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All 2 Brockworth hotels

The Cheltenham Chase Hotel - A QHotel

4.0 of 5 Hotel   |   Shurdington Road, Brockworth GL3 4PB, England
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The Cheltenham Chase Hotel - A QHotel
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Ranked #1 of 2 Hotels in Brockworth
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Annb528789 Bury, United Kingdom
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1,067 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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Bury, United Kingdom
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Returned here for our 5th stay on a "romantic 2night stay" with champagne and chocolates, 2 dinners and bed and breakfast. Was very surprised to see that the champagne was a full bottle of Lanson - beautiful drink! The room as ever was more than comfortable, huge bed and beautifully appointed. Having a fridge in the room is certainly a... More

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General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Annb528789 Wow! fifth stay?! That's brilliant to hear and thank you for your loyalty. I'm glad that you enjoyed your Romance Package and found the Hotel to be just as good as your previous stay. I'm sorry that you found our wine prices to be a little expensive. They are set centrally and are comparable with other Hotels of... More

Verwood, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Enjoyed a two night package - B&B with dinner on first night. We stayed a couple of years ago and enjoyed that visit and were not disappointed this time. Rooms are large with plenty of storage space, beds are comfortable. Room came with free WiFi, safe, and fridge and air conditioning that worked! Although the bathroom was quite large with... More

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General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Bob_R249193 Thank you for taking the time to post a review regarding your stay. It's great to hear that you found your stay just as enjoyable as your stay a couple of years ago, but I hope that you won't leave it so long until your next stay! Kind regards Keith Turnbull More

Stourbridge, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I booked a 2 night package break as a surprise for my wife, it included 2 breakfasts, 2 evening meals, 1 light lunch and 2 1hr--30mins of massage treatment, a dressing gown and slippers. The massages you had a choice for what suited you. We had full use of the spa at any time. On arriving we found a large... More

Was this review helpful? Yes 1
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear baggies33 Thanks for the great review and brilliant to hear that we were able to score you some 'brownie points'! Our Spa breaks are great value for money. Our Spa guests generally don't set foot outside of the Hotel so it's great to hear that you got out and about to enjoy the local scenery. There is plenty more... More

Bedford
Senior Contributor
47 reviews 47 reviews
43 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Enjoyed two nights here. Staff top class, rooms excellent if a bit chilly when we got there at 4pm. Good service at bar and restaurant and our inclusive package made it a bargain. Spa was a bonus, as we were primarily using hotel as tourist base. I suggest the swimming pool could have been much warmer. Staff again welcoming. Easy... More

Was this review helpful? Yes 1
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Christheblueboy Thank you for your review on your stay at The Cheltenham Chase Hotel and for your constructive comments regarding your experience. I'm sorry you found our rooms to be a bit chilly, the room heating is on individual controls and as it has been unseasonally warm (and being environmentally conscious) we have not found it necessary to pre-heat... More

South Wales
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We booked this hotel as a last minute stop over, booking the dinner, bed and breakfast rate. Check in was friendly and efficient, we couldn't fault the room and I even managed a swim before dinner. We had a three course evening meal, everything was tasty, hot and freshly cooked, service was friendly and efficient, we couldn't fault it. Breakfast... More

Was this review helpful? Yes 1
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear DPDS Swansea Thanks for such a great review of your stay at The Chase. I note your comments regarding the breakfast service and laying up tables for lunch and I have passed this on to the team. We hope to see you again soon. Kind regards Keith Turnbull More

London, United Kingdom
Contributor
17 reviews 17 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a really nice stay with my mum at this hotel. Staff were pleasant and the hotel was in good condition. Special mention has to go to the waiter that looked like Cyril the Bus Boy (photo attached) from Smile Orange and the lovely little brunette who decorated my mum's dessert when she found out that it was her... More

Was this review helpful? Yes 1
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear The_Perreira_Kid Thank you for posting a review regarding your stay at The Cheltenham Chase Hotel. I am so pleased that you found our team so helpful that you gave a few special mentions! I apologise for the Spa Bath being out of order during your stay. We did have to close it due to a technical fault which has... More

Bristol, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My partner and I have just returned from an overnight stay, we had a spa package that was great value for money. Overnight stay with breakfast , spa lunch, access to spa with a treatment each (x2 25min OR 1x50) 3 course dinner. The whole package was top notch. The spa and leisure club was great and the treatments we... More

Was this review helpful? Yes 1
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Kezzertoms81 Thank you for taking the time and trouble to post a review regarding your stay at The Cheltenham Chase Hotel. It sounds like you had a great Spa experience here which is brilliant to hear and have passed your comments on to the team. We hope to see you and your partner again soon. Kind regards Keith Turnbull More

berkshire
Top Contributor
77 reviews 77 reviews
56 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Now I didn't stay here so this is not a fully fledged review of the hotel, however our recent conference experience here was so good I felt I had to recognise it. I ran a one day event here for about 60 of my staff. I arrived early to set things up, and discovered that there was no HDMI cable... More

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General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear berkshire_nomad Thank you for taking the time to post a review regarding your recent conference experience here at The Chase and i'm so pleased it was such a good experience. We pride ourselves on being able to 'go the extra mile' for our guests and hope that our service standards place us head and shoulders above the competition. It... More

Salford, United Kingdom
Top Contributor
50 reviews 50 reviews
43 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here over a weekend whilst at a conference. The rooms are spacious, well equipped and comfortable and the hotel overall has good leisure facilities. A particular strength of this hotel is the quality of service from all staff - they are friendly, courteous and go the extra mile without being over bearing. Another strength is the quality of... More

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General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear John S Thank you for taking the time to post a review. It's great to hear from one of our business guests. We do have such a great team here and it is brilliant to see this recognised in our reviews. We pass on all feedback so you can rest assured that your compliments will reach the right people.... More

Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Have just returned from a weekend at the hotel and all I can say is wow!! The food was lovely and plentiful, spa was excellent and the room was lovely. staff were very efficient , helpful and not " in your face" but very helpful.

Was this review helpful? Yes
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Nursietn Thank you so much for such a great review! I have passed your comments on to the team here and we hope to welcome you back very soon. Kind regards Keith Turnbull More

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Additional Information about The Cheltenham Chase Hotel - A QHotel

Address: Shurdington Road, Brockworth GL3 4PB, England
Location: United Kingdom > England > Gloucestershire > Brockworth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Cheltenham Chase Hotel - A QHotel 4*
Number of rooms: 122
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Also Known As:
The Cheltenham Chase Hotel - a q Brockworth
Cheltenham Chase Hotel
Cheltenham Chase Brockworth
The Cheltenham Chase Hotel - A QHotel Brockworth, Gloucestershire

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