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The Cheltenham Chase Hotel - A QHotel

Certificate of Excellence
Shurdington Road, Brockworth GL3 4PB, England
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The Cheltenham Chase Hotel - A QHotel
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Ranked #1 of 2 Hotels in Brockworth
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Richard W Tavistock, United Kingdom
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1,243 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (253)
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Tavistock, United Kingdom
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Well located for Cheltenham. Very peaceful location. Hotel has been updated it seems and rooms were comfortable and spacious. Very nice breakfast . Didn't have time to try the pool and steam but facilities available. Rooms had coffee, iron , trouser press and something I've not seen before a guide to working the air con. Well thought out overall. A... More 

Was this review helpful? Yes 1
Wokingham, Berkshire
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My Husband and I stayed here for a long weekend last week. From start to finish it was wonderful! Our room was large, perfectly clean and very modern. The beds are soooo comfy and Ive found that in all the other Q Hotels we've stayed in. Rooms are also super quiet. Breakfast every morning was superb, plentiful fresh and all... More 

Was this review helpful? Yes 3
Stoke-on-Trent, United Kingdom
Level Contributor
130 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for two nights. Reception staff were friendly and welcoming. Room was very spacious and clean. The ensuite was of a good size with a shower over the bath. There was tea/coffee, iron with board and hairdryer. The bed was very large and comfortable. Plenty of storage space for clothes. The evening meals served were of a good standard... More 

Was this review helpful? Yes 1
KTurnbull, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Steve16588, May I thank you for your prompt and delightful response. We are so pleased that you enjoyed your stay here at "The Chase" and I will take pleasure in passing on to all of the team here at the weekend. I do hope that we may welcome you back to Q Hotels in the near future, Yours sincerely,... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I paid £269 for 2 nights. Considering the location, standard and facilities this very expensive. The WiFi in my room was very poor and mobile data coverage inside the hotel was unusable (it was OK outside). The poor communications make it unsuitable for business use.

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KTurnbull, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Peter J, May I thank you for taking the time and trouble to pass on your comments on our wi fi and the local mobile phone signal strength. We have free dedicated 8mb wi fi for guest usage which is class leading and normally more than adequate for our guests. I am investigating as to whether we had a... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for RIAT weekend. Met our requirements. Room clean & tidy, seemed to have been recently renovated. Restaurant was very busy so there were niggles, but these were sorted by the attentive staff in no time at all. Would return here.

Was this review helpful? Yes 1
KTurnbull, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear TheGriffins1, Thank you for your kind comments. I am delighted the team were attentive during what was indeed a busy weekend for RIAT. I do hope that you agree with the Vulcan to the Sky crew that the drive to Fairford for the Royal International Air Tattoo was actually quicker and simpler to The Cheltenham Chase than it was... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on the romance15 package but upgraded the room. Our stay was lovely, the hotel is nice and modern and when we got into our room there were chocolates and champagne waiting for us, which were very nice. Had a back massage and this was also very nice but perhaps the price may have been a bit steep, also... More 

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General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear mark29f Thanks for your review. It's great to hear that you enjoyed the Romance Package and that your girlfriend had an enjoyable birthday experience with us. Our treatment times do include time before and after the treatment for you to get ready and for the therapist to have a short consultation with you, so this may be why you... More 

Derby, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a 2 night midweek break and we had an amazing time. The hotel is ideally placed to visit gloucester, cheltenham or the cotswolds and so close to the M5. Check in was welcoming and easy. Room was large, spacious and clean. Fabulous newly furbished bathroom. Lots of tea bags, coffee and milk - only gripe would be... More 

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General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear neoflip789 Thank you for taking the time to post a review regarding your recent stay with us and for giving the team such a lovely complimentary review. You are right, they are all superstars! If you do stay again please just ask for any tea bags that you might like for your room. We have a wide range of... More 

Dublin, Ireland
Level Contributor
113 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for four nights as part of a tour group. Having recently stayed in another hotel in the same chain which was decidedly below par, I was a bit apprehensive about staying here, but I couldn't have been more mistaken. How two different standard hotels can both be called 4 star is beyond my comprehension! As soon as... More 

Was this review helpful? Yes 1
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Northbrook Thanks for your review and for your observations on our breakfast service which we will certainly consider for the future. I will pass your compliments on to Imre and Natalia who will be so pleased to receive a personal mention (and a ThankQ point). I'm so pleased that we lived up to our 4 star rating in your... More 

Exeter, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our third visit to this hotel and we would have no hesitation to return. We were staying after attending a classic car event local to the hotel. The hotel was particularly busy this time, something that causes many hotels problems; however the Cheltenham Chase was coping really well. This was noticeable at breakfast, where despite the restaurant being... More 

Was this review helpful? Yes
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Simon B Thank you very much for taking the time to post your feedback on your stay with us, it is much appreciated. It's great to hear that you had an enjoyable event experience and that the team here coped so well with the large number of guests over the weekend in question. We hope to hold many more... More 

Kingston-upon-Hull, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed for a two night business conference. From walking in to the reception you are made to feel most welcome by all the staff. The public areas and hotel room were immaculate. My room was spacious and well equipped for everything I needed. The restaurant food was lovely and well presented. It was the best food I have... More 

Was this review helpful? Yes 1
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear p0llyw Thank you!! I'm so pleased to hear that you have viewed us as both a first class conference facility, and as a potential Leisure break Hotel. We frequently receive reviews from our Leisure Guests but normally our Business and Conference reviews are few and far between so thank you very much for letting us know how we performed... More 

Hotel Review Summarization

What travelers say

  • Very good(28)
  • First nights(4)
  • Room service(4)
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