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PARKROYAL Parramatta

4.5 of 5 30 Phillip Street, PO Box 254, Parramatta, New South Wales 2150, Australia
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Certificate of Excellence 2014
PARKROYAL Parramatta
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PARKROYAL Parramatta
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367 reviews from our community

Traveler rating
    190
    137
    32
    3
    5
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54
140
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107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cairns
Contributor
20 reviews 20 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed recently for three nights on the special rate which included car parking, a fuel voucher and buffet breakfast. I found it to be great value, the breakfast was of a good standard, the rooms and public areas were all very nicely furnished and very clean. We chose to join (for free) the loyalty program when we first arrived,... More 

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GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Kelcairns, Thank you for choosing to stay at PARKROYAL Parramatta for 3 nights on our Parramatta Fuel Package with great inclusions such as breakfast in Table:30 daily and a $25 fuel card. We appreciate your comments on the cleanliness of the rooms and public areas and the exceptional service you experienced from our team. We are so pleased you... More 

Launceston, Australia
Top Contributor
58 reviews 58 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here with my teenage daughter as she had a medical appointment at Westmead Hospital. I chose to stay here because of the location and caught a taxi to the appointment. We arrived by taxi from the airport earlier than the check in time but were greeted with smiles and no problem in going straight into our room, which... More 

Was this review helpful? Yes
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear Jayne101_12, We are so pleased we were able to assist on your day of arrival and check you in earlier than our 2pm Check in time. Our centralised location allowed you to take advantage of a variety of restaurants in close proximity to the hotel and are so glad you took advantage of the free shuttle bus that stops... More 

Wollongong, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We regularly choose this hotel to stay at when visiting Sydney Olympic Park or Parramatta area because it is round the corner from every restaurant you could want. Also the staff are friendly and efficient and courteous and the breakfast has EVERYTHING you could want with a chef personally cooking eggs any way you want! The rooms are big enough... More 

Review collected in partnership with Pan Pacific Hotels Group

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GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear July69baby, Thank you for regularly choosing to stay at PARKROYAL Parramatta when you are visiting the area. We value your repeat business with us. The team appreciates your kind words on the courteous, friendly and efficient service you receive each time you stay with us. We are thrilled you particularly enjoy the chef cooking fresh eggs to your liking... More 

Townsville, Australia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located literally metres away from restuarants and cafes. The rooms are very clean, there was hardly any street noise heard and the beds were very comfortable. The ferry terminal is located at the end of Philip Street and can reached by walking, as can the train station. Very good value for money. Would definately stay here again.

Was this review helpful? Yes 3
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Kym M, We appreciate your review and excellent feedback on your time in the area and stay at PARKROYAL Parramatta. We are centrally located to all the great eateries on Church Street and only a short walk to the ferry terminal and we are pleased you enjoyed your time in the area by utilising the best attractions and restaurants.... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Spent a Saturday night at the Parramatta Park Royal and it exceeded our expectations. Location is central and offers many options for a weekend away from Sydney --- plenty of eateries, walks in the park and along the river, a stone's throw away from the wharf. Room was clean and well-appointed. Breakfast was delicious and the buffet spread had something... More 

Was this review helpful? Yes 2
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Cristina C, Thank you for choosing to spend your Saturday night getaway at PARKROYAL Parramatta and taking advantage of our great value Parramatta Fuel Package. We are thrilled we exceeded all your expectations during your stay and that you made the most of your time enjoying the best of the area. Thank you for your great feedback on the... More 

Canberra
Senior Contributor
48 reviews 48 reviews
43 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has everything you need and has a good location. I had a room which looked out towards Sydney. The rooms were ample size and clean. The staff were very helpful and there was ample parking. There are an abundance of restraunts nearby.

Was this review helpful? Yes
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Craigv01, We are so thrilled you found PARKROYAL Parramatta to have everything you needed to make your stay a memorable experience. The team appreciates your comments on the great service you received and we are pleased you took advantage of the local attractions and eateries so close to the hotel. We look forward to seeing you again when you... More 

Portsmouth
Top Contributor
117 reviews 117 reviews
30 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this almost a year in-advance as we were traveling from the UK via Perth for the New Years eve fireworks. We got a good pre-paid rate with no breakfast included. We arrived around tea time and staff were great and checked us straight in. We were a family of 4 with 2 teenage children and room was at... More 

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GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Pepsi123, Thank you for your wonderful review and feedback from your stay. We are thrilled your first impression you experienced a high level of cleanliness everywhere with hospitable and welcoming service from the team. We are pleased you enjoyed our extensive selection in Table:30 for breakfast including plenty of Gluten free options. On behalf of the team, we apologise... More 

Tathra
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic breakfast and service, was very pleasantly surprised at the little extras like free wifi, bottled water, great options at breakfast. Very helpful and friendly staff and very good value for money. Beds were great and whole place spotless. Round the corner from restaurants and shopping. Great stay, thank you.

Was this review helpful? Yes 2
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Morrahs, Thank you for your fantastic review! We are thrilled you enjoyed breakfast at Table:30 with extensive options for you to choose from. As you are a GHA member, the great benefits of being a member include the 2 bottles of water daily and complimentary internet. We are so pleased these added touches were well received. Thank you for... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

Clean rooms, good friendly service and quiet. My only complaint is the extra charges such as $20/d for parking and a 1.5% credit card surcharge. Location very convenient to cat and restaurants. Modern bathroom, spacious room. Helpful staff

Was this review helpful? Yes
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Sissonm, Thank you for your review and choosing to stay at PARKROYAL Parramatta for your visit to the area. Our car parking charges and credit card surcharges are comparable and in some cases less than that of our local competitors. On a positive note, we are pleased you enjoyed our location near the eateries on buzzing Church Street and... More 

Parramatta
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I've stayed at the Park Royal Parramatta numerous times over the last 3 years, and it has continued to maintain its standards of excellence and value for money. It is perfectly located, just a 100 m from the vibe of the Church street precinct and it's great restaurants etc and a 10 minute walk from a large, modern shopping mall.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 1
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear 763christopherh, Thank you for your repeat business and returning to PARKROYAL Parramatta for numerous visits over the last 3 years. We are honoured with your kind words on having maintained the standards of excellence and value during each visit you have had with us. The team looks forward to welcoming you both back for another enjoyable visit soon. Kind... More 

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Additional Information about PARKROYAL Parramatta

Address: 30 Phillip Street, PO Box 254, Parramatta, New South Wales 2150, Australia
Location: Australia > New South Wales > Greater Sydney > Parramatta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — PARKROYAL Parramatta 4.5*
Number of rooms: 196
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Also Known As:
Parkroyal Parramatta Hotel Parramatta
Hotel Style:
#2 Luxury Hotel in Parramatta
#3 Business Hotel in Parramatta

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