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Mantra Parramatta

4.5 of 5 Corner Parkes Street & Valentine Avenue, Parramatta, New South Wales 2150, Australia
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Mantra Parramatta
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Mantra Parramatta
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262 reviews from our community

Traveler rating
    52
    116
    60
    24
    10
See reviews for
32
70
14
100
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Sydney, Australia
1 review
2 of 5 stars Reviewed 1 week ago

Checked in at 3pm (booking says 2pm check-in is the usual) to be told that the room would not be ready until 4pm, the conceirge/ reception staff were very helpful but that is where the pleasant experience ended, We were advised to wait at the bar until the room was ready, waited for over 30 minutes at an unattended bar... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
3 of 5 stars Reviewed 1 week ago

I had a one night stay at the hotel rooms are clean and tidy with hairdryer, kettle and minibar in the room and of course a TV. Wifi connection. A good place to stay if you're not staying in the central Sydney, I comfortable stay across the road from the hotel is Woolworths and McDonald's, I would stay there again... More 

Was this review helpful? Yes
Tim E, Manager at Mantra Parramatta, responded to this review

Dear Vktippy, Thank you for writing a review on your stay here at Mantra Parramatta, It is great to see you have highlighted some of the features of our rooms as these sometimes are the small things that add up to a good stay. I certainly agree that one of the advantages of staying here is the close proximity to... More 

Brisbane, Australia
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed overnight for work and found the staff to be pleasant and the bed comfy. Handy that the hotel runs their own carpark (no parking validation or fighting the public for parking spots). The room was tidy but dated and needs refurbishing. The air conditioning and water pumps were loud ran fairly constantly - even when I wasn't using... More 

Was this review helpful? Yes 1
Tim E, Manager at Mantra Parramatta, responded to this review

Dear Lillian, Thank you for taking the time to write a review of your recent stay at Mantra Parramatta. It is definitely handy that we operate our own car park and also gives our guests one less thing to worry about when staying here. I am delighted to read that you found our staff pleasant and our rooms comfy and... More 

Melbourne, Victoria, Australia
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A solid, perfectly fine, nothing exceptional, like every other Mantra chain hotel except in Parramatta. The rooms were clean. Bed was fine. I had a great corner room, and while the train was mildly annoying, c'est la vie. The front desk staff were pleasant and helpful. Breakfast staff were pleasant and helpful. Nothing wrong or bad - also nothing exceptionally... More 

Was this review helpful? Yes 1
Tim E, Manager at Mantra Parramatta, responded to this review

Dear Ary, Thank you for writing a review of your recent stay with us. We certainly appreciate your kind words, particularly in regards to our staff and service. This is our primary focus here at Mantra Parramatta and it is rewarding to read positive reviews such as yours. For your next stay with us, please let us know in advance... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is to all staff I stay 3 nights for my birthday and it was the most clean and tidy room, I had room cleaned each day, all the staff are wonderful when they knew it was my birthday they went above and beyond . I will be staying here every time I visit Sydney. you just walk one block... More 

Was this review helpful? Yes
Tim E, Manager at Mantra Parramatta, responded to this review

Dear Yummie69, Thank you for taking the time to write a review on your recent stay at Mantra Parramatta. A belated Happy Birthday and it is great to hear that you enjoyed the occasion whilst you stayed with us. I will certainly pass on your fantastic feedback to our Housekeeping team in regards to your room and also your kind... More 

Sydney, Australia
Contributor
20 reviews 20 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked hotel through booking.com with special requests. Stayed in one bedroom apartment. Pricing was good. Requests for higher floor and away from rail were also met, which was great. Room needs to be refurbished. Cracks in wall, wardrobe door off hinge, no lock to sliding door which leads to outside balcony, hairdryer didn't work, curtains could do with a wash.... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 22, 2015

The front desk staff were efficient and pleasant. We arrived on a very hot day and went to the bar for a drink. No-one there so rang a bell - someone came and for 2 basic gin and tonics we felt the $40 charge was somewhat high. I cannot understand the extra charge of $25 a day for wi-fi!!! All... More 

Was this review helpful? Yes 1
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 21, 2015

Stayed here for 11 nights in a one bedroom apartment. It is a great location close to the motorway, train station, shops and restaurants. The apartment was clean and neat and serviced daily. Clean towels were provided even when we were happy to re-use the old ones. The kitchenette was serviceable, however all the warnings about the costs of false... More 

Was this review helpful? Yes 2
Tim E, Manager at Mantra Parramatta, responded to this review

Dear Tim, Thank you for taking the time to write a review on your recent stay here at Mantra Parramatta. I do apologise for the inconvenience of not having your requests met and followed up on. Customer service is our top priority here and this is not indicative of the level of service we aim to achieve. Unfortunately our restaurant... More 

Ipswich, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 9, 2015

Trish and I stay at the Mantra at Parramatta for three nights every January when we visit Sydney from Brisbane to visit with family. This site is excellent value for money with rooms under $ 200 per night. The rooms are spacious compared to the standard Sydney hotel rooms, are very clean and well equipped - with all the facilities... More 

Was this review helpful? Yes 1
Tim E, Manager at Mantra Parramatta, responded to this review

Dear Peter, Thank you for taking the time to review Mantra Parramatta. It is always a pleasure to read such positive feedback and we are delighted to read that you choose to stay with us every January. I do agree that we are centrally located which certainly makes it convenient having the CBD of Parramatta just a few minutes walk... More 

Dorking, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 5, 2015

The hotel was very clean and had good facilities. The hotel is verty close to the railway station and close to Parramatta town whixh offer good dhopping facilities and a route to the city with the ferry. also the trains to the city are frequent and well priced.

Was this review helpful? Yes
Tim E, Manager at Mantra Parramatta, responded to this review

Dear Snpettman, Thank you for taking the time to write a review on your recent stay at Mantra Parramatta. It is always a pleasure to read positive feedback and I look forward to sharing this with our staff. I have to agree with you in that our hotel is conveniently located near Parramatta's main shopping district and also with terrific... More 

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Additional Information about Mantra Parramatta

Address: Corner Parkes Street & Valentine Avenue, Parramatta, New South Wales 2150, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Parramatta
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Mantra Parramatta 4.5*
Number of rooms: 230
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Also Known As:
Mantra Parramatta Hotel Parramatta
Mantra Hotel Parramatta
Hotel Style:
#7 Luxury Hotel in Parramatta

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