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Crowne Plaza Parramatta


Crowne Plaza Parramatta
Hotel class 3 of 5
30 Phillip Street, PO Box 254, Parramatta 2150, Australia
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Traveler Reviews

80% Recommend
4.0 of 5 stars 10 Reviews
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3 of 5 stars
skippy974 2 contributions
Belgium
Jul 5, 2009 | Trip type: Couples New

This is my second stay at this hotel and i must say that some of the staff working there really need to be trained in hospitality. I had to wait at the unattended front desk while the so called duty manager was busy talking behind in the office, i knew this as we could hear him talking. I had to... more

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4 of 5 stars
Donops 2 contributions
Melbourne
Feb 8, 2009 | Trip type: Couples

My husband and I stayed for one night. We're from Melbourne and not knowing Sydney at all, wanted to be close to Acer Arena for Top Gear. What a nice place to stay!! Fantastic position within walking distance to shopping and wide variety of restaurants. Checking In and Out was easy and staff extremely efficient. The car park staff were... more

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5 of 5 stars
Krannyonline 7 contributions
Melbourne Australia
Dec 30, 2008 | Trip type: Business

Over on business with over associates and stayed in Room 813 and loved it. Positives Fantastic room with plenty of space Friendly staff and great service Located right next to Church Street (great eating places) Looks after Priority Club members Negatives Very little to complain about Summary Was upgraded to this room which was very liveable, would of been topped... more

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4 of 5 stars
applesmate 7 contributions
Melbourne
Jul 26, 2008 | Trip type: Family
1/1 found this review helpful

My wife, grandson and I stayed for two nights (room 1009). The reception check-in was excellent. Valet service at $25 was more convenient and cheaper than local car parks. Some minor probs.... Had arranged for a roll-out bed, but had to ring to remind them. Also we had to ring to get our room made up... they claimed that they... more

Management response from
CP-Parramatta, Director Of Sales

Dear Applesmate, We thank you for your kind review of the Crowne Plaza Parramatta, and are delighted that you all enjoyed your stay. As you mentioned the Hotel is ideally located near a miriad of fantastic local restauraunts. We look forward to welcoming you back. Kind Regards- Director of Sales

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4 of 5 stars
Mox_Fulder 73 contributions
Sydney
May 2, 2008
2/2 found this review helpful

I recently had a chance to stay at the Crowne Plaza and found it to be a very nice hotel to stay at. The check-in was prompt and efficient. The lobby was large and modern. The room I got was one floor down from the deluxe floors and was west facing. It was comfortable with a king size bed, a... more

Management response from
CP-Parramatta, Business Development Director

Dear Mox_Fulder, Thank you for your wonderful comments on Crowne Plaza Parramatta. We are delighted that you enjoyed your stay and found the Hotel to be both modern and comfortable. We look forward to welcoming you back. Business Development Director.

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2 of 5 stars
Wandkaer 3 contributions
Aalborg
Apr 23, 2008 | Trip type: Business, Solo travel
3/4 found this review helpful

I have stayed at Crowne Plaza for around 32 nights the past 6 month, and it seems the service it getting worse each time I´m around. I don´t know if the staff eventually consider me as a part of the inventory of the hotel, but its really hard to get any good service - I have ex. stopped eating at... more

Management response from
CP-Parramatta, Business Development Director

Dear Wandkaer, Thank you for your feedback on Crowne Plaza Parramatta. I am disappointed to read that your experience with our service has diminished over the past few months. It is certainly something we will follow up with our team. Please be assured that this is not the usual standard of Crowne Plaza Parramatta. I am delighted to hear that...

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5 of 5 stars
harleydavidson 14 contributions
northampton
Jan 26, 2008 | Trip type: Couples
3/3 found this review helpful

Very nice stay, booked four days late Jan 08 on wotif great weekend rate, hotel very clean modern rooms, close to most types of shops, five min walk to station or ferry terminal Its a quite position away from the main street Staff very helpful receptionist was fantastic helped us with any inquiries as ts firts time in Aus Gave... more

Management response from
CP-Parramatta, Business Development Director

Dear HarleyDavidson, Thank you for your wonderful feed back. We look forward to welcoming you back to the hotel. Regards Crowne Plaza Parramatta.

great hotel
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5 of 5 stars
Swissie 11 contributions
Canberra
Feb 16, 2007 | Trip type: Family
5/5 found this review helpful

Great hotel, comfortable beds, large rooms even with 2 kids in the room, good location. more

Management response from
CP-Parramatta, Business Development Director

Dear Swissie, Thank you for your feedback. We look forward to welcoming you back to the hotel. Regards Crowne Plaza Parramatta.

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5 of 5 stars
Travelhobbyist 11 contributions
Elk Grove
May 28, 2006
9/9 found this review helpful

We enjoyed our five night stay at the Crown Plaza Parramatta. The concierge and desk staff were very helpful with maps and schedules of regional transportation. The room and facilities were very clean and our room was well taken care of during our stay. The hotel is located near the main cafe street - a big selection of restaurants. The... more

Management response from
CP-Parramatta, Business Development Director

Dear Travelhobyist, Thank you for your feedback. We have a great Concierge team. Thank you for your feedback. We look forward to welcoming you back. Regards Crowne Plaza Parramatta.

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5 of 5 stars
gaditana 8 contributions
Cádiz
Nov 14, 2007 | Trip type: Couples
1/2 found this review helpful

Excelente localización, junto al acuario el mejor del mundo, y en darling harbour, puerto deportivo donde hay bares y restaurantes... more

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Crowne Plaza Parramatta Address

30 Phillip Street, PO Box 254, Parramatta 2150, Australia