We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Excellence Playa Mujeres

5.0 of 5 Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
Hotel website
Special Price
20% off room rate
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Excellence Playa Mujeres
Professional photos View all
Browse nearby
Write a Review

6,717 reviews from our community

Traveler rating
    5,343
    973
    247
    97
    57
See reviews for
182
5,598
53
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,394)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (6717)
  • Mar-May only
    (1543)
  • Jun-Aug only
    (1603)
  • Sep-Nov only
    (1759)
  • Dec-Feb only
    (1812)
All months
There are newer reviews for Excellence Playa Mujeres
See the most recent reviews
Rock Island, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2010

The Excellence Playa Mujeras was a great resort. Awesome for a couple. No kids, all inclusive. Great food and drinks. Crappy Ocean.

Was this review helpful? Yes 1
Buffalo, NY
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 27, 2010

I traveled with my husband to the Excellence Playa Mujeres in Feb. 2010. We had a wonderful time. Arrival/Airport: When we arrived at the airport in Mexico we waited for an hour at immigration, got our bags and then waited about 15 min. at customs. When you walk through the airport there are many people asking if you'd like a... More 

Was this review helpful? Yes 10
Brooklyn New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 27, 2010

This is long over do but I use trip advisor to plan all my trips so I feel selfish not sharing my experience at Excellence Playa mujeres. My husband and I stayed august 4-11 of 2008 yes I know almost two years ago. The Excellence caters to adults and couples. Very Romantic Resort. The resort is beautiful; grounds, pool, beach... More 

Was this review helpful? Yes 3
Manchester, UK
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 26, 2010

I went to the EPM with my husband for 10 nights for my 30th birthday in February. I have only been to Mexico once before - last year to the Valentin Maya. Other than that we have stayed at other 5* resorts in the Carribean and Maldives. We had a fantastic holiday - really relaxing and we felt totally looked... More 

Was this review helpful? Yes 6
Raleigh, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2010

This place was 10x better than anticipated. Service level, Amenities, Food Quality and diversity, Numerous Bars, landscaping, activities and wait staff were all top notch and Cloister-esque. Isolated from what u think is "Cancun".

Was this review helpful? Yes
new york
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 26, 2010

After reading the reviews, my partner and I decided to take a chance on Playa Mujeres. While the majority of the reviews we read were positive, we chose to overlook some of the not so flattering comments that other travelers had provided. Big mistake! Just because someone post comments about their experience that are not positive, does not make him/her... More 

Was this review helpful? Yes 3
Toronto
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed February 24, 2010

Me and the hubby just returned from this gorgeous place. We are in our mid 20's and when we go on trips we look for stylish, relaxing and romantic locations with a touch of entertainment whether it be shows or water activities and such. This resort served all of those needs and exceeded them! Arrival/Check-in: We booked the private transfer... More 

Was this review helpful? Yes 8
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2010

There wasn't one bad thing that I could say about our stay. The rooms were lovely .I especially liked the couch in the room. The food was exceptional... I am still working on getting the pounds off. The staff was great. We had 12 fabulous days of sun.surf and relaxation !

Was this review helpful? Yes 1
New York City
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 23, 2010

Avoid. Avoid. Avoid. My spouse and I were looking forward to a nice, relaxing, short winter break at Excellence Playa Mujeres -- one that we paid a premium for -- and we got everything but that. Couldn't wait to get back to NYC. We paid $140 upfront (return car trip fare) -- resort requests cash only -- to pay a... More 

Was this review helpful? Yes 6
Southaven, MS
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 22, 2010

The restaurants were, for the most part, good. The staff was incredible. The beach wasn't great, but not too bad either. We went on our honeymoon and couldn't have asked for anything nicer.

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Excellence Playa Mujeres? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Room service(89)
  • Lobster house(77)
  • Lazy river(72)
  • Very good(61)
  • Martini bar(54)
  • Main pool(52)
  • Chez isabelle(46)
  • Flavor Market(25)
  • Breakfast buffet(23)
  • Beach area(21)

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Excellence Playa Mujeres 5*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Excellence Group LLC, BookIt.com, Amex, Caribbean Online Mgt Corp., Hotels.com, Hotwire, EasyToBook and Tingo so you can book your Excellence Playa Mujeres reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun
Hotel Style:
#1 Luxury Hotel in Playa Mujeres
#1 Spa Hotel in Playa Mujeres
#1 On the Beach Hotel in Playa Mujeres
#1 Top resorts Hotel in Playa Mujeres

10,375 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9889)
Viewed
Pool/beach area (1972)
Viewed
View from room (590)
Viewed
Dining (999)
Viewed
Room/suite (1740)
Viewed
Hotel & grounds (1946)
Viewed
Bathroom (123)
Viewed
Family/play areas (22)
Viewed
Business center/function rooms (27)
Viewed
6:38
Videos (22)
Viewed
Other (2448)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (470)
Viewed
Amenities (131)
Viewed
Beach (10)
Viewed
Excellence Club Pool (13)
Viewed
Excellence Club Two-Story Rooftop Terrace Suite Oceanfront (61)
Viewed
Junior Swim Up Suite Pool View (54)
Viewed
Lazy River Pool (15)
Viewed
Main Pool (24)
Viewed
Restaurants and Bars (120)
Viewed
The Hotel (42)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay