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Pollentia Club Resort

Certificate of Excellence
Carretera de Alcudia-Pto. de Pollensa, km. 2, 07400 Alcudia, Majorca, Spain
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Pollentia Club Resort
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Pollentia Club Resort
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1,330 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

The resort itself was very pretty and picturesque. The staff were very attentive and helpful which was great as you didn't feel you were being a burden when asking for assistance, The room was very basic but to be honest we were there two nights so that was fine for us. The only thing I wasn't keen on were the... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Nice place to spend one week or ten days... The staff is Very friendly and they help you à lot to prépare your vacation. Particular thanks to Françoise at the central desk and the 2 guys... Sorry i do not remerber the name the barman and the guy in the dîner room. Food is ok and price of wines and... More 

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Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Even though our room was prepaid, they apparently gave it away for a beauty conference that took place in the hotel. We had not been informed before. When arriving, they told us they already booked a room for us in another hotel in Playa del Muro, a busy tourist zone - definitely not what we wanted. Before booking a room... More 

Was this review helpful? Yes 3
PollentiaClubResort, Community Manager at Pollentia Club Resort, responded to this review

Dear Sebastian, My name is Miguel, from Club Pollentia Resort. First of all I would like to apologize, we mistake and I feel sad about it. This is not the way we want to make business. We strive to offer the best service but sometimes we mistake. We are working hard to avoid this kind of not good situations in... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

We booked a week at Club Pollentia as a last minute holiday at the beginning of May. We are seasoned campers and like to explore on foot, by cycle and in kayak, so this was a complete change for us. The first couple of days we spent relaxing by the pool, reading, enjoying the sun and just unwinding. Then we... More 

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Zurich, Switzerland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for a week on breakfast only meal plan as we had a rental car. Great that the hotel is split in two parts - one for families and the other part for adults only. If you seek a quiet place you'll find it there. Room very clean and wifi great all over the place. Could be improved:... More 

Was this review helpful? Yes 2
PollentiaClubResort, Community Manager at Pollentia Club Resort, responded to this review

Dear Guests, My name is Miguel, from the Club Pollentia Resort. I would like to thank you for letting us know your thoughts following your stay at the Hotel Club Pollentia Resort. All the staff at our company always strive to offer the best possible quality of holidays and service and we are pleased to hear that you enjoyed your... More 

Senior Contributor
30 reviews 30 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second stay at this resort. My cycling club and I go here each May to cycle. This year 19 of us stayed here and my wife and one of her friends also came out. We stayed in the new Eros village plus rooms which were excellent. They are well appointed with all the facilities you would expect.... More 

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PollentiaClubResort, Community Manager at Pollentia Club Resort, responded to this review

Dear Guests, My name is Miguel, from Club Pollentia Resort. First of all, I would like to take the opportunity to thank you for your comments following your stay. Second time in Club Pollentia! :) It makes us feel so proud and waiting for the third :) We're so happy to know you've enjoyed a wonderful holidays with us. The... More 

Ashford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hand a fantastic stay here at the Pollentia Club resort. The customer service by every member of staff was second to none. Everyone was extremely helpful and with a smile. Rooms were great, well kitted and comfortable and cleaned every day. We only went for the breakfast option and were very happy with our choices each day. They offered a... More 

Was this review helpful? Yes 1
PollentiaClubResort, Community Manager at Pollentia Club Resort, responded to this review

Dear Guests, My name is Miguel, from Club Pollentia Resort. First of all, I would like to take the opportunity to thank you for your comments following your stay. We're so happy to know you've enjoyed a wonderful holidays with us. The whole team would like to thank you for your kindly words. :) Makes me feel so proud you... More 

London, United Kingdom
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in this place with 2 kids - ages 7 and 9. Rooms: the rooms are ok. The pillows are horrible. There was a major smell of bleach in the room as I think they just spilled in everywhere. Every room is near a fountain and a swamp. That means that opening the door to the back is not an... More 

Was this review helpful? Yes 1
PollentiaClubResort, Community Manager at Pollentia Club Resort, responded to this review

Dear Guests My name is Miguel, from the Club Pollentia Resort. Thank you for taking the time to review our hotel following your stay. We are always very pleased to receive comments and suggestions from our guests, and the Owner and the Management are very keen to know your feedback. I was very sorry to learn that not all aspects... More 

Bicester, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here with some friends from our cycling club early May. It was awesome. Bike rental on site, great position for all the major climbs. Resort was clean and tidy and the staff were very good (especially Monica in the restaurant upon whom I developed the tiniest crush). The food was great too (desserts are maybe a little samey) with... More 

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Brussels, Belgium
Top Contributor
52 reviews 52 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

We were quite worried as to what to expect as we really aren't 'resort' sort but we were pleasantly surprised. The resort itself is small compared to others and the location is quiet and well located between Pollenca and Alcudia along the coast road. Staff really couldn't have been more helpful, so friendly and genuine. I hope its not because... More 

Was this review helpful? Yes 1
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