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Mercure Gloucester, Bowden Hall Hotel

Bondend Lane, Upton St Leonards, Gloucester GL4 8ED, England
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Mercure Gloucester, Bowden Hall Hotel
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A recent review
4 of 5 stars reviewed 2 days ago
Jill D Thornton, Lancs, UK
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Thornton, Lancs, UK
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at Bowden Hall for 3 nights on a room only basis, just needed a clean and comfortable room, and it was lovely. Reception was speedy, helpful and friendly. We noticed that there is no lift in the hotel, although this was not an issue for us. It is a long standing joke that we are always allocated the... More 

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Chard, United Kingdom
Level Contributor
75 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

this uk based hotel within the accor mercure group was a fine building and the staff and grounds were perfect but the food was not as expected ,if you want burgers and chips ,fine or if you want pizza`s, fine` but it was not what one would expect of an expensive 4 star hotel That said if you want this... More 

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Level Contributor
90 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Last minute stop over. Hotel accepts dogs which was a bonus! Nice reception staff! We stayed for dinner, food was fine although I was told I hadn't ordered something and that the side order was on my partners plate although his came with that particular side. I had to get a menu to prove it! My side was duly brought... More 

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bristol
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Attended party at Mercure Bowden Hall Hotel which was a superb venue the staff were brilliant and nothing was too much trouble. Gavin who was supervising that night was very accommodating and made everybody feel welcome. The breakfast next morning was superb and as we were a large group we were all seated in the same area which kept the... More 

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BowdenHall, Guest Relations Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear di123456 Thank you for leaving a review for Bowden Hall. We had a very successful weekend with the recent 21st birthday party so it's lovely to read yet another appreciative review of our hotel and how our staff excelled at service yet again. I shall pass on your kind comments to Gavin who is also our General Manager and... More 

Southampton, Hampshire
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'll skip to the conclusion as that's what I'd want in a review. Pros: +Great Staff +Good Decor +Good Food +Beautiful Grounds +Plentiful Parking +Free internets Cons: -No AirCon - in my room anyway -In the middle of nowhere -TV from the 1990's -Bathroom from the 1980's I'm currently freelancing in Gloucester and normally stay closer to Gloucester Business Park... More 

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London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed for the weekend surprise birthday party. It was not my first time, but I need to say a lot of amazing changes happened since last winter. Reception is brand new and luxurious, giving excellent first impression. Straight after arrival I enjoyed the delicious café late on a bench outside, while watching ducks and birds. Time just stopped. After... More 

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BowdenHall, Guest Relations Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear Veronika K Thank you for taking the time to leave a review for Mercure Gloucester Bowden Hall. We appreciate every comment we receive and we were delighted to read that you enjoyed every aspect of your stay here with us recently. It was a pleasure to welcome you back again. We were glad to read that you liked and... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had a excellent night at a party that was a surprise 21st. The staff were exceptional and nothing was ever too much bother they were very accommodating. We stayed overnight and the rooms were great and well equipped and breakfast was fantastic the next day in which they put tables together for us to be seated together as there was... More 

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BowdenHall, Guest Relations Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear donnalee03 Thank you very much for your review of Bowden Hall. We were thrilled to hear that you had an excellent time for the surprise 21st birthday party that was held here recently. Weddings and large functions are something we like to think we excel at here in our spacious and newly refurbished Lakeside Suite. Our staff always give... More 

lancs
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On arrival there was a wedding on, however this was in different part of the hotel so did not affect us which was nice. The exterior is nice but the interior is dated and I think the staff have accepted this. We booked two rooms and although clean to a degree the limescale on the bath was off putting. The... More 

Was this review helpful? Yes 2
BowdenHall, General Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear hotelbuff Thank you for taking the time to tell us about your stay at the Mercure Gloucester Bowden Hall Hotel. I was pleased to read that you enjoyed some aspects of your stay with us such as the food and the service you received from our staff, however I was very disappointed to hear that your experience did not... More 

Cardiff, United Kingdom
Level Contributor
116 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed recently for a conference with my wife and daughter. Room well decorated and nice bathroom facilities. Problem was it took us nearly 20 minutes to carry our luggage and baby in pram to the room This was the case every time we had to come downstairs without the luggage obviously.... No lifts and seems we had a child no... More 

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BowdenHall, Guest Relations Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear KathandKarlJohnson Thank you for your review for Bowden Hall on Trip Advisor. With regards to your comments about accessibility, firstly may we mention that we have a platform lift to the first floor for any wheelchair users or less able bodied guests. All of our disabled rooms are on the first floor. Secondly, we offer assistance with luggage etc... More 

Padbury, UK
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed on a hot Saturday night in July for business. The first impact on arrival is the imposing facade of the hotel with lovely gardens. The front desk girl was efficient, and friendly and welcoming. The bedroom was clean, neat and tidy with super large bed. The air conditioning ensured we had a good nights sleep on a humid... More 

Was this review helpful? Yes 1
BowdenHall, Guest Relations Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear MartynBailey Thank you for your Trip Advisor review for Bowden Hall. It is always a pleasure to read such kind and thoughtful comments from guests such as yourselves as our staff certain deserve all the recognition they receive. We were pleased that everything regarding your room was to your satisfaction and that you enjoyed a good night's sleep during... More 

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