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Pollentia Club Resort

Certificate of Excellence
Carretera de Alcudia-Pto. de Pollensa, km. 2, 07400 Alcudia, Majorca, Spain
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Pollentia Club Resort
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1,428 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (316)
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harrasedmum54
Level Contributor
97 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Visited the resort with my daughter and grandson. We stayed in one of the superior bungalows whcih was great with lots of room. We had a nice private patio space with furniture which overlooked the grounds. This is an excellent resort that is beautifully landscaped and well maintained. There are 2 pools - 1 is adult only but the other... More 

Was this review helpful? Yes 1
Luisa G, Community Manager at Pollentia Club Resort, responded to this review

Dear guests, First of all, we would like to take the opportunity to thank you for your comments following your stay at the Club Pollentia Resort. We're so happy to know you've enjoyed a wonderful holidays with us. The whole team would like to thank you for your kindly words. We hope to welcome you back soon in our hotel!... More 

Mansfield, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just spent a wonderful week at the Pollentia Club Resort. Spotless comfortable room. Lovely gardens and pool area overlooking a nature reserve. Fabulous food and very friendly attentive staff. Would definitely go again.

Was this review helpful? Yes
Luisa G, Community Manager at Pollentia Club Resort, responded to this review

Dear Guests, First of all, we would like to take the opportunity to thank you for your comments following your stay at the Club Pollentia Resort. We're so happy to know you've enjoyed a wonderful holidays with us. The whole team would like to thank you for your kindly words. We are pleased to know that you enjoyed your overall... More 

London, United Kingdom
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have just returned from a week with my adult son at this hotel, and commend any stay based on the exceptional facilities and really friendly and helpful staff. I have deducted one rating from excellent, and that is based purely on not having direct access to the beach, but this is less than 5 minute drive by car to... More 

Was this review helpful? Yes
Luisa G, Community Manager at Pollentia Club Resort, responded to this review

Dear Guests, First of all, I would like to take the opportunity to thank you for your comments following your stay. We're so happy to know you've enjoyed a wonderful holidays with us. The whole team would like to thank you for your kindly words. :) Hope to wellcome you back in the future! Yours sincerely, Luisa Club Pollentia Resort More 

Shropshire
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was a relaxing holiday in a quite setting with easy transport links to the two nearby towns of Alcudia and Pollensia. The beach at Pollensia was good and the town quite pleasant. Alcudia Old Town is lovely but although the beach is great for kids, I wasn't keen on the area directly behind the beach - a bit of... More 

Was this review helpful? Yes 2
Luisa G, Community Manager at Pollentia Club Resort, responded to this review

Dear Guests, First of all, I would like to take the opportunity to thank you for your comments and following your stay. We're so happy to know you've enjoyed a wonderful holidays with us. The whole team would like to thank you for your kindly words. :) Hope to wellcome you back soon ! Yours sincerely, Luisa Club Pollentia Resort More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel is very good, nice and friendly staff and the food is amazing! However, the beach in front of the hotel is beyond terrible! It's filthy and the chairs that are promised in the brochure are not there neither are the parasols. I had an allergic reaction and the staff did not want to help me.. Sadly it was... More 

Was this review helpful? Yes 2
Luisa G, Community Manager at Pollentia Club Resort, responded to this review

Dear guests, Thank you for your letter regarding your recent holiday at the Club Pollentia Resort, we are always grateful to receive constructive criticism. I was very sorry to learn that not all aspects of the holiday met with your expectations. We strive to offer the best possible quality of holidays and service, and it is disappointing to learn that... More 

Glasgow
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I've been going here for four years, and would still recommend the hotel, but it probably wasn't quite as good this year. All the staff are still great as is the food and there are a lot of activities to keep you going throughout the day. The one minor issue I had was the level of wear and tear in... More 

Was this review helpful? Yes 4
Birmingham, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Went in June from 9-16. Club pollentia is amazing. Food, wine, entertainment, resort was just so lovely, staff we're always helpful funny and made you feel relaxed. The pool was fab and the pool bar was even better. Even tho it was a snack bar there was so much choice. Then you had the other restaurants for breakfast lunch and... More 

Was this review helpful? Yes
Kingston-upon-Hull, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have just returned from our family holiday. Our group was 8 adults & 2 x children both under one. Check is was efficient and Amanya was most helpful. All the staff are friendly. Special mention to Amanya/ Monika/Carol/Eric & Daniel who helped us celebrate in style our daughters engagement. The food hall did become very busy during the end... More 

Was this review helpful? Yes 1
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed as a. Group of four in three rooms June 2015. The checkin was efficient and we were let into our Maris rooms by 1430. The rooms are small but well layed out with desk, chair, safe, medium sized balcony and large television which had all UK programs. The beds were comfortable and the block we stayed in F... More 

Was this review helpful? Yes 2
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Huge property with so many amenities, a great family stay, very friendly for kids. Excellent customer service, the make the best mojito that I ever had and have been to Cuba, and these are better by far.

Was this review helpful? Yes 1
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