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Excellence Playa Mujeres

Travelers' Choice award winner
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Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
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Excellence Playa Mujeres
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7,606 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Excellence Playa Mujeres
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New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 14, 2011

We stayed at Excellence Playa Mujeras 8/1-8/6/11 for our honeymoon. I read a lot of TripAdvisor when planning the honeymoon, and had two personal recommendations to stay here in addition to all the positive feedback from TA. EPM did not disappoint in the least!!! The food was fantastic, the views were awesome, and the staff was very friendly. Some quick... More 

Was this review helpful? Yes 2
Montreal, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 13, 2011

We travelled the first week of July, and unfortunaty, had rain 3-4 days on 7, and cloudy skies the rest of the time. We had booked a two-storey rooftop terrace room which, in itself, is wonderful with exceptional patio amenities and spa-pool. However, due to the bad weather, we couldn't take fully advantage of it. I must say though, that... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 13, 2011

Finishing up a 7 day 6 night stay at Excellence Playa Mujeres and the stay certainly fell short of my expectations. We went with the junior suite with spa view. The good: rooms were awesome! In room jacuzzi tub was very nice, mini fridge with beer, drinks, and water. Rooms were cleaned twice a day. Evening restaurants were great. Many... More 

Was this review helpful? Yes 6
South Carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 12, 2011

We stayed for 3 nights in August 2010 in a roof top room. My husband wanted a swim up room, but was glad I talked him into the roof top. Our stay was a year ago now, but I do not recall having any complaints. The food was great ands drinks were even better. We weren't fortunate enough to try... More 

Was this review helpful? Yes 1
Arlington, Virginia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 11, 2011

My wife and I recently traveled to EPM for a long weekend getaway. We travel frequently and yet had never done an all-inclusive destination before. Not having any other all-inclusive experiences to compare this one to, we were very pleased with our selection. We stayed in an oceanfront Excellence Club room. The room size and amenities were both on the... More 

Was this review helpful? Yes 8
Carmel, Indiana
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed August 11, 2011

Stayed here with a large group for 5 days/5 nights at the beginning of August 2011 and had a fabulous time. The hotel is very secluded - in fact you drive through 3 private gates to even get in which made us all feel very safe. We were then welcomed by very friendly staff offering warm hand towels to freshen... More 

Was this review helpful? Yes 4
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 11, 2011

From the moment we arrived in Cancun every aspect of our experience was smooth and pleasant. The drivers were very kind and helpful. Pablo, who booked our excursions, even called to let us know that he confirmed our transportation and flight home. The staff was superb! I never felt like they were only working for a tip, they were genuinely... More 

Was this review helpful? Yes 5
Saint Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 11, 2011

My husband and I stayed at Excellence Playa Mujeres from June 12-18 for our honeymoon and hands down it was the best hotel we've been to so far. We've stayed at 2 other all inclusive hotels in Mexico and they don't even compare to this one. The staff, food, room, and hotel are all excellent. We're already planning our 1st... More 

Was this review helpful? Yes 6
New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 10, 2011

I have just returned from my 2nd consecutive year at Excellence Playa Mujeres....I am sooooo in love and now I have a problem going anywhere else.....Im just gonna be short and brief to anyone thinking about going...DON'T THINK ABOUT IT....JUST DO IT!!!! There is NOTHING to say but ABSOLUTE PARADISE!!!! Every single waiter, bellboy, housekeeper, bartender, dj, spa personnel and... More 

Was this review helpful? Yes 6
Red Lion, PA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 10, 2011

My husband and I recently spent 10 days at this resort and we had a wonderful time! A staff member greets you with a yummy drink and a cold towel as soon as you get out of the van! The standard room was very nice. With it being our anniversary, we had swans shaped from towels and rose petals waiting... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Room service(80)
  • Lobster house(71)
  • Lazy river(64)
  • Very good(55)
  • Martini bar(49)
  • Main pool(47)
  • Chez isabelle(43)
  • Flavor Market(21)
  • Breakfast buffet(20)
  • Ocean views(19)
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11,417 photos of this hotel

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Room/suite (1932)
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Pool/beach area (2183)
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Hotel & grounds (2091)
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Bathroom (138)
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Family/play areas (23)
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Other (2757)

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Amenities (131)
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Beach (10)
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Excellence Club Pool (13)
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Excellence Club Two-Story Rooftop Terrace Suite Oceanfront (61)
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Junior Swim Up Suite Pool View (54)
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Lazy River Pool (15)
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Main Pool (24)
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Restaurants and Bars (120)
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The Hotel (42)

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Hotel & grounds (9)
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