We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Sydney Parramatta

350 Church Street, Parramatta, New South Wales 2150, Australia (Formerly Sebel Parramatta)
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Novotel Sydney Parramatta
Professional photos View all
Browse nearby
Novotel Sydney Parramatta
Novotel Sydney Parramatta
Novotel Sydney Parramatta
Add Photo Write a Review

519 Reviews from our TripAdvisor Community

Traveler rating
    75
    218
    151
    51
    24
See reviews for
135
136
31
160
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (519)
  • Mar-May only
    (162)
  • Jun-Aug only
    (102)
  • Sep-Nov only
    (112)
  • Dec-Feb only
    (143)
All months
Melbourne, Victoria, Australia
Top Contributor
185 reviews 185 reviews
35 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed today NEW

Nothing spectacular, but got the job done. Room was in minor need of a refurb, and the pool area was looking a tab shabby. But the presence of a pool and decent sized work out area are points enough to recommend the place. Breakfast was average, again nothing standout, but got the job done.

Was this review helpful? Yes
Sydney
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel location and facilities were excellent though no free wifi. Parking on site under cover at $16/day was very reasonable. We had air con issues and a cold room but staff were quick to supply heating when not able to fix immediately. Breakfast offered was healthy and varied and part of our pkg.Overall a pleasant hotel.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Michael D, General Manager at Novotel Sydney Parramatta, responded to this review

Dear wendybt, Thank you for taking time to write about your experience at Novotel Sydney Parramatta. With Wifi we do have this available through out the property complimentary for the first 30 minutes and then on a user time basis after this. I am sorry that you may have not seen this and also for your concern with air-conditioning. With... More 

Wingham, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had a great stay , the staff were extremely friendly and the location was absolutely perfect couldn't want any more. We were celebrating a birthday so location was great as we caught the ferry to Circular Key and enjoyed our day in the city. Thank you Maddy

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Michael D, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Maddy, Thank you for taking time to review and write about our property. It is always a pleasure when we read feedback like yours as it serves as strong encouragement for our team that they are going a great job looking after not only you but also all our other guests. Thank you once again for your review and... More 

Hong Kong, null, Hong Kong
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

After the Parkroyal, the wife booked us in the Novotel, a stone's throw away. Across the little bridge over the river, we admired the elegant and smiley Danielle who is every bit as good as she looks. Efficient, warm, welcoming and courteous, Danielle produces the keys with a flourish nearly all too soon. She has no idea that i review... More 

Was this review helpful? Yes
Michael D, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Glenn R, Thank you for taking the time to photograph and supply detailed feedback on your stay. This along with your history driven views of hotels in general and what drives you for rewarding and personalised visit. Your comments phases and views have defiantly sparked communication on several levels based on your background around the business. I thank you... More 

2 reviews
3 of 5 stars Reviewed 1 week ago NEW

The location was great, quite convenient and the free shuttle bus stops virtually at the door. Unfortunately this is also where the problems start, it's proximity to Parramatta Stadium means it is also home to the players and supporters of any sporting teams that play at the venue, and their behavior in most cases isn't good. Yelling and yahooing outside... More 

Was this review helpful? Yes
Michael D, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Mike F, Thank you for taking the time to write. Our hotels positioning is perfect for people wanting to walk to all attractions in the Parramatta precinct with restaurants parks walkways and the Stadium 3 blocks away. I am sorry you experienced people on the road yelling at 4am as this is unusual even on game nights. I would... More 

Melbourne, Australia
Top Contributor
827 reviews 827 reviews
91 hotel reviews
1,482 helpful votes 1,482 helpful votes
4 of 5 stars Reviewed 1 week ago

I was looking for a good value hotel option located in the Parramatta area for our one night stay as we were visiting friends. I noticed several reviewers indicate that this hotel was the Parramatta 4 star Mystery Hotel with Last Minute.Com and by looking at the hotel features I could match it as the Novotel. I paid $135 per... More 

Was this review helpful? Yes 1
Michael D, General Manager at Novotel Sydney Parramatta, responded to this review

Dear tommomelbourne, Thank you for taking the time to photograph and tell us about your experience at Novotel Sydney Parramatta It was great to hear your feedback about the team and hotel; I know the team will appreciate this. And use this as encouragement to continue to give great service. Yes I fully agree the current ranking of the hotel... More 

Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed one night for business. The room I had was large and comfortable. The place appears to have been updated. It is clean and the place is fairly close to restaurants and night life. My only small complaint was with checking out. The staff member tried to charge me for breakfast that I didn't have or booked. But this... More 

Was this review helpful? Yes 1
Michael D, General Manager at Novotel Sydney Parramatta, responded to this review

Dear themetho, Thank you for your positive feedback, it is nice to have this and for the team to also take note your comments on check out. We look forward to welcoming you back soon for another great stay. Kind regards, Michael Daviss General Manager Novotel Sydney Parramatta More 

Australia
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Check in - 2 ladies on duty, one a trainee. Just a gem of advice, serve the person you are serving, acknowledge the others, but one at s time. Our check in was interrupted no less than by three other guests who all had their issues resolved before ours - were we somehow less important? Room - pretty good, no... More 

Was this review helpful? Yes 1
Michael D, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Honesttravel99, Thank you for taking the time to review. Point taken for the team at arrival as I agree multi tasking is one thing but the care and attention needs to be with the person in front of you. We look forward to welcoming you back for a better and more personalised stay. Kind regards, Michael Daviss General Manager... More 

Questions? Get answers from hotel staff and past guests. Ask a question

137 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (99)
Viewed
Dining (8)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (28)
Viewed
Bathroom (19)
Viewed
View from room (5)
Viewed
Pool/beach area (3)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Hotel & grounds (6)
Viewed
Dining (6)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (2)
Viewed
Room/suite (13)
Viewed
Bathroom (2)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay