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Hatton Court Hotel

Upton Hill, Upton St Leonards, Gloucester GL4 8DE, England
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867 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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Reading, United Kingdom
1 review
2 of 5 stars Reviewed today NEW

Room 33 had a most unpleasant smell. Moved to another room the next day. My letter of complaint and follow up reminder, addressed personally to the manager have been completely ignored, which speaks volumes for the culture. The AA may wish to review its 4 star rating as it's complete disregard for a customer is inexcusable. On a positive note... More 

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essex
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed with our in laws in June. When booking I thought it was nearer cheltenham than it was but it was in fact nearer to Gloucester which ended up fine as we loved Gloucester with the quays and cathedral. The hotel was a little tired, maybe a 3 star rather than a 4? Our room (number 24) was comfortable... More 

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Oxford, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for my husbands birthday. Staff were pleasant and accommodating. Rooms needed updated but this reflected in the price paid. Evening meal was really good, tasty food. The waiter accidently spilled wine over my husband which resulted in a change of clothes half way through our meal. Although apologetic, we were not offered our replacement drinks (2 glasses of... More 

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Salisbury, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed 3 nights over a weekend, very quiet, excellent service, food good, although menu changed little while we were there. The wait between courses was a bit long, the view was very rural. Our room was OK for us as we went on a cheap weekend deal, so I did not expect a good room, it had all we... More 

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Tadworth, United Kingdom
Level Contributor
121 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

After visiting an old friend in hospital in Lydney Glos we arrived around 6pm. The check in was quick and efficient, we were asked if we wanted to eat in the Brasserie or the Restaurant and a table was booked. The Restaurant food was excellent and the only thing we could say on the negative side was there was only... More 

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Hatfield, United Kingdom
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed for 2 nights on a special offer including bed and breakfast, and dinner with wine on one evening. The dining room (Tara Brasserie) was well laid out with big windows and a rural view. The staff were very pleasant and service was good; we had a nice room. However, the chair I sat on in the bar was... More 

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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Food very good and the service was very attentive. We didn't feel we waited for food - but we eat out regularly and are accustomed to having a little break between courses. I wouldn't want it right away! All in all very good lovely surroundings

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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Good value, great cut of beef, cheese board worth a punt, service slow due to understaffing if after 1400, visited 6 times now as family, free water, chairs can be low, nice drive to get too if come over hill - not from Gloucester.

Was this review helpful? Yes 1
Ross-on-Wye, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We went here last night for dinner.. Food was fabulous but we had to wait 25 for "cold" starters. Lucklily, shortly after finishing our mains came, when we finished these were clearly after some while. It then went down hill when we were given dessert menus. We were left 20 minutes before being asked what we wanted. We finished our... More 

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London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel itself is very drab and feels like an airport restaurant. Outside the sound of the M5 shatters any notion of tranquility. Our room was devoid of all personality and had views over carparks. The bed (2 singles joined in to one) was ultra uncomfortable and it turned out that clever design enabled every sound from the other rooms... More 

Was this review helpful? Yes 2
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