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All 2 Brockworth hotels

The Cheltenham Chase Hotel - A QHotel

4.0 of 5 Hotel   |   Shurdington Road, Brockworth GL3 4PB, England
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The Cheltenham Chase Hotel - A QHotel
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83%
Ranked #1 of 2 hotels in Brockworth
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Ian87_11 Honiton, United Kingdom
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945 people have reviewed this hotel

Traveler rating
    437
    346
    104
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
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English first
Honiton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at the Cheltenham Chase Hotel for a couple of days this April. We were made to feel extremely welcome and valued as guests throughout our visit. The room was spotlessly clean and comfortable and the food and drink was excellent value and of good quality. Dinner in Hardy's restaurant was first-rate and there was an... More

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Nottingham, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in a suite which was very good- large and well presented. Staff very helpful and food and wine good value. Good location for touring Cotswolds and access to motorway. Will return in the summer.

Was this review helpful? Yes 1
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear alan b Thank you! We look forward to welcoming you back in the summer. Did you try the Romantic Road Trail whilst you were with us? If not you might like to next time you stay. There are two routes which take you through beautiful Cotswold Villages and scenery in the comfort of your own car. Please do ask... More

Southampton, United Kingdom
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Cheltenham Chase is a typical Q hotel, modern, smart, clean, good facilities, pleasant staff. This was our second stay here, and as before, a better rating would have been achieved if the restaurant had been more on the ball. One of us is lactose intolerant - never usually a problem at other Q hotels, and good chefs are always happy... More

Was this review helpful? Yes 1
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear holidayaddictUK15 Thank you for taking the time to post your feedback on your stay with us. Great to hear you rate our team so highly and found all of the facilities met with your expectations but not so great to read your comments regarding the food you were served. I hope that you will accept my sincere apologies. We... More

Middlesbrough, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed overnight recently and room was very comfortable, food in the bar was excellent, staff very friendly and helpful. Used the gym was has up to date machines - bar area has plenty of room. Breakfast was a touch disappointing as I was down half an hour before closing and food was dry, cold and not replenished, obviously not wanting... More

Was this review helpful? Yes 1
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Steve L Thank you for taking the time and trouble to post a review. It sounds like you had a great stay with us which is really good to hear and I hope you'll consider returning soon. I'm just sorry that the breakfast items were a little tired - we will take this on board for the future, but... More

Bristol - UK
Top Contributor
77 reviews 77 reviews
31 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for one night for business. No complaints, average stay but to be fair didn't spend much time there. Plenty of parking, check in and out efficient and friendly. Room comfortable and clean. Breakfast fare standard, staff were friendly. Didn't use any facilities (gym, etc) so can't comment. Would stay here again as location good. Nothing outstanding but no... More

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General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear SmartieBristol Thanks for taking the time to post your thoughts on your stay with us. I hope that you'll get the opportunity to stay with us again in the near future and use more of our facilities. I'm sure that if you do you'll be able to rate us far higher! Kind regards Keith Turnbull More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Before we went we phoned the hotel many times to book our treatments, evening dinner times and lots of questions relating to our stay and the staff were so friendly and helpful on every occasion. Arrived on Sunday morning and was greeted by a young lady called Tuesday (who was born on a Sunday) straight away we felt at home... More

Was this review helpful? Yes 2
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Debby, Elaine, Lulu and Maria, Thank you for taking the time to post such a lovely review of your stay and I am so pleased that you all had such an enjoyable time away at The Cheltenham Chase. We share all of our feedback with the team here and it's great for them to hear that their friendliness and... More

Manchester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was rated as a 4 star and it did offer swimming pool / Jacuzzi / sauna & steam room facilities. The bedrooms were modern and quite nice - including fridge and kettle. There was also a hairdryer............although it was kept in a drawer which could not be closed whilst using it and in order for it to work... More

