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Grande Kloof Boutique Hotel

3.5 of 5
69 Kloof Road | Fresnaye, Fresnaye 8005, South Africa
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Grande Kloof Boutique Hotel
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Grande Kloof Boutique Hotel
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75 reviews from our community

Traveler rating
    39
    23
    8
    2
    3
See reviews for
7
45
2
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cape Town, Western Cape, South Africa
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

I recently went to the spa for a couples massage. The staff were friendly and welcoming and the parts of the hotel I saw looked good. The massage was pretty good - again the staff were great, the room was comfortable and warm and I had a pretty good experience. After the massage we were allowed to go to the... More 

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Cape Town, Western Cape, South Africa
Contributor
16 reviews 16 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

First thing I noticed when I got there was a proud rainbow flag flying high - which I loved. My room was great - lots of natural light through the glass sliding door leading out onto a shared balcony. And it is so very close to the promenade - was able to have a morning jog everyday. And the area... More 

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Fordingbridge, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

We loved this hotel, very quirky with it's unique style bedrooms. Nice facilities, although unfortunately when we were in the Jacuzzi which we were told we could use, we were then asked to leave for the spa guests who arrived. On returning from dinner at the V&A to go to the hotel bar for a drink there was very little... More 

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London, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff and the service is fantastic and the hotel is beautiful and comfortable. There is a good use of space and the rooms are comfortable with the bathrooms finished to a high spec. There are some areas of improvement. The closets in the bedrooms have a hanging rack that is very high. I am 5 foot tall and I... More 

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New York
2 reviews
4 of 5 stars Reviewed March 5, 2015

We only had one night at the Grand Kloofe but we enjoyed our stay very much!! The hotel is modern -- the view is fantastic -- and the staff is just terrific! I would recommend this hotel to anyone who enjoys a small boutique luxury feel when they travel. Cameron and Amanda who run the front desk are just fabulous!!

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Oslo, Norway
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2015

Everyone we met working in the hotel was smiling and made our stay great. The facilities have a high standard. Great view from the top floor. Nice breakfast with fresh fruit every day. Located between the city centre and Camps Bay (Recommend the beach and the restaurants). I can recommend this place to anyone.

Was this review helpful? Yes 1
KayCapeTown, Manager at Grande Kloof Boutique Hotel, responded to this review

We are so happy that you found our facilities 'high standard" - thank you for your confidence in recommending our establishment to fellow travelers. We appreciate our wonderful guests and look forward to welcoming you back to Cape Town soon. Warm regards The Grande Kloof Team More 

George
1 review
3 of 5 stars Reviewed February 23, 2015

Very good potential and room comfy BUT Curtains falling off hooks and could not draw properly. NO dressing table at all, not enough hangars, no towel rails in the bathroom, no decent soap, often no bath towels, One gown had no belt. NO ATTENTION TO DETAIL. So a disappointing stay.

Review collected in partnership with this hotel

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KayCapeTown, Manager at Grande Kloof Boutique Hotel, responded to this review

Thank you for an excellent review - We are proud to have offered you 'superb service' and feel humbled by such a wonderful compliment. We look forward to your next stay with us in Cape Town. Sending you warm greetings, The Grande Kloof Team More 

London, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 30, 2015

The hotel website looked good; I used to track Fresnaye properties in the Argus weekend supplement once upon a time, so I fancied the area; it had a pool. (Which ironically we didn't use though it was a selling point for us). We booked. It's an attractive building with large airy lounge/breakfast room. Our garden room was small - not... More 

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KayCapeTown, Manager at Grande Kloof Boutique Hotel, responded to this review

Thank you for your review - The hotel industry most certainly has its motions and there are times that high season timeframes show up attention to detail descrepancies. We are grateful that you have pointed out areas where there is room for improvement and thank you once again for taking the time to review the establishment. Our warmest greetings, The... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2015

My family and I spent 2 weeks at this wonderful hotel. The rooms and facilities were all modern clean and well maintained. The staff were friendly and efficient and always ready and willing to help us. The position is great being off the main strip of Seapoint but close enough to walk to everything and the hotel has secure off... More 

Was this review helpful? Yes 1
KayCapeTown, Manager at Grande Kloof Boutique Hotel, responded to this review

Dear Derek We are truly happy that you had a wonderful stay at The Grande Kloof, and we thank you for a heartwarming review that is deeply appreciated. Our best wishes to you and we look forward to being of service to you in the near future. Warm regards The Grande Kloof Team More 

Tyne and Wear, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 11, 2015

I stayed in the Grande Kloof Hotel whilst visiting family in Cape Town. Upon arrival Alec took our bags up to our room and we were checked in at reception, The reception staff were very friendly & accommodating and nothing was a problem. On our first night the reception staff advised us where to visit for food, booked us a... More 

Was this review helpful? Yes 1
KayCapeTown, Manager at Grande Kloof Boutique Hotel, responded to this review

Our most heartfelt thanks to you for such an excellent review. We are so happy that you had a great experience in Cape Town. We look forward to your next stay with us and wish you and your family the very best. Kind regards The Grande Kloof Team More 

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