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All 1 South Cerney hotels

Cotswold Water Park Four Pillars Hotel

4.0 of 5 Hotel   |   Lake 6 | Spine Road East,, South Cerney GL7 5FP , England
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Cotswold Water Park Four Pillars Hotel
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Ranked #1 of 1 hotels in South Cerney
A recent review
5 of 5 stars reviewed 3 days ago
Simon P
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988 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (278)
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English first
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have stayed here 7 or 8 times since it opened as new. Each time I have had a fantastic stay, the staff have always great. Some reviews on here say it's expensive but the bottom line it's a hotel in the Cotswold Water Park. The Spa is nice, and the pool is ok. The can't be a fair few... More

Was this review helpful? Yes 1
GRM_2013, Guest Relations Manager at Cotswold Water Park Four Pillars Hotel, responded to this review

We thank our repeat guest for their continued support of the hotel and services that we provide and it is pleasing to know thatc the team are always helpful and accomodating. We hope our guest enjoys some of the more recent stylistic changes to the public areas of the hotel and Spa Stephen J Brock & Dominic Haigh Guest Relations... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We stayed for 2 nights in July and had a really nice stay. The staff on reception were friendly and helpful. We were given a room on the ground floor which opened onto a shared decking with the other rooms. The weather was scorching during our stay and the rooms were too hot which made it uncomfortable to sleep at... More

Was this review helpful? Yes 1
GRM_2013, Guest Relations Manager at Cotswold Water Park Four Pillars Hotel, responded to this review

We are pelased that despite the recent 'extraordinary high temperatures' and summer weather, our guests enjoyed their stay with us and the facilities available on-site. Stephen J Brock & Dominic Haigh Guest Relations Manager's More

Canterbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We have just come back from a four day stay at this hotel, and we loved it! The hotel itself is a lovely building and has been well thought out. Our room was beautiful and overlooked the lake. We cannot speak highly enough about the staff as they were so courteous and helpful. The food was very good and the... More

Was this review helpful? Yes
GRM_2013, Guest Relations Manager at Cotswold Water Park Four Pillars Hotel, responded to this review

We thank our guests for their review and for noting the buildings layout and the interactions with our staff. Stephen J Brock & Dominic Haigh Guest Relations Manager's More

Cirencester, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was very impressed with the friendly, helpful staff from the outset. The facilities were very clean and definitely had that 'luxury' feel. The complimentary refreshments were the icing on the cake for a very pleasant, relaxing afternoon spa experience. Because we were there on a Saturday, things got a bit busier in the spa area after 3pm, especially when... More

Was this review helpful? Yes 2
GRM_2013, Guest Relations Manager at Cotswold Water Park Four Pillars Hotel, responded to this review

Spa6 offers a 'Day Pass', currently priced at £25 per person. This allows day visitors to enjoy the hydrotherapy pool and all poolside amenities such as our dry steam and wet steam rooms, heated mosaic poolside beds, spa cannons and in pool jacuzzi jets, ice fountain, bucket shower. The pass also entitles our visitors to make use of our fully... More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Whilst staying at hoburne cotswold we decided to go for a walk it rained heavily and we were soaked to the skin. We came across the four pillars hotel so decided to pop in out of the rain. We ordered two ham sandwiches and at £20 with a coffee (for both) was very expensive. Whilst waiting and waiting and waiting... More

Was this review helpful? Yes 3
GRM_2013, Guest Relations Manager at Cotswold Water Park Four Pillars Hotel, responded to this review

We apologise to our visitor from the local caravan and camping park. It would seem that the 'food order' that was put through from our lounge bar to our kitchen, on this occasion, went astray and we sincerely apologise for this error and the continued inconvenience caused on the day due to a slow follow up of the enquiries raised... More

Contributor
18 reviews 18 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Thus is our 3rd visit over the years. Pleased to report they have made a big difference with the spiders around the exterior - they are much fewer now and you are told to report cobwebs to staff immediately. We had 2 adjoining rooms for family - useful and worked well for us. Because we had booked 2 rooms with... More

Was this review helpful? Yes 1
GRM_2013, Guest Relations Manager at Cotswold Water Park Four Pillars Hotel, responded to this review

We thank our repeat guests for their continued support of our product and service and look forward to their next visit. Stephen J Brock & Dominic Haigh Guest Relations Manager's More

Christchurch, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my partner thoroughly enjoyed our stay here, the food was fantastic, we ate in the brasserie restaurant both nights as it was totally fab, we had window seats in the restaurant both nights which was very special, our room was spotlessly clean and beautiful, the balcony was lovely to chill o0ut on in the evenings. The fan in... More

Was this review helpful? Yes 3
GRM_2013, Guest Relations Manager at Cotswold Water Park Four Pillars Hotel, responded to this review

We thank our guests for noting their 'TOP STAY' and we are pleased that they found our connoisseur balcony rooms enjoyable. Stephen J Brock & Dominic Haigh Guest Relations Manager's More

Harpenden, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed for 2 nights at the beginning of this month and as others have found it was much too hot in bedrooms and corridors. But the lack of air conditioning in such a modern building reflected the poor quality of everything: thin walls, cheap furnishings, cheap duvets and pillows (I noticed this when I had to remove the duvet... More

Was this review helpful? Yes 5
GRM_2013, Guest Relations Manager at Cotswold Water Park Four Pillars Hotel, responded to this review

We are of course concerned to learn that having not received any correspondence from our guests, they have in-turn not received a reply and would of course always welcome the opportunity to discuss any issues with them directly. Stephen J Brock & Dominic Haigh Guest Relations Manager's More

Northampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A great short break. We stayed in a room with a balcony overlooking the lake which was great, spent some time in the spa, ate in both the Boathouse and the hotel restaurant. The room was quite expensive and normally wouldn't spend so much but as it was anniversary we were happy to spend a little more. The room was... More

Was this review helpful? Yes 3
GRM_2013, Guest Relations Manager at Cotswold Water Park Four Pillars Hotel, responded to this review

We are grateful to our guests for their 'honest and constructive' review of the property and will look into any areas of concern as mentioned here. We are pleased that overall, the stay with us was very enjoyable. Stephen J Brock & Dominic Haigh Guest Relations Manager's More

Liverpool, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

Sorry to say this this was a disappointment, despite the efforts of the staff who were helpful and did their best. We stayed during the very hot month of July and the hotel, despite being modern and boasting four stars, could not cope with the heat at all. As soon as you left the main public areas, it was like... More

Was this review helpful? Yes
GRM_2013, Guest Relations Manager at Cotswold Water Park Four Pillars Hotel, responded to this review

We are sorry to learn that our guests seemed unable to fully enjoy their two night stay with us on this occasion due to the uncharacteristic 'Heat Wave Weather' of the Summer month of July. Stephen J Brock & Dominic Haigh Guest Relations Manager's More

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Additional Information about Cotswold Water Park Four Pillars Hotel

Address: Lake 6 | Spine Road East,, South Cerney GL7 5FP , England
Location: United Kingdom > England > Gloucestershire > Cotswolds > South Cerney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cotswold Water Park Four Pillars Hotel 4*
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Also Known As:
Cotswold Water Park 4 Pillars Hotel
Cotswold Water Park Four Pillars Hotel South Cerney, Cotswolds, UK

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
This contemporary 4 star hotel is superbly located in the heart of the Cotswold Water Park, only three miles from Cirencester and six miles from Swindon. The hotel offers guests a wealth of amenities and outdoor activities.This exclusive resort enjoys an unsurpassed setting of lakes, rivers, wetlands and grassland. Stunning views, open spaces and a wealth of leisure and active pursuits make this the perfect place for a visit or for a break all year round. ... more   less 
Number of rooms
220

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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