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Pollentia Club Resort

#12 of 56 Hotels in Alcudia
Certificate of Excellence
Carretera de Alcudia-Pto. de Pollensa, km. 2, 07400 Alcudia, Majorca, Spain
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Pollentia Club Resort
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1,511 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (332)
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  • All months
    (1511)
  • Mar-May only
    (264)
  • Jun-Aug only
    (802)
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    (50)
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Southampton, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Dear the managers and all staff at Club Pollentia Resort. I'm sat having a coffee in the while my daughter is sleeping. This is the first time I have ever written a review but I felt the need to. It is day 2, yes day 2 of our holiday here. Our first family holiday. We were a bit dubious about... More 

Was this review helpful? Yes 4
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just back this morning second visit to the hotel and really a fantastic holiday. The staff certainly makes it . Pool bar with Jose , Alberto, and all the other staff are always so welcoming even when it's so busy. Always with a smile. We had the villa next to the pool but only thing is the array of sun... More 

Was this review helpful? Yes 3
Dartford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have just returned from a two week stay at Pollentia Club Resort (9 to 25 July) and this was our second visit to this resort, having visited this resort last summer. The resort was even better than last year and we had a great time. If you like good food, clean and comfortable rooms, a great pool and facilities and... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We booked here to keep the children entertained. In fact the kids club was a joke and out two youngest boys wanted to bail out early. The entertainment set up for guests was like a bad Butlins show 20 years ago. Admittedly we are here in peak time, but the one restaurant they allow children entry to was mobbed with... More 

Was this review helpful? Yes 3
Hinckley, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed here with our daughter who is 5 and had a fantastic holiday. Very polite and friendly staff and always around to help you. Staff also work very hard. Food very good something different every night and fresh meat and fish food cooked for you as well as fresh fruit cut up for you too. The... More 

Was this review helpful? Yes 1
Southampton, United Kingdom
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It is a long time since I have experienced a Mediterranean resort holiday. The reason for choosing Club Pollentia was to try and cater for three generations which included children aged 10, 7, 5 and 2. Expectations were significantly exceeded. We had a room in the adult section (G28). It was as far away from the centre of the resort... More 

Was this review helpful? Yes 1
Stockport, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Pollentia Beach Club Resort is a lovely resort. The food is amazing. The rooms are great, we had 2 interconnecting ground floor rooms in the Claudia block, our verandas faced a beautiful pond. The aircon was great, the shower head was faulty, the massive tv had ALL uk channels except CH 5, & LOADS of kids channels. My 8 yr... More 

Was this review helpful? Yes 1
Altrincham, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Really enjoyed this hotel. Food excellent. Staff all very polite and worked extremely hard trying to make the holiday run smoothly. The newly refurbished rooms were lovely. Loads to do if you wanted to; tennis, windsurfing,horse riding, archery and many more activities. One issue was getting a sunbed with an umbrella so I had to join the early risers to... More 

Was this review helpful? Yes 3
Birmingham
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We have just returned from 10 days at the Cub Pollentia resort. It was a 3rd stay there and I must echo what previous reviews have said about the disappointment in the quality and service provided. The rooms are very basic - on par with a 2*SC apartment. The food we experienced this time was terrible. It is very repetitive... More 

Was this review helpful? Yes 1
Miguel G, Community Manager at Pollentia Club Resort, responded to this review

Dear Guests, My name is Miguel, from Club Pollentia Resort Thank you for taking the time to share your review about your recent holiday at our hotel. I was very sorry to learn that not all aspects of the holiday met with your expectations. We strive to offer the best possible quality of holidays and service, and it is disappointing... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stayed here at the end of June this year and have to say that we were disappointed this time, having stayed at this hotel several times over the last few years. Standards have slipped and I have set out our feedback below: Food The quality of the food on offer had declined (particiularly the salads). They were very much the... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Village room(29)
  • Very good(10)
  • Evening entertainment(9)
  • PUERTO POLLENSA(9)
  • Mini disco(6)
  • Half board(5)
  • Swimming pool(4)
  • Very busy(3)
  • Sun loungers(3)
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Other (30)
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