Was this review helpful? Yes 2
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear 35Penguin Thank you for your review. I am sorry that you have rated your experience as disappointing and I can assure you that we certainly do act upon our guest feedback where possible, so your comments are very valuable to us. The hairdryer in your room is an industry standard dryer which normally (as a safety measure) does need... More

Wales
Contributor
19 reviews 19 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed two nights on a spa break package with my husband and our friends - another couple. We arrived at the hotel at around midday and was hopeing to drop our luggage off while we explored Cheltenham. We were delighted to be informed by a very pleasant and professional looking lady on reception that our rooms were ready. We... More

Was this review helpful? Yes 1
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear mikcol Thank you for taking the time to post a review of your stay at The Cheltenham Chase Hotel. It certainly sounds like you enjoyed your stay overall which is great to hear. I hope that you will accept our sincere apologies for the delays experienced in the restaurant. We are working hard on our food standards and food... More

Senior Contributor
38 reviews 38 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A really nice and tidy hotel with four stars. The reception area is warm and welcomed. The staff friedly und helpful all the time. I was on my way to the hotel and booked a table in the restaurant at short notice and it wasn't a problem. Even after I have asked to shuffle me forward due to earler arriving... More

Was this review helpful? Yes
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear torstensuess Many thanks for taking the time and trouble to write a constructive review regarding your stay with us. We welcome all of our customer feedback and certainly use it to maintain and improve our standards for future and returning guests. It was great to hear that you enjoyed the majority of your stay and we will certainly take... More

Cambs. UK
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I suspect this hotel is not accustomed to catering for many people during the week. Last night we ordered Duck.... No duck, we ordered pizza.... No pizza. Tonight we asked first, anything off the menu... No sir please just order. There were six of us, two ordered Duck guess what.... No Duck. Soup without bread roll , the lovely blond... More

Was this review helpful? Yes
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Longing-for-peace Thank you for taking the time and trouble to post a review, and I am pleased that you appreciated our rooms and the friendliness of the team here. We were sorry to read your comments regarding breakfast service and we will utilise your feedback in re-training our team in the restaurant. I hope that you will accept my... More

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Additional Information about The Cheltenham Chase Hotel - A QHotel

Also Known As:
The Cheltenham Chase Hotel - a q
The Cheltenham Chase Hotel - a q Brockworth
Cheltenham Chase Hotel
Cheltenham Chase Brockworth
The Cheltenham Chase Hotel - A QHotel Brockworth, Gloucestershire
Address: Shurdington Road, Brockworth GL3 4PB, England
Location: United Kingdom > England > Gloucestershire > Brockworth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Brockworth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Cheltenham Chase Hotel - A QHotel 4*
Official Description (provided by the hotel):
The Cheltenham Chase Hotel is situated conveniently close to both Cheltenham & Gloucester and just minutes away from junction 11a of the M5. The Hotel boasts 122 contemporary, air conditioned bedrooms, all with flat screen TVs, tea & coffee making facilities and fridges. Hardy's Restaurant offers fantastic food in a light contemporary atmosphere overlooking the Cotswold Hills, whilst Hunters Bar and Lounge provides a relaxed area in which to enjoy a great range of food and drink. There is an extensive leisure club with great facilities including a pool, sauna, steam room and jacuzzi, a fully equipped gym and weights area and a Spa offering a full range of treatments. Complimentary WiFi is available throughout the Hotel. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Cheltenham Chase Hotel is situated conveniently close to both Cheltenham & Gloucester and just minutes away from junction 11a of the M5. The Hotel boasts 122 contemporary, air conditioned bedrooms, all with flat screen TVs, tea & coffee making facilities and fridges. Hardy's Restaurant offers fantastic food in a light contemporary atmosphere overlooking the Cotswold Hills, whilst Hunters Bar and Lounge provides a relaxed area in which to enjoy a great range of food and drink. There is an extensive leisure club with great facilities including a pool, sauna, steam room and jacuzzi, a fully equipped gym and weights area and a Spa offering a full range of treatments. Complimentary WiFi is available throughout the Hotel. ... more   less 
Number of rooms
122

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