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PARKROYAL Parramatta

4.5 of 5 30 Phillip Street, PO Box 254, Parramatta, New South Wales 2150, Australia
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Certificate of Excellence 2014
PARKROYAL Parramatta
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PARKROYAL Parramatta
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352 reviews from our community

Traveler rating
    183
    131
    30
    3
    5
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106
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (352)
  • Mar-May only
    (65)
  • Jun-Aug only
    (90)
  • Sep-Nov only
    (108)
  • Dec-Feb only
    (89)
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I absolutely love everything about the Parkroyal. I first stayed here in early 2014 and Christmas Eve was my fourth time back. The room is always extremely clean and the staff are always welcoming and friendly. The buffet breakfast has to be one of the highlights if not the hotel in whole. If you need to stay anywhere in area... More 

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Parramatta
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Great service Wonderful room Excellent Breakfast Grab the Weekend Deal which includes Parking, Breakfast and $25 Fuel voucher. You can't beat it! All this and close to restaurants, shops, the train, the ferry and a free shuttle bus that stops out the front of the motel! Treat yourself to a little luxury and a great value price - you won't... More 

Review collected in partnership with Pan Pacific Hotels Group

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GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear 801debbiep, Thank you so much for your great review. We are thrilled you took advantage of our Parramatta Fuel Package that includes the buffet breakfast at Table:30, complimentary car parking and a $25 fuel voucher. It really is a great value deal! Our location is perfect to be able to enjoy the best attractions, shopping and eateries around the... More 

Blaxland, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Room very clean and comfortable. Staff very professional and helpful. Bedding was luxurious and fresh. Buffet breakfast great value but unfortunately the coffee machine was a let down. Valet parking convenient and value. Would recommend the Park Royal for great location and very comfortable.

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GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Kathy D, We are so thrilled you enjoyed relaxing in a clean, comfortable room with luxurious, fresh linen. We apologise the coffee machine in Table:30 was disappointing when you dined at Table:30 for Breakfast, your feedback has been passed onto the Restaurant Manager for review. Thank you for recommending PARKROYAL Parramatta to your friends and family as the place... More 

Sydney, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

Great staff, clean and always a pleasant stay. I travel to this hotel for work frequently and it is always a good place to stay for business. Location great for run around Parramatta Park in the morning, coffee after your run and metres from restaurants. Only improvement would be free wi-fi. Parking is cheap and easy too.

Review collected in partnership with Pan Pacific Hotels Group

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GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear jerkykegs, We appreciate and value your repeat stays with us when travelling for business. We are thrilled our location is perfect for your run and coffee morning ritual when you are staying with us. Thank you for your feedback on the wireless internet we offer and we are in the process of assessing our current internet with the needs... More 

Canberra, Australia
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in Parramatta for a function and stayed for the weekend. The hotel was conveniently located in the heart of Parramatta. Our booking included free parking in the underground carpark, breakfast buffet and wifi. I would not be happy paying the advertised prices for these items but as they were included in the room price I was happy with... More 

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GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Brumbiesfan, Thank you for choosing PARKROYAL Parramatta to accommodate you for recent Christmas function in the area. We appreciate the feedback provided on our car parking sizes and difficulty manoeuvring around the car park downstairs. We are pleased you enjoyed the buffet breakfast at Table:30 which was included as part of your package. We are thrilled you experienced a... More 

Brisbane
Top Contributor
63 reviews 63 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The trip was for business and the check in was efficient and professional. Room was a King, the bed and furniture were modern, clean and very comfortable. The Bathroom was modern and for a small space was very well laid out. A morning paper was delivered daily and the room had 2 bottles of water replaced each day all free... More 

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GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear BigGBrisbane, Thank you for review and for choosing to stay at PARKROYAL Parramatta for your recent business trip to the area. We are thrilled you experienced what we pride ourselves on with efficient, professional service from the team upon arrival at the hotel and we are pleased you enjoyed great rooms facilities including a comfortable bed for your stay.... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

A top-grade hotel in a very convenient position when going to the Riverside Theatre in Parramatta and obviously other places there. A very comfortable room with good amenities and obliging staff. Parking cost was very reasonable.

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GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Pamela R, Thank you for your compliment on PARKROYAL Parramatta being a top grade hotel. We are pleased our convenient location was perfect for your visit to the area and you were able to enjoy the attractions and activities. We are thrilled you took advantage of the discounted upgrade price and enjoyed a superior room type for your visit.... More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here again last week. A great location in Parramatta and very comfortable. The seafood buffet - I rarely do buffets! - was awesome. Only minor problem - arrived at a busy time and accessing the front in my car was difficult as there were cars parked there. But once in, staff were very attentive. Access to the local gym... More 

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GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear KilimanjaroNinja, Thank you for your review and visit to PARKROYAL Parramatta recently, we appreciate the return business. We are thrilled you took advantage of the Seafood Buffet at Table:30 and enjoyed it, it is a very popular buffet! The team values your comments on the attentive service received. We look forward to seeing you again soon. Kind Regards, Sarah... More 

Parramatta
1 review
5 of 5 stars Reviewed 2 weeks ago

Everyone at the Park Royal Parramatta is so friendly & helpful, and the place is clean, comfortable, quiet, stylish and safe, with reasonable secure parking and great bar & restaurant too. Very accessible. Happy return customers several times over. Thank you SO much!

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear 86garryw, We are so honoured that you choose to make PARKROYAL Parramatta your choice of accommodation when travelling to the area and team appreciates your great feedback. Thank you for the review and we look forward to seeing you return to us again very soon. Kind Regards, Michael Johnson General Manager More 

Senior Contributor
29 reviews 29 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A weekend stay during the V8 Supercars. This is a very good hotel close to everything, shops, very good restaurants and cafes. The staff were very friendly and helpful. Parking is $19 a night. On Saturday night they have a good seafood buffet for $65 each. A taxi to Hombush is about $35. I would stay here again.

Was this review helpful? Yes 1
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Martin H, Thank you for making PARKROYAL Parramatta your choice in accommodation for the recent V8 Supercars held at Homebush. We are thrilled you experienced the Seafood Buffet on Saturday night in our onsite restaurant Table:30 and that the service you received was first class. We look forward to seeing you again soon for another enjoyable stay with us.... More 

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Additional Information about PARKROYAL Parramatta

Address: 30 Phillip Street, PO Box 254, Parramatta, New South Wales 2150, Australia
Location: Australia > New South Wales > Greater Sydney > Parramatta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — PARKROYAL Parramatta 4.5*
Number of rooms: 196
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Also Known As:
Parkroyal Parramatta Hotel Parramatta
Hotel Style:
#2 Business Hotel in Parramatta
#2 Luxury Hotel in Parramatta

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