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All 2 Upton St Leonards hotels

Mercure Gloucester, Bowden Hall Hotel

4.0 of 5 Hotel   |   Bondend Lane, Upton St Leonards, Gloucester GL4 8ED, England
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Mercure Gloucester, Bowden Hall Hotel
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A recent review
4 of 5 stars reviewed 4 days ago
Roy C Bridgend, United Kingdom
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336 reviews from our community

Traveler rating
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    70
    37
    12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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English first
Bridgend, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

Very easy to find on the SatNav with ample free parking in a lovely setting, and a beautiful building awaits you as you approach the hotel. Extremely polite and friendly staff met us and checked in, but alas, no lift...cue hauling heavy luggage up 4 flights of stairs to the far side of the building. The room was a good... More

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
BowdenHall, Guest Relations Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear Roy C Thank you for taking the time to write a review for our hotel. We were pleased to read that overall you enjoyed your stay here with us recently and that you found your room to be both warm and comfortable. It certainly was a busy weekend here at Bowden Hall with all hands on deck however we... More

Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We held our wedding here recently and had a wonderful day. The staff were excellent and very helpful, nothing was too much trouble. Everything went according to plan, the rooms were set up beautifully for both the ceremony and the reception, the food was great and we had a superb stay. Our room on the 2nd floor was initially very... More

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BowdenHall, Guest Relations Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear Jeni & Colin Thank you for leaving a review for Bowden Hall. It was a pleasure to read all of your very kind comments about our hotel. May we wish you congratulations again on your very recent wedding day. Bowden certainly lends itself as an impressive backdrop for a very special day such as yours and we were delighted... More

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed at Bowden Hall on the weekend just gone and had a really uncomfortable stay due to a very very hot room. We were placed in a room on the 4th floor. Its early September and outside temperatures have not exactly been high, however this didn't stop the room being roasting. Even with the window fully open when we... More

Was this review helpful? Yes 5
BowdenHall, General Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear jpmatt2014 I was sorry that you did not enjoy your recent stay with us and I apologise for the issues you have highlighted. Concerning the bedroom temperature, as described by my front office team, this is an old building and given the humidity of the weather, this can impact the temperature of the bedrooms. However we had guest occupying... More

London
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Typical 2 star hotel labelled as 4 star. Stayed with family for 3 days. hotel outside: cobwebs all around the doors - quite scary. inside: carpets are extremely old and dusty. room for a family of four: very small room, hardly any space to walk around. Toilet: 1960's but clean, no water mixer so either you use extremely hot or... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 6
BowdenHall, General Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear Salz M Thank you for taking the time to tell us about your stay at the Mercure Gloucester Bowden Hall Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your... More

Cheltenham, United Kingdom
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not quite up to the standard of comfort and luxury you might expect from a hotel of this class. No choice of teas sandwiches scones and cakes adequate but nothing exceptional to make it a day to remember.

Was this review helpful? Yes 7
BowdenHall, General Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear ActiveRetiree64 Thank you for taking the time to tell us about your stay at the Mercure Gloucester Bowden Hall Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback... More

Reading, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We had our wedding here and it was absolutely lovely. The Staff couldn't have been more helpful. The atmosphere and friendliness of everyone was really nice. The room looked beautiful. Food was good. Thank you for a very special day. The Bridal suite was lovely with a beautiful view of the lake. Thank you.

Was this review helpful? Yes
BowdenHall, Guest Relations Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear MrsH6689 Thank you so much for the lovely feedback. It was our pleasure to host your wedding reception here at Bowden Hall and we were delighted to hear that every aspect of your day went as planned. Bowden Hall definitely lends itself as a beautiful setting for weddings thanks to the imposing and grandness of the Georgian building and... More

Blandford Forum, United Kingdom
Top Contributor
50 reviews 50 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

@ family rooms on the 3rd floor. Very clean, quiet, lots of parking, large restaurant, our dinner was very nice and fairly priced also a menu for the children. Very good breakfast, could do with a couple of more staff both evening and morning but it was Monday evening so perhaps after the weekend people were on leave. Approx 10... More

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BowdenHall, Guest Relations Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear Middleton70 Thank you for taking the time to write a review for Mercure Gloucester Bowden Hall. We were glad to read that you enjoyed all the elements of your stay with us recently and that you found your bedrooms clean. We were also pleased that you enjoyed all of your meals in our exceptionally welcoming Dearmans Restaurant. Indeed we... More

Cheltenham, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A group of friends tried their offer of a champagne afternoon tea. Surroundings looked pleasant and the greeting was friendly. From previous experiences, afternoon tea is to be taken in comfortable chairs, but from the time we were shown to our tableclothless table we should have guessed what was to come. The service was very slow. Afternoon tea was served,... More

Was this review helpful? Yes 7
BowdenHall, General Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear Mike H Thank you for taking the time to tell us about your stay at the Mercure Gloucester Bowden Hall Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your... More

Sheffield, United Kingdom
2 reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had an iverniht stay here for a wedding, the grounds are beautiful, but the hotel itself needs updateing, our room was family room but to make it look bigger the bed was not even a double. The bathroom was full off damp and when you sit down on the loo you have a good view of the dinning room... More

Was this review helpful? Yes 7
BowdenHall, Guest Relations Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear natashafromsheffield Thank you for taking the time to tell us about your stay at the Mercure Gloucester Bowden Hall Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback... More

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Additional Information about Mercure Gloucester, Bowden Hall Hotel

Address: Bondend Lane, Upton St Leonards, Gloucester GL4 8ED, England
Location: United Kingdom > England > Cotswolds > Gloucester > Upton St Leonards
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Gloucester, Bowden Hall Hotel 4*
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Also Known As:
Ramada Upton St Leonards
Ramada Hotel Bowden Hall
Ramada Gloucester
Gloucester Ramada
Mercure Gloucester, Bowden Hall Hotel Upton St Leonards, Gloucestershire, UK

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