful?
Thank Laura L
Tim E, Manager at Mantra Parramatta, responded to this review

Dear Laura, Thank you for your patronage and taking the time to write. As you are aware, this matter was being looked into by our management team after having discussed this with you. Thank you for your feedback. Kind Regards, Tim Emslie Assistant Manager More 

Travelers are raving about these Parramatta hotels

Sydney, New South Wales, Australia
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Check-in process was quick and no issues. The size of the rooms were fantastic and it was very clean. The staff were very attentive but one issue was the lack of toiletries. There was only one washer in the bathroom for two people. They had a pool and a gym but we did not get to use it. Buffet breakfast... More 

Helpful?
Thank Bony A
Tim E, Manager at Mantra Parramatta, responded to this review

Dear Bony, Thank you for taking time to review your recent stay at Mantra Parramatta. It is very pleasing to hear that you found our rooms clean and our staff attentive with a smooth check-in process. Allow me to apologise for the minor lapse in the toiletries that were provided in your room and the pricing of the car park.... More 

Mackay, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very short walk to trains and buses, major shopping centre and city mall/alfresco eating precinct. Clean and spacious, modern self contained units. Staff extremely friendly and helpful. Breakfast superb.

Helpful?
Thank Shirley S
Tim E, Manager at Mantra Parramatta, responded to this review

Dear Shirley, Thank you for taking time to post a fantastic review of your recent stay. Our team will be thrilled to read your kind words regarding our location, cleanliness and service. It is very pleasing to hear that our staff were able to provide helpful and friendly service and that you found our breakfast superb! Thank you again for... More 

Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here over New Years Eve due to the difficulty we faced getting accommodation in Sydney more centrally i.e. in the CBD. The prices in-town were extortionate relative to what those hotels would charge only a week later. At first glance, the Mantra hotel in Parramatta seemed to be quite spacious and well looked after. However there were a... More 

Helpful?
1 Thank TravellerAmbler
Tim E, Manager at Mantra Parramatta, responded to this review

Dear TravellerAmbler, Thank you for your patronage and taking the time to share your experience of your recent stay at Mantra Parramatta. Allow me to apologise for the issues you experienced and in particular the service you have described in your review. This certainly is not indicative of our values as delivering great customer service is our first priority. I... More 

Leeds, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I stayed in this hotel and had $680 charged to my bank account for damage to a tv. The hotel shown a picture of damage to a TV and said the room wasn't able to be used until it was fixed. I was staying there with my 74 year old mother - would either of us damage a tv !!... More 

Helpful?
Thank UKTraveller290569
Brisbane, Australia
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose to stay in Parramatta because the Sydney hotels were so expensive over New Year and we were delighted with both the Mantra and Parramatta. The hotel is close to the station and a major shopping centre but the immediate surrounding are quiet. In addition it is an easy walk to restaurants, the ferry stop, tourist information centre and... More 

Helpful?
Thank CHRISTINE V
Tim E, Manager at Mantra Parramatta, responded to this review

Dear Christine, Thank you for taking the time to write a review of your recent stay at Mantra Parramatta. I am very pleased you found us as an alternative that suited you over the new year period and as you have excellently described in your review, a location that suited your needs. Our team will be thrilled to hear that... More 

Brisbane
Level Contributor
113 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at this Mantra in December and were not terribly impressed. Reception staff did an adequate job but didn't try too hard to assist in any way. The breakfast was poor, but at least it was cheap. There was a pool and when I asked for pool towels I was told we had to use the room towels. Alternatively... More 

Helpful?
1 Thank anne_qld
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