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All 10 Parramatta hotels

Novotel Sydney Parramatta

4.5 of 5 Hotel   |   350 Church Street, Parramatta, New South Wales 2150, Australia (Formerly Sebel Parramatta)
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Novotel Sydney Parramatta
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Ranked #7 of 10 hotels in Parramatta
A recent review
4 of 5 stars reviewed yesterday
Judy R Braidwood, Australia
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331 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • English first
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English first
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had four rooms booked and check in was smooth. Hotel rooms were spacious and clean. Lunch was nice. Breakfast was OK, not as good as similar breakfasts at other Novotels. The card receptical in to power the lights in one of the rooms blew when inserted, leaving the room powerless. They were not able to offer another room as... More

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Pune, Maharashtra, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Well it Sydney..offcourse its premium , but the hotel was kind of too old..too small rooms...lifts not working...positive part is away from city(unless you have meetings with the city)+ nice park right in front and good steak house opposite..

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Bathurst, Australia
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked the Westfield package & thought this was an absolute bargain! $199 got us a bed, breakfast, parking & a $50 Westfield voucher. We found the parking to be more spacious than other Parramatta hotels we've started at. Multi levels with plenty of parks to choose from. The room was nice. We had two doubles & the room felt... More

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Michael D, General Manager at Novotel Sydney Parramatta, responded to this review

Dear flutterbybecs, Thank you for writing on your recent stay. I am glad you had enjoyed yourself and took advantage of the great shopping package we have available at the moment. It is such good value and I’m sure the team on reception also appreciate you kind words about them and your feedback about our property. Thank you once again... More

Melbourne, Australia
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Great location on the main street with ALOT of restaurants in walking distance. Price was... Not comparable to what was offered in the room. Car park entry was tight and needs to be reviewed as I nearly scraped the rear side of my car... Elevator sloooww with buttons that are hand written with a pen, the noise from the toilets... More

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Michael D, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Happycamper235, Thank you for your feedback as noted yes we are aware of the buttons and as previously mentioned we are in the final process of our lift refurbishment which based on feedback from our regular and return guest all agree is a welcome change and upgrade to the property. I agree we have a great location directly on... More

Maitland, Australia
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

We stayed here 18/03/2014 and one of the lifts was out of order with two functioning, after waiting around 5 mins, we decided quicker to use the stairs and carry our luggage. During the night we were woken by the airconditioner making a dreadful sound almost like a frieght train, with water pouring out of it all over the floor,... More

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Michael D, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Maree J, Thank you for taking the time to write. We defiantly did have some pretty major issues with the lifts just recently with only one of our lifts working (one being refurbished and a second one intermittently failing) this was not acceptable and in line with our contractual agreement with the lift refurbishment company. Whilst this did happen... More

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Additional Information about Novotel Sydney Parramatta

Also Known As:
The Sebel Parramatta Hotel
The Sebel Parramatta Hotel Parramatta
The Sebel Hotel Parramatta
Address: 350 Church Street, Parramatta, New South Wales 2150, Australia (Formerly Sebel Parramatta)
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Parramatta
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Parramatta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Sydney Parramatta 4.5*
Official Description (provided by the hotel):
Situated in a historic part of Sydney located just 24km from the CBD, our Parramatta hotel is moments from ANZ Stadium, Homebush Bay and Parramatta's bustling entertainment precinct on Church Street.Our contemporary, spacious Parramatta hotel is 4½ star rated with 24-hr reception and concierge service, outstanding in-house dining and bar options and recreational facilities including a fully equipped gym and outdoor heated pool. ... more   less 
